---
title: "icon"
description: "Reviews of Owner.com. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Owner.com is a good fit for you!"
source_url: "https://www.softwareadvice.com/retail/owner-com-profile/reviews/"
page_type: "reviews"
language: "en"
---

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Owner.com Reviews

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# Owner.com User Reviews

## Reviews Summary

## Overall Rating

4.6

* * *

## Ratings Breakdown

5

(94)

4

(5)

3

(2)

2

(3)

1

(7)

## Secondary Ratings

Ease-of-use

4.6

Customer Support

4.6

Value for money

4.3

Functionality

4.5

* * *

### Pros

"One of the biggest benefits has been shifting sales away from third-party platforms like DoorDash and onto our own website, which means lower commission costs and more revenue staying in our business. While the onboarding process took some time and we had a few setup details to work through, the customer service team has been responsive and helpful every step of the way."

"What I like most about using Owner.com⁠ is that it allows us to offer our customers the same pricing they would pay in-store, even for delivery orders, without the inflated menu prices that come with third-party apps."

"The online payments flow through regularly, the visibility we enjoy via search engines is invaluable, and the ability to save our guests money when ordering for delivery with a consistent and fair delivery fee has increased our rates of guest retention. "

### Cons

"In addition to the $500 monthly subscription, customers are being charged platform fees that add up to an additional $400–$500 per week so i am paying in total $5000-$6000 a month in fees, which is extremely high. When combined, the total cost ends up exceeding what I was paying with DoorDash in many cases."

"One inconvenience we currently experience is having to manage two separate rewards programs—one for online sales and another for in-house customers."

"This creates serious complications, especially when taxes and tips are involved, and falls far below the standard functionality expected from a professional POS-integrated system."

* * *

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Owner.com Reviews, Pros and Cons - 2026 Software Advice