About Pharmacy Management Systems

QS/1 Pharmacy Management Systems is a suite of apps that includes NRx, SharpRx and ShipRx. It is designed to handle the pharmacy operations of retail chains and independent stores.

The software includes prescription processing workflows, which allow users to maintain all necessary prescription information, such as the respective doctor, drugs and quantities prescribed.

QS/1 Pharmacy Management Systems tracks changes in inventory and actively replenishes quantities to match prescription demand.

The platform’s POS system can accept patients’ flexible spending account (FSA) cards. The POS system also provides users with all details of products picked, dispatched and then delivered.

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10 Reviews of Pharmacy Management Systems

Average User Ratings

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January 2017

Glenn from Heart of Texas Community Health Center

Company Size: 201-500 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

January 2017

Long time QS/1 user

I have used QS/1 since 1981. QS/1 has always paid close attention to maximum security, a stable base, a configurable resource, as well as the ability for the user to capture and report on ANY data. In the 36 years, I can't think of a single day in which we could not process prescriptions for more than 10-15 minutes, and very few times for that period of time. I realize there are those PMS's that shine like a diamond on the outside, but after loading the computer, tend to turn to a lump of coal.

Pros

Stability, configuration to specific conditions, reporting, allowing for accuracy, cost of maintenance....

Cons

Difficulty in learning (old system) New Sharp Rx will make a HUGE difference!!!!

January 2017

Jordan from Barnes & Williams Drug Center #2

Company Size: 2-10 employees

Industry: Pharmaceuticals

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

3.0

Functionality

4.0

January 2017

Longtime Users, Not the best but not the worst

My biggest complaint is the report system. Almost any time I need a customized report I have to call in and get someone from customer service to help me with setting it up. However, once it is set up it's pretty good. It just isn't very intuitive since it is built on an old DOS-based platform. NRx is a GUI of the DOS-based platform they had in the past. It definitely does what a pharmacy software should, in that you can process scripts pretty quickly. They are constantly trying to improve the software with things like Pharmacy at a Glance (sidebar that shows you your queues of new E-Scribes, Refill requests, etc.). This feature is very helpful and I've used it every day since we enabled the feature. The quality assurance queue is very helpful and their workflow can be customized to your needs. We definitely do not utilize the software to its full potential. If we had more time to look into and learn the additional features, then we would probably have a better opinion of the software. We are very excited about their new solution SharpRx, and would like to give it a go once it is fully released for multi-location stores. It is designed from the ground up, so should be the refresh that QS1 needs.

Pros

Quickly and efficiently processes prescriptions

Cons

Reports and custom reports are not very intuitive, each new feature is an additional cost

April 2015

John from OSSC, Chicago IL

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

2.0

Customer support

4.0

April 2015

Good when it works, can be cumbersome, beware of pitfalls

Was a long start-up / break-in process. Things that should be defaulted are not. Customer Service seems interested and responsive at first, but ultimately fails on many promises. I suspect their hands are tied. I learned this nRx system by QS1 is actually built on top of an old DOS based system. This causes many limitations. (e.g. despite numerous pleas, I've been told they are unable to default the checkbox to ON to automatically print monographs on refills. I have handfuls of examples like this that chip away at the likability of this system.) Reports: they will tell you the reports are customizable. The truth: they are a cumbersome mess, and the format in which they print out is just awful. Many, many screens to click through to print reports that you have already spent hours setting up and customizing. Despite the nRx system being called "Billing", they will try to upsale you later on their accounting software, claiming what you're using is only dispensing and cannot handle basic accounting tasks. There is a major pitfall that literally cost our company $10,000. If you print a label wrong, it will read "Copay $0" even when the insurance rejected it. This label looks *exactly* like the label does when it's a paid claim. In my opinion, this "wrong" way of printing a label is the most obvious (i.e. punch in the prescription number, click the print button). We gave out medication that we aren't going to get reimbursed for. Beware. There are positives. It has a modern interface. When things work well, it's nice to use. Not all together intuitive, however. If you've got young and tech-savvy employees, you could probably get along ok with this system, but don't expect anyone else to be able to use it. We've struggled with this system for a year and are now shopping for alternatives. I laughed out loud when I saw this was 3rd on the list. Figured I'd drop a review for the next guy.

May 2018

Debbie from Barnes & Williams Drug Cente

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

4.0

Functionality

4.0

May 2018

pharmacy technician for 26 years have only worked on qs1

Pros

Most of the time if a problem occurs, a phone call is all thats needed. We have had qs1 drive from Dallas to help out. Programs are fairly easy to learn. Our relief pharmacist have had very little issues using the quality check.Qs1 continues to improve with each update and the service center is very helpful

Cons

The lack of communication regarding updates. Dealing with 3rd party issues could be improved. POS price updates would be better maintained by the server as well as sigis updates. It would be nice if we could buy our own envelopes to mail out statement instead of haveing to use the ones from interrgral

August 2017

Jesse from MTPS

Company Size: 201-500 employees

Industry: Pharmaceuticals

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

5.0

Functionality

5.0

August 2017

Qs1 is great solution for LTC's wanting to grow in a tough business

We gained the ability to create, manage, bill patients in a decently convenient package.

Pros

Qs1 as scaled with us since we started with 10 employees Qs1 still goes strong now that we are at over 200. The employees at Qs1 support are very knowledgeable and will assist with any issue no matter how state specific it may be.

Cons

Due to the massive amount of LTC rules and regulations Qs1 can inadvertently release software updates that interfere with normal operation. However even at these times it is usually just a call to support, and they can get it working correctly again.

December 2018

Sukhjeet from Loblaw Pharmacy

Verified Reviewer

Company Size: 51-200 employees

Industry: Pharmaceuticals

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Functionality

4.0

December 2018

Kroll

Pros

I used PMS as a Pharmacy Assistant, it helps create efficient workflow to save time and money. The PMS to do module allows the Pharmacy to store and organize information and creates a more efficient work flows.

Cons

I notice sometimes the application fails without warnings.

December 2018

Sim from PREMIER PHARMACY SERVICES

Company Size: 201-500 employees

Industry: Pharmaceuticals

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

2.0

Functionality

4.0

December 2018

Get to know your support rep

Calling support is a hit and miss. Sometimes you get help right away, most of the time, you leave a message with the receptionist and get a callback a couple hours later.

Pros

Windows GUI, shortcuts on left side bar is very helpful

Cons

Takes a bit of training to understand what the potential of the software.

May 2018

User Profile Picture

Phil from Transition Patient Services, LLC

Verified Reviewer

Industry: Pharmaceuticals

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

2.0

Functionality

3.0

May 2018

Worked with QS/1 for 3 years and had a lot of issues

Pros

For the most part the software worked fine. It integrated with imaging software to show prescriptions.

Cons

It was like working on early 2000's software. The support was very weak. Nobody had a clue of what was going on when called.

April 2018

Lauren from ozarktech

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

April 2018

great system

Pros

Very easy to learn and very easy to use. Teaching new employees always is simple when using this software.

Cons

Reports are hard to get every time you need to run one. It's irritating when you have to call for every report.

January 2019

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

2.0

Customer support

3.0

Functionality

3.0

January 2019

Okay software for running a pharmacy

PMS has helped create an effective workflow that saves time in our pharmacy operations.

Pros

PMS is a relatively okay software for running basic pharmacy operations. I like that it quickly processes prescriptions and retains important information such as drug quantities. This has been particularly useful in inventory tracking which has helped in dealing with stock outs. I also like that it integrates with imaging software to display prescriptions.

Cons

Its incompatibility with linux OS has been limiting. Again we get very many software updates that interfere with normal operations. Report systems have had issues where you needed to call customer service to get reports.