About Rentle

Rentle is a cloud-based software for ski resorts and sports equipment rental companies of all sizes. It aims to create better experiences, both for the employee and the end-user by automating rental operations, digitizing contracts, and helping businesses to grow through intelligent upselling and after marketing efforts.

Its end-user benefits include shorter queuing times and a possibility to schedule bookings in advance via the online rental shop. Rentle covers the needs of outdoor shops comprehensively and helps manage daily operations and rentals through data-driven business development with reports and analytics.

It provides user-friendly interfaces in the form of an online rental store, self-check-in stands for visiting customers, and payment man...


Read More

Supported Operating System(s):

Web browser (OS agnostic)

20 Reviews of Rentle

Average User Ratings

Overall

4.30 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.0

Ratings Snapshot

5 stars

(8)

8

4 stars

(10)

10

3 stars

(2)

2

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 20 results

April 2020

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2020

Rentle for SkiResort

Warehouse awareness, availability and ready-to-rent was the key reason we chose Rentle. Also upsell capabilities are interesting.

Pros

Deployment process was smooth and fast. Rentle is really Customer-Centric.

Cons

No big / mentionable cons from my experience.

Response from Rentle

Replied April 2020

Thank you a ton for the review! We make everything we can to maintain or even improve your experience with Rentle as good as it has been so far.

April 2020

Henri from Rukakeskus Oy

Company Size: 51-200 employees

Industry: Leisure, Travel & Tourism

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

April 2020

Rukakeskus

Overall experience has been good and I'm glad we made the decision to switch entirely to Rentle for this season!

Pros

I liked the fact that we got rid of the paper rental agreements. Rentle helped us increase our sales because the program itself offers extra items for rent, VIP packages etc. Program was easy to use and learn for our employees.

Cons

- Little more flexibility on the modifications. For example it would be nice if administrators could change the texts that Rentle displays after a customer has completed filling his info. - Reports are OK, but I would like little more detailed reports. We have three rental shops and now the report is from all three together. - It would be good to be able to stay on track on individual items rental history. For example; scan the barcode from a ski and from that get the rental history of the ski.

Response from Rentle

Replied April 2020

Thank you for your kind review, Henri! It's nice to hear that in most parts the experiences with Rentle have been good. All the cons you mentioned (reports based on location, individual item's rental history, and more flexible text fields) are currently in the development, and we're excited to launch them before the start of the next winter season.

July 2020

Alex from COSUBE

Company Size: 2-10 employees

Industry: Retail

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2020

Great Rental Software!

Pros

I've demo's a lot of rental software companies and used a few of them. Each one had glaring holes in inventory management or were not user friendly on the backend, the customer booking portal or both. In addition, they were usually way too expensive for for being incomplete rental software. Rentle is easy to setup and easy use on the backend and online reservation portal is really user friendly. Clean look that fits with our website's aesthetic. Track inventory, check out, check in, make edits to reservations and tracking bookings is all straight forward and easy to use! Stoked to have found Rentle.

Cons

As soon as online payments in the US are up and running this will be the complete package for us!

Response from Rentle

Replied July 2020

Thank you Alex for your review! We are stoked to have you onboard and we are working hard to bring the online payment support to the US!

July 2020

Anne from Lapland Safaris North

Company Size: 11-50 employees

Industry: Leisure, Travel & Tourism

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Functionality

3.0

July 2020

Rentle

Pros

with short period of using rentle, I like the most that it is easy to use.

Cons

It is sooo slow to use , takes time to get the overview of the rental situation. Also would be great to get an overview of rental situation something like a "calendar style", to see maybe more clear the situation. Maybe I am old-fashioned but I am missing more visible picture of rental situation.

Response from Rentle

Replied July 2020

Thanks for the review Anne! Feedback like this helps us develop the product in a way that supports the need of our customers. We are developing the performance of our product and are committed to increase the speed of the product. A more visual overview of the rental situation is also being developed and it is planned to be released in the near future.

June 2020

Lasse from Laajis Oy

Verified Reviewer

Company Size: 11-50 employees

Industry: Consumer Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

June 2020

Revolutionary for rental and activities business model

Superb support and reaction time for problems. I have never experienced such a great attitude towards users from support people.

Pros

Flexibility, ease of use, integrated payment options, broad scope that can be used to make all our activities, rental products, tickets, etc. products available for online booking

Cons

Rentle is still under development so there are many things missing but all the essentials are there to make the business roll. Rentle is developing new features in a rapid phase so the features missing now, might be there tomorrow.

Reasons for Choosing Rentle

Only software that could accommodate all our needs in experience and rental sales. Back office was by far the easiest and most intuitive for users.

Response from Rentle

Replied June 2020

Hi Lasse, thank you for the review and partnership so far.