--- title: "PayPal Payments Software Overview 2026 - Features & Pricing" description: "Review of PayPal Payments Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/retail/paypal-profile/" page_type: "product" language: "en" publication_date: "2026-10-27" --- [Home](https://www.softwareadvice.com/) / [Payment Processing Software](https://www.softwareadvice.com/online-payment/) / PayPal Payments Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/retail/paypal-profile/reviews/)[Alternatives](https://www.softwareadvice.com/retail/paypal-profile/alternatives/) # PayPal Payments Review From $0.09-$0.49 Free version 4 plans Updated October 27, 2026 Written by [Sabrina Khoulalène](https://www.softwareadvice.com/resources/author/sabrina-khoulalene/) Content Analyst Edited by [Mehar Luthra](https://www.softwareadvice.com/resources/author/mehar-luthra/) Team Lead, Content Wondering if PayPal Payments is right for your organization? Our Payment Processing Software selection experts can help you in 15 minutes or less. On this page - Our Summary - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - Key Sentiments - User Reviews - Frequently Asked Questions - Popular Comparisons ## Our Summary PayPal Payments 4.6 [(26711)](https://www.softwareadvice.com/retail/paypal-profile/reviews/) Pros: - Strong security features - Global reach Cons: - High transaction fees - Confusing interface Pricing Pricing available upon request ### What is PayPal Payments: Paypal is an online payment system that allows businesses to send and receive money. PayPal helps businesses make purchases, transfer money, and pay bills with tools like instant transfers, multi-currency support, and cross-border payments. PayPal acts as an intermediary between banks and customers. ### Why we like PayPal Payments: PayPal is featured on Software Advice’s FrontRunners list of [top payment processing software](https://www.softwareadvice.com/online-payment/), with users appreciating its real-time alerts on sales activity and transactions, online payments, and visual dashboards. PayPal ranks highly, with an overall rating of 4.7 out of 5 stars across 25,000+ reviews and 4.6 stars for ease of use and features. ### Who should use PayPal Payments: PayPal is frequently used by small businesses, who make up 59% of PayPal reviewers on Software Advice. Users can accept online payments, utilize business debit cards or business loans, and analyze detailed reports on sales activity, refunds, fees, and customer data. Wondering if PayPal Payments is right for your organization? Our Payment Processing Software selection experts can help you in 15 minutes or less. ## PayPal Payments User Interface ## Popular PayPal Payments Alternatives Main Product PayPal Payments 4.6 [(26711)](https://www.softwareadvice.com/retail/paypal-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.52Value for money - 4.25Customer support - 4.56Functionality Pricing Available upon request Get Price Alternative Product [Stripe Payments](https://www.softwareadvice.com/product/49509-Stripe/) 4.6 [(3392)](https://www.softwareadvice.com/product/49509-Stripe/reviews/) Ratings Breakdown - 4.47Ease of use - 4.34Value for money - 4.23Customer support - 4.52Functionality Pricing Available upon request Get Price Alternative Product [Square Point of Sale](https://www.softwareadvice.com/retail/square-point-of-sale-profile/) 4.6 [(3044)](https://www.softwareadvice.com/retail/square-point-of-sale-profile/reviews/) Ratings Breakdown - 4.68Ease of use - 4.50Value for money - 4.34Customer support - 4.54Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [QuickBooks Online](https://www.softwareadvice.com/product/393202-QuickBooks-Online/) 4.3 [(8552)](https://www.softwareadvice.com/product/393202-QuickBooks-Online/reviews/) Ratings Breakdown - 4.24Ease of use - 4.16Value for money - 4.00Customer support - 4.26Functionality Pricing Starting at $38.00 per month Get Price Alternative Product [Stax](https://www.softwareadvice.com/retail/stax-profile/) 4.2 [(149)](https://www.softwareadvice.com/retail/stax-profile/reviews/) Ratings Breakdown - 4.34Ease of use - 4.15Value for money - 4.10Customer support - 4.23Functionality Pricing Starting at $99.00 per month Get Price Alternative Product [NetSuite](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/) 4.2 [(2082)](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/reviews/) Ratings Breakdown - 3.97Ease of use - 3.86Value for money - 3.82Customer support - 4.22Functionality Pricing Available upon request Get Price ## PayPal Payments Overview PayPal is a digital payment platform that enables businesses and individuals to pay and accept payments through an online portal. The solution is suitable for businesses of all sizes. It provides a one-touch login process, eliminating the need to re-enter information. For individuals, users can shop as well as process transactions overseas by linking their card details through PayPal’s portal. For business owners, users can accept international payments from banks or digital wallets through the portal. Users can bill