Petpooja

RATING:

4.7

(24)

About Petpooja

Petpooja is a comprehensive restaurant management platform that works both online and offline. We have developed a single point software for all your restaurant functionalities. ​Currently, we are operating with 75,000 + restaurants in Pan India, UAE, and South Africa. Petpooja handles payments, billing, orders, menus, point of sale (POS) transactions, staff, and more. The application enables staff members to accept and fulfil online orders, create invoices and share them with customers via text messages. Petpooja allows franchises to view and generate reports to manage fees, monitor operations across multiple outlets and track inventory. Additionally, managers can handle daily activities, provide role-based access to data and gain insights into the performance of em...

Petpooja Pricing

The pricing is transparent and fixed across channels. The first-year pricing is $150 and the yearly renewal starts at $110.

Starting price: 

$150.00 per year

Free trial: 

Not Available

Free version: 

Not Available

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Petpooja Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

4.5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Petpooja

1 - 5 of 24 Reviews

User Profile

Danial

Verified reviewer

Information Technology and Services, 201-500 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

F&B- Restaurant POS

In terms of restaurant data, it helped me and I can manage inventory.

PROS

Very good app and cloud-based software for the restaurants especially it helps in order Invoicing, Inventory management, Stock management, Payment mods, and tracks. It personally helped my restaurant to grow in terms of online and offline sales.

CONS

In terms of cost it's a little bit high but compared to other services it's fine.

Reasons for switching to Petpooja

Due to more options and good services.

Robin

Hospitality, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed May 2023

Excellent and easy to use

Excellent and value for money product

PROS

Simplicity of software and quick response.

CONS

I think they need to upgrade or coupon code function..

Reasons for switching to Petpooja

It got closed and petpooja offer value for money product

Nazima

Food & Beverages, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2021

Petpooja for Cloud Kitchen

So far not thrilled. The only good thing we see all channels at one place

PROS

Single Software for Cloud Kitchen, Dibe in, take away and delivery.

CONS

The Menu management is time taking. We have to do a manual Menu update. What It does not have which is must for a high Demand Cloud Kitchen 1 - No online order tracking with Live orders stage wise 2 - order taking screen is not User friendly 3 - Marking Food ready and order details take time as we need to click multiple otions for Bill, KOT and order ITem view

Reasons for switching to Petpooja

Urban piper does not have Captain App and POS

Vidur

Food & Beverages, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Great Solution for Restaurant Owners

PROS

1. Easy to Use 2. Simple UI 3. Very smooth in operations 4. Remote Access

CONS

1. Redundant Features 2. Some features lacking on mobile App

Rajesh

Food & Beverages, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

Best Restaurant Management Software

PROS

The platform allows restaurants to set up their own online ordering system, enabling customers to place orders for delivery or pickup through a website or mobile app. This feature helps restaurants expand their reach and boost their revenue.Petpooja provides tools for managing table reservations, waitlists, and seating arrangements. Restaurants can efficiently allocate tables, monitor seating capacity, and optimize their table turnover.helping to Analytics and Reporting, Integration and Customization, Customer Relationship Management (CRM) .

CONS

Nothing to dislike about Petpooja as it is one of best software

Reason for choosing Petpooja

To have 24x7 tech support.quick solution.swiggy/zomato and 40+ Integrations.

Reasons for switching to Petpooja

Not getting proper supprt