All PaidYET Reviews

1-25 of 51 Reviews

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Reviews are by default sorted by Recommended to software buyers, driven by our proprietary algorithm reflecting the depth and quality of the review, recency of experience, and other factors. As a neutral reviews platform, the star rating of the review is not considered in the "Recommended" ranking, and there is currently no voting mechanism that would allow site visitors to influence the ranking.

Anonymous

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2018

I have had a great experience with PaidYet and no issues!

Seamless Processing of Credit Card Payments and quick turn around time from Credit Card Processing to deposit into my business bank account.

PROS

Seamless Credit Card software to process payments for my Small Business. I like the user interface that allows me to accept Credit Card Payments in the office, as well as mobile Credit Card Swipers to process payments.

CONS

For a while, it took several days to receive payments into my business bank account. I had a conversation with a supervisor and got that turn around time minimized to one day. Other than that small hiccup, all is well with this software!

Jennifer

Building Materials, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

Love this Software

Absolutely glad we chose to use this system. Our customers LOVE being able to click a link & pay without creating an account. We have more people paying this way than we used to.

PROS

The ease of use of this product is amazing! Not only for me, for someone filling in when I'm out, as well as our customers.

CONS

The LIST feature could be easier. I'd like the search function to work easier, and it doesn't always alphabetize.

Reasons for switching to PaidYET

We were using a regular swipe card machine, which worked intermittingly. Anyone can now run a card from any computer.

Douglas

Newspapers, 2-10 employees

Used monthly for less than 6 months

Review Source: Capterra

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

3

FUNCTIONALITY

1

Reviewed October 2016

Effective but a little slow

Using the software was pretty easy. But we made our payment on October 18th, and our Merchant Services still had no record of the payment on October 25th, so we had to have the bank fax over proof that the bill was paid in order to receive our deposits.

PROS

Easy to understand

CONS

Took more than a week for our vendor to receive payment. Since our vendor is also our merchant account, they were holding large deposits from our credit card, which mean we had to do a conference call with the bank to substantiate that the money went through our account.

Vendor Response

Thank you for taking the time to send us this feedback. We do really appreciate it. However, the speed at which a merchants payment appears in their account is not determined by PaidYET. We only make it easy for consumers to pay merchants. We do not actually allocate the money to the merchant. That is done between the issuing bank and the business' merchant account. While we sympathize with your problem, this is not a complaint about paidYET and we thoroughly hope that your experience while making the payment was great. Please feel free to rate us based on that experience. Thanks again, The PaidYET Team

Replied October 2016

Anonymous

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2018

It helps me keep track of customers' billing date & most importantly no recurring billing problems

I can use it anywhere, it works fine with mobile (mostly I use in mobile) and it opens well with not-so-good internet too. Its too easy and saves much time once I get to know it. The first two weeks were confusing, but once you're used to it, it works wonderfully for you.

PROS

Of course, the price. It is not very costly and easy to use with the payment link that I can customize per my use. Most of the customers pay via phone, so ewallet facility is helpful to them. The Ewallet is essentially helpful as customer don't submit their card details, etc., and its easy for them. No hidden charges.

CONS

There are a few things that I would list below: 1. Sometimes it takes too much "frustrating" time to process payments. 2. Site on mobile works great, but resolution is poor. 3. I've had some problems with live hat when I use it in smartphone, with iphone it works fine.

User Profile

Joseph

Verified reviewer

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed May 2018

This product makes payment process very easy as convenience is guaranteed, presentable with great UI

An amazing software that has made my payments very easy accurate. I like every feature that comes with this software.

PROS

Fast and very efficient way of making payment. It makes this process easy and enjoyable with receipts being sent to the email in minutes.

CONS

It may occasionally take long to process payment but gerally this is a great product with nothing much to complain about. Kudos to the team that continuously work on this and make improvements each time.

Debi

Financial Services, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

Simple. Secure.

Customer service key. Had a question on how to customize the user interface and was immediately shown how to update.

PROS

I use this software mostly for outstanding invoices. I send the PaidYet link with the amount due and the customer can pay it easily. We are both notified of the payment immediately and we move on with the rest of our day :)

CONS

I honestly love this software. I wish we had it years ago!

Lewis

Marketing and Advertising, 1 employee

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2017

Great product, easy to use and very helpful

PROS

Fast and easy, I reached out a couple times for some assistance and I noticed that the response times were always quick and the personnel that I spoke with were particularly helpful

CONS

If I had to pick one I guess it would be the lack f dark theme. Or the fact that the live hat does not load on mobile correctly

Chris

Transportation/Trucking/Railroad, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2017

Very user-friendly, especially for new business owners.

Ease of use when on the go.

PROS

I really like the ease of use in processing of Credit Cards. I also like the Paysaber product because of its mobility.

CONS

No Chip feature for the Paysaber Product. Many customers now have the Chip technology on their cards and like the extra added security.

Debi

Events Services, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2016

Efficiency with One Click

We are able to capture payments in minutes without touching our customers' credit cards! We make it easy for our customers and they pay! PaidYet has increased our ability to receive payments that could otherwise be losses and we are spending little time trying to collect.

