POSIM EVO Software

4.31 / 5 (26)

Our advisors have recommended this product 1 time in the last 30 days

About POSIM EVO


POSIM EVO is a point of sale (POS) and inventory management system. The system allows users to choose various add-on integrations and extensions to modify it to the needs of their business. It is a customizable solution and integrates with Magento e-Commerce to manage merchandise levels between online and brick-and-mortar locations. Retailers are able to make sales and maintain their shelves in real time using the iPOSIM mobile app for iOS.

Retailers have the ability to conduct in-store activities, including gift card use, reward programs and customer information management. POSIM EVO includes email marketing integrations that utilize customer data and purchase history. The system also has the capability to manage multiple stores with MultiSite - an add-on that extends the power of cloud storage and reporting across multiple locations - providing owners and managers the ability to oversee store activity, data and sales virtually.



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Supported Operating System(s):

Windows 7, Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

26 Reviews of POSIM EVO

Average User Ratings

Overall

4.31 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(11)

4 stars

(12)

3 stars

(3)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 26 reviews

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April 2019

Hartland from Clubb Store Company

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

April 2019

Review of POSIM for mid sized independent retail store.

It is very powerful software that helps us manage our large database of items (38,000 plus at any one time and as many as 80,000 over the course of a year). The software challenges us to be a better managed store. The tech support is the best we have experienced of any software and service we use. With small problems they can help us immediately and the Team Viewer app built in to the software has been quick and flawless. Larger problems have taken a day or two but have not created a problem with operations. In 2-1/2 years we have only experienced one problem that stopped operations and it was resolved within about 2 hours. To be fair, some mistakes in our internal training had created a improper method of entry at the registers. The tech support team worked together to quickly work with us to prevent a future problem.

Pros

POSIM is easy to install with off the shelf hardware and has modest requirements for processing power and storage. The options for timed promotions and offers are very flexible. Generally, the software is the best option we found because of it's price and available record keeping. We like the Macintosh platform and operating system it uses because ease of use and quick training are important in a retail environment.

Cons

Can be slow to respond at registers if the network is not fully optimized. Keeping data up to date is imperative and importing data, while not a fault of the software, is something we are constantly struggling with to improve. A users group for tips and tricks would be helpful as well as collaboration on data and workflows.

Response from Retail Success of

Replied April 2019

We are glad you are finding POSIM software a great solution for your business. If you continue to have network issues, I recommend reaching out to our support team as they might be able to assist you in making data migration more friendly. Thanks for your feedback and your business!

April 2019

Connie from Cooperstown Bat Company

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

5.0

Functionality

3.0

April 2019

POSIM Review

The thing that negatively impacts us the most is the preferred vendor credit card processing. We feel we are held hostage and are not receiving the most competitive processing fees. There are additional fees for using a non preferred vendor which makes it cost prohibitive. I feel this is ethically wrong.

Pros

POSIM has the most important functionality that we need which is allowing for a database for multiple sales tax percentages based on location.

Cons

This software is easy for long term users. Our summer staff has a harder time with it.

Response from Retail Success of

Replied April 2019

While we are glad you are finding our software solution useful, we do want to address your concerns around credit card processing. We do have a preferred vendor that is owned by our parent company. When you use our processing solution, we waive the gateway fees and provide end-to-end support using an experienced client solutions team. We will reach out to you to review your account and discuss some ways to lower your network fees. Thank you for your comments; we want all our clients to feel comfortable with their purchases and fully understand the rates and fees that may be associated.

April 2019

Lynn from Bare Necessities, LTD

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

April 2019

First POSIM PC User

POSIM keeps getting easier to use with each update. The POSIM staff is fantastic. They are on the ball & get back to us with answers.

Pros

Our store was the first PC POSIM user. The software is pretty much user friendly. When we first started using this system 20+ years ago I felt like this was much harder & more complicated to use. With each update POSIM is very easy to use & offers many more features. They are always coming up with better & easier ways to help us. The POSIM staff also helps explain how to do things if you have a problem & a yearly contract. The yearly contract has been a lift saver for us, especially on weekends when no one is in the office. There is always someone on call that gets back to us within 30 minutes.

Cons

When we first started with POSIM, getting our complete inventory in was a nightmare. Our salesperson didn't realize how much inventory & how many skews we had. Now there is a much easier way.

April 2019

Katie from Six Sisters Boutique

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2019

Tons of Features

I've used POSIM for over 8 years now. It's easy to train on, easy to teach on.

