POS Nation for Retail vs TouchBistro

RATING:

4.5

(125)

POS Nation for Retail has 125 reviews and a rating of 4.55 / 5 stars vs TouchBistro which has 395 reviews and a rating of 3.9 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (125)
3.9 (395)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
3.5 / 5
Customer Support
4.5 / 5
3.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
March 28, 2024
March 1, 2024
Pros/Cons
  • Pros

  • Very professional and friendly. Ve never felt like I couldn’t accomplish the tasks after support I’ve been given.
  • Our Customer Success Manager helped us with onboarding and training, and we were up and running in a matter of days. The software helps us track inventory and issue purchase orders to our vendors.
  • Cons

  • We have several accounts for individuals that generate a repeating sale each time I do monthly statements. I will name them ghost acct and discard them each month.
  • Inventory sales history by item is not precise enough, needs to break down actual sales from transfers and damages. Including transfers really can skew the actual sales history.
Read all user reviews
  • Pros

  • The reports were in depth. The floor plans were also easy to set up.
  • When its working its easy to use. Its pretty self explanatory.
  • Cons

  • Lied about what equipment was actually needed. Said oops after a small family business over extended itself for their system.
  • Customer Service very bad. Lack of knowledge and never call back to follow up.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
N/A
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

FrontRunners

2023

Advisor Recommendations

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11 Recommendations
17 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos