Robust, intuitive, and cheap for the small business!

I came across phpPOS while researching different POS systems when we were first opening. Suggested by a user on /r/smallbusiness, we were seeking a POS option that allowed us to utilize categorized products for our own stock, consignment based sales, and reporting features. Another caveat we held was that the POS was within our "limited" budget at the time -- phpPOS fit all of those needs, and more. We purchased, and two years later still use, the stand-alone version of phpPOS which fit our needs perfectly. We only use one register, but all staff have their own unique password protected logins and we can easily backup our inventory, sales history, etc. to an external drive. For larger businesses that require concurrent registers, etc -- you may want to consider the online version instead. Very happy with phpPOS and would definitely suggest it to other small business folks out there looking for a robust yet affordable POS option.

Pros

- detailed inventory options with categorization
- ability to separate consignment sales and suppliers
- product / service separation
- good reporting options
- can customize with knowledge of php
- extremely affordable
- stand-alone product -- service outages don't affect your sales!
- item-grid compatible with touch-screen (we have too many items, so don't utilize this feature -- but it's there!)

Cons

Very little cons. Never had any major issues, nor had to resort to customer support. The POS is intuitive enough to figure out on its own.

Gift cards can be a little confusing at first.

Great piece of POS software!

We have used this software since Day 1 of our company InfinityMeals. I'm a PHP techy but my associates who are not so IT inclined were also able to use it easily. We use it in our restaurant to punch in orders and track our inventory and generates sales reports for analysis of products purchased. We wish there are extra features like further customization to the receipt to reduce the length of receipt printed. Printing out a kitchen copy. Store a sale, associate it to a table number to be retrieved later for final payment. Another huge feature would be to calculate the sales for the date and equate it to the amount of raw ingredients that has been used for proper inventory. Wishful thinking. Another feature would be to customize an order like. Order combo 1 with a sandwich and a salad with a particular drink and it would automatically list it on the receipt and the deduct it from the inventory. Other features for centralized server. Having a central server that retrieves sales information from multiple branches and consolidates it into once server. Having an offline mode then reconcile the sales to the central server for general reporting. An API so we can develop our own interfaces and use premade functions in PHPPOS Once those features are incorporated then I would totally pay for the extra features and mark it a straight 5/5. Thank you so much for the software and looking forward to grow with it as much as possible.

Pros

Simplicity
Ease of use
Great User Interface
Straight forward functionality

Cons

Rapid updates. :)

Great Product. Great Support

PHP pos offers a robust user experience: slick interface, excellent sales and inventory tracking, and intuitive ease of use. Training employees to use the software took practically no time! Customers love the account features that allows history searches and store credit lines. My favorite feature: first rate customer service! Tech support responds quickly and thoroughly. And new feature requests often are met in the next release build. I highly recommend this mature platform that has made store management simple and efficient!

Pros

Customer support--trouble tickets resolved quickly and personally. Feature enrichment grows by orders of magnitude with each release.

Cons

Maybe offer a video tutorial or other resource(s) on using the software for admins. Your interface is highly intuitive, but someone new to POS transactions might not understand, in principle, the rich value of all your PHP pos software capabilities. Your support forums are a great starting place for troubleshooting. I'm thinking more in terms of feature tutorials.

Best value for the money... best value even if they charged more

This system is amazing. The value you get for the cost of this system is hands down the best out there. You can spend 5 to 10K dollars and get suckered into NEC products that don't perform half as well. PHP POS provides so much above and beyond in the realm of customer service that any of the other people would charge you out the ear for. We have been using PHP POS as a hosted solution for a year and what little support we have needed has been immediately delivered. I know I am costing myself money here but they need to raise the price of this product. They are selling too cheaply.

Pros

This product does everything a small brick and mortar store needs. It handles them well.

I run this system as my own hosted code so the team has created software changes just for me. You will never get that kind of customer service from another vendor.

Cons

There is very little about this system that is a negative. You are narrowly focused to a few Credit Card suppliers but that has expanded and I suspect will continue to do so. It does run in a browser so you do need to be sure to follow specific instructions and use firefox.. which is no big deal. I still use chrome and IE when I don't need the receipt printers.

Great Affordable and Easy POS

We've been using PHP POS for about 3-4 years now and love it. It was reasonably priced and it had all the functions and features we needed. Have never had any problems with it and even when we upgraded to Windows 10 they're tech support was quick with a fix and we were up and running again within a day. Hope to keep using PHP POS for many more years.

Pros

Price for what you get, good support. Reliabble software.

Cons

Would like more customization of fields (chance names and be able to delete extra fields we don't need when adding items...) We use it as for our consignment shop for artists, so it works but if we could customize it, it would make it even easier for volunteers to use too.

Fantastic software for my firing range!

We went through several demos before deciding on PHP Point of Sale. It's ease of use, and the ability for us to locally host it, and price made it the obvious choice. We've had over 16,000 transactions, 6,500 unique customers in the past year, and haven't had a single problem. Even the upgrade was seamless. The few times we've had questions, they offered exceptional customer service and has been quick to offer help whenever needed, but so far, we haven't had any issues. We are running the system on an Atom powered 1U rack server with Windows 7 Pro 4GB of ram and an SSD drive. We run daily backups as part of the daily close out of the register. We have 3 concurrent sessions running all day, and during peak business that runs up to 5 sessions. Using our own VPN, we have no issue using the system at remote trade shows with a laptop and 3G/4G hotspot. Using just a simple magnetic card reader, we have no issues taking credit cards in the field. The software is EMV compatible with the latest version but we have not implemented that feature yet.

Pros

Easy to install, very stable, and fast (running on dedicated Windows 7 Pro atom machine with SSD)

Cons

Would like to be able to add custom fields to customer database. I know it can be done with a PHP developer, but would be nice if that was an option natively.

Excellent Customer Service

We use the software for costing and inventory management since we are an online shop. While changing hardware, I couldn't figure out how to bring over the data. The customer service I received was unbelievably great going above and beyond. Using the software is fairly straight forward. There are a couple of annoying bugs but the next version promises to fix that. Comparing the value for the price, this is a good buy. I recommend this product.

Pros

Ease of use. Customer service.

Cons

Days to expiry: Having to manually count the number of days leading to the expiry date. I would like to be able to enter the expiry date stated on products and have the software calculate the number of days so that we can run a report listing products expiring in x days.

Kits: When creating a kit, the individual product cost appear, but afterwards when looking at a kit, the product costs are hidden making modifying a kit time consuming.

After 3 years this POS software still makes my life so much easier.

I started with PHPPOS about 3 years ago when I opened an art supply store. With thousands of sku's to track I needed an easy platform to use. I found PHPPOS online and gave it a try. It is incredibly easy to use both in function and design. I haven't needed help often but when I have the support has been lightspeed fast. I chose to download and use the software on a local server as I do not want to be at the whim of my internet connection. The cost of upgrading to a newer version is so small that it is worth it. The latest version has so much more that you can do with stats. which I am really getting a lot out of. There could always be more but I am super happy with how much value and ease this has brought to my business. Willow Friday Iron Oxide Art Supplies Nanaimo Canada www.ironoxideartsupplies.com

Pros

It is easy to use, reliable, aesthetic and intuitive.

Cons

There are a few things that could allow me to be more efficient when using it for example, if I could choose what line the screen landed on after adding a product. Or if I could choose which lines were mandatory or not to fill out when adding products.

Excellent features for the price!

Ability to access the program from any location and device! Customisation, ease of use - everyone can use it even our technologically challenged staff!

Pros

So easy to use, large amount of features including the ability to add photos, edit items in bulk, price scaling/ tiers, control duration of sale prices, emailing a copy of the invoice to customers, CLOUD based - this feature has been my life saver!
Ease of introducing a scanner, till and label printer to the program, excellent customer service who actually take your recommendations seriously and even implement bona fide requests that would serve everyone! Ability to customise. The price is what drew me initially and has kept me using it!

Cons

If somehow it could be integrated into any website to save me doubling up on managing inventory. Other than that at this stage your team has done a fantastic job! I've recommended this to all business owners I meet!

Good POS but needs to grow with new fuctionality

PHP Point of Sale is a good web based and mobile software that matches well for small and midsize businesses. While the interface is clean and intuitive, the integration features to any major eCommerce platform is non-existent. We use PHP Point of Sale for our brick-n-mortar store, but have to maintain separate inventory from our online ecommerce solution which requires extra time and manpower. I recommend you throughly test the PHP Point of Sale application and see if it meets our needs. I'd like to see more features and functionality deployed and tested at a faster rate. The updates are far and few between. I would recommend to small businesses. When you're at the point of 1000+ skus and you're business grows, you made need to re-evaluate your business needs.

Pros

Interface (Clean and Concise)
Great IPad App / Mobile
Useful Features

Cons

No integration with BigCommerce, Shopify, Magento, or Woocommerce at this time
Product Import (SKU's) need to be enhanced