---
title: "POS Nation for Retail Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of POS Nation for Retail. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if POS Nation for Retail is a good fit for you!"
source_url: "https://www.softwareadvice.com/retail/pos-nation-profile/reviews/"
page_type: "reviews"
language: "en"
---

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POS Nation for Retail Reviews

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[Overview](https://www.softwareadvice.com/retail/pos-nation-profile/)

Reviews

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# POS Nation for Retail User Reviews

## Reviews summary

- Overall rating: 4.6/5
- Total reviews: 134

### Secondary ratings

- Ease of use: 4.5/5
- Customer support: 4.7/5
- Value for money: 4.5/5
- Functionality: 4.5/5

### Rating distribution

- 5 stars: 91 reviews (68%)
- 4 stars: 33 reviews (25%)
- 3 stars: 5 reviews (4%)
- 2 stars: 3 reviews (2%)
- 1 star: 2 reviews (1%)

### Most mentioned pros

- sensitive content hidden] was friendly and knowledgeable and quickly got us setup on a new workstation.
- It has a very robust capacity to handle challenges unique to our industry from case breaks to discounts and loyalty programs, PO system, inventory mgmt and beyond.
- I called yesterday & [sensitive content hidden] helped me get back in business quickly & efficiently.

### Most mentioned cons

- Difficult to get an appointment with account rep (had to schedule a week in advance) and couldn't get tech support on the phone.
- Reporting is hard, sales reports and trying run inventory control.
- In general, a very bad system and I would advise any other small business owners to stay away.

## POS Nation for Retail customer reviews

Showing reviews 1-25 of 134 (page 1).

### Hopefully updates with make it work faster

- Overall rating: 4/5
- Reviewer: Jessica H.
- Verified reviewer: Yes
- Industry: Arts and Crafts
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: August 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Great tool but can slow you down during busy days. That is the one thing holding the system back for daily use

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 2/5
- Functionality: 4/5

#### Pros

Easy to add and manage inventory, great for reports and supply needs. Great way to manage multiple departments

#### Cons

Getting any phone support if there were any bugs or glitches was always a hassle which is not helpful when in a busy store

---

### Happy with the system

- Overall rating: 4/5
- Reviewer: Kathleen C.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: May 2024
- Review source details: This review was submitted organically. No incentive was offered

The transistion period was pretty rough becuae we had a ton of inventory, and we didn't understand the program, but we always had amazing customer support. My sstaff adn I are

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Amazing support from tech support. The credit card processing is excellent They matched my rate which was the best in the industry.

#### Cons

Tough to move over to it. We really liked Quick Books POS but it didn't integrate with E-Commerce. Looking forward to getting our e-commerce going agan.

#### Reasons for choosing POS Nation for Retail

It was a scam product that was so bad we never even got it installed. The custoemr service was so bad we didn't even get the inventory loaded. Never used the system. It cost a bunch of $$ and was not just useless but so frustrating I nearly lost my mind.

#### Reasons for switching to POS Nation for Retail

QB POS was not useful any longer. We couldn't use it with the e-commerce.

---

### Terrible team, horrific software and non-reliable hardware!

- Overall rating: 1/5
- Reviewer: Mandeep S.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: June 2021
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 1/5

#### Pros

Great liars and getting customers onboard.

#### Cons

Terrible team, horrific software and non-reliable hardware! The system was sold on a lie. The features discussed during phone calls and via email did not match the actual system. They tried blaming the initial issues on the credit processing company but later learned that their software was not compatible when accepting EBT cash. Then the software upgrade (May 29, 2021) began showing the same error and froze both of my POS systems on numerous occasions. Instead of resolving the issue brought on by their upgrade, they asked me sign up for monthly service or pay $239 dollars. Their keyboard has a mind of it’s on. At times the CAP lock is activated or the number lock. Their scanners are worthless. I'm being charged $200+ dollars for a wireless scanner that is available on Amazon for $100 dollars. Scanner reviews on Amazon clearly show that no one invested any time conducting a thorough research. Lastly, it’s missing the automated decimal point and the change due does not disappear automatically when initiating a new transaction. Instead of helping resolve their software/hardware issues I received an email from Will that they are cancelling my software service. I emailed my concerns to [SENSITIVE CONTENT HIDDEN], but yet to receive any response. Do you want to start your day asking yourself if your POS system is going to work or not?

---

### POS Nation Review

- Overall rating: 5/5
- Reviewer: Sean G.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: December 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I have enjoyed using POS Nation. With each fix or call to the tech team, I learn the system more and more. The POS Nation employees have been wonderful, and the hardware has held up well for the time we have had it.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I enjoyed the setup process. The instructor was great to work with, and very informative. The features within the system fit just about any scenario we run into. The ease of learning the system was also a relief.

#### Cons

I will occasionally run into issues finding the correct reports to run for specific information. Also, I have experienced "speed" issues with the system taking many seconds to finish transactions and open the drawer. However, both of these issues are resolved fairly quickly after calling customer support.

#### Reasons for choosing POS Nation for Retail

We have Toast in our Restaurant program. Their poor hardware performance and lack of customer service dissuaded us from pursuing any further business with them.

#### Reasons for switching to POS Nation for Retail

Inventory and reporting capabilities. Also, to get with a more modern system.

#### Vendor response

We're happy you're enjoying your system, Sean! Thanks for the review.

Replied January 2020

---

### sPORTING GOODS

- Overall rating: 4/5
- Reviewer: VIVIAN W.
- Verified reviewer: Yes
- Industry: Sporting Goods
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: December 2020
- Review source details: This review was submitted organically. No incentive was offered

Love it

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The point of sale is easy to use. Reports are great..

#### Cons

It kicks you out often but you can get rite back in. The inventory is complicated way to many steps

#### Reasons for switching to POS Nation for Retail

Needed more options to enter items and get reports

#### Vendor response

Vivian, Reviews like this really make our team proud. We are happy to hear that the reports are great for your business. Thank you so much for your kind words, and for being a valued POS Nation customer!

Replied December 2020

---

### Wonderful Step By Step Guidance

- Overall rating: 5/5
- Reviewer: Carol D.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: October 2020
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

[SENSITIVE CONTENT HIDDEN] , our delightful Customer Success Manager, has been by our side since day one helping us get our new POS system up and running. We have found the software rather intuitive and easy to use so far.

#### Cons

Right now I am having a difficult time getting data I need from the Reports. This may be due to my inexperience with the new system.

#### Reasons for switching to POS Nation for Retail

I made the switch from QuickBooks POS due to poor support. When you are running a retail business, and have an issue with your POS, you need help right away or you lose customers.

#### Vendor response

Carol, We are glad to hear that you enjoyed your experience with your Customer Success Manager, and that he represented POS Nation well. We look forward to working with you again soon! Please reach out to us if you would like additional training in regards to the reports at customercare@posnation.com

Replied October 2020

---

### POS Nation/Cash Register Express

- Overall rating: 4/5
- Reviewer: Kevin H.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: October 2020
- Review source details: This review was submitted organically. No incentive was offered

POS Nation and Agents have been amazing to the best of their ability.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 2/5

#### Pros

Ease of ability to upload previous POS data into it. Ease of daily use.

#### Cons

What i would consider to be simple items to fix often cannot be fixed. Time Clock is not supported for QuickBooks upload.

#### Reasons for choosing POS Nation for Retail

Pricing and timeliness to get products to us.

#### Vendor response

Kevin, Thank you for taking the time out of your day to write us a review! We are glad to hear that you have enjoyed your experience with our team, and that we have represented POS Nation well. We look forward to working with you again soon!

Replied October 2020

---

### Would recommend POS Nation

- Overall rating: 4/5
- Reviewer: Betsy B.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: February 2021
- Review source details: This review was submitted organically. No incentive was offered

I know that when I call I always have someone who can guide me and answer questions. That is very much appreciated. Our Customer Success Manager, [SENSITIVE CONTENT HIDDEN] has been wonderful through this experience. He has been kind and patient. We really appreciate the fact POS Nation is a US-based company and everyone we speak to is here in the US.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

All of our needs have been met with this pos system. We appreciate that the learning curve for the software was easy and the process of integrating with our existing business was efficient.

#### Cons

I would like to see a printer that prints tags for outside use, such as a tree tag. At the moment we are printing onto a smaller tag and sticking them to the tree tags.

#### Reasons for switching to POS Nation for Retail

The reasons are far too long to list in this space. :)

---

### Life made easier

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Restaurants
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: January 2019
- Review source details: This review was submitted organically. No incentive was offered

This system has benefited us so much at McDonals, because it helps keeps us organized and up to date with everything that we may need help with or inventory on. It also makes it a lot easy for our crew too.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The most that I like about this software is that I am able to manage everything on this system at McDonald's. I can check times, check products and look at all the orders that had came through that day. Also with this system you are able to do schedules and make sure that the inventory is put in. With this system you can do just about anything even knowing the total sales for that day and month. This system helps keep everything together.

#### Cons

The only thing that I did not like was the fact that sometimes when I was trying to do an order, it automatically started rebooting itself and doing an update. It did not happen too often.

---

### So helpful

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Restaurants
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: January 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Very good. I've used other softwares and they generally have not held up as well as POS.

#### Ratings breakdown

- Ease of use: 4/5
- Functionality: 4/5

#### Pros

We used this software daily when I was working in restaurants. It made it so easy to log in customers' items, print off receipts, and pay the bills.

#### Cons

We had issues with it crashing occasionally, but that might have been our own servers and not necessarily the software's fault.

#### Vendor response

We're happy to hear you're enjoying your system! Thanks for the review.

Replied January 2020

---

### POS Setup.

- Overall rating: 5/5
- Reviewer: Joseph L.
- Verified reviewer: Yes
- Industry: Hospitality
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: April 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Customer service is always great. [sensitive content hidden] was friendly and knowledgeable and quickly got us setup on a new workstation.

#### Cons

No complaints about POS Nation for Retail.

---

### Best POS for Retail/Tavern Liquor Business

- Overall rating: 5/5
- Reviewer: Joseph L D.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: December 2020
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Great product. Easy installation and start up. Only POS to provide solution for hybrid business. We are a restaurant/Tavern/retail wine shop that uses the robust tag/label system as well as inside dining/bar business. Service from CAP has been great. Very responsive and good follow up.

#### Cons

Only Con we experienced was the interface to Quickbooks at startup. Our distributor didn’t provide instruction prior to install. We had Quickbooks operational prior to CAP which required a rebuild of Quickbooks after the fact. CAP customer support went above and beyond to help us.

#### Reasons for choosing POS Nation for Retail

Ease of use and a great value for our small shop.

#### Vendor response

Joseph, Thank you for your feedback regarding our company and our customer support. We pride ourselves on delivering service our customers can brag about, and it is great to know that we succeeded with you! We greatly appreciate your business.

Replied December 2020

---

### Support and ease of use top notch

- Overall rating: 5/5
- Reviewer: Rob Z.
- Verified reviewer: Yes
- Industry: Consumer Goods
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: July 2022
- Review source details: This review was submitted organically. No incentive was offered

Smooth. Wonderful.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The tech support is top notch; knowledgeable, available, and friendly. Integrating to this system from our old POS was smooth. I can’t speak highly enough of my experience with POS Nation. I can also say with confidence that using POS Nation has given me better data to help my business thrive.

#### Cons

We have had our system up for over two months and every hiccup along the way has been smoothed out through experience or tech assistance. As with any new software, getting used to it takes a minute. The clock in/clock out feature is very easy for my employees to forget, so we do not use this feature.

#### Reasons for choosing POS Nation for Retail

Salesman was knowledgeable and friendly and the price was untouchable.

#### Reasons for switching to POS Nation for Retail

Our old system had technical issues that weren’t able to be resolved. After 12 months of trying, we waved the white flag and looked for an alternative. The tech support staff was often unhelpful, unfriendly, and had a high yearly fee. The system did not include features that are aligned to today’s standards.

