---
title: "Paysafe Software Reviews, Demo & Pricing - 2026"
description: "Review of Paysafe Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/retail/paysafe-profile/"
page_type: "product"
language: "en"
---

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Paysafe

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Overview

[Reviews](https://www.softwareadvice.com/retail/paysafe-profile/reviews/)[Alternatives](https://www.softwareadvice.com/retail/paysafe-profile/alternatives/)

# Paysafe Review

From $0.01 1 plan

Wondering if Paysafe is right for your organization?

Our Payment Processing Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Paysafe

2.3

[(25)](https://www.softwareadvice.com/retail/paysafe-profile/reviews/)

Pricing

Pricing available upon request

### About Paysafe

Paysafe is the global payments platform transforming the experience economy. For more than 30 years, we’ve made every payment easier, faster and safer—connecting the digital and physical worlds through real‑time, flexible financial infrastructure. With 3,000 colleagues across 12+ countries, we help businesses deliver secure, seamless and high‑performing payment experiences that raise standards, redefine expectations and power growth.

Our strength lies in the breadth and depth of our capabilities: card payments, digital wallets, local payment methods and e‑cash, all supported by global checkouts, flexible APIs, robust fraud and risk tools, multi‑currency acquiring and rich analytics. Together, these solutions give businesses the confidence, resilience and agility they need to win in the experience economy.

Do you work for Paysafe? [Manage this product listing](https://www.g2.com/products/paysafe/claim_requests/new?auto=true)

Wondering if Paysafe is right for your organization?

Our Payment Processing Software selection experts can help you in 15 minutes or less.

## Paysafe User Interface

## Popular Paysafe Alternatives

Main Product

Paysafe

2.3

[(25)](https://www.softwareadvice.com/retail/paysafe-profile/reviews/)

Ratings Breakdown

-   2.38Ease of use
-   1.81Value for money
-   1.65Customer support
-   2.29Functionality

Pricing

Available upon request

Get Price

Alternative Product

[PayPal](https://www.softwareadvice.com/retail/paypal-profile/)

4.6

[(26693)](https://www.softwareadvice.com/retail/paypal-profile/reviews/)

Ratings Breakdown

-   4.65Ease of use
-   4.52Value for money
-   4.25Customer support
-   4.56Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Venmo](https://www.softwareadvice.com/retail/venmo-profile/)

4.7

[(9307)](https://www.softwareadvice.com/retail/venmo-profile/reviews/)

Ratings Breakdown

-   4.74Ease of use
-   4.75Value for money
-   4.41Customer support
-   4.62Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Stripe](https://www.softwareadvice.com/product/49509-Stripe/)

4.6

[(3389)](https://www.softwareadvice.com/product/49509-Stripe/reviews/)

Ratings Breakdown

-   4.47Ease of use
-   4.35Value for money
-   4.23Customer support
-   4.52Functionality

Pricing

Available upon request

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Alternative Product

[Square Point of Sale](https://www.softwareadvice.com/retail/square-point-of-sale-profile/)

4.6

[(3040)](https://www.softwareadvice.com/retail/square-point-of-sale-profile/reviews/)

Ratings Breakdown

-   4.68Ease of use
-   4.50Value for money
-   4.34Customer support
-   4.54Functionality

Pricing

Starting at $49.00 per month

Get Price

Alternative Product

[Clover](https://www.softwareadvice.com/retail/clover-profile/)

3.8

[(586)](https://www.softwareadvice.com/retail/clover-profile/reviews/)

Ratings Breakdown

-   4.01Ease of use
-   3.41Value for money
-   3.25Customer support
-   3.78Functionality

Pricing

Available upon request

Get Price

## Paysafe Pricing and Plans

Starting price: $0.01

Free Trial

Free Version

Basic

$0.01

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Paysafe Features

-   Popular features found in Payment Processing
    
    ACH Payment Processing
    
    Billing & Invoicing
    
    Debit/Credit Card Processing
    
    In-Person Payments
    
    Mobile Payments
    
    Multi-Currency
    
    Multiple Payment Options
    
    Payment Fraud Prevention
    
    Payment Gateway Integration
    
    PCI Compliance
    
    Recurring/Subscription Billing
    
    Reporting/Analytics
    
-   More features of Paysafe
    
    API
    
    Credit Card Processing
    
    Cryptocurrency Processing
    
    Electronic Payments
    
    Electronic Signature
    
    Fraud Detection
    
    Gift Card Management
    
    Mobile Access
    
    Mobile App
    
    Online Payments
    
    Point of Sale (POS)
    
    Purchasing & Receiving
    
    Receipt Management
    
    Sales Order Management
    
    Sales Reports
    
    Transaction History
    
    Transaction Monitoring
    

## Paysafe Integrations

Adobe Commerce

Integration rated undefined from -1 review

## Paysafe User Reviews

## Paysafe customer ratings

- Overall rating: 2.3/5
- Total reviews: 25

### Rating distribution

- 5 stars: 4 reviews (16%)
- 4 stars: 5 reviews (20%)
- 3 stars: 1 reviews (4%)
- 2 stars: 0 reviews (0%)
- 1 star: 15 reviews (60%)

### Secondary ratings

- Ease of use: 2.4/5
- Value for money: 1.8/5
- Customer support: 1.6/5
- Functionality: 2.3/5

---

### Paysafe review

- Overall rating: 4/5
- Reviewer: Tailone Taylor C.
- Verified reviewer: Yes
- Industry: Internet
- Company size: 2-10 employees
- Product usage: Used monthly for more than 2 years
- Reviewed: January 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I use Paysafe wallets to access funds from my forex trading brokers. I also use it to accept payment from some international clients.

#### Ratings breakdown

- Ease of use: 4/5
- Functionality: 5/5

#### Pros

Account opening is easy and its easy to make payments online. Funds are transfered instantly. The phone apps also makes it convinient to use Paysafe wallets.

#### Cons

Paysafe wallets (Netteler and Skrill) are not accepted by big retailers like Amazon and Ali Baba. Also, Skrill charges are too high. Verification of Skrill and Neteller can also be a challenge and the accounts can be disabled any time. The Skrill and Neteller MasterCards are not available to account holders in other countries.

---

### Paysafe, competitive rates, poor integration

- Overall rating: 4/5
- Reviewer: Rebecca W.
- Verified reviewer: Yes
- Industry: Performing Arts
- Company size: 11-50 employees
- Product usage: Used daily for less than 12 months
- Reviewed: May 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

As the only payment merchant option with the studio management software (Jack Rabbit), we thought the rate negotiation would be nonexistent, but they were competitive with their rates to justify the system switch. However, integration with another application (Jotform) was horrible. Lots of missing data about payments in Jotform reporting and requiring a reconciliation detective to complete everyday accounting between the application and payment merchant. Neither side would assist with the technical issues and just placed blame on the other.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 3/5

#### Pros

As the only payment merchant option with the studio management software (Jack Rabbit), we thought the rate negotiation would be nonexistent, but they were competitive with their rates to justify the system switch. Backend office is fairly easy to navigate.

#### Cons

Integration with another application (Jotform) was horrible. Lots of missing data about payments in Jotform reporting and requiring a reconciliation detective to complete everyday accounting between the application and payment merchant. Neither side would assist with the technical issues and just placed blame on the other.

---

### If You Don't Want Your Money, Sign Up With PayUNsafe

- Overall rating: 1/5
- Reviewer: Mark C.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: July 2026
- Review source details: This review was submitted organically. No incentive was offered

Horrible. They've taken my money and not paid me in one month. The Sales Person I spoke with, [sensitive content hidden], did not set any expectations correctly. The initial forms he filled out for me were incorrect. And he has done nothing to support me since then.

#### Ratings breakdown

- Ease of use: 2/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 2/5

#### Pros

Very little. Slick sales presentation, lots of promises, none kept. How can you like a company that is supposed to process credit card payments from your Customers and then doesn't pay that money to you?

#### Cons

I signed up a month ago and had payment coming in a few days. Turns out, their "Underwriting Dept" put a 7 day hold on payments to me for no good reason and without telling me. I sit a month later and payments have still not been sent to my bank account. Horrible experience with this company, never again.

#### Reasons for switching to Paysafe

I thought it would save me money. I was clearly mistaken.

---

### Great tool to receive payments and purchase online

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Marketing and Advertising
- Company size: Self-Employed
- Product usage: Used weekly for less than 12 months
- Reviewed: December 2022
- Review source details: This review was submitted organically. No incentive was offered

Good payment processing tool that is really good to use. I recommend it.

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 5/5

#### Pros

Make it easy to get payments from customers and also to purchase things. It's quite smooth and easy to use.

#### Cons

User interface could be more modern and smooth.

---

### Waste your time and loose money!

- Overall rating: 1/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Consumer Goods
- Company size: 2-10 employees
- Product usage: Used monthly for less than 12 months
- Reviewed: September 2023
- Review source details: This review was submitted organically. No incentive was offered

I give pay safe and national bankcard an F- for poor customer service, F- for pricing. and I do not recommend this company unless you enjoy being transferred and never having your merchant issues resolved.

#### Ratings breakdown

- Ease of use: 2/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 1/5

#### Pros

The only thing, the online platform is easy and convenient.

#### Cons

The customer service reps do not know their product or how to resolve merchant issues quickly and effectively. I've never had a successful conversation when calling customer service

#### Reasons for switching to Paysafe

wanted to offer a swiper/invoice feature. now ive decided to use pay pal business online.

---

### Bad Service

- Overall rating: 1/5
- Reviewer: Charleen H.
- Verified reviewer: Yes
- Industry: Wholesale
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: May 2023
- Review source details: This review was submitted organically. No incentive was offered

I was cordially invited by the sales, [sensitive content hidden] , to open a merchant account at Paysafe, also called for Learders Merchant Services in April. However, after I read some reviews, I called and emailed [sensitive content hidden] to cancell my application. He told me my account was approved. And he confiremd that they would provide good services and transfer the money within 24 hours. However, here were what happened. After we started using their service on May 1st, our money was hold for a month till I made mutiple calls, emails, and finally placed a complaint to Better Business Bureau. Finally, their director, [sensitive content hidden] , at Risk Mgt team emailed. They hold the money because they doubted our business ligitmacy. OMG! Does not their Underwrtting dept should have checked our business history before they approved our account? They also said they found there were mutiple payments on a same card. We are running wholesale business. We cannot control how often the resellers will buy and what card they will use. I called [sensitive content hidden] to find what was going on. He did not answer and reply. And I emailed few times to the Risk Mgt to follow up the status, no one replied. Till I filed complain to the Better Business Bureau. [sensitive content hidden] replied they would make decision on the May 30th. However, it did not happen either till I called few times on the 31st. [sensitive content hidden] said it was too late to transfer the money. It would take 48 hours to process. So I am waiting. However, do not be next victim.

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 1/5

#### Pros

I do not see any value of Paysafe. Search for their reviews before you consider to use it.

#### Cons

Bad service and the untrusftul business integrity.

---

### Used for Yeat

- Overall rating: 1/5
- Reviewer: Martin B.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: April 2020
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 1/5

#### Pros

Its tough to say Pros, however we used them for years because we didnt want to take the time to switch to a company that cared

#### Cons

We used Paysafe for years. As you have read, they have the WORST customer service. No one ever answers the phone and are only available by email, not answering for days. At one point they stopped depositing ACH for 3 months with NO NOTICE just because the depositing account had not been changed or updated in so long. Why would it change? Its amazing when you really dig into your bill how they deceive you vs what they say they charge and what you pay when you add all 30 plus fees.

#### Reasons for switching to Paysafe

Service

---

### Don't get even close to these guys!

- Overall rating: 1/5
- Reviewer: Reuven D.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: January 2020
- Review source details: This review was submitted organically. No incentive was offered

I signed up with PaySafe for processing our credit card sales back in March 2019. By end of May 2019 I decided to move to a different card processing provider mainly due to the high cost (processing rate + multiple flat monthly fees). I signed a termination form they sent me and asked to discontinue all services. Nevertheless, to this date (7 months later) I keep getting statements from them with the monthly fees ($77.89 per month). I called customer service ~10 times asking them to remove us from all services but it still didn't happen. I had to ask my bank to reject all payments from them which they did, but after a while they came back using a different name. Apart from being annoying and time consuming, these unpaid false statements can damage your credit score. Do everything you can to avoid these guys!!!

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 1/5

#### Pros

I could not find anything worth recommending

#### Cons

Expensive, poor user interface, does not provide the required functionality

---

### RUN FROM PAYSAFE!

- Overall rating: 1/5
- Reviewer: Renae J.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: November 2019
- Review source details: This review was submitted organically. No incentive was offered

They seriously SUCK! Refer to above 1000 words. PS, After being on hold for 25+ minutes, the technical support guy never could even FIND my account by my merchant number. Finally, the receptionist was able to walk me through logging in. I wish I'd never heard of Clover because that led me to Paysafe.

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 1/5

#### Pros

NOT A SINGLE THING GOOD ABOUT PAYSAFE! NOTHING redeemable about Paysafe!

#### Cons

First of all, you sign up with Clover, only find out you've been passed around like a hot potato to six different companies. All charging you more than their competitors. You finally get a flippin' statement, and if you have a question or concern, GOOD FRIGGIN' LUCK getting someone to help you! Repeated calls and lies and high turnover of staff will have you hanging for over a month just trying to get a legit answer. I haven't even been able to get into my dashboard to see my statements. Main reason I can't get an answer from these people is because they can't keep someone in the office long enough to remember what they were supposed to be doing for you! Unanswered emails and voice mail boxes full. On the phone right now with them on hold being passed around because they can't even find my company with the merchant number! There is NOTHING I would like to stay with Paysafe for. I'd pay the extra $100 they promised to save me on better customer service elsewere. IT'S NOT WORTH IT!

#### Reasons for switching to Paysafe

Because I was unaware of how good I had it with Epay Data! Epay Data is WAYYYYYYYYY better than this Paysafe CRAP!

---

### Beware... This company steals your money.

- Overall rating: 1/5
- Reviewer: Fernando B.
- Verified reviewer: Yes
- Industry: Medical Practice
- Company size: 2-10 employees
- Product usage: Used other for less than 6 months
- Reviewed: June 2021
- Review source details: This review was submitted organically. No incentive was offered

Terrible experience!... Beware of this deceiving company. I had to deal with [SENSITIVE CONTENT], the guy did not even know the terms of the contract, could not explain properly the terms of it. I cancelled the account however I was charge for services never received!... My company did not even receive the credit card processor!...

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 1/5

#### Pros

Never received a credit card processor but still they charged me $196

#### Cons

Beware of this company, especially of [SENSITIVE CONTENT]. The guy charged for a service we never received. We did not even received the credit card processor!...

---

Showing 1 - 10 of 25 Reviews

[See All Reviews](https://www.softwareadvice.com/retail/paysafe-profile/reviews/)

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