Pros

POSIM makes it easy to track and keep up with inventory, easy reports to run, and literally keeps almost all of my information easily accessible on one place.

Cons

POSIM isn't cheap to buy, and then to have any additional features, it's extremely costly. When only using a fraction of what it can do, it makes it that much harder as a small business to pay for things you need it to do, but that don't come with the package. The add-ons are a bit much considering what we already pay for POSIM, like integrated emails for example.

Response from Retail Success of

Replied April 2019

It's great to hear that POSIM keeps the reports and data you need right at your fingertips. Regarding pricing, we fall pretty much in the middle of the road when it comes to POS systems. While there are additional costs for some features that require integration, we will continue to strive for good value for all of our clients, no matter what features they need or what size company they are. Thank you for the review and for your business!

April 2019

Ann from Threads of Tradition

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

3.0

April 2019

Functional and Easy to Customize!

Pros

I appreciate the functionality and that it has so many options that you can customize for your individual needs. Our customers truly appreciate the rewards program that this software offers for us to keep track of each customers spending.

Cons

Although it may take a while for a tech to contact you back when you call, they are very knowledgeable and always helpful when you have any problems or issues arise.

Response from Retail Success of

Replied April 2019

Thanks for the feedback. We love that you are using our reports to track customer spending and tying that back into your loyalty programs. Well done! As far as call-back times, we strive to return calls as quickly as possible and we do prioritize emergency issues that are impacting business flow. In addition, it is good to know you are getting knowledgable and helpful support. We will do a bit of analysis on our call-back times and see what we can do to keep response times to a minimum. Thank you for your business!

April 2019

Georgia from Deer Valley Resort

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2019

Great software for POS needs

All of the staff at posim we deal with are very professional and courteous. They are very sensitive to issues that affect store operations when we are open.

Pros

The software is very intuitive and easily trained to our staff working at retail storefronts as well as behind the scenes with receiving merchandise. There is a great interface for ecommerce that has worked well for our small online storefront.

Cons

The reporting for multisite is not as robust as we would like. There are occasional issues with store to store transfers. The tech support is very responsive to these issues.

Response from Retail Success of

Replied April 2019

Thank you for taking the time to complete this review - we truly appreciate it! We would like to get a bit more detail about your store transfers. This should be a seamless transaction. We will make sure to have someone from support reach out to you. Thanks for the feedback!

April 2019

Susan from Starstruck Cat Yarn Studio

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

April 2019

POSIM EVO review

I like having a POS system in lieu of figuring things out manually; however, what I do not like is having to wait to be called back when I have a question or problem. I also don't like having all of the POSIM seminars starting at 11am EST. This means I have to hire an employee to cover my shift during your training if I want to listen to it real time. I was also told when I purchased the system that you would work with me and schedule training etc during non working hours but that never happened.

Pros

The ease of printing labels in the system and tracking customers. My favorite report is the tax report. So much easier to do than manual calculations!

Cons

A lot of the features are not intuitive and require several steps. Reports are not easy to do such as a birthday list of clients.

April 2019

Diana from Whisk Carolina

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

4.0

Functionality

3.0

April 2019

Best of the POS I have used

Pros

This sofeware is the best of the POS software I have used in the past. It works well for the type of product we sell and in the single location we have. It allows me to track inventory pretty well and generate reports in different configurations. It is pretty simple to teach to sales people.

Cons

We have our POS set up on Ethernet and on WiFi. If our internet goes down, so does POSIM. Frequently when this happens IP addresses change and it is an ordeal getting everything right again, including connecting to the chip readers. Tech support is good about helping restore things, even after hours but I pay extra for this and wish I did not have to use it so much.

April 2019

Mary from New Horizons Trading Company

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

April 2019

Probably the best POS I've used

Overall, I would say this is a really good software and it does 95% of what I want, which is way better than any previous point-of-sale systems I've used.

Pros

It is very intuitive. Copying items is easy and saves quite a bit of time when entering a number of new things. Importing is probably a tool I could use more, but the times I have used it worked as expected.

Cons

The pre-built reports have gotten better in the time I have been using this POS, but sometimes it is difficult to find exactly the information I am looking for. The define-a-report and dynamic management reports can usually provide everything, once you get used to building them...there was a learning curve for me on that.

April 2019

Paul from Viking Treasures Scandinavian Gifts

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support