PayPal vs Psyquel
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.6 / 5
4.5 / 5
Value for Money
4.5 / 5
4.4 / 5
Customer Support
4.3 / 5
4.6 / 5
Functionality
4.6 / 5
4.3 / 5
Last Review Written
October 8, 2024
August 23, 2023
Pros/Cons
Pros
- I am a big fan of paypal and the fact it gained trust within all major merchants. Would be good if it worked with amazon too.
- I use PayPal for business, as a payment processor, and personal, for transactions and sending money. Their security is outstanding and the ease of use is very good.
- It was overall really a good experience to use such a nice application which does what it promises.
Cons
- I don't like the dispute process for disputing charges for orders not received. I have had many times when i did not receive product or received not of quality product and was unable to get a refund.
- It sucks, too many issues, too poor customer service, not enough accountability with the partnered apps and businesses such as eBay.
- My only complaint is the customer service aspect. It's done through an email template so there is a delay in getting answers which is frustrating.
Pros
- It is easy to use; very time efficient for billing and adding new clients; having a designated Rep from Psyquel has been awesome; very helpful, patient, responsive.
- I like that this software is easy to use. I also like that someone is available to help me if I have any questions.
- The software is great, the customer support is outstanding. Kimberly really stays on top of things.
Cons
- Whenever I have had a question or problem, they respond immediately.
- Since I am not computer person, sometimes knowing all options available and how to use them can be frustrating.
- When I receive insurance information, it usually requires several follow-ups, because the messages are misleading and not helpful.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2024
N/A
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
