Oracle Retail POS is a cloud-based point of sale (POS) solution that caters to large businesses across various industry verticals and helps them to manage their day-to-day business operations and process financial transactions.
Key features include line-busting capabilities, cross-channel offerings, save-the-sale and cross-store inventory search. The solution includes information such as a customer’s profile, purchase and loyalty data and has a graphical user interface. Oracle Retail's inventory management feature offers unique identification number (UIN) validation and direct inventory updates.
The centralized transaction data facilitates cross-channel returns, cross-store returns, non-receipted returns and security for returns. Hardware components include a barcode scanner, credit card machines and stands that can be purchased separately via the website and integrated with the solution
Additionally Oracle Retail POS features sales commissions, automated ordering, inventory tracking and purchase orders. Support is offered via phone and online customer support portal.
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Anne from Mohansic Grill and Lounge
Type of Store: Restaurant
Value for money
The Oracle Micros POS System might have been good when it was supported by Micros but since Oracle bought it they provide no support at all. They take your money to pay for support and don't record it properly so when you call because your system doesn't work they tell you to pay again or hang up on you. They take forever to pick up the phone to begin with so they leave you using your old cash register while they keep you on hold. No good at all! Run away when the Oracle sales person comes to call.
They provide no support for their system. You pay your money and you're on your own after that. Every time there's an blink in your electric service your back to using your cash register. It's a hopeless case!
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