QuickBooks POS is a retail point of sale system suitable for various small businesses such as clothing and shoe stores, small franchises, sporting goods stores and gift shops. It offers inventory and customer management tools, merchandise planning and a tablet-compatible POS. Cloud-based and on-premise deployments are available.

QuickBooks POS provides standard point of sale features such as payment and return processing along with inventory management. This allows users to keep track of inventory, monitor items that are close to selling out and place orders for items that need to be restocked. The system also saves customer data to help users track purchase history and buying behavior.

 Users can configure price tags and receipts, set promotional prices, track layaways, manage rewards programs and ship packages using the Shipping Manager module. The POS system syncs automatically with QuickBooks accounting software.

License-based pricing is offered. Support is available through an online knowledge base.



120 Reviews of QuickBooks POS

Overall rating

3.93 / 5 stars

Filters:

Showing 1 - 20 of 120 reviews

January 2019

Isiah Jorell from Shell

Company Size: 1,001-5,000 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

Amazing tools I did not experience any issue with this tools!

Pros

I really like their more rewards, discounts, returns and exchange policy. This software is Proper forecasting the products. Improve customer loyalty and automatically update all inventory.

Cons

I have no negative experience in Quickbooks POS. My friend is right to introduce this to me. Still support this Quickbook Pos.

January 2019

Jenni from Furniture Factory Outlet

Company Size: 2-10 employees

Review Source


Ease-of-use

4 of 5

Functionality

4 of 5

January 2019

Good Product, and fairly easy to use

Pros

It is a well organized system, and it is pretty easy to navigate. There are different options for sorting.

Cons

I do not use this product very much, but sometimes it is a bit confusing due to all the different tabs.

January 2019

Cheryl from Construction

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

In House Payroll Software

Is Excellent

Pros

I absolutely loved everything about this software. All you have to do is plug in numbers and it will do the rest for you. Has multiple reports that can be pulled to keep you in the know all the time about your business assets

Cons

How to do W-2's, at first was a challenge , however after the help with Quick books, it became very easy after initially doing it for the first time.

December 2018

Ken from Strum Hollow Music

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

2 of 5

Customer support

2 of 5

Functionality

3 of 5

December 2018

Has Some Nice Features, But Too Many Glitches

Support is awful.

Pros

The reports are spot on and a great time saver.

Cons

I was not given a heads up that you have use Intuit's credit card services. Intuit is much higher than many other credit card providers.
Also for the first 6 months I owned this program on occasion the software would malfunction and charge the last customer for the new customer's order.

December 2018

Paul from Megaworld Makati

Company Size: 1,001-5,000 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

This software is friendly user!

Pros

This one is for great beginner specially if not much knowledge about accounting! Great for a logical business. I love it.

Cons

I don't have any issue with this application. I use it many years ago. Great for my online payments section and the convenient is awesome. Thanks for the developer.

December 2018

Jenica from Jenica's Blissful Beauty & Supply

Company Size: 1 employee

Review Source


Ease-of-use

4 of 5

Functionality

5 of 5

December 2018

Great program thus far

Pros

I am new to QuickBooks, and haven’t figured everything out yet but I love it so far. It integrates with my website and has more features then I will ever need.

Cons

Setting it up properly can be a bit tedious and frustrating at times however that may be part of what makes it a great product.

December 2018

Rachida from Allcare Pharmacy

Company Size: 2-10 employees

Review Source


Ease-of-use

5 of 5

Value for money

4 of 5

Functionality

5 of 5

December 2018

Quickbooks is easy user friendly.

Pros

I like most that its easy to use. I can ring out a small sale in less than 5 minutes and my customers are happy

Cons

The cons about quick books point of sale is that in my country the credit card machine cannot be linked to quickbooks.

December 2018

Amy from AG Services

Company Size: 11-50 employees

Review Source


Ease-of-use

3 of 5

Functionality

3 of 5

December 2018

I was able to self teach myself a lot of this

More reporting features

Pros

I like that it is a QB product and that it is a company that I am comfortable teaching myself most of the processes using the guess and check method

Cons

I do not the fact that it is directly linked to the accounting software for the fact that if there is a mistake made at the POS it is posted immediately.

December 2018

Chris from Retail

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

1 of 5

Value for money

1 of 5

Customer support

1 of 5

Functionality

1 of 5

December 2018

POS is a POS

Painful

Pros

Absolutely nothing. It is overpriced and under featured. It does not work as advertised.

Cons

It does not function as advertised. Intuit doesn't listen to customer complaints, calls, emails, feedback via the app. It is like talking to the wall. They do not release patches or fixes, ever. Multi-store is absolutely terrible. Like who is going to upload and download files nightly between stores? What century is this? Come on Intuit, fix this POS.

November 2018

Erwin from Church

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

3 of 5

November 2018

A lot of feature more than most retails need.

Pros

All in one, purchase orders to receiving orders to sale. It goes from purchase of inventory to inventory sold.

Cons

A lot of features to navigate through if you want to take the time to learn it can be a powerful tool, but like the title says probably has more features than most retails would need.

October 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

2 of 5

Value for money

2 of 5

Customer support

3 of 5

Functionality

3 of 5

October 2018

Difficult to operate without assistance

Pros

Ease of entering orders and invoicing customers.

Cons

Beyond order entry, there was difficulty everywhere else. Having no proper training with the system, attempting to sort through the system yourself was difficult. Inventory was impossible to upload correctly, making sales tracking a mission. Running reports was a half day task.

Response from Intuit of Intuit, Inc. - Retail

Replied October 2018

Please know we have a wealth of training tools to ensure you can master and operate QuickBooks with ease. To start, we offer walk-through guides to help you sort through the system, run reports, and upload inventory in our Community (https://intuit.me/2rJQ95o). I encourage you to check out this self-help space, as well as our weekly webinar service (https://intuit.me/2rDBlWL). The second occurs in live time and is hosted by experts, so the assistance you need is only ever a click away. It's the perfect outlet when you need to learn more about the basics, and we created both sites with you in mind. Jess, The QuickBooks Team

October 2018

carolyn from CCs Wireless Connections

Company Size: 2-10 employees

Review Source


Ease-of-use

3 of 5

Value for money

1 of 5

Customer support

1 of 5

Functionality

2 of 5

October 2018

Trial User

Pros

Fast Input of information, Invoice information input was good, price for beginners was right. And it was free.

Cons

Would not let me input my information for using a business checking tied to prepaid card. Must have a checking account only

October 2018

John from Jollibee

Company Size: 11-50 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

Ease of use

Pros

The product is easy to use very very user friendly and it really convinient good over all point of sale

Cons

Its not free there are some options that needs to be added but there is not alot of it i love this app

October 2018

Serwa from Xclusive2Wear

Company Size: 2-10 employees

Review Source


Ease-of-use

5 of 5

Functionality

5 of 5

October 2018

Easy to use!

Pros

This system is not complicated at all. Set up is a breeze. Very thorough directions. If you're not too tech savy, this isn't a headache at all.

Cons

So far so good! There's not much I can find wrong as yet. I use this for one of my businesses and it's a breeze.

September 2018

zubair khan from comsats university

Company Size: 1,001-5,000 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2018

great application and most reliable in working and easy to used in every environment.

I like so much that

Pros

Little slow in my system but the whole output of that software is helpful and overall efficiency is the best

Cons

most efficient, Reliable, easy to use and easy to learn for every one.

September 2018

Hannah from Flaming's

Company Size: 2-10 employees

Review Source


Ease-of-use

4 of 5

Customer support

2 of 5

Functionality

3 of 5

September 2018

Don't waste your money

Pros

Quickbooks, on the financial side of things, is wonderful. The pos system can be integrated easily with your current QuickBooks.

Cons

It's very expensive for what you're getting. The system is very basic and is not mobile friendly. Very poor customer service.

September 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

3 of 5

Functionality

5 of 5

September 2018

QB Point of Sale Review

DIdn't require to be online as some other versions of a POS system do require. This is a nice feature as it is a pay one time not monthly.

Pros

Easy to adapt has two different screen settings that make it easy depending on your type of retail business that allows it easy to understand. If you are not a computer expert you can still feel smart using the POS software.

Cons

Price and if you do need to call for help, since it is a QB product support time is usually longer than you want. The support call time can be a problem if you have an issue with the POS system during normal operational hours.

August 2018

James from Xcobean

Company Size: 2-10 employees

Review Source


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

August 2018

Quickbooks POS is an easy to use solutions for selling goods in a store.

Pros

Easily integratable with Quickbooks accounting hence making accounting seamless.
It works well in selling of goods and services.
Supports tracking of inventory hence easy to know how your business is doing.

Cons

Not readily intergratabe with mobile payment solutions in Kenya
For small shops the price is a bit high.

August 2018

abdullah from Home Decor And Beyond

Company Size: 2-10 employees

Review Source


Ease-of-use

4 of 5

Value for money

5 of 5

Functionality

4 of 5

August 2018

A POS with your accountant in mind

Did indeed help us in accounting fees, layout was already preformatted and combined with accounting software and you’re good to go

Pros

It automatically organizes everything for you even if you’re the most unorganized person. Almost like having an accountant as your assistant.

Cons

Marketing features are very basic like saving customer info, mass email, and text messaging as well.

August 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

4 of 5

August 2018

Functional not pretty, gets the job done

Overall gets the job done.

Pros

Has customization - we have a quick pick category for most commonly bought items.
Has useful features like reports, storing customer info, purchase orders.

Cons

It isn't very user friendly - have to x out of windows to get back to selling. User interface is ugly and in general a bit clunky. Could be user error... but nothing seems to scan once entered.

Response from Intuit of Intuit, Inc. - Retail

Replied August 2018

Thanks for taking the time out to leave us your honest review. While I'm glad the customization options have lent a lot to the functionality you enjoy, I want to make sure you can easily navigate the software. The Resource Center is a awesome outlet in that aspect, and there's one made for POS at https://quickbooks.intuit.com/point-of-sale/customer-resource-center/. You'll find a ton of tutorial and guided videos there, as well as advice on the small business and retail fundamentals. The info above will help streamline your workflow, but I want to make your voice is heard when it comes to your suggestions about the interface. We love hearing how we can improve, as the engineers default to customer ideas when drumming up new features. Could you send me your feedback in an email (QBCares@Intuit.com)? I can forward your comments to the Development Team. This way, I can also take a look at the issue you've had with scanning and provide a fix one-on-one. Jess, The QuickBooks Team