About QuickBooks POS

QuickBooks POS is a retail point of sale system suitable for various small businesses such as clothing and shoe stores, small franchises, sporting goods stores and gift shops. It offers inventory and customer management tools, merchandise planning and a tablet-compatible POS. Cloud-based and on-premise deployments are available.

QuickBooks POS provides standard point of sale features such as payment and return processing along with inventory management. This allows users to keep track of inventory, monitor items that are close to selling out and place orders for items that need to be restocked. The system also saves customer data to help users track purchase history and buying behavior.

 Users can configure price tags and receipts, set promotiona...


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Supported Operating System(s):

Windows XP, Web browser (OS agnostic), Windows 8, Windows 10

142 Reviews of QuickBooks POS

Average User Ratings

Overall

3.95 / 5 stars

Ease-of-use

4.0

Value for money

3.5

Customer support

3.5

Functionality

4.0

Ratings Snapshot

5 stars

(62)

62

4 stars

(40)

40

3 stars

(19)

19

2 stars

(10)

10

1 stars

(11)

11

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 142 results

January 2019

Christopher from Pace products inc

Company Size: 2-10 employees

Industry: Construction

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2019

My swiss army knife

Its my go to book keeping tool I have used it I "Trust" it and would highly recommend it to any business no matter the industry or size .

Pros

Easy to understand so its easy to train new users I have used this software in my construction business and a store manager it easily helps me manage multiple pos devices both in store and in the field making tax forms and reports quick and easy to create .

Cons

There is a learning curve for some uses of the software

Response from Intuit

Replied January 2019

We're proud to be backing Pace Products inc, Christopher. Thank you so much for sharing your lovely review with us, as it's wonderful to hear that you find the program so easy to use. I want to ensure you have all of the resources you need to help those you train get past the learning curve that is usually associated with a new program. For this reason, I encourage you to check out the QuickBooks Community website. It's a resource hub filled with a wealth of self-help knowledge articles that cover a wide range of QuickBooks-related topics. The following link will take you there: https://quickbooks.intuit.com/community/US-QuickBooks-Community/ct-p/community-us Additionally, here's another link that will take you to a list of video tutorials that also cover many of the various features QuickBooks has to offer: https://www.youtube.com/playlist?list=PLVxBmyedTVhTRQRYeZJfVBpz_12zwHc6Z Thank you again for reviewing our software, Christopher! Clay, The QuickBooks Team

February 2020

James from The Gun Dealer

Company Size: 11-50 employees

Industry: Retail

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2020

Best and Easiest POS

We use QuickBooks point-of-sale at work every day. It holds our inventory of over 2 million items. Its rugged, and never let you down. Finding mistakes that your employees made is super easy, and easy to rectify. Whether you are computer savvy, or just using a computer for the first time, Youll be able to use QuickBooks point-of-sale youll be able to use QuickBooks point-of-sale

Pros

I love how this point of sale is fully customizable to the customers needs. It offers everything you could want in a point of sale system. From sale orders to layaways, with QuickBooks point-of-sale youll be ready to sell within hours of super simple setup.

Cons

QuickBooks point-of-sale was quite costly to purchase all at once. But you only have to pay once.

October 2019

Kevin from SWA

Company Size: 2-10 employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

2.0

Functionality

4.0

October 2019

Gotta Love It

QB Pos has really helped give us control over our retail operations. Couldn't live without now.

Pros

This software is full-featured and really does a great job of keeping track of everything going on in your store. From inventory to sales, the information is there and easy to access.

Cons

It can be a little tough to get information out in the form I want. Overall the reporting is great but I sometimes like to look at details that are cumbersome to get to.

Response from Intuit

Replied October 2019

Hi, Kevin. Knowing how helpful the product has been to keep up with your data makes our day. You can continue to count on us to have your back for years to come! To learn more about customizing reports, we recommend checking out this Community article: https://quickbooks.intuit.com/learn-support/en-us/run-reports/customize-your-financial-reports/00/186382 Cheering you to continued success. Morgan, The QuickBooks Team

February 2017

Paige from Holter Museum of Art

Company Size: 2-10 employees

Industry: Fine Art

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

2.0

Customer support

2.0

Functionality

3.0

February 2017

An okay system for PC but no compatibility with mobile technology and prone to dumping data

I used Quick-books for about a year and while it was an easy system to use on the PC, I found my business needs were better met by moving to a POS system that was mobile friendly. Quick-books has a very easy to use the system--items are tracked with a generated barcode and the system lists when the item was brought in when it was purchased last, and by whom it was purchased. I appreciated the compatibility of the technology to be able to automatically print barcodes for our use as opposed to other Mac POS systems, and overall the system was just fine until one day, two days after the largest sale of the year for our company, I went to ring up an item and I found Quick-books had experienced a major glitch and had deleted all the inventory I had added, sold, or updated within the last two weeks. I was devastated. I had input over 2,000 new pieces (individual, one-of-a-kind pieces of art) into Quick-books for our annual holiday sale and then when I tried to secure records for the pieces sold, bought, or input, suddenly the barcodes did not work, there was no record of me having ever entered in all the new works, and I had no sales records for over 100 artists. Luckily my accountant and I, the Store Manager, had already paid out everything that was sold from the large event, but I spent hours inputting the data back in for the remaining pieces. I was confounded and furious and customer service had no answers as to why this had happened. I immediately began researching POS systems that were mobile friendly and that stored my data and records on the Cloud or other web means so that I would never again have to experience lost data. My decision to move from Quick-books was justified when, just a few weeks later, I went to another local business to buy running shoes and the saleswoman apologized for the slow checkout process, noting that overnight her entire inventory had been wiped clean from her POS. I asked what POS she used, and sure enough, Quick-books had done it to again, left someone in the lurch from unexplained dumped data. For the price and poor customer service and unreliability, I never regretted moving from Quick-Books Point of Sale to another POS system. I now use Shopkeep and I am very happy with it.

Pros

Very easy to use. It generates bar codes to corresponding with individual or grouped items and then displays the price, merchandiser, and all vital information in the same place for me to find. I liked to be able to track when, where, and by whom an item was brought in and then sold.

Cons

Quick-Books was prone to glitches and to dumping, data on inventory entered. I lost over 2,000 records on new merchandise brought in for our annual holiday sale. Overnight there was no record I had ever entered, sold, or updated anything over a two-week period, the most pivotal two-week period of our year. Luckily my accountant and I had already paid the artists for their sold works, but it took hours for me to put the inventory back in and update the records. My sales records for those two weeks were also unaccounted for, and suddenly my sales were down by thousands compared with the last year. I was purchasing running shoes from another local business down the street a few weeks later and the saleswoman was having a field day trying to sell anything as overnight, same as what happened to me, Quick-books had dumped all her inventory and it had to be entered in again.

May 2019

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2019

POS for our small retail shop

Pros

We have used this product since the beginning and find it easy to use and integrating it into our books makes life simple.

Cons

Sometimes was a challenge to learn, but an overall great product.

Response from Intuit

Replied May 2019

Thanks for the taking the time to review. While I'm confident you're a pro by now, I know just where you can go should you have questions down the road. Since we realize learning any new software can be a challenge, we've created a ton of resources, like our Community (https://intuit.me/2rJQ95o) to help ease the learning curve. This multi-function space is an awesome 24/7 outlet where you can chat with QuickBooks reps or explore hundreds of troubleshooting/how-to tutorials. Check it out anytime, and have a good one! Grant, The QuickBooks Team