--- title: "PaySimple Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of PaySimple. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if PaySimple is a good fit for you!" source_url: "https://www.softwareadvice.com/retail/paysimple-pro-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Payment Processing Software](https://www.softwareadvice.com/online-payment/) / [PaySimple](https://www.softwareadvice.com/ecommerce/paysimple-pro-profile/) / PaySimple Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/ecommerce/paysimple-pro-profile/) Reviews [Alternatives](https://www.softwareadvice.com/ecommerce/paysimple-pro-profile/alternatives/) # PaySimple User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 298 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.5/5 - Value for money: 4.3/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 196 reviews (66%) - 4 stars: 72 reviews (24%) - 3 stars: 14 reviews (5%) - 2 stars: 5 reviews (2%) - 1 star: 11 reviews (4%) ### Most mentioned pros - Super easy user experience, customer service was very responsive, and rates were more affordable than competitors - Furthermore, PaySimple's extensive reporting and analytics tools give me important insights into the financial status of my company, empowering me to decide wisely and improve my operations. - I am able to keep up a polished and effective billing process because to the platform's user-friendly design, which makes it simple to create and send professional invoices. ### Most mentioned cons - many interface problems with risk of data loosing ,hiden costs ,delays in crediting funds,high commissions - The fees include a $79 cancellation fee if you don't like their services, a monthly fee whether or not you have any transactions, and these are on top of the fees for each payment they process. - Within hours of our request to cancel service, PaySimple withdrew $79.95 from our account that was meant to receive customer payments. ## PaySimple customer reviews Showing reviews 1-25 of 298 (page 1). ### The BEST payment gateway on the market! - Overall rating: 5/5 - Reviewer: Brian Del Terzo C. - Verified reviewer: Yes - Industry: Financial Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. From customer service to our assigned customer success manager, the team is available to assist. Chat support is also available inside the gateway. They have gone above and beyond to help us with our business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The robust features, ease of implementation, beautiful GUI layout that is easy to use and navigate. There is nothing that we need for our business, our team, and our clients that PaySimple does not accommodate. #### Cons There are still some disconnects between the contact record details and transaction records that are still coming together that would make certain customized reporting even easier. #### Reasons for switching to PaySimple It's been a long time however I can say that there was no comparison to the solution PaySimple has created. --- ### rev PaySimple - Overall rating: 5/5 - Reviewer: alessandro n. - Verified reviewer: Yes - Industry: Commercial Real Estate - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros possibility to autonomate invoicing to clients or occasional customers and control received payments #### Cons many interface problems with risk of data loosing ,hiden costs ,delays in crediting funds,high commissions #### Reasons for switching to PaySimple for save money and permit to customize payments --- ### Great software! - Overall rating: 5/5 - Reviewer: Mendy S. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: December 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. PaySimple is great! I love that it is hassle free for the customer! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love how it takes care of payments and I don't have to think about it. Once you set it up you don't have to do anything else unless the customer needs to make changes. I love how it keeps me informed on payments that did not go through. I also love the app version so payments can be handle from my phone. #### Cons It was a little tricky to get set up but customer service is great and helped out alot! Once you get used to it, it is a breeze! --- ### CreditSmarts Review - Overall rating: 4/5 - Reviewer: Sean R. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Ease of use and customer portal. Albeit, the customer portal could use a few key improvements. Otherwise, great design. #### Cons There is no statement of accounts for the company to generate and email. There is no ability to auto generate invoice numbers (optional). #### Reasons for switching to PaySimple we have made a partial switch. 60% of our business still runs thru paypal. --- ### I am NOT a happy camper & I will NOT recommend PaySimple - Overall rating: 4/5 - Reviewer: Seaton G. - Verified reviewer: Yes - Industry: Executive Office - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: September 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Was great ... until this Covid Crisis. I now need to really watch every penny. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros It is simple to set up a transaction and accepts ACH #### Cons I do not like the $50 charges per month duding Covid when my company is on the edge of failure. I do not like the inability to change my address. I will soon be looking for a service that does NOT charge $50 per month! #### Reasons for choosing PaySimple I am now looking to move away from Pay Simple due to the rates you charge. I run a Startup Incubator and I could be promoting your company but now I will NOT recommend PaySimple. Feel free to connect if you want more details of my thoughts. #### Reasons for switching to PaySimple It was years ago. I do not remember why. But I do know why I will be leaving PaySimple! --- ### Bad to start, and even worse to finish. 