Home

/

Small Business POS Software

/

Rain POS vs Square Point of Sale

Rain POS vs Square Point of Sale

Get Price Quote
Get Price Quote

Add to Compare

Overall Rating
4.2 (133)
4.6 (2936)
Ease-of-Use
4.2 / 5
4.7 / 5
Value for Money
4.1 / 5
4.5 / 5
Customer Support
4.2 / 5
4.4 / 5
Functionality
3.9 / 5
4.5 / 5
Last Review Written
September 25, 2024
November 1, 2024
Pros/Cons
  • Pros

  • But we are happy with the functionality and effectiveness of Rain. The fact that Rain is continually improving and updating their system has only increased our satisfaction over the years.
  • M very happy overall and customer service/support are very good - the tech folks are knowledgeable, patient and kind.
  • Overall, the experience has been very good. Implementation was easy and the support was excellent.
  • Cons

  • Label printing is terrible. No dimension option for shipping calculations.
  • I've had at least 2-3 calls to different technicians ag in a row where I just felt bad for even calling.
  • My longtime email address was now blocked from sending. I had to purchase a business email and the integration was rather difficult.
Read all user reviews
  • Pros

  • They trust their information is secure. They are also impressed with the NPC ability to tap to pay with our phones.
  • Like I've said from the beginning everything has been great and if I did have any questions customer service was more than happy to help me out.
  • What I like best about Square is the flexibility, convenience and overall use of the Square POS. This is absolutely the best user friendly software for retail.
  • Cons

  • I HATED the fact that the customer service was so terrible. There is no phone support, only email support and a lot of the time the responses are copy pasted with generic answers.
  • There have been times where the customer was charged twice and times where the customer was never charged at all.
  • Inventory management and reporting is lacking. Also, occasional account freezing due to suspected fraudulent activity.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
N/A
Explore product images
Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

FrontRunners

2023

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

17 Recommendations
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos