Petpooja

RATING:

4.6

(25)

About Petpooja

Petpooja is a comprehensive restaurant management platform that works both online and offline. We have developed a single point software for all your restaurant functionalities. ​Currently, we are operating with 75,000 + restaurants in Pan India, UAE, and South Africa. Petpooja handles payments, billing, orders, menus, point of sale (POS) transactions, staff, and more. The application enables staff members to accept and fulfil online orders, create invoices and share them with customers via text messages. Petpooja allows franchises to view and generate reports to manage fees, monitor operations across multiple outlets and track inventory. Additionally, managers can handle daily activities, provide role-based access to data and gain insights into the performance of em...

Petpooja Pricing

Petpooja POS and the ancillary services might vary from region to region. Please connect with us to get a quote.

Free trial: 

Not Available

Free version: 

Not Available

The Finest Restaurant Management Platform
Slide 1 of 5

Petpooja Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Petpooja

1 - 5 of 25 Reviews

User Profile

Danial

Verified reviewer

Information Technology and Services, 201-500 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

F&B- Restaurant POS

In terms of restaurant data, it helped me and I can manage inventory.

PROS

Very good app and cloud-based software for the restaurants especially it helps in order Invoicing, Inventory management, Stock management, Payment mods, and tracks. It personally helped my restaurant to grow in terms of online and offline sales.

CONS

In terms of cost it's a little bit high but compared to other services it's fine.

Reasons for switching to Petpooja

Due to more options and good services.

Rajesh

Food & Beverages, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

Best Restaurant Management Software

PROS

The platform allows restaurants to set up their own online ordering system, enabling customers to place orders for delivery or pickup through a website or mobile app. This feature helps restaurants expand their reach and boost their revenue.Petpooja provides tools for managing table reservations, waitlists, and seating arrangements. Restaurants can efficiently allocate tables, monitor seating capacity, and optimize their table turnover.helping to Analytics and Reporting, Integration and Customization, Customer Relationship Management (CRM) .

CONS

Nothing to dislike about Petpooja as it is one of best software

Reason for choosing Petpooja

To have 24x7 tech support.quick solution.swiggy/zomato and 40+ Integrations.

Reasons for switching to Petpooja

Not getting proper supprt

Shreyans

Restaurants, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed May 2024

Poor service and careless staff behaviour

Very bad . It’s not worth to describe here comparing my 10 years of experience with Petpooja now ruining day by day in a month time .

PROS

Nothing I liked about Petpooja . We used to be a genuine customer from last many years but recent careless behaviour is pathetic even after enrolling my 6 restaurants . They take advance payment and do not respond and give excuse that now we are pan India so we our all staff busy doing new entry and old issue resolution has no time so make sure you don’t pay advance .

CONS

Nothing . They are not worth now better find alrenative good options

Vendor Response

We sincerely apologize for any inconvenience caused. We would like to understand more about your situation. Please send us a message at +91 7969223344 or email us at support@petpooja.com so we can resolve this issue promptly.

Replied June 2024

Vinoth

Restaurants, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Most like...

That's good pls improve the software more ...thanks for provide the software...all the best guys ..

PROS

Handling and easy to get the details ...

CONS

Online item on/off and addon on / off some time not working...

Reason for choosing Petpooja

That also came near to petpooja

Deepika

Food & Beverages, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2021

The most efficient software we have used in our restaurant

It has made our running a restaurant considerably easier.

PROS

PetPooja is an extremely efficient and easy to use software. We were paying a hefty amount for lesser services before we got to know about PetPooja. The integration of it with our business went smoothly and without any hassle. We are using the following features currently - Online Ordering through Delivery Platforms (Zomato & Swiggy), Scan QR Code Ordering and Token Display System.

CONS

Right now there are no dislikes since it has only been a month of us using this software. As we integrate more facilities offered by PetPooja in the future, we shall let the customer representative know if we find any lacunae with the software capabilities.

Reasons for switching to Petpooja

The software we used prior to PetPooja was not an economically efficient option + PetPooja had a diverse range of facilities that were available as compared to what we were using