clients, receive direct payments from suppliers or manuf... acturers and accept payments from multiple markets with a single account. PayPal charges a transaction fee, which is calculated based on businesses’ total sales volumes. The system is compatible with mobile devices. ## PayPal Payments Pricing and Plans PayPal Payments has four plans. Point of Sale is $0.09. Card Processing is $0.29. PayPal and Venmo is $0.49. Pay Later is $0.49. Free version Point of Sale $0.09 2.29% + $0.09 per transaction No plan information available Card Processing $0.29 2.89% + $0.49 per transaction Card Processing plan includes: - Visa - Mastercard - Apple Pay - Maestro - American Express - Discover PayPal and Venmo $0.49 3.49% + $0.49 per transaction PayPal and Venmo plan includes: - PayPal - Venmo Pay Later $0.49 4.99% + $0.49 per transaction No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ### Our Analysis of PayPal Payments's Pricing Plans PayPal offers several pricing models to support a variety of payment methods, each with its own fee structure. Creating a business account is free—companies just need to provide a billing address and link a business bank account during setup. You can also choose which payment options to offer, and fees only apply when a transaction is processed. To help you determine which model best fits your needs, we’ve outlined the core features, benefi... ts, and potential drawbacks of PayPal’s main payment options: standard card processing (plus Expanded Checkout for digital wallets), PayPal and Venmo, PayPal Later, and PayPal POS. \*\*Card processing (+ Expanded Checkout)\*\* PayPal’s standard card processing charges 2.99% + $0.49 per transaction. Businesses using Expanded Checkout benefit from slightly lower rates—2.89% + $0.29 per transaction—while gaining the flexibility to offer additional payment methods like Apple Pay and Google Pay. Optional add-ons include Chargeback Protection (0.40%) and Advanced Fraud Protection ($0.07). \*\*Pros:\*\* - \*\*Multiple payment options available:\*\* Expanded Checkout lets businesses accept a mix of card payments and digital wallets like Apple Pay and Google Pay, all under the same fee structure. - \*\*No monthly fees:\*\* Businesses only pay when they complete a sale, without any recurring monthly charges. - \*\*Built-in protections:\*\* Optional tools like Chargeback Protection and Advanced Fraud Protection help reduce risk. \*\*Cons:\*\* - \*\*Add-on costs:\*\* Extra fees for protection services can increase the total cost per transaction and accumulate over time. - \*\*Flat transaction fees:\*\* Even for smaller purchases, the $0.29 or $0.49 fixed fee per transaction can add up. \*\*PayPal and Venmo payments\*\* At $0.49 plus 3.49% per transaction, this setup serves businesses looking to reach digitally savvy, mobile-first customers who prefer using familiar platforms like PayPal or Venmo over traditional card payments. \*\*Pros:\*\* - \*\*Expanded audience reach:\*\* Helps businesses tap into PayPal and Venmo’s built-in user bases, particularly younger or mobile-first shoppers. - \*\*PayPal Checkout access:\*\* Combines card, PayPal, and Venmo payments in one streamlined flow, with built-in fraud tools and a familiar branded interface that can increase trust and conversion at checkout—but excludes support for other digital wallets, such as Apple Pay. - \*\*Built-in protections:\*\* Includes Seller Protection, fraud prevention, and compliance tools through PayPal Checkout. \*\*Cons:\*\* - \*\*Higher transaction fees: Comes with a steeper rate—$0.49 plus 3.49% per transaction—compared to other PayPal options. - \*\*Brand visibility tradeoff: Payments show as “PayPal” on customer bank statements, not your business name, which may affect brand recognition. \*\*PayPal Pay Later\*\* PayPal Pay Later charges 4.99% + $0.49 per transaction and is geared toward businesses selling high-ticket items or looking to increase average order value. It gives customers flexible payment options—either in four interest-free installments or extended monthly plans—while businesses receive the full payment upfront. \*\*Pros\*\* - \*\*Built-in financing option:\*\* Customers can choose between four interest-free payments or longer monthly installments of up to 24 months. - \*\*Upfront business payouts:\*\* Businesses receive the full transaction amount at the -time of purchase, while PayPal handles collection from the customer. - \*\*No late fees:\*\* Customers benefit from zero late fees or sign-up charges, helping reduce cart abandonment for higher-value items. \*\*Cons:\*\* - \*\*Higher transaction fees:\*\* The 4.99% + $0.49 fee per transaction is steeper than - PayPal’s other processing options. - \*\*Aggressive interest charges for customers:\*\* Monthly plans may include interest rates up to 35.99% APR, which may deter some buyers. - \*\*Limited use case:\*\* Best suited for businesses with higher average order values—and may not be ideal for those selling lower-cost goods. \*\*PayPal POS\*\* PayPal’s point-of-sale system charges a flat $0.09 per transaction and is