PayPal

RATING:

4.67

(23851)

About PayPal

PayPal is a digital payment platform that enables businesses and individuals to pay and accept payments through an online portal without revealing any financial details. The solution is suitable for businesses of all sizes. PayPal provides a one-touch login process, so there is no need to re-enter information. For individuals, users can shop as well as process transactions overseas by linking their card details through PayPal’s portal. For business owners, users can accept international payments from banks or digital wallets on through the portal. They can bill the clients, receive direct payments from suppliers or manufacturers and accept payments from more than 200 markets with a single account. PayPal charges a transaction fee, which is calculated base...

PayPal Pricing

Pricing is based per transaction. 2.5% + Fixed fee ( $0.041)

Starting price: 

$0.04 per month

Free trial: 

Not Available

Free version: 

Available

Payment screen
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PayPal Reviews

Overall Rating

4.67

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for PayPal

1 - 5 of 22,478 Reviews

Cassidy

11 - 50 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed June 2022

PayPal Review

User Profile

Avash

Verified reviewer

Information Technology and Services, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2020

One of the Best Platforms for Online Payment

I love PayPal. Using it is as easy as browsing the internet. I can receive and request payment from clients all over the world in few minutes as it is accepted in almost all country. It's also easy to track incomes and financial activities. PayPal has made my professional life a lot easier.

PROS

As a part-time freelancer, I have clients from many countries and I use PayPal most of the time to receive money. With PayPal, I can receive money, request money from clients and send invoices instantly to clients and all at a very low cost. I also feel that my information is secure on PayPal as they are a bit ahead in Information Security than other similar platforms. It is also easy to shop online using PayPal as it is accepted in almost all major platforms. Paypal has great and minimal User Interface, so it's very intuitive to use it. The feature I like most is that we can create a PayPal.me payment URL and also embed it in websites. I also like that we can create a pool and then pay in a team.

CONS

Sometimes they lock your account for unknown reasons and it can be frustrating but those things are necessary to keep scammers and fraud out of PayPal so they aren't big deal. However, I have experienced bad errors a few time during checkout. I don't know why it happens but has happened multiple times to me.

Reasons for switching to PayPal

Many people already use PayPal so it's easy to do transactions using PayPal. Not so many people use cryptocurrency and some people aren't convinced to switch. I found it easier to just use PayPal as many people already use it.

Ashley

Writing and Editing, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Paypal ordering online

"I've been using PayPal for quite some time now, and my experience with the platform has been nothing but positive. I enjoy it so much that I continue to use it for all my online transactions. The convenience of PayPal is unmatched, and it has saved me so much time and effort when it comes to online shopping.One of the things I appreciate most about PayPal is its user-friendly interface, which makes it easy for me to navigate and use. The platform is also widely accepted by many online merchants, so I can easily make purchases without having to worry about the payment method not being accepted.Moreover, PayPal's security features are top-notch, which gives me peace of mind knowing that my financial information is always protected. Their Buyer Protection policy is also a great feature that I've used a few times to resolve issues with my purchases, and it has always been a smooth and easy process.Overall, I highly recommend PayPal to anyone who wants a seamless and secure online shopping experience. My time with PayPal has been excellent, and I plan to continue using it for all my online transactions."

PROS

"I've been using PayPal for a long time now, and I must say it's the most amazing platform for online ordering. It's convenient, easy to use, and provides excellent security for all my transactions. Using PayPal for online purchases gives me peace of mind, knowing that my financial information is always safe and secure.One of the best things about PayPal is that it's widely accepted by most online merchants, so I can use it to order just about anything I need, from clothing to electronics and beyond. I appreciate the simplicity and ease of the PayPal checkout process, which is quick and hassle-free. Plus, it allows me to keep track of all my purchases in one place, which is incredibly helpful for budgeting and record-keeping.Overall, I highly recommend PayPal to anyone who wants a reliable, secure, and user-friendly platform for online ordering. It's definitely been the best platform for me, and I'll continue to use it for all my online transactions."PayPal has been a game-changer in the online shopping industry, providing users with an incredibly convenient way to pay for purchases. With PayPal, I no longer have to worry about entering my credit card information on every website I visit, which saves me a lot of time and hassle. Instead, I can simply enter my PayPal credentials, and my transaction is complete in just a few clicks.Another great feature of PayPal is the Buyer Protection policy, which ensures that if anything goes wrong with my purchase.

CONS

"However, one thing I don't like about PayPal is that sometimes there can be issues with their website. When this happens, it can be frustrating and inconvenient, especially if I need to make a purchase or transfer money urgently. I've experienced website downtime and slow loading times a few times, which has caused me to delay my transactions.That being said, I do appreciate that PayPal's customer support team is always available to help resolve any technical issues I encounter. They've been responsive and helpful every time I've needed their assistance.Overall, while the occasional website issue can be frustrating, I still believe that PayPal is an excellent platform for online payments and shopping. Their security measures, convenience, and overall reliability outweigh any minor inconveniences I may encounter from time to time."

Beluche vaidon

Management Consulting, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed February 2023

had a bad experience with PayPal

Monday, February 13, 2023 I preceded a bank transfer from PayPal to my bank account it took me 2 while the transfer was in the SEPA zone

PROS

what I appreciated with PayPal is the ease of linking a visa CV card and also of proceeding to an online payment

CONS

Paypal is the worst online payment platform for interbank transfer I made a transfer in my account it took me 2 days to arrive in my account moreover the verification of business accounts is too long

Reasons for switching to PayPal

my account has been closed

Vaibhav

Arts and Crafts, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed February 2023

Review for PayPal

PayPal is a widely used digital payment platform that allows individuals and businesses to transfer money online. It was founded in 1998 and has grown to become one of the most popular payment methods for online transactions.Overall, PayPal has been praised for its convenience and security. Its user-friendly interface and integration with many online marketplaces make it easy for people to buy and sell goods and services. Additionally, PayPal offers buyer protection, which can help protect customers in case of fraud or other issues.However, like any payment platform, PayPal has faced criticism and some users have reported issues with account freezes, high fees, and poor customer service. Despite these issues, PayPal remains a popular payment method for many individuals and businesses around the world.

PROS

PayPal is a popular online payment system that allows users to make electronic transactions securely, conveniently and quickly. Here are some of the benefits of using PayPal:Easy to use: PayPal is simple to set up and use. All you need is an email address and a credit card or bank account to get started.Secure: PayPal uses industry-standard security measures to protect user information and financial data. They also offer buyer and seller protection programs to help protect users from fraud.Convenience: PayPal allows users to send and receive money from anywhere in the world, making it a convenient way to make payments or receive funds.Versatility: PayPal can be used to make purchases online, pay bills, send money to family and friends, and even accept payments if you run a business.Mobile app: PayPal has a mobile app that allows users to manage their account, make payments, and send money on the go.Overall, PayPal is a reliable and popular payment platform that offers a variety of benefits to users, making it a convenient and secure way to send and receive money online.

CONS

PayPal has several cons that users should be aware of. These include fees for certain types of transactions, dispute resolution and chargeback processes that can be time-consuming, account limitations and freezes that can restrict access to funds, limited seller protection, poor customer service, and security concerns. Users should also be aware that PayPal's fees can add up over time and that there is a risk of data breaches or hacking attempts. While PayPal can be a convenient payment method for many users, it's important to weigh the pros and cons before deciding to use the service and take steps to mitigate any risks or issues that may arise.

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