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Overall Rating
4.71 / 5 (1063)
Ease-of-Use
4.5 / 5
Value for Money
4.5 / 5
Customer Support
4.5 / 5
Functionality
4.5 / 5
Last Review Written
October 4, 2022
Pros/Cons
  • Pros

  • OpenTable offers great customization options for searching through different restaurants. You have the ability to search by neighborhood, occasion and price.
  • Easy to use, love the restaurant suggestions and what’s available now options. Points are great too that can be redeem for gift certificates/cash.
  • Cons

  • The only downside to OpenTable is that not every restaurant is a member so you cannot make reservations all in one place nor see all available restaurants to choose from.
  • The program will sometimes glitch and go offline.
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The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

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Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
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Live Online
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