designed for in-person sales at physical locations. Businesses can use the free POS app on a smartphone or purchase hardware like card readers and receipt printers starting at $29. Ideal for storefronts, contractors, or mobile vendors, this setup supports tap-to-pay, real-time inventory tracking, and instant fund transfers to your PayPal business account. \*\*Pros:\*\* - \*\*Low transaction cost:\*\* The $0.09 flat fee per sale makes PayPal POS an affordable in-person processing options. - \*\*Flexible setup options:\*\* Businesses can start with just a smartphone or add hardware like card readers and receipt printers as needed. - \*\*Real-time payouts and insights:\*\* Instant fund deposits, built-in inventory tools, and sales reports help streamline daily operations. \*\*Cons:\*\* - \*\*Hardware costs:\*\* While the app is free, physical stores may need to invest in POS equipment, which can add up. - \*\*Limited to in-person sales:\*\* This setup is tailored for face-to-face transactions and doesn’t cover online checkout needs. - \*\*Basic feature set:\*\* May lack advanced POS features found in more robust retail systems. \*\*Conclusion\*\* PayPal offers a flexible suite of payment solutions to meet the needs of online retailers and in-person sellers. Whether you’re looking to accept traditional card payments, tap into mobile-first audiences through PayPal and Venmo, offer buy now, pay later financing, or process in-store transactions with a POS system, each payment method brings its own advantages and limitations. Standard card processing and Expanded Checkout offer competitive rates and broad compatibility with digital wallets. PayPal and Venmo options help expand your customer base but come with slightly higher fees. Pay Later supports high-ticket sales and can boost order value, though it’s best suited for certain business types. Meanwhile, PayPal POS is a cost-effective tool for physical retailers and mobile vendors, offering affordable in-person transactions and real-time reporting features. Choosing the right PayPal payment setup will depend on your sales channels, customer preferences, and overall business goals. Carefully evaluating each option’s structure and associated fees can help you identify the approach that delivers the most value. ### How does PayPal Payments pricing compare to alternatives? PayPal Payments's starting price is $0.09. Explore how its pricing and plan options compare with top alternatives below. | Product | Starting price | Free trial | Free version | Value for Money | | --- | --- | --- | --- | --- | | PayPal Payments4.6[(26,711)](https://www.softwareadvice.com/retail/paypal-profile/reviews/) | $0.09 | Not available | Available | 4.5 | | [Stripe Payments](https://www.softwareadvice.com/product/49509-Stripe/)4.6[(3,392)](https://www.softwareadvice.com/product/49509-Stripe/reviews/) | Pricing available upon request | Not available | Not available | 4.3 | | [Square Point of Sale](https://www.softwareadvice.com/retail/square-point-of-sale-profile/)4.6[(3,044)](https://www.softwareadvice.com/retail/square-point-of-sale-profile/reviews/) | $49.00 /mo | Available | Available | 4.5 | | [QuickBooks Online](https://www.softwareadvice.com/product/393202-QuickBooks-Online/)4.3[(8,552)](https://www.softwareadvice.com/product/393202-QuickBooks-Online/reviews/) | $38.00 /mo | Available | Not available | 4.2 | | [Stax](https://www.softwareadvice.com/retail/stax-profile/)4.2[(149)](https://www.softwareadvice.com/retail/stax-profile/reviews/) | $99.00 /mo | Not available | Not available | 4.2 | PayPal Payments4.6[(26,711)](https://www.softwareadvice.com/retail/paypal-profile/reviews/) * * * Starting price $0.09 Free trial Not available Free version Available Value For Money 4.5 - [Stripe Payments](https://www.softwareadvice.com/product/49509-Stripe/)4.6[(3,392)](https://www.softwareadvice.com/product/49509-Stripe/reviews/) * * * Starting price Pricing available upon request Free trial Not available Free version Not available Value For Money 4.3 - [Square Point of Sale](https://www.softwareadvice.com/retail/square-point-of-sale-profile/)4.6[(3,044)](https://www.softwareadvice.com/retail/square-point-of-sale-profile/reviews/) * * * Starting price $49.00 /mo Free trial Available Free version Available Value For Money 4.5 - [QuickBooks Online](https://www.softwareadvice.com/product/393202-QuickBooks-Online/)4.3[(8,552)](https://www.softwareadvice.com/product/393202-QuickBooks-Online/reviews/) * * * Starting price $38.00 /mo Free trial Available Free version Not available Value For Money 4.2 - [Stax](https://www.softwareadvice.com/retail/stax-profile/)4.2[(149)](https://www.softwareadvice.com/retail/stax-profile/reviews/) * * * Starting price $99.00 /mo Free trial Not available Free version Not available Value For Money 4.2 ## PayPal Payments Features Drawn from insights across 26711 verified reviews, we've outlined PayPal Payments's best and worst rated features and how they stack up against the average rating. PayPal Payments's score Category average PayPal Payments's Best Rated Features Payment Tracking 5.0 4.89 category average Real-time Alerts 4.89 4.15 category average Internal Fraud Monitoring 4.85 4.62 category average PayPal Payments's Worst Rated Features Search/Filter 3.55 3.80 category average Ad hoc Reporting 3.56 3.34 category average Expense Tracking 3.86 3.88 category average - Popular features found in Payment Processing ACH Payment Processing Billing & Invoicing Debit/Credit Card Processing In-Person Payments Mobile Payments Multi-Currency Multiple Payment Options Payment Fraud Prevention Payment Gateway Integration PCI Compliance Recurring/Subscription Billing Reporting/Analytics - More features of PayPal Payments Access Controls/Permissions Accounting Activity Dashboard Ad hoc Reporting AI/Machine Learning Alerts/Notifications Anomaly Detection API Authentication Barcode/Ticket Scanning Billing Portal Cash Management Check Fraud Detection Compliance Management Contact Database Credit Card Processing CRM Customizable Dashboard Customizable Invoices Data Import/Export Data Management Data Security Data Visualization Deferred Billing Digital Wallet Payments eCommerce Management EDI Electronic Payments Electronic Signature Expense Tracking Financial Analysis Financial Management Financial Reporting For Banking For eCommerce For Food Trucks For Retail For Small Businesses Fraud Detection Internal Fraud Monitoring Inventory Management Invoice Creation Invoice History Invoice Management Invoice Processing Marketing Reports Mobile Access Monitoring Multi-Location Multi-Period Recurring Billing Online Invoicing Online Payments Order Management Payment Links Payment Options Payment Processing Payment Tracking Performance Management Point of Sale (POS) Product Catalog Projections Promotions Management Real-time Alerts Real-Time Data Real-Time Monitoring Receipt Management Recurring Invoicing Refund Management Reminders Returns Management Risk Analysis Risk Management Role-Based Permissions Sales Reports Sales Tax Management Scheduled/Automated Reports Search/Filter Self Service Portal Shipping Labels Shipping Management Social Media Integration Status Tracking Transaction History Transaction Monitoring ## PayPal Payments Integrations Based on 26711 verified reviews, we've identified products most frequently integrated withPayPal Payments. [Shopify](https://www.softwareadvice.com/retail/shopify-profile/) Integration rated 4.6 from 197 reviews Regine Rodriguez CEO Used for more than 2 years Reviewed September 2022 "So easy to implement on the shopify payments area." [WooCommerce](https://www.softwareadvice.com/inventory-management/woocommerce-profile/) Integration rated 4.7 from 141 reviews Kathy Place Owner Used for more than 2 years Reviewed November 2022 "Easiest way to collect money. Sets up easily with woocommerce" [Wix](https://www.softwareadvice.com/crm/wix-profile/) Integration rated 4.5 from 90 reviews Mike Perrier Owner Used for more than 2 years Reviewed November 2021 "We sell tickets to our event on Wix and PayPal makes it very easy!" QuickBooks Online Integration rated 4.7 from 58 reviews WordPress Integration rated 4.7 from 43 reviews BigCommerce Integration rated 4.7 from 32 reviews Venmo Integration rated 4.6 from 28 reviews Payoneer Integration rated 4.3 from 23 reviews Cash App Integration rated 4.9 from 23 reviews See all 156 integrations ## PayPal Payments Key Sentiments We analyzed 26711 verified reviews for PayPal Payments to find out what actual users really think. Most Positive Sentiments Payment processing 70% Positive 24% Neutral 7% Negative Users appreciate PayPal for its secure platform, which ensures safe transactions and peace of mind when making payments. They value the option to pay balances off with no interest and the convenience of interest-free payment plans. Additionally, freelancers find PayPal an excellent method for receiving payments from clients, enhancing their financial management. Customer service 57% Positive 16% Neutral 27% Negative Users generally appreciate PayPal's customer support availability and find the service reliable and helpful. They value the responsive and empathetic support staff, which enhances their overall experience. However, some users still report frustrating service experiences, including slow response times and difficulties in resolving issues. Purchase and sales management 54% Positive 32% Neutral 14% Negative Users find PayPal convenient for sending and receiving money, which supports their business growth and international transfers. They appreciate the ability to print shipping labels directly from PayPal, saving time and effort. Additionally, PayPal's wide acceptance among various vendors and online stores helps users manage their purchases and sales efficiently. Least Positive Sentiments Transaction fees 20% Positive 39% Neutral 41% Negative Users express dissatisfaction with PayPal's high transaction fees, especially for small and international transactions. While some appreciate the instant transfer options, many find the fee structure complex and costly. The high fees can significantly impact small businesses