Point of Rental Software vs Vagaro

RATING:

4.3

(145)

Point of Rental Software has 145 reviews and a rating of 4.35 / 5 stars vs Vagaro which has 3367 reviews and a rating of 4.7 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (145)
4.7 (3367)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
December 7, 2023
April 22, 2024
Pros/Cons
  • Pros

  • Way more robust than total rental and at a comparable price.
  • Ease of use, overall functionality and features, software stability, very regular updates. User suggestions often integrated into existing software to improve usability going forward.
  • Cons

  • Let's start with customer service. You actually have to pay $75 for phone customer service with most plans.
  • The maps are outdated and it is extremely difficult to route routes when you have to pick up equipment at different sites. The logistic tickets does not work for us.
Read all user reviews
  • Pros

  • The software is user friendly. Between the numerous integrations and the app I and my clients have been very satisfied with the ease of use.
  • I love that there are many benefits for clients, easy tutorials and for the most part Spa friendly.
  • Cons

  • I have a hard time Seeing my credit card charges that I pay , and i cannot figure out how to change my routing information. So some things could be designed clearer.
  • If an error is made in the transaction, the program is not allowed to cancel.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos