POS Nation for Retail

RATING:

4.5

(123)

About POS Nation for Retail

POS Nation is built to support retailers, including specialty businesses such as convenience stores, liquor, wine and beer stores, tobacco and vape shops, lawn and garden centers, and hardware stores. The software comes with all the features you need included out of your box, and specific to your industry--not as add-ons. Built-in discounting and sales pricing, the ability to accept and create coupons, age verification, and hotkeys, among other features, help businesses complete faster checkouts and easier transactions. Case- and carton-break inventory tracking, automatically generated purchase orders with reorder thresholds, an unlimited number of SKUs, and more, ensure inventory management is as simplified and streamlined as possible so owners and employees can a...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

POS Nation for Retail Pricing

-Pay Monthly Plan: $59/month- POS software, touch PC, receipt printer, scanner, cash drawer, chip card reader Pay monthly for your POS software and hardware 24/7 unlimited support and training Lifetime warranty Requires Worldpay Processing Agreement Cancel at any time by simply returning your hardware -Upfront Payment: $999/one time- POS software, touch PC, receipt printer, scanner, cash drawer, chip card reader You own the POS software and hardware; no required ongoing fees or payments 90 days of free business hours support Two-year warranty Free chip card reader with Worldpay processing

Starting price: 

$149.00 per month

Free trial: 

Not Available

Free version: 

Not Available

POS Nation

POS Nation for Retail Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for POS Nation for Retail

1 - 5 of 123 Reviews

Justin

Furniture, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2020

Amazing Product!!

This system and the staff have been extremely beneficial to our business, here in Canada. They helped through the purchasing, setting up, and operation of the system without rushing me and only stopping after I was satisfied. Before POS Nation, we were using an old analog cash register that only had new items and used items as categories (the only new items we carry are mattresses), leaving no information as to what we sell in what quantities or values. Now, we can see how many of what we sell and when. This is very important to us and will be a very good aid for as to what donations we will be seeking more or less of.

PROS

The system's best feature is its customizability. Being a used furniture store that also deals with antiques, appliances, collectibles, tools, and pretty much everything except for clothing, we needed a system that we could adjust on the go since our inventory is always changing. We've been using this system for about 3 months now and even today, I'm still making adjustments multiple times a week. My volunteers caught on to its use very quickly, even considering the changes that I keep making to it.

CONS

The two things that I don't like is the inability to remove payment options buttons, such as EBT or Gift Card, as we don't use those methods and I would like to have a 3rd column of TS Lookup. The first on the left brings up the three on the right. I wish it could do sub-categories. For example, if we sell a mattress I'd like another row to pop up and ask if it's new or used and the third to then ask which size, material, etc.

Reason for choosing POS Nation for Retail

We decided to go with POS Nation over the several other companies out there because I found that most were for restaurants/bars instead of retail and the ones that did serve retail were adaptations from restaurant/bar systems and weren't very customizable OR had high monthly costs of $60+ (that's a lot for a charity). POS Nation has nearly full customization and no monthly fees if you don't want the monthly tech support.

Vendor Response

We appreciate your feedback, Justin. Thanks for being a POS Nation customer!

Replied February 2020

Kevin

Retail, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

2

Reviewed October 2020

POS Nation/Cash Register Express

POS Nation and Agents have been amazing to the best of their ability.

PROS

Ease of ability to upload previous POS data into it. Ease of daily use.

CONS

What i would consider to be simple items to fix often cannot be fixed. Time Clock is not supported for QuickBooks upload.

Reason for choosing POS Nation for Retail

Pricing and timeliness to get products to us.

Vendor Response

Kevin, Thank you for taking the time out of your day to write us a review! We are glad to hear that you have enjoyed your experience with our team, and that we have represented POS Nation well. We look forward to working with you again soon!

Replied October 2020

Mandeep

Retail, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed June 2021

Terrible team, horrific software and non-reliable hardware!

PROS

Great liars and getting customers onboard.

CONS

Terrible team, horrific software and non-reliable hardware! The system was sold on a lie. The features discussed during phone calls and via email did not match the actual system. They tried blaming the initial issues on the credit processing company but later learned that their software was not compatible when accepting EBT cash. Then the software upgrade (May 29, 2021) began showing the same error and froze both of my POS systems on numerous occasions. Instead of resolving the issue brought on by their upgrade, they asked me sign up for monthly service or pay $239 dollars. Their keyboard has a mind of it’s on. At times the CAP lock is activated or the number lock. Their scanners are worthless. I'm being charged $200+ dollars for a wireless scanner that is available on Amazon for $100 dollars. Scanner reviews on Amazon clearly show that no one invested any time conducting a thorough research. Lastly, it’s missing the automated decimal point and the change due does not disappear automatically when initiating a new transaction. Instead of helping resolve their software/hardware issues I received an email from Will that they are cancelling my software service. I emailed my concerns to [SENSITIVE CONTENT HIDDEN], but yet to receive any response. Do you want to start your day asking yourself if your POS system is going to work or not?

Diana

Retail, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2020

CAP is perfect for managing a retail shop with lots of product and customers

For us, the inventory control is the most valuable. We have a bead shop with hundreds of small items that would be impossible to manage without CAP. We know what's selling, who is buying and when to reorder or put on sale to move out. We know what our overall financial position is constantly.

PROS

Back office is incredible - so nice to have access to everything that we do from purchasing, receiving, tagging, selling, reordering, customer history, discounts, special sales - I could go on forever. I can't imagine what more could be needed.

CONS

We started using CAP when we first set up our business over 20 years ago and have enjoyed the upgrades over the years. Now with the incredible support we are getting today it is wonderful. The program is sophisticated and with so many options it is so much easier to utilize more features with the new support available. I wish we had access to that years ago. I spent a lot of time with trial and error trying to utilize different features but now I can just pick up the phone and within a very short period of time, I've got my questions answered or problems solved!

Vendor Response

Diana, POS Nation is lucky to have such great customers, like yourself. We cannot thank you enough for sharing your positive experience with our company! We are so happy to hear that you love the Back Office feature and the upgrades over the years. We are excited to continue working with you throughout the years to come!

Replied December 2020

Eva

Retail, 1 employee

Used daily for less than 6 months

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2021

Intuitive, comprehensive, easy to learn, with a great team behind the product to offer help!

5 stars from day one!

PROS

The whole system rocks. It’s easy to learn, the features are exactly what I need - I don’t think there is a single feature I would add. Checking customers out is easy, credit card processing is seamless, and the features, like the hot keys, discounts, and ability to examine the data and make decisions based on real time information is key to my profitability.

CONS

The only thing that I would alter is the search feature when looking up an item - the “search” button is above the entry field - when intuitively - most people go to their right where the return button normally is - it’s a small thing - but annoying when you’re in a hurry. When programming the hot “add” button - which intuitively you’d think would add a hot key - adds a “set” - you have to use the “change” button to add a hot key to a “set” - that is also a bit weird and not as easy to grasp when you’re starting out. It’s not a deal breaker in any way shape or form - as the hot keys themselves are an awesome feature - it’s just two little things that I find a bit annoying.

Reason for choosing POS Nation for Retail

Clover had many negative reviews and didn’t have the functionality of CAP Retail, Square - while sexy - didn’t offer the ability to really expand the inventory information in all the ways I needed - and while it may be fine for smaller shops with a limited inventory - it was actually more expensive and did less than I needed - I gave it a test run at a friend’s business - and yes, it’s modern and fetching - but ultimately- not as functional as the CAP. Quickbooks didn’t do what I needed it to do and because the system they have didn’t start out as a Point of Sale system - it did certain things I didn’t want it to do, and it was almost too integrated.

Vendor Response

Reviews like this really make our team proud. Thank you so much for your kind words, and for being a valued POS Nation customer!

Replied October 2021