and frequent users, leading to concerns about overall operating expenses. Money transfers 48% Positive 31% Neutral 20% Negative Users find PayPal convenient for sending and receiving money, with robust security features and quick international transfers. They value the speed of transactions and the ability to manage multiple currencies. However, some users experience account freezes, limitations, and slow transfer times, which can be frustrating and inconvenient. ## PayPal Payments User Reviews ## PayPal Payments customer ratings - Overall rating: 4.6/5 - Total reviews: 26,711 ### Rating distribution - 5 stars: 19,745 reviews (74%) - 4 stars: 5,356 reviews (20%) - 3 stars: 1,076 reviews (4%) - 2 stars: 211 reviews (1%) - 1 star: 323 reviews (1%) ### Secondary ratings - Ease of use: 4.6/5 - Value for money: 4.5/5 - Customer support: 4.2/5 - Functionality: 4.6/5 --- ### paypal review - Overall rating: 2/5 - Reviewer: Latisha D. - Verified reviewer: Yes - Industry: Hospitality - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered trusted payment platform with strong buyer/seller protection and global reach, lack of customer support and notable drawbacks in fees, account stability, and some technical issues. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 2/5 #### Pros Intuitive, guided setup easy to use Tons of ways to collect payment Great connectivity with e-commerce tools #### Cons Higher transaction fees than some alternatives Not a good fit for restaurants Lack of promotional and marketing tools --- ### What I Love Most About PayPal - Overall rating: 5/5 - Reviewer: Dr Nneka B. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered PayPal helps reduce delays in smaller business transactions, makes digital payments easier to manage, and provides a straightforward way to keep track of payments connected to day-to-day construction operations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What stands out to me is the convenience. I can send or receive payments electronically, review transaction records, and keep payment activity accessible when managing different construction projects. #### Cons PayPal is not a replacement for a complete construction accounting system. For larger projects, I still need dedicated tools for budgets, job costing, payroll, and detailed financial reporting. --- ### Paypal is great unless you are the seller - Overall rating: 3/5 - Reviewer: Michael T. - Verified reviewer: Yes - Industry: Graphic Design - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall i prefer not to use paypal. I have lost out so many times because they allowed a buyer to scam me #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros Paypal is a secure way to transfer money and safely purchase thing from the internet because you have purchase protection #### Cons Using paypal as a seller is garbage. They always side with the buyer and this has cost me so much money over the years --- ### Paypal - Reliable, User-Friendly Payment Solution for Individuals and Businesses - Overall rating: 4/5 - Reviewer: Donold N. - Verified reviewer: Yes - Industry: Human Resources - Company size: 51-200 employees - Product usage: Used monthly for more than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, PayPal has been very dependable and user-friendly payment solution to me and I would recommend it to individuals and businesses looking for a convenient way to manage online and international payments. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The platform is user-friendly, sending, receiving and tracking payments can be done without much difficulty. #### Cons Occasional delays but they have not significantly affected my overall experience so far. Overall, my experience has been stable. #### Reasons for switching to PayPal Payments Unreliability and poor customer service mostly characterized by late response --- ### Paypal is the best way to send or receive money! - Overall rating: 5/5 - Reviewer: John L. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, I think that Paypal is the best and most secure way to send or receive money over the internet. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Paypal is a very secure way to make and receive payments. The security is extremely strong. You should feel very secure using this for transactions. #### Cons Sometimes there can be an issue and because of how tight the security is, that can create some problems. It might take a bit longer to resolve and include you needing to contact support. However, it will get resolved in the end. --- ### Digital asset management tool - Overall rating: 5/5 - Reviewer: Crystal S. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I use PayPal personally and occasionally for my small business needs, and overall, it’s been convenient and easy to use. Payments and transfers are simple to manage, and I like having transactions organized in one place, which helps with tracking expenses. Customer support has generally been helpful when I’ve needed assistance. Overall, PayPal is a reliable option for both personal and small business use. #### Cons transaction issues can take too long to resolve. Faster customer support and quicker resolution of payment problems would improve the experience. --- ### Convenient and Reliable for Everyday Payments - Overall rating: 5/5 - Reviewer: Ethan R. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with PayPal has been positive. It’s convenient, easy to use, and makes sending, receiving, and managing payments fairly simple. I’ve had a few minor issues with fees or transaction times, but overall it’s been a reliable service. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros What I like most about PayPal is that it’s convenient and easy to use. I can send and receive money quickly, make online payments, and keep track of my transactions in one place #### Cons What I like least about PayPal is that some fees can be confusing, and occasionally transactions or transfers can take longer than expected. Customer service could also be easier to reach when there’s an issue --- ### PayPal features - Overall rating: 5/5 - Reviewer: Dominique C. - Verified reviewer: Yes - Industry: Banking - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience using this app has been amazing. It is great to use if I don’t have my card in hand. And they offer other features as well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I enjoy about using this software is the versatility of it. You can send money, receive, invest and a lot more. #### Cons There is nothing that I least like about this app. There a lot of websites that accept this software so I know my information is protected. --- ### PayPal Makes Online Payments Simple, Secure, Convenient, and Reliable for Everyday Personal Use Now. - Overall rating: 5/5 - Reviewer: Madeline-Michelle C. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: October 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall PayPal experience has been reliable, convenient, and simple for managing online payments. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros PayPal is easy to use, widely accepted and makes sending and receiving payments fast and convenient. #### Cons Fees can feel high for some transactions, and account holds or disputes may take too long to resolve --- ### Paypal is an Amazing Product - Overall rating: 5/5 - Reviewer: Sheena C. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall my experience was great. I appreciate the ease of use for all the features of the Paypal product. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like Paypal's commitment to great customer service. Any issues or problems related to hacks or discrepancies are handled with care and in a very timely manner. #### Cons I don't have anything that is a dislike with the service. Every tool was easy to use and did not bring stress to figuring out the process. --- Showing 1 - 10 of 26711 Reviews [See All Reviews](https://www.softwareadvice.com/retail/paypal-profile/reviews/) ## PayPal Payments FAQs - How much does PayPal Zettle cost? PayPal Zettle, which is a point-of-sale (POS) system that enables businesses to accept card payments, costs $29 for the first card reader, and $79 for additional card readers after that. PayPal Zettle uses hardware like receipt printers, barcode scanners, and terminals to receive payments. There are no monthly fees for using Zettle, but standard PayPal transaction fees do apply. - Is PayPal software as a service? No, PayPal is not technically a software-as-a-service (SaaS) company, but it plays a crucial role in powering digital payments, especially for software companies. It provides features such as secure online payments, multi-currency support, and integrations with eCommerce platforms. PayPal enables businesses to process transactions globally, making it a widely used solution for digital payments across industries. - Can PayPal be trusted? Yes, PayPal is a trustworthy and legitimate company for businesses. PayPal reviews on Software Advice highlight its fast payments, user-friendly platform, and multiple security factors. However, users should always be cautious of sending and receiving money on the platform and verify that any merchants are legitimate. - How do I avoid PayPal fees? To avoid PayPal fees, individuals can send and receive money via the 'Friends and Family' option and pay with a bank account. However, for businesses, this would violate PayPal's terms of service. For businesses looking to reduce their fees, they should receive payments in the same currency as clients and apply for lower fees if they earn more than $3,000 per month. - What are the pros and cons of PayPal? Positive PayPal reviewers on Software Advice mention its easy mobile payments, detailed transaction monitoring, fast ACH payments, and robust security and buyer protection. Cons from users include high business and international transaction fees, which can quickly add up. 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Our experts can help you compare PayPal Payments with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice