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PayPal vs ProfitBooks

PayPal vs ProfitBooks

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Overall Rating
4.4 (88)
Ease-of-Use
4.6 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.3 / 5
4.3 / 5
Functionality
4.6 / 5
4.3 / 5
Last Review Written
September 30, 2024
September 12, 2024
Pros/Cons
  • Pros

  • I am a big fan of paypal and the fact it gained trust within all major merchants. Would be good if it worked with amazon too.
  • I use PayPal for business, as a payment processor, and personal, for transactions and sending money. Their security is outstanding and the ease of use is very good.
  • It was overall really a good experience to use such a nice application which does what it promises.
  • Cons

  • I don't like the dispute process for disputing charges for orders not received. I have had many times when i did not receive product or received not of quality product and was unable to get a refund.
  • It sucks, too many issues, too poor customer service, not enough accountability with the partnered apps and businesses such as eBay.
  • My only complaint is the customer service aspect. It's done through an email template so there is a delay in getting answers which is frustrating.
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  • Pros

  • Its a great software, simple and very user friendly at the same time packs in most of invoicing and inventory features. Would be looking forward to a good upgrade to their app.
  • Excellent Software thay i would recommend to a start up business or even established business. Very user friendly and has all the amazing benefits and tools you need to run a business.
  • My personal experience with Customer Support has been excellent -- very fast, very friendly, very helpful.
  • Cons

  • Date functions work only with hyphen only whereas it should work with slash (/) or full stop (.). TCS charged by supplier cannot be booked under expenses entries.
  • The software is incapable of data analysis and especially in expense management and COGS finding.
  • Got a bit confused initially with allocating payments.
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Pricing Range
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$
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$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

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Advisor Recommendations

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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos