PremierWireless vs TouchBistro

RATING:

4.5

(25)

PremierWireless has 25 reviews and a rating of 4.46 / 5 stars vs TouchBistro which has 395 reviews and a rating of 3.9 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (25)
3.9 (395)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
3.5 / 5
Customer Support
4.5 / 5
3.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
December 27, 2018
March 1, 2024
Pros/Cons
  • Pros

  • Another benefit for us is the role configuration, which has given us a lot of freedom and control as to who we want to be able to do which duties.
  • I used to work for this company and they had great benefits, pay, training was excellent and team leaders were always there to have my back if I was dealing with disgruntled customers.
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  • Pros

  • The reports were in depth. The floor plans were also easy to set up.
  • When its working its easy to use. Its pretty self explanatory.
  • Cons

  • Lied about what equipment was actually needed. Said oops after a small family business over extended itself for their system.
  • Customer Service very bad. Lack of knowledge and never call back to follow up.
Read all user reviews
Pricing Range
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$
$
$
$
$
Product Demo
N/A
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2023

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

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17 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos