Global Payments Integrated

RATING:

2.6

(40)

About Global Payments Integrated

Global Payments Integrated is a payment processing solutions suite that helps businesses accept, manage and track payments according to requirements. The platform can be configured to handle multiple customer-facing scenarios, including mobile payments, eCommerce transactions and invoicing requirements. Global Payments Integrated supports credit, debit and healthcare cards including FSA as well as automatic card-on-file updating capabilities. It allows applications to display or send payment confirmation from the server.

Global Payments Integrated Pricing

Please contact Global Payments Integrated directly for pricing information.

Starting price: 

$20.00 per month

Free trial: 

Not Available

Free version: 

Not Available

Global Payments Integrated view transaction details

Global Payments Integrated Reviews

Overall Rating

2.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

3

Customer Support

2

Value for money

2

Functionality

2.5

Most Helpful Reviews for Global Payments Integrated

1 - 5 of 40 Reviews

User Profile

Jeffrey

Verified reviewer

Automotive, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2021

Openedge works well inside our dms

Open edge was easy to set up, it rarely gives us issues. Some days it accepts American Express, some days it does not.

PROS

Our dealership's DMS is AFS Solutions. We take payments daily and OpenEdge helps process credit card payments. We really like the ease of use and the simple integration.

CONS

We are unable to process CASHAPP credit card payments. Openedge says they are working on this issue but it's an everyday nuiseance.

Adam

Retail, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

1

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2024

Great company but will aggressively raise prices

Terrible at best in terms of pricing and transparency. Every two years will have to justify how we are being overcharged

PROS

Technology works well all systems will auto settle and allow for seamless payment integration

CONS

Pricing will drastically change overnight forcing you to threaten to leave unless they match competitors

Reason for choosing Global Payments Integrated

Can commerce integration via x charge with pos

Reasons for switching to Global Payments Integrated

Poe integrations. Seamless payment via xcharge

Michael

Health, Wellness and Fitness, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed May 2024

Worst product possible at the highest possible price

Would never do business with them again. Wouldn't recommend to my worst enemy or fiercest competitor. They need to just go out of business.

PROS

There was literally nothing I liked about it. It took online payments, but so do most others.

CONS

Never did a single thing it was supposed to in order to save us time. It actually increased our workload and I was paying fees that were utterly outrageous

Reason for choosing Global Payments Integrated

They said they could make online payments and set up payment plans and integrate with our software.

Reasons for switching to Global Payments Integrated

They said they could make online payments and set up payment plans and integrate with our software.

Ryan

Health, Wellness and Fitness, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2020

Lack of Initiative/Clarity when explaining fees to customer

The staff is very friendly but maybe MGMT requires their salespeople to read Dale Carnegie's How To Win Friends and Influence People. The person I spoke to about this issue used a line straight from the book lol. They're definitely smooth at handling the disgruntled customer who was mad about lack of direct communication about monthly fees. I will be keeping an eye on these costs and possibly researching for another merchant. Entrepreneurs are a wild bunch by nature and don't like being messed with.

PROS

Whether genuine or not, I must admit the staff is personable and friendly.

CONS

I agree with some of the other negative reviews on this website. Transaction % fee and fee per swipe was discussed over the phone, as I clearly wanted to make it a point to discuss costs, but monthly rental fee was not discussed over the phone. It was written later, at the end of an email, which you can read below. I called and they pretended like it was my fault for not reading it, and were opposed to admitting that maybe their skill as salespeople had something to do with the situation. "I've reviewed your information and the application is now ready for signature. Please click this link to finish and sign CLICK HERE to finish Once I receive that signature, I will submit to my underwriters who usually take about 2 days to approve. As soon as it is, I will have the installation team call you and schedule a time to turn on the OpenEdge feature and show you how easy it is to process cards. Finally, I was able to get our finance team to permanently waive some additional monthly fees (roughly $40/mo) to offset the cost of the EMV chip reader, which is $29.99/mo and covers unlimited replacements if it malfunctions as well as a free upgrade to the latest/greatest every 2 years, so essentially you're getting the reader at no cost and saving around $10/mo." As you can see "CLICK HERE to finish" precedes a discussion of finances. These steps are backwards in the customer's mindset, but obviously in proper order for the salesperson.

Vendor Response

Hi Ryan - thank you for taking the time to leave a review. Our support team has reached out to discuss any concerns you may have.

Replied January 2020

User Profile

Farhan

Verified reviewer

Computer Software, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed September 2021

Having more 6 years of experience using openedge

I am stated my career as progress 4gl developer, now its called progress OpenEdge. It is mostly used by all legacy transaction processing system mostly banking and finance domain. All old banks (like JP Morgan, Wells Fargo) and financial institution are using.

PROS

We can develop standalone desktop application as well as web based application. It supports 4gl programming language and relational database. Code written in progress openedge can be run both windows and unix server.

CONS

We will not find lot of example of ready to use module like we have in java or in (dot)net.