2024 review. - Overall rating: 1/5 - Reviewer: Monica V. - Verified reviewer: Yes - Industry: Child Day Care Services - Company size: 2-10 employees - Product usage: Used monthly for less than 12 months - Reviewed: October 2024 - Review source details: This review was submitted organically. No incentive was offered We signed up with PaySimple as a new business in 2024 based on the recommendation of someone who used them years ago. At some point they were acquired by Private Equity and it seems their business model has changed quite a bit. We established them as our payment processor before we had customers, and right away noticed fees from them, and three vendors that were affiliated with them started sending us fees as well. We replied to those notices asking for line items, invoice, something associated with the fees to understand how to categorize and/or appropriateness. After four (4) unanswered emails over the month, we put a charge dispute in with the bank and immediately received notice that our service was disabled. We received no reply to our questions about that notice, so we sent a request to cancel the service. Within hours of our request to cancel service, PaySimple withdrew $79.95 from our account that was meant to receive customer payments. So it's clear they were receiving the messages. We also started receiving requests for payment from their vendor/partner (it's unclear) named PaySafe who threatened to send us to collections despite acknowledging that we've received no services from them. At least they reply to emails. At this point, we've sent multiple unanswered notices asking about fees, formally cancelling the service, and still we've never received an invoice, only continual withdrawals from a bank account until we closed it. Sadly, this is the state of affairs when larger companies acquire a bunch of smaller ones and bundle them together with services as a way to charge multiple fees from multiple vendors. I'm sure the customer service department was eliminated all together and my emails are sitting in an unread Inbox along with many others. Please note that the positive reviews on here are several years old, when they were probably under other ownership. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Their name is catchy, but a misnomer. The "Simple" is probably a holdover since before they were bought. #### Cons The biggest issue is their customer service. It's complete unresponsive to emails, there are no chat options, and the phone tree is...well, a phone tree. As others have mentioned, the pricing is higher than similar services, and not transparent. The fees include a $79 cancellation fee if you don't like their services, a monthly fee whether or not you have any transactions, and these are on top of the fees for each payment they process. Also, PaySimple seems to just be a group of vendors. You will receive fees and notices from vendors that do not share their name without understanding that they are part of the group. #### Reasons for choosing PaySimple I wanted to support a small, local business instead of a large corporation. Unfortunately they were bought by private equity and eliminated their customer service. --- ### Simpe payment processor - Overall rating: 5/5 - Reviewer: Nurul Iman A. - Verified reviewer: Yes - Industry: Banking - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: September 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Quick and helpful instructions were provided during the configuration procedure. The increased traffic has supported our marketing efforts towards our website since we started accepting online payments from our clients. #### Cons Unfortunately, we couldn't limit credit card purchases to just one item. Credit card payments are accepted for appraisals but not mortgages. #### Reasons for switching to PaySimple PaySimple has lower fees for payment processing, thus decreasing our operational cost for eCommerce or online payment. --- ### Simple to use - Overall rating: 5/5 - Reviewer: Chris M. - Verified reviewer: Yes - Industry: Security and Investigations - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: September 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I've been using PaySimple for 6 years now. It's easy to use. Makes billing effortless. I will be a long time customer. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I don't have to pay somebody to do billing for me each month. I spend about an hour each month updating new accounts and im done. So payments come out automatically. #### Cons I really wish there was an estimate creating option. There is an invoicing option. But because I have to create an estimate first, I currently use a different software for my estimates. That software converts over to invoices. I would consider letting the customer pay through paysimple platform is I was using it in this fashion. #### Reasons for choosing PaySimple The monthly automatic checking feature. ACH payments have less fees vs credit cards. This gave me a way to save money. --- ### Paysimple was a game changer for our business! - Overall rating: 5/5 - Reviewer: Ty M. - Verified reviewer: Yes - Industry: Music - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: September 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Paysimple solved 95% of the problems we had encountered implementing recurring billing for our business #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros The recurring billing makes doing business so easy. We no longer have to chase down late payments and the easy-to-use forms put our clients at ease. All the features a business needs with no frills! #### Cons An easier way to automate recurring billing from an online sales page would be very helpful #### Reasons for choosing PaySimple Easier to use and a much better experience for our customers #### Reasons for switching to PaySimple Recurring billing was a hassle for the business and our customers using other platforms --- ### PaySimple - true to name - Overall rating: 5/5 - Reviewer: Nancy W. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, from set-up to going live with PaySimple, we have been very pleased with the ease of use for both our company and our customers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The set-up process was very easy and supportive. Allowing our customers to pay online through our website has brought more traffic to our site which helps with our marketing attempts. #### Cons Nothing comes to mind at this time. There isn't anything negative I can share. #### Reasons for choosing PaySimple We do use QBO for our bookkeeping and Payroll, however, we use PaySimple for our online payment options. --- ### By dar the best processor I've used - Overall rating: 5/5 - Reviewer: Alec R. - Verified reviewer: Yes - Industry: Recreational Facilities and Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It was simple, easy, and non-stressful. Exactly the way a relationship with a payment processor should be. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Super easy user experience, customer service was very responsive, and rates were more affordable than competitors #### Cons Nothing to complain about. It was one of, if not the best of all the payment processors I have ever had to use. --- ### Paysimple ACH limitations - Good Customer Service - Overall rating: 4/5 - Reviewer: Vincent M. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: September 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This questionnaire in itself is a bit misleading. Doesn't ask the appropriate questions or cover most of the products or services that pay simple actually offers. Background to my complaint: My company sells supports and services point of sale systems for restaurants in the hospitality segment. Our equipment is not cheap one entire system can easily run from 10 to $25,000. The computers that we sell are $2000 each. The maximum amount of ACH debit I'm allowed per transaction is only $1500. We are required to run multiple ACH transactions for one sale, for each customer who exceeds the $1500 threshold. This is an extreme embarrassment. Complaint: My major point of contention with Paysimple, when we signed up with them; the sales Rep said after six-months are account can be reviewed for any risk factors and at that time the Per transaction limit of $1500 would be Increased or removed altogether. Obviously, this is very embarrassing to explain to a customer when you have to run multiple ACH transactions when they purchase a $3200 piece of equipment from you. “What kind of Kitty clown show are you running over there Mr. Mills?” The sad answer I gave him was “The vendor I use has limitations.” I have personally called back to Paysimple on different occasions asking for an increase or review of my account, what they want to see is my books. They're not getting my books. They have no business in my accounting. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros We only use the ACH Product. We like using the ACH product very much. Setting up recurring in ACH accounts is very easy. Managing, suspending or terminating recurring a ACH accounts is also very easy. Paysimple has a very good and accurate reporting system if you know how to use it. Personally, I don't use it too often, it's was a bit confusing at first, but I was able to find my way around. Then I called support and received some guidance. #### Cons Paysimple added an online "store" / tool / program/ app. I did not request it, yet I'm forced to pay $49 (ish) monthly for this. We get my ACH bill early in the month and latter in the month we get billed again for this online store product. Mind, you, the store product is actually pretty nice. I'm being emotional and feel as if this was slid under the front door when I was not looking. #### Reasons for choosing PaySimple Paysimple's people are very friendly and easy to work with. We chose Paysimple due to their online interface and reporting capabilities. The user interface is very nice looking. More importantly, it's accurate. The reporting tool is also phenomenal. Over the years Paysimple has invested in themselves and their online software interface. I need the flexibility to run the business without hassle or undo encumbrance. We understand the risk factors involved with having an ACH account, in reality you have somebody's checkbook in your own hand. A high degree of honor, ethics and responsibility are very important. I do like Paysimple. I like the interface; I just don't like the limitations they put on us. I want to stress, all of the people I've talked or worked with over the years at Paysimple are very friendly and polite. #### Reasons for switching to PaySimple With our new provider we were able to process a $2,800 ACH no problem, it was flagged, a brief conversation, emailed the signed agreement funds were release. Of course this could have been a spot check as well. --- ### As the name suggests, it's just Simple. - Overall rating: 5/5 - Reviewer: Marc C. - Verified reviewer: Yes - Industry: Consumer Electronics - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: September 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The product is easy to use, customizable and the customer service is there when I need them. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros All businesses need an easy way to bill their customers. My business requires it monthly for every customer to generate the recurring revenue that my company depends on. PaySimple offers an easy way to do this and I can rest easy knowing that on the 3rd day of the month, the funds hit my bank account. #### Cons I would like a way to place monthly recurring billing on invoices with multiple products sold to an individual account. #### Reasons for choosing PaySimple I know someone at the company and wanted to support them. --- ### Love Pay Simple - Overall rating: 5/5 - Reviewer: Krista F. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Working with pay simple has been easy, and enjoyable. Every time I have a question it’s a quick phone call or email to the support desk and I get a response right away. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Not having an additional piece of equipment to carry around and ensure it’s charged has helped our business incredibly. Being able to process payments on the spot with the customer in their home is huge. #### Cons I’m not sure I have any cons on The software. #### Reasons for switching to PaySimple Fees and ease of use. --- ### Good product but always room to improve. - Overall rating: 4/5 - Reviewer: Cody P. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used monthly for less than 12 months - Reviewed: September 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We had some initial issues with the product and support, however, I think we have worked most of the issues out. Overall positive experience. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros The simple and efficient portal and checkout options. The invoice builder is a little difficult to navigate, but overall it’s fairly easy to process the invoices/payments needed. #### Cons The support portal isn’t the best and the UX could be improved. We also had some initial issues with the support team pushing back on a banking issue. While this was not a great first impression, we have had an overall positive experience. I also am not a fan of the extensive information needed to raise the daily and monthly processing limits. Not sure if this is regulation, however, it seems excessive. #### Reasons for choosing PaySimple It was the overall most cost-effective and had the options that were important to us. --- ### PaySimple made my life simple. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Outsourcing/ Offshoring - Company size: 10000+ employees - Product usage: Used daily for less than 6 months - Reviewed: July 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros As a user, I appreciate PaySimple's user-friendly interface and seamless payment processing capabilities. It simplifies invoicing, recurring billing, and online payments, which has streamlined my business operations significantly. The robust reporting features provide clear insights into revenue trends and customer payments, enhancing financial management. However, occasional customer support delays can be a drawback. Overall, PaySimple is a reliable tool for managing payments efficiently. #### Cons Least? Everything i liked in this , this is amazing --- ### Lives up to its name - Overall rating: 4/5 - Reviewer: Amanda S. - Verified reviewer: Yes - Industry: Individual & Family Services - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: September 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Simple to use and easy recurring payments #### Cons The reporting is useless for me. I use this program to process all our one time and recurring payments throughout the year and am unable to get a yearly total of each customers giving. #### Reasons for choosing PaySimple I didn’t, I use them simultaneously --- ### PaySimple easy to set up and use - Overall rating: 4/5 - Reviewer: Jason S. - Verified reviewer: Yes - Industry: Retail - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We have launched a subscription program to great success. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros The product allowed us to launch a subscription program with little development and within weeks as 90% of the required functionality was out of the box. #### Cons I wish there was more options to customize features based on user’s preferences. I wish custom fields could be edited after they are entered. #### Reasons for choosing PaySimple Easy of launch and no development costs --- ### my review title - Overall rating: 4/5 - Reviewer: Joel N. - Verified reviewer: Yes - Industry: Sports - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros recurring billing option ability to integrate forms into website #### Cons no inventory management backend is messy (old style forms and new style forms make it messy) cannot delete old category items and entries #### Reasons for switching to PaySimple multiple reasons --- ### Great product for our business needs! - Overall rating: 5/5 - Reviewer: Christina G. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We use PaySimple on a daily basis from in person transactions, future billing and payment plans. #### Cons We have not found flaws for our business needs at this point but we do not use all the platforms Paysimple has to offer. #### Reasons for choosing PaySimple We previously were only using an in house terminal which made it impossible for us to be able to offer reoccuring billing, invoicing or billing schedules and we found Paysimple to be the most streamlined for us. --- ### Good reliable service - Overall rating: 4/5 - Reviewer: Vanna C. - Verified reviewer: Yes - Industry: Accounting - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros We have been using PaySimple for a few years now. Reliable and help when you need it. #### Cons The reporting feature can be more user friendly and more options. --- ### easy to use - Overall rating: 5/5 - Reviewer: jim c. - Verified reviewer: Yes - Industry: Insurance - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like that it is internet based and the set up is easy to install. #### Cons right now there is a classic payment set up and new payment set up. It should be configured under the new payment set up. confusing when trying to remove a recurring payment. --- ### ? - Overall rating: 4/5 - Reviewer: Brenda A. - Verified reviewer: Yes - Industry: Financial Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Glad its completed. Credit Card good overall service.. Speedy Medical finances....well... #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros Able to start new business up New business, which helped with increase in acceptance for patients that credit would not allow them otherwise financing. #### Cons Took toooo long to get Bank Information corrected. No point of contact when I had issues. At the beginning I had [SENSITIVE CONTENT] then [SENSITIVE CONTENT],,,then no one, had to explain everything to a different person EVERTIME I called. #### Reasons for choosing PaySimple Yes #### Reasons for switching to PaySimple Speedy Medical Finance. They were unable to meet our needs --- ### Pay Simple Is a Great Software - Overall rating: 4/5 - Reviewer: Ashley S. - Verified reviewer: Yes - Industry: Security and Investigations - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like how user friendly PaySimple makes the web platform. Additionally customer service is incredibly responsive and helpful. #### Cons The fact that there are two different platforms for merchant services which make the charges less transparent. You have to actively check on them to be in the know. #### Reasons for switching to PaySimple Needed an online portal option --- ### Easy Processing on Online Payments - Overall rating: 5/5 - Reviewer: BarbaraAnn R. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Makes processing ACH and Credit Card payments simple #### Cons Having to wait 5 business days for ACH payments to actually post to our account #### Reasons for switching to PaySimple Costs and ease of use ## More reviews [Next reviews](https://www.softwareadvice.com/ecommerce/paysimple-pro-profile/reviews/?page=2) --- PaySimple Reviews, Pros and Cons - 2026 Software Advice