Posist

RATING:

4.66

(117)

About Posist

Launched in 2012, POSist is a cloud-based restaurant technology and POS (point of sale) platform. It offers scalable, reliable, and easy to use point-of-sale technology, enabling restaurants to automate operations, integrate with aggregators and enhance revenue. POSist is trusted by over 10,000 restaurants in 35 countries. POSist offers comprehensive integrations with over 150+ platforms to enable the effortless management of restaurants of all sizes. The suite of integrations includes accounting software, online ordering platforms, digital wallets, cloud telephony software, table reservation platforms, loyalty programs and delivery integration with top online food aggregators globally. Pricing is available on request and support is extended via phone, email, and oth...
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Posist Reviews

Overall Rating

4.66

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Posist

1 - 5 of 137 Reviews

Abhishek

Verified reviewer

Restaurants, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed January 2021

POSist is helping us on a daily basis

Overall experience is great/

PROS

Billing Process User Interface Ease Of Access Reports clarity

CONS

Non availability of toll free International Hotline

Reason for choosing Posist

Better Reporting and UI

Sanjay

Food & Beverages, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2023

Excellent Software for Billing

Really happy with the support we have got from their team.

PROS

Posist is really amazing with so many features available in just one software. It becomes easy for the new staff as well to get used to the software very quickly due to the ease of use of it.

CONS

We have faced some challenges with respect to reaching out to the support team, however, we do not have any major issues with the software.

Kush

Food & Beverages, 501-1,000 employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

4

VALUE FOR MONEY

1

CUSTOMER SUPPORT

2

FUNCTIONALITY

2

Reviewed April 2022

Not Recommended for Bigger Operations

Software is OK for small restaurants which have only 1 terminal and limited business. For complex operations, the software does not work, reports mismatch, data reliability is not there. Not recommended!

PROS

Easy to deploy, Cockpit App, Master Management

CONS

Data Reliability, Inconsistency of reports.

sonal

Hospitality, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed January 2023

Sbarro Posist

Overall it has been very productive .

PROS

Posist has many varied fuctionality. its ease of use helps you to complete the work faster with greater accuracy.

CONS

the help desk feature , i think a dedicated team woulb be really help

Reason for choosing Posist

For its varied features . the software is very fast

Reasons for switching to Posist

the previous software did not have enterprise module

Kailash

Food & Beverages, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2023

Nimma Local review

[sensitive content hidden] has been amazing. All 5 stars are for her. She has been on her toes and gone out of her way to be customer - centric

PROS

Very less bugs and outage issues. And customer support so far has not failed.Kudos to Shruti for being always there to solve our issues. P.S. - Please retain [sensitive content hidden] in your company for as long as your company exists. :D

CONS

The fact that customer support do not respond to calls

Reason for choosing Posist

Price and simple UI

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