---
title: "Twice Commerce Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of Twice Commerce. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Twice Commerce is a good fit for you!"
source_url: "https://www.softwareadvice.com/retail/rentle-profile/reviews/"
page_type: "reviews"
language: "en"
---

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Twice Commerce Reviews

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# Twice Commerce User Reviews

## Reviews summary

- Overall rating: 4.6/5
- Total reviews: 155

### Secondary ratings

- Ease of use: 4.6/5
- Customer support: 4.8/5
- Value for money: 4.4/5
- Functionality: 4.2/5

### Rating distribution

- 5 stars: 96 reviews (62%)
- 4 stars: 50 reviews (32%)
- 3 stars: 9 reviews (6%)
- 2 stars: 0 reviews (0%)
- 1 star: 0 reviews (0%)

### Most mentioned pros

- The category system helps organize our toys and baby equipment well, even without a search function.
- I tested three different applications and found rental solutions a bit challenging for e-commerce; however, I landed with Twice and the user experience is better and it's easier to manage from a backend perspective.
- Fingers crossed for updates for the booking calendar

### Most mentioned cons

- Missing product search feature (customer facing)
- We were also disappointed with not having telephone support, but as they are in a different time zone to a lot of their customers, I can see why its impractical.
- Only online bookings can be made without paying. If you want to use in-person booking then you need to pay for a plan which has lots of other features that I don't need.

## Twice Commerce customer reviews

Showing reviews 1-25 of 155 (page 1).

### Rentle solves a problem for rental owners

- Overall rating: 5/5
- Reviewer: Kevin K.
- Verified reviewer: Yes
- Industry: Consumer Goods
- Company size: 2-10 employees
- Product usage: Used daily for free trial
- Reviewed: October 2023
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I like that Rentle has multiple pickup locations enabled, and the interface is simple, easy to learn. It is smooth functioning on my Squarespace website and looks beautiful. Provides a no-code solution to take payments and deposits.

#### Cons

I wish there were more options to customize the calendar function of Rentle, and also, remove the Privacy Policy popup. Last nitpicky thing is I wish that renters can select the pickup location first, before they select the date that they pickup the car, and before the calendar part.

#### Reasons for switching to Twice Commerce

Booqable was glitchy on my Squarespace website and does not have multiple pickup locations enabled, otherwise there is like a $15 per month fee per extra location, which is really high.

#### Vendor response

Hi Kevin, Thank you for the kind review! We're happy to hear that you've enjoyed our interface design and embedding capabilities. The customisation-related features are something that we keep in mind and are working towards - so be on the lookout for some exciting news coming out soon! We're also here to update you about the pop-up notifications: the only window your customers get is related to cookie tracking, which can be modified through the admin. Best, Twice Commerce team

Replied January 2024

---

### Rentle - grows with you great

- Overall rating: 5/5
- Reviewer: Danny S.
- Verified reviewer: Yes
- Industry: Consumer Goods
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: October 2022
- Review source details: This review was submitted organically. No incentive was offered

Our business foundation is built off of Rentle and we're thrilled to scale with rentle as they continue to increase the number of features offered.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

We are early on in our business, and my favorite part about rentle.io is the ability to expand on the platform as needed. We were able to test it for free in a trial environment, and then expand to use more of their product features with their "block" upgrade system.

#### Cons

I don't love the way the pricing breakdowns for various rental lengths. I would like to see a more intuitive sliding scale where rental rates decrease by a % or flat rate for each additional day.

#### Reasons for choosing Twice Commerce

As noted above, the simplicity of getting started on rentle.io followed by the ability to use more of the complex features as needed were the perfect way to start our business. Their support team is always there to help us overcome hurdles.

#### Vendor response

Thank you for your feedback Danny! We are introducing more flexibility for the product pricing settings and your comments are very valuable for our product team. Best, Joel

Replied October 2022

---

### Still Learning, but not sure if it will work in the long run

- Overall rating: 3/5
- Reviewer: Brelinda W.
- Verified reviewer: Yes
- Industry: Marketing and Advertising
- Company size: Self-Employed
- Product usage: Used weekly for less than 6 months
- Reviewed: July 2022
- Review source details: This review was submitted organically. No incentive was offered

It's been ok. Hard to make it work for the company I'm setting it up for, but glad we have [SENSITIVE CONTENT] to help us through.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 3/5
- Functionality: 4/5

#### Pros

I loved that we had customer support to help us through the issues we were having, but I noticed that there are a few things that are necessary for us an an event rental shop that won't work with this system.

#### Cons

Not being able to utilize some of the features because we are based in the US.

#### Reasons for choosing Twice Commerce

I like the way it looked and how easy it was to figure out. From the beginning I was told it was going to be able to do everything I needed.

#### Vendor response

Thank you Brelinda for all your feedback. Glad to hear that Rentle is working out for you and we look forward to improving our platform to serve customers in the US better! Kind regards, Polina

Replied July 2022

---

### Twice review

- Overall rating: 5/5
- Reviewer: Anton L.
- Verified reviewer: Yes
- Industry: Consumer Goods
- Company size: Self-Employed
- Product usage: Used weekly for less than 12 months
- Reviewed: September 2024