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> Reviews of PayPal. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if PayPal is a good fit for you!

Source: https://www.softwareadvice.com/retail/paypal-profile/reviews

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PayPal Reviews

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[Overview](https://www.softwareadvice.com/retail/paypal-profile/)

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# PayPal Reviews

## Reviews Summary

## Overall Rating

4.6

* * *

## Ratings Breakdown

5

(19,563)

4

(5,287)

3

(1,065)

2

(206)

1

(319)

## Secondary Ratings

Ease-of-use

4.6

Customer Support

4.2

Value for money

4.5

Functionality

4.6

* * *

### Pros

"As a user, it allows you to have a centralized wallet with different payment methods that you can use on any website that integrates with PayPal."

"For example, while handling transactions for projects associated with Medilenz (https://medilenz.com), PayPal provided a convenient way to receive payments from clients in different countries. Although the fees could be more competitive, the platform's reliability, security, and global reach make it a practical choice for international transactions."

"On top of that, every month, I get monthly statements from PayPal for book keeping purposes, which is the best way to manage, auditing my money, and to avoid overspending over charging or over drafting by vendors."

### Cons

"Also, while the mobile app is great for creating invoices, the reporting features on the desktop site feel a bit dated and clunky when you need to dig into your quarterly earnings."

"Additionally, their automated security system can sometimes place unexpected, temporary holds on funds, which can temporarily disrupt cash flow for small businesses."

"Another issue is that PayPal occasionally places limitations or temporary holds on accounts and funds for security reasons, and this can be frustrating when users need immediate access to their money."

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PayPal Reviews, Pros and Cons - 2026 Software Advice