---

### POS Nation tops the list

- Overall rating: 4/5
- Reviewer: Cynthia D.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: March 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

POS Nation offers great service. From the Rep in sales to the tech guys. They have always been polite, and quick with service. My only real complaint is that when I have an urgent call because a customer is waiting, I can never get through to someone right away. It can take some time for someone to get back with me. But when they do, it is usually handled.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I like POS Nation. The Cash Register Express software is pretty good but it needs more flexibility. Need easier flexibility to run comparison reports for year to year comparisons, comparing products, etc.

#### Cons

Cash Register Express needs more flexibility with all reports. Also we are a small business. Should have the ability to turn off requirements to enter passwords to do end of day and do backups.

---

### Manager

- Overall rating: 5/5
- Reviewer: Margaret Jane B.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: August 2021
- Review source details: This review was submitted organically. No incentive was offered

I love it..

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I like that it is very organized, and easy to make reports, if no one else is logging in from another location . I know yor employee was right letting me know all has access to my store. I have had numerous problems,but i think its because our company has several locations in which all have access to my location which has been very disturbing. I appreciate all that you guys have done for me and I am hoping my boss gets employee numbers to keep this from happening again.. Thank you so much for helping me today.. Best, Jane Brady

#### Cons

I like it all Basically.. I think its awesome..

#### Vendor response

Thank you for your kind words, and for taking the time to share your feedback of our company! We greatly appreciate you and your business.

Replied October 2021

---

### One of the best

- Overall rating: 5/5
- Reviewer: Brian T.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: December 2020
- Review source details: This review was submitted organically. No incentive was offered

Been using CAP for over 14 years

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Very easy to use and train on. Well thought out and designed.

#### Cons

Having the ability to save credit cards encrypted on file was a nice feature in the other POS system we had

#### Reasons for choosing POS Nation for Retail

Familiarity was main factor

#### Reasons for switching to POS Nation for Retail

Horrible program that could not run basic operations like a daily report. Too many clicks to run a simple sale. New program with far too many bugs for the very high price.

#### Vendor response

Brian, Thank you for your kind words, and for taking the time to share your feedback of our company! We greatly appreciate you and your business.

Replied December 2020

---

### Simple POS system

- Overall rating: 4/5
- Reviewer: Daniel M.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: November 2020
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

It does a lot for the money. It has been easy for our store clerks to learn and use. They provide good support for a great reasonable monthly price.

#### Cons

Don't really have anything for what i least like.

#### Reasons for switching to POS Nation for Retail

The other system support cost was to costly.

#### Vendor response

Daniel, Thank you for your feedback regarding our POS System and our technical support. We pride ourselves on delivering service our customers can brag about, and it is great to know that we succeeded with you! We are also happy to hear that it has been easy for your store clerks to learn and use! We greatly appreciate your business.

Replied November 2020

---

### Hospital Gift Shop Use

- Overall rating: 5/5
- Reviewer: Kendall P.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 10000+ employees
- Product usage: Used daily for more than 2 years
- Reviewed: December 2020
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Very easy to use. I most enjoy the ability to set up hot keys for the items that we sell the most.

#### Cons

Would like to see a functionality to be able to take credit card payments over the phone for credit card purchases.

#### Reasons for choosing POS Nation for Retail

Price and ease of use

#### Vendor response

Kendall, We are so happy to hear that you are enjoying your POS system so far. Thank you for taking time out of your day to share your feedback with us. Please reach out to our technical support team at 704-405-5089 to discuss option for taking credit card payments via phone. Please let us know if you need anything in the future!

Replied February 2021

---

### Broad range, excellent service.

- Overall rating: 5/5
- Reviewer: Otto G.
- Verified reviewer: Yes
- Industry: Food & Beverages
- Company size: 11-50 employees
- Product usage: Used daily for less than 6 months
- Reviewed: March 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

POS Nation has some of the best customer service I've come across. 24 Hour (I think anyway) technicians available, and they even assigned one person to be our contact guy for setting up the new system. He was an invaluable resource when we were just getting started. While not every technician is familiar with every POS System, they are knowledgeable enough to help solve most minor issues, or set up a call-back appointment for the next day with another agent. Could not be happier with POS Nation and their support.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I am using RPower POS System through POS Nation. This software is very in depth, almost overwhelmingly so. There is next to nothing you can't do through it and as far as POS Systems I've used throughout my career, is easily the most broad and intricate software I've ever seen. RPower comes highly recommended especially if you have a complex or large menu.

#### Cons

It's range of features and capability are so immense that at times it seems almost intimidating. I have been using it for nearly 4 months now and I'm figuring new things out every day. Sometimes confusing to do what one would imagine to be a simple task, until you figure out all of its various quirks and commands. If you have a small or very simple menu, I would suggest a smaller and simpler POS System.

---

### owner

- Overall rating: 5/5
- Reviewer: jennifer S.
- Verified reviewer: Yes
- Industry: Apparel & Fashion
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: April 2019
- Review source details: This review was submitted organically. No incentive was offered

Really enjoy all the technical support team really listen to my needs and problem solve for my business. Make great suggestions for my operating system. I like that all my needs are in one shop.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Step by step walks you through.easy to enter product. Easy to review stock of inventory. Manage Report from year to year. Clock in clock out. Accounting purposes, great best sellers. Times of day busy

#### Cons

The return process. Not able to print reports of items when you enter them.

#### Vendor response

Thanks for the review, Jennifer!

Replied September 2019

---

### In Brief

- Overall rating: 4/5
- Reviewer: Kyle L.
- Verified reviewer: Yes
- Industry: Tobacco
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: October 2021
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Too busy to go into detail. Works fine for what we need

#### Cons

So much for a quick review process... A little clunky for linking products

#### Vendor response

POS Nation is lucky to have such great customers, like yourself. We cannot thank you enough for sharing your positive experience with our company!

Replied October 2021

---

### Amazing support and equipment

- Overall rating: 5/5
- Reviewer: Lucky C.
- Verified reviewer: Yes
- Industry: Consumer Goods
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: March 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall satisfied with my purchase and service. Wish they would provide free upgrades when requested.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

They have multiple of options available including equipment to software to match your business needs. Very compatible with current equipment so it wasn’t hard to switch over.

#### Cons

At times the system will get slow, will call support however they require a level 2 support to assist. They are available during the weekday however not weekend. In addition, you will have to call to get your system updated and only if there is problems.

---

### POS Nation Technical Support Is The BEST!

- Overall rating: 4/5
- Reviewer: Linda P.
- Verified reviewer: Yes
- Industry: Restaurants
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: March 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

POS Nation Technical Support is AMAZING! When the system gets hung up or any problem, they answer and have the system going or problem solved quickly.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The software suggested by POS Nation is easy enough for anyone to use and yet is able to keep up with our growing business.

#### Cons

The software requires you to create modifiers for so many little changes.

---

### GREAT PRODUCT AND SERVICE

- Overall rating: 5/5
- Reviewer: SHANON M.
- Verified reviewer: Yes
- Industry: Food Production
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: March 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

WE HAVE HAD A GREAT EXPERIENCE WITH THIS COMPANY SINCE WE BOUGHT THE SOFTWARE. IF I EVER HAVE ANY ISSUES, POS ARE ALWAYS THERE TO HELP ME.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I LIKE THE EASE OF HOW THE SYSTEM WORKS. IM VERY IMPRESSED WITH HOW WE CAN KEEP UP WITH INVENTORY MUCH BETTER THAN BEFORE.

#### Cons

HONESTLY I HAVE NO DISLIKES WITH THE SOFTWARE

---

### review

- Overall rating: 5/5
- Reviewer: Scott L.
- Verified reviewer: Yes
- Industry: Food & Beverages
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: November 2020
- Review source details: This review was submitted organically. No incentive was offered

fantastic

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

ease of use...comprehensive...detailed...

#### Cons

everything is perfect no negative issues very happy

#### Vendor response

Scott, Thank you for your kind words, and for taking the time to share your feedback of our company! We greatly appreciate you and your business.

Replied November 2020

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