PROS

Simple, efficient, accurate

Tyler

Information Technology and Services, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2016

Great Software

Paidyet saves mes tons of time by allowing me to save my customers cards on file and charge them every month. It also helps me sleep at night knowing i'm not responsible for safely storing hundreds of credit card numbers for my customers.

PROS

Card-on-file feature and the ability for customers to update their cards without me having to bother them.

Lauren

Law Practice, 201-500 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2016

Paidyet review from a law firm's perspective

We have been using Paidyet for awhile now and it's been the easiest system to use. It is very user friendly for both our clerks and for our clients.

PROS

It is user friendly

CONS

We haven't had any complaints regarding this software.

alex

Accounting, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2017

Easy payments!

It has save my time

PROS

PaidYet software was pretty straightforward, easy to use and had great reporting features This site is wonderful to navigate and easy to use! No fees or "convenience" charges. I was surprised how well it all worked out.

Jason

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2016

Great Choice for Getting Paid

Our company has been using Paidyet for over a year now and we have to say we're impressed. Several of our clients have commented on how they find PaidYet easy to use. Our customers can save their payment information in the PaidYet system and when we send out invoices they can login and pay or simply setup PaidYet to auto debt their accounts. We have seen a decrease in the amount of time it takes to get paid. Another nice feature is PaidYet provides a hosted payment page so we don't have to worry about accepting billing information on our website which can be a real headache. We are very happy with PaidYet and glad we found an unique payment service in the sea of providers out there.

Brandon

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2016

Great application, lots of useful features for getting paid quickly

Excellent way for getting paid quickly. I Loved the way you can store cards on file and set up auto payments. It's an all in one bill paying / receiving application that, after using it, I can't imagine not having it at my disposal. The PaidYET staff is extremely helpful to work with. Their support was extremely quick at answering any questions I had. It made the user experience that much more enjoyable. Would recommend and have recommended it to many business owners I know who are looking to collect payment faster, and support a wider variety of paying clients.

Kelly

Cosmetics, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed October 2016

User friendly!

PaidYet software was pretty straightforward, easy to use and had great reporting features. The customer support could use some improvement but overall the software is highly effective for streamlining the payment process.

PROS

The ease of use.

CONS

The customer support was a bit lacking.

Tyler

Information Technology and Services

Used less than 12 months

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed December 2015

PaidYET is incredibly easy to use and set up. Saved me tons of time.

PROS

It's cheap and easy to use. It takes away the headache of doing recurring billing every month.

CONS

I wish they had more reporting but I can export everything I need anyway so it's not a big deal. I'm sure they will get more reporting soon. They keep adding awesome features.

Iain

Legal Services

Used less than 6 months

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2016

Used this product to accept retainers for my law practice

PROS

I love that it is secure and allows me to keep track of customers who forget to pay. I usually put my customers credit cards on file so that I know I can at least count on receiving my retainer in full.

CONS

PaidYET does a great job at...well, it's job. It has a ton of features, just can't wait to see when some more reporting and stuff comes to market.

DeVaughn

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2016

Awesome app, use it all the time

I pay a majority of may monthly bills through Paidyet and it allows me to organize and manage them in a way that's easy for me to wrap my head around. Most importantly this is a free tool helping me manage my payments and budget.

PROS

Fast, easy, cool, good looking, modern, and useful.

CONS

If I had to choose I'd say lack of a mobile app but the mobile site works just great

Alyssa

Used less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2017

User friendly product, very efficient

PROS

This software creates an easier way to accept payments without a customer feeling like they're handing over any card data.

Tonya

Education Management, 11-50 employees

Used less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed November 2016

Love PaidYet

I honestly am very thankful whenever it I have a vendor who uses PaidYet. The ease of use makes my like simpler.

Abduljalal

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed November 2016

A Work in Progress

Email & Text Payment Requests, low fees, Simple registration, security, recurring billing, ACH processing... PaidYet has got it all. All you need for your cloud accounting. This ranks amongst the best cloud accounting services I've used but there is still room for improvement though.

Brent

Transportation/Trucking/Railroad

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed October 2016

Satisfied Customer!!

I enjoy the ease of use and functionality of the PaidYet Product. Keep the updates coming, and you will have a customer for the duration!

PROS

Ease of Use

CONS

Lag time that it takes for payments to hit my business bank account

Max

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed September 2015

Makes my life easy

I don't have to use paper credit card authorization forms anymore, so I'm happy. This product is really easy to use and saves me a ton of time and from having to deal with the dreaded fax machine. The whole company is fun and friendly, and I think it's a great product experience overall.

Hartwell

Computer Networking, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

2

Reviewed November 2016

Best performance, but you can better!

Very easy UI, but want to see more localized versions, loyalty programs, I want every day entrees in app for something new, intresting etc

Vendor Response

Thank you for your review. We are always looking for this kind of feedback. We would like to know what features and "every day entrees" you would like. Please feel free to send an email to tyler@paidyet.com. I'll personally see to it that your input gets given consideration. Thanks again for your Review. Tyler Leidholm

Replied November 2016

Sandy

Used free trial

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed November 2016

Accounting Manager

Pretty easy to use. Had no significant problems. Prices seem reasonable. Software seems to have integrity which is most important to me. Customer Support is good, above normal, but not outstanding.

Showing 1 - 25 of 51 Reviews