QuickBooks POS is a retail point of sale system suitable for various small businesses such as clothing and shoe stores, small franchises, sporting goods stores and gift shops. It offers inventory and customer management tools, merchandise planning and a tablet-compatible POS. Cloud-based and on-premise deployments are available.

QuickBooks POS provides standard point of sale features such as payment and return processing along with inventory management. This allows users to keep track of inventory, monitor items that are close to selling out and place orders for items that need to be restocked. The system also saves customer data to help users track purchase history and buying behavior.

 Users can configure price tags and receipts, set promotional prices, track layaways, manage rewards programs and ship packages using the Shipping Manager module. The POS system syncs automatically with QuickBooks accounting software.

License-based pricing is offered. Support is available through an online knowledge base.

Purchase Order
Purchase Order

Purchase Order

Receipt

Receipt

Customer information

Customer information

Inventory

Inventory

Report

Report

Supported Operating System(s):

Windows XP, Web browser (OS agnostic), Windows 8, Windows 10



109 Reviews of QuickBooks POS

Overall rating

4.0 / 5 stars

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Verified Reviewer

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Difficult to operate without assistance

Pros

Ease of entering orders and invoicing customers.

Cons

Beyond order entry, there was difficulty everywhere else. Having no proper training with the system, attempting to sort through the system yourself was difficult. Inventory was impossible to upload correctly, making sales tracking a mission. Running reports was a half day task.

Review Source: Capterra

Response: Intuit, Intuit, Inc. - Retail

October 2018

Please know we have a wealth of training tools to ensure you can master and operate QuickBooks with ease. To start, we offer walk-through guides to help you sort through the system, run reports, and upload inventory in our Community (https://intuit.me/2rJQ95o). I encourage you to check out this self-help space, as well as our weekly webinar service (https://intuit.me/2rDBlWL). The second occurs in live time and is hosted by experts, so the assistance you need is only ever a click away. It's the perfect outlet when you need to learn more about the basics, and we created both sites with you in mind. Jess, The QuickBooks Team

carolyn from CCs Wireless Connections

Type of Store:  Wireless / cellular

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Trial User

Pros

Fast Input of information, Invoice information input was good, price for beginners was right. And it was free.

Cons

Would not let me input my information for using a business checking tied to prepaid card. Must have a checking account only

Review Source

John from Jollibee

Type of Store:  Grocery / supermarket

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Ease of use

Pros

The product is easy to use very very user friendly and it really convinient good over all point of sale

Cons

Its not free there are some options that needs to be added but there is not alot of it i love this app

Review Source

Serwa from Xclusive2Wear

Type of Store:  Apparel & fashion

Number of employees:  2-10 employees

Ease-of-use

Functionality

October 2018

Easy to use!

Pros

This system is not complicated at all. Set up is a breeze. Very thorough directions. If you're not too tech savy, this isn't a headache at all.

Cons

So far so good! There's not much I can find wrong as yet. I use this for one of my businesses and it's a breeze.

Review Source

zubair khan from comsats university

Type of Store:  Electronics & appliances

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

great application and most reliable in working and easy to used in every environment.

I like so much that

Pros

Little slow in my system but the whole output of that software is helpful and overall efficiency is the best

Cons

most efficient, Reliable, easy to use and easy to learn for every one.

Review Source

Hannah from Flaming's

Type of Store:  Other specialty retailer

Number of employees:  2-10 employees

Ease-of-use

Customer support

Functionality

September 2018

Don't waste your money

Pros

Quickbooks, on the financial side of things, is wonderful. The pos system can be integrated easily with your current QuickBooks.

Cons

It's very expensive for what you're getting. The system is very basic and is not mobile friendly. Very poor customer service.

Review Source
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Verified Reviewer

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

QB Point of Sale Review

DIdn't require to be online as some other versions of a POS system do require. This is a nice feature as it is a pay one time not monthly.

Pros

Easy to adapt has two different screen settings that make it easy depending on your type of retail business that allows it easy to understand. If you are not a computer expert you can still feel smart using the POS software.

Cons

Price and if you do need to call for help, since it is a QB product support time is usually longer than you want. The support call time can be a problem if you have an issue with the POS system during normal operational hours.

Review Source: Capterra

James from Xcobean

Type of Store:  e-Commerce

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Quickbooks POS is an easy to use solutions for selling goods in a store.

Pros

Easily integratable with Quickbooks accounting hence making accounting seamless.
It works well in selling of goods and services.
Supports tracking of inventory hence easy to know how your business is doing.

Cons

Not readily intergratabe with mobile payment solutions in Kenya
For small shops the price is a bit high.

Review Source

abdullah from Home Decor And Beyond

Type of Store:  Manufacturing & wholesale

Number of employees:  2-10 employees

Ease-of-use

Value for money

Functionality

August 2018

A POS with your accountant in mind

Did indeed help us in accounting fees, layout was already preformatted and combined with accounting software and you’re good to go

Pros

It automatically organizes everything for you even if you’re the most unorganized person. Almost like having an accountant as your assistant.

Cons

Marketing features are very basic like saving customer info, mass email, and text messaging as well.

Review Source
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Verified Reviewer

Number of employees:  11-50 employees

Ease-of-use

Functionality

August 2018

Functional not pretty, gets the job done

Overall gets the job done.

Pros

Has customization - we have a quick pick category for most commonly bought items.
Has useful features like reports, storing customer info, purchase orders.

Cons

It isn't very user friendly - have to x out of windows to get back to selling. User interface is ugly and in general a bit clunky. Could be user error... but nothing seems to scan once entered.

Review Source: Capterra

Response: Intuit, Intuit, Inc. - Retail

August 2018

Thanks for taking the time out to leave us your honest review. While I'm glad the customization options have lent a lot to the functionality you enjoy, I want to make sure you can easily navigate the software. The Resource Center is a awesome outlet in that aspect, and there's one made for POS at https://quickbooks.intuit.com/point-of-sale/customer-resource-center/. You'll find a ton of tutorial and guided videos there, as well as advice on the small business and retail fundamentals. The info above will help streamline your workflow, but I want to make your voice is heard when it comes to your suggestions about the interface. We love hearing how we can improve, as the engineers default to customer ideas when drumming up new features. Could you send me your feedback in an email (QBCares@Intuit.com)? I can forward your comments to the Development Team. This way, I can also take a look at the issue you've had with scanning and provide a fix one-on-one. Jess, The QuickBooks Team

Ed from Talley Metal Supply

Type of Store:  Building & garden materials

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Using outdated version.

looking possibly to upgrade to V18.

Pros

Using Quickbooks Accounting, so integrates well. Feels a lot like Quickbooks Accounting so is easy to use.

Cons

We have V12, which is over five years old, and we could not get any help desk support for this older version.

Review Source

Weldon from Eric's Outdoor Furniture

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2018

D cent POS software for the money but definitely could be better.

It runs my business

Pros

Seamless integration with Quickbooks and fairly simple setup as well as fairly inexpensive software are the best features.

Cons

Poor search features in make a sale and goofy differences between make a sale and sales order screens make it obvious that this is somewhat of an afterthought for QuickBooks.

Review Source: Capterra

Response: Intuit, Intuit, Inc. - Retail

July 2018

Happy Tuesday, Weldon. We love hearing about how we can improve the product, and interface suggestions are always very much appreciated. I'd be glad to pass your feedback along to the engineers directly, as they frequently review customer feedback when developing new features/enhancements. When you get a bit of downtime, please send your ideas to me in an email (QBCares@Intuit.com). I'll forward them on your behalf, and will keep a lookout for your message. In the meantime, I encourage you to explore the Point of Sale Resource Center at https://quickbooks.intuit.com/point-of-sale/customer-resource-center/. There you'll find expert advice, articles, and workflow tips on the small business fundamentals, with a focus on the Point of Sale product. Until we chat again, wishing you all the best! Jess, The QuickBooks Team

Patrick from Redefined Technologies

Type of Store:  Toys / hobby shop

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Quickbooks POS customer support is spectacular.

Overall the software is great! The customer service makes up for the lack of explaining certain things during installation. A service rep spent hours on the phone helping repair the problem. She was wonderful. The absolute best customer service I've ever used!

Pros

Customer support from Quickbooks POS is by far my favorite thing about this software! Very helpful.

Cons

Functionality of this product was a bit hard to work out. Especially in the install process when installing Quickbooks POS Server. Explaining the server and client sides of the software better during installation process would.

Review Source

Jesse from NW Scuba LLC

Type of Store:  Sporting goods

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Time saver

Pros

This system is very easy to use. I like the time it saves me as it integrates with QuickBooks Online, so know daily manual entries.
Great customer service.

Cons

I have a unique industry in which we offer classes, repairs, annual equipment service, rentals and retail. There is no work order, or rental functionality.

Review Source

Roxana from Outsource Healthcare Billing

Type of Store:  Health & personal care

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Easy to use

Pros

Great for small businesses and easy to use. Makes it easy for you to manage your invoices and payments from clients. The app is amazing because you can send invoices to your client within seconds. I highly recommend it for small business and huge business.

Cons

I would say nothing because it is simply easy of use and user friendly. I cannot say anything negative about this.

Review Source

Dan from Engstrom Enterprises

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Nice software for getting the job done but can be slow at times

Pros

It offers a full feature point of sale product. It's ability to integrate with inventory and accounting make is a plus

Cons

Performance tended to suffer as more user got on. Also managing and recovering from backups was not always easy.

Review Source: Capterra

Ray from Shoe Shi Boutique

Type of Store:  Apparel & fashion

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

May 2018

QuickBooks POS - not good for Retail, but anything else maybe

I generally liked the QB POS software and what it did for us, ... but we grew out of this. Ideally this would be great for a small business that had fixed assets that didn't change and if the SBO didn't want to pour out too much money for a POS.

Pros

1) They release a new product upgrade every other year so there is no need to update your computer software every year. The upgrades are not necessary, but upgrades to provide more features.
2) Everything is backed up to a single database file on the computer; so in the event of a computer crash as long as you're backing up the QBPOS db, you can re-install the software, re-point the db file and get going again.
3) It's easy to use and navigate.
4) Does not require internet connection if the internet goes down
5) Great reports
6) A great company, with solid reputation, with a good name brand product

Cons

1) Customer support is great, but you have to pay for it. I learned to reach out to 3rd party companies for Support. that seemed more eager and
2) Does not integrate with an online store presence. For our online store each time someone purchased something online we had to update our instore inventory; and vica-versa.
3) The software upgrade is a little pricey for 1 upgrade. I remember it was affordable for an upgrade for me; and we only had 1 POS computer & 1 seat. If we had 2 computers it would have been more expensive.
4) Constantly trying to add new inventory and remove old inventory was kind of a hassle. If your business had fixed assets then ideally this would be a good solution.
5) If your computer crashed or you need to get a new computer, you would have to setup the new computer and reinstall the software on the new computer along with the help of QB POS Tech Support. While this in itself wasn't bad it was trying to schedule a time that they were open and the store wasn't open so I could fix this.

Review Source

Jennifer from Ben Built Inc.

Ease-of-use

Value for money

Customer support

Functionality

May 2018

Great software for our business needs.

Pros

It is a great software tools to not only track our business finances, but also our customers, vendors, and employees easily on 1 site.

Cons

Only 1 user can work the program at a time and then the file must be backed up each time for another use to log in. We tried the online version and did not like it so when we went back to the desktop program 5 months later, we had to back track months of data.

Review Source: Capterra

Lea from BWM

Ease-of-use

Value for money

Customer support

Functionality

May 2018

Well-Known Accounting Software

Pros

Quickbooks POS provides retailers a tool for transacting sales, managing inventory and running reports - all very useful functions.

Cons

Quickbooks POS almost has too much functionality. With all of the fields and buttons, it can be a bit overwhelming at first.

Review Source: Capterra

Response: Intuit, Intuit, Inc. - Retail

May 2018

Lea, welcome to the Intuit family. It's wonderful to see that QuickBooks POS is helping you track your sales and inventory. The features and functions in Point of Sale are vast, so it's best to have a guide handy for those quick questions: https://quickbooks.intuit.com/point-of-sale/. Sean, The QuickBooks Team.

Regan from The Plant Gallery

Type of Store:  Building & garden materials

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

May 2018

Not good for small business!!!

It is just not the best for smaller businesses especially since every few years they tell you you have to pay to continue using but OH! they're giving us a 50% discount for being customers already. Sorely disappointed in the position they have pushed us into. The cost is not a small sum for small businesses.

Pros

Yea it has a lot of features, but whether you use them or not you are paying for them. Quickbooks has been great for our business besides the crazy charges they demand.

Cons

Being forced to pay every couple years for the same service just because they "fixed" a few things. That is not how to treat loyal customers

Review Source

Displaying 1 - 20 of 109 reviews