5.00 / 5 stars
Rapid Bev POS is a point-of-sale solution that can be deployed on premise or accessed through the cloud. It's designed to meet the needs of liquor stores, wineries and breweries, with features to track product attributes, ratings and awards, manage vendor ordering and connect online and offline sales. The system is suited for new and existing stores, whether single or multiple locations.
Rapid Bev POS allows stores to process customer transactions, manage inventory and track customer purchasing behavior. The integrated customer relationship management (CRM) features provide tools to target communications to customers and to create and manage customer loyalty programs. The system also includes club management features for managing recurring club shipments and implementing club member benefits and discounts. Available ID scanning helps users check that purchases meet state age requirements. Other product highlights include tasting room tipping, keg rental management, custom shelf talkers, state regulation data and shipping compliance.
5.00 / 5 stars
Showing 1 - 1 of 1 reviews
Miguel from Monsieur Marcel
Company Size: 51-200 employees
Review Source: Capterra
5 of 5
Value for money
5 of 5
5 of 5
4 of 5
Easy to work with customer support service. Very knowledgeable, and prompt.
I use it daily for my work. Most of our company does.
Easy to use and navigate. I like the simple menus, and big buttons. I like the fact that I can look at sales history, manage merchandise, etc really quickly.
The software is limited in features. We have wanted to do things before not possible as of yet. Such as being able to replace old item Sku's without having to enter sub skus. I would also like other auto update features such as when items are bought under a vendor, that item can be categorized under that vendor. Without the manual work. Auto update of sku and supplier would be fantastic! I also dislike the fact that on a regular radiant screen, my sales report description window is cut. Making it very hard to pinpoint what product it is on our shelves. I don't have this issue with larger non-touch apple screens. But I do, on the radiant systems rapid pos touch screen. Which is smaller. Perhaps an update is needed to fix this.
Response from Rapid Bev POS of Rapid POS
Replied August 2017
Miguel, Thank you for your feedback! Our support and service teams work hard to make sure we provide each of our partners with the most personal level of service possible - and we are happy to read that you are receiving that level of service. I've forwarded your review to our support group and they will be reaching out to your management team to discuss the possibility of upgrading your hardware (we have some excellent large touchscreen monitors that will make viewing your reports much easier). Our support team is also going to look into your pain points and see what we can do to resolve them (it may be as simple as a quick training session). We also just released a new user interface, which is more modern and really slick. We'll also address the possibility of upgrading your version of Counterpoint (it really will amaze you after years of working with the "old" interface!). Cheers.