As the only payment merchant option with the studio management software (Jack Rabbit), we thought the rate negotiation would be nonexistent, but they were competitive with their rates to justify the system switch. However, integration with another application (Jotform) was horrible. Lots of missing data about payments in Jotform reporting and requiring a reconciliation detective to complete everyday accounting between the application and payment merchant. Neither side would assist with the technical issues and just placed blame on the other.

As the only payment merchant option with the studio management software (Jack Rabbit), we thought the rate negotiation would be nonexistent, but they were competitive with their rates to justify the system switch. Backend office is fairly easy to navigate.

Integration with another application (Jotform) was horrible. Lots of missing data about payments in Jotform reporting and requiring a reconciliation detective to complete everyday accounting between the application and payment merchant. Neither side would assist with the technical issues and just placed blame on the other.

Its tough to say Pros, however we used them for years because we didnt want to take the time to switch to a company that cared

We used Paysafe for years. As you have read, they have the WORST customer service. No one ever answers the phone and are only available by email, not answering for days. At one point they stopped depositing ACH for 3 months with NO NOTICE just because the depositing account had not been changed or updated in so long. Why would it change? Its amazing when you really dig into your bill how they deceive you vs what they say they charge and what you pay when you add all 30 plus fees.

Very good user interface that allows to get any data you may potentially need, includes reports, great chargebacks management feature, etc. Tickets submission is easy and customer service responds to tickets promptly.

No cons. So far this software did not give us any troubles, which is exactly what we were looking for.

I use Paysafe wallets to access funds from my forex trading brokers. I also use it to accept payment from some international clients.

Account opening is easy and its easy to make payments online. Funds are transfered instantly. The phone apps also makes it convinient to use Paysafe wallets.

Paysafe wallets (Netteler and Skrill) are not accepted by big retailers like Amazon and Ali Baba. Also, Skrill charges are too high. Verification of Skrill and Neteller can also be a challenge and the accounts can be disabled any time. The Skrill and Neteller MasterCards are not available to account holders in other countries.

I signed up with PaySafe for processing our credit card sales back in March 2019. By end of May 2019 I decided to move to a different card processing provider mainly due to the high cost (processing rate + multiple flat monthly fees). I signed a termination form they sent me and asked to discontinue all services. Nevertheless, to this date (7 months later) I keep getting statements from them with the monthly fees ($77.89 per month). I called customer service ~10 times asking them to remove us from all services but it still didn't happen. I had to ask my bank to reject all payments from them which they did, but after a while they came back using a different name. Apart from being annoying and time consuming, these unpaid false statements can damage your credit score. Do everything you can to avoid these guys!!!

I could not find anything worth recommending

Expensive, poor user interface, does not provide the required functionality