Paysafe Software
About Paysafe
Paysafe is a cloud-based solution designed to help businesses of all sizes streamline the entire payment lifecycle, from accepting cross-border remittance to handling billing and invoicing operations. It enables eCommerce and in-store merchants to manage sales orders and route real-time payments via multiple sources including digital wallets, debit/credit cards and bank transfers.
Features of Paysafe include tokenization, customer management, shopping cart, CVV matching, role-based permissions, BIN number validation, analytics and more. It allows businesses to generate automated reports on payments received in multiple currencies, currency conversion rates and cash flow statements. Additionally, professionals can utilize mobile applications on Android and iOS devic...
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Paysafe User Reviews
OVERALL RATING
Showing 1 - 5 of 19 reviews
Nathan
Verified reviewer
Company size: 1,001-5,000 employees
Industry: Financial Services
Time used: Free Trial
Review Source: GetApp
This review was submitted organically. No incentive was offered
May 2018
Rebecca
Company size: 11-50 employees
Industry: Performing Arts
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
May 2022
Paysafe, competitive rates, poor integration
As the only payment merchant option with the studio management software (Jack Rabbit), we thought the rate negotiation would be nonexistent, but they were competitive with their rates to justify the system switch. However, integration with another application (Jotform) was horrible. Lots of missing data about payments in Jotform reporting and requiring a reconciliation detective to complete everyday accounting between the application and payment merchant. Neither side would assist with the technical issues and just placed blame on the other.
Pros
As the only payment merchant option with the studio management software (Jack Rabbit), we thought the rate negotiation would be nonexistent, but they were competitive with their rates to justify the system switch. Backend office is fairly easy to navigate.
Cons
Integration with another application (Jotform) was horrible. Lots of missing data about payments in Jotform reporting and requiring a reconciliation detective to complete everyday accounting between the application and payment merchant. Neither side would assist with the technical issues and just placed blame on the other.
Martin
Company size: 11-50 employees
Industry: Information Technology and Services
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
April 2020
Used for Yeat
Pros
Its tough to say Pros, however we used them for years because we didnt want to take the time to switch to a company that cared
Cons
We used Paysafe for years. As you have read, they have the WORST customer service. No one ever answers the phone and are only available by email, not answering for days. At one point they stopped depositing ACH for 3 months with NO NOTICE just because the depositing account had not been changed or updated in so long. Why would it change? Its amazing when you really dig into your bill how they deceive you vs what they say they charge and what you pay when you add all 30 plus fees.
Reasons for switching to Paysafe
Service
Tailone Taylor
Verified reviewer
Company size: 2-10 employees
Industry: Internet
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
January 2019
Paysafe review
I use Paysafe wallets to access funds from my forex trading brokers. I also use it to accept payment from some international clients.
Pros
Account opening is easy and its easy to make payments online. Funds are transfered instantly. The phone apps also makes it convinient to use Paysafe wallets.
Cons
Paysafe wallets (Netteler and Skrill) are not accepted by big retailers like Amazon and Ali Baba. Also, Skrill charges are too high. Verification of Skrill and Neteller can also be a challenge and the accounts can be disabled any time. The Skrill and Neteller MasterCards are not available to account holders in other countries.
Valentin
Company size: 201-500 employees
Industry: E-Learning
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
August 2021
Paysafe cards are very convenient in Europe for payments < 20 USD
My overall experience with PaySafe card is very good. When I need to pay for my phone, or to have money on a card to buy from another country, I use PaySafe card.
Pros
Paysafe cards are used in Europe to add money to a Card (prepaid card, etc), to buy virtual currency, to send money to a friend. You can buy a Paysafe card in add money to an account in 1 hour, in Europe. For payments under 20 USD PaySafe cards are very good.
Cons
PaySafe card fee is 1% . In Eastern Europe PaySafe card is not very known.