OpenTable vs ShopKeep

OpenTable has 664 reviews and a rating of 4.70 / 5 vs ShopKeep which has 685 reviews and a rating of 4.23 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.70 / 5 (664)

4.23 / 5 (685)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

4.5 / 5

4.0 / 5

Functionality

4.5 / 5

4.0 / 5

Last Review Written

March 5, 2021

March 4, 2021

Pros/Cons

  • Pros

  • The app is easy to use and very user-friendly. I find the restaurant reviews very helpful. It's extremely easy to make a reservation.

  • So easy to use and most good restaurants have it.

  • Cons

  • At first, the app is a little hard to navigate. But once you get a handle on it it's very easy to use.

  • Sometimes the layout of the selections seems a little counter intuitive. Besides that, it is easy to use and customize for your restaurant.

  • Pros

  • It is very easy to use and I love all the different reports you're able to view.

  • I love your software -- it's so easy to use, and my staff likes it too!

  • Cons

  • Phone support takes longer now. Software is fine

  • It was expensive. We switched to Square and bc there is no monthly fee. Rates are high but we are saving money.

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2020

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

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48 Recommendations

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Pricing Guide

2020 Retail POS Systems Pricing Guide

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux