NCR Counterpoint

Timely

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Ratings & Reviews

Overall Rating

3.68 / 5 (104)

4.69 / 5 (629)

Ease-of-Use

3.5 / 5

4.5 / 5

Value for Money

3.5 / 5

4.5 / 5

Customer Support

3.5 / 5

4.5 / 5

Functionality

3.5 / 5

4.5 / 5

Last Reviewed

August 8, 2019

December 6, 2019

Pros/Cons

  • Pros

  • I cannot say anything nice about this product. There are many things we don't like about this product.

  • It is very customizable with a lot of good features.

  • Cons

  • Touchscreen interface is good but could use some enhancements. Dashboard features could be enhanced for administrators.

  • Inventory searching. Interface of lists are walls of text. It becomes rather tiresome sorting through customized search queries.

  • Pros

  • It was pretty easy to use & had a great CRM element and reporting functionality.

  • Good layout and the dashboard gives a great snapshot and overview.

  • Cons

  • If there is one feature we could get, it would be an integrated POS. With that said, we currently use Square and it's working fabulously.

  • The iOS app is great but doesn't have the the flexibility and functions of the desktop version - for example you can't amend staff rotas via the app.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2019

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots