Rentle customer detail screenshot
Supported Operating System(s):
Web browser (OS agnostic)About Rentle
Rentle is a cloud-based software for ski resorts and sports equipment rental companies of all sizes. It aims to create better experiences, both for the employee and the end-user by automating rental operations, digitizing contracts, and helping businesses to grow through intelligent upselling and after marketing efforts.
Its end-user benefits include shorter queuing times and a possibility to schedule bookings in advance via the online rental shop. Rentle covers the needs of outdoor shops comprehensively and helps manage daily operations and rentals through data-driven business development with reports and analytics.
It provides user-friendly interfaces in the form of an online rental store, self-check-in stands for visiting customers, and payment man...
40 Reviews of Rentle
Average User Ratings
Overall
4.43 / 5 stars
Ease-of-use
4.5
Value for money
4.5
Customer support
5.0
Functionality
4.0
Likelihood to Recommend
Not likely
Very likely
August 2020
Henrik from Bergen Soundboks
Company Size: 2-10 employees
Industry: Events Services
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
August 2020
Easy to use booking service!
Very happy and satisfied
Pros
Easy to use Free plan Alot of settings/variations Excellent customer service Wordpress plugin Translation support Customization!
Cons
Might be a bit pricy for small businesses
Reasons for Choosing Rentle
Variety of functions/settings Translation support Customization!
Reasons for Switching to Rentle
Too expensive plans
Response from Rentle
Replied August 2020
Hello Henrik and thank you for your review. Happy to hear that you have been happy with the ease of use. Let's stay in touch!
June 2020
Lasse from Laajis Oy
Verified Reviewer
Company Size: 11-50 employees
Industry: Consumer Services
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
June 2020
Revolutionary for rental and activities business model
Superb support and reaction time for problems. I have never experienced such a great attitude towards users from support people.
Pros
Flexibility, ease of use, integrated payment options, broad scope that can be used to make all our activities, rental products, tickets, etc. products available for online booking
Cons
Rentle is still under development so there are many things missing but all the essentials are there to make the business roll. Rentle is developing new features in a rapid phase so the features missing now, might be there tomorrow.
Reasons for Choosing Rentle
Only software that could accommodate all our needs in experience and rental sales. Back office was by far the easiest and most intuitive for users.
Reasons for Switching to Rentle
Rentle convinced us with their development pipeline and competitive pricing which basically was risk free. If we make money, rentle gets a cut. Fair win-win for both parties.
Response from Rentle
Replied June 2020
Hi Lasse, thank you for the review and partnership so far.
July 2020
Anne from Lapland Safaris North
Company Size: 11-50 employees
Industry: Leisure, Travel & Tourism
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Functionality
3.0
July 2020
Rentle
Pros
with short period of using rentle, I like the most that it is easy to use.
Cons
It is sooo slow to use , takes time to get the overview of the rental situation. Also would be great to get an overview of rental situation something like a "calendar style", to see maybe more clear the situation. Maybe I am old-fashioned but I am missing more visible picture of rental situation.
Response from Rentle
Replied July 2020
Thanks for the review Anne! Feedback like this helps us develop the product in a way that supports the need of our customers. We are developing the performance of our product and are committed to increase the speed of the product. A more visual overview of the rental situation is also being developed and it is planned to be released in the near future.
November 2020
Kaisa from Artistiasu
Company Size: 2-10 employees
Industry: Textiles
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
3.0
Customer support
5.0
Functionality
5.0
November 2020
Artistiasu Costume Rental
We have been renting costumes for 2 decades and now just starting to do it in web. Hopefully it goes well
Pros
Easy and fast to use, stylish and clear visual outcome
Cons
I would love to have bigger pictures of products and company logo. More pictures of the products should also be possible to add for example in additional text field, likely 3 extra pictures or you tube videos.
Reasons for Choosing Rentle
Rentle had the best option for booking calendar
Response from Rentle
Replied November 2020
Thank you for your review, Kaisa! We are proud that you choose us as a partner, we appreciate the trust you have in us with your established business. You will not have to wait long for your requests our soon to be released "New Online flow" will make you very pleased.
October 2020
Teijo from Metripe Oy
Company Size: 1 employee
Industry: Consumer Services
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
Functionality
4.0
October 2020
Very good experience so far
Still early in the process but Rentles support and willingness to get things done is great!
Pros
Rentle is very intuitive, easy to use and has bunch of functionalities. You're good to go very quickly.
Cons
Tricky to suggest an alternative location for a customer that is looking for a specific product in network of multiple near-by locations. If the location preferred by customer has no inventory, by default customer needs to check other locations manually.
Reasons for Switching to Rentle
Due to scheduling and inventory handling issues.
Response from Rentle
Replied October 2020
Thank you for your review, Teijo! It's charming to hear that we are hitting the mark regarding our mix of functionalities that solve even the most complex rental processes. We will continue to improve, and I can assure you the results will continue to drive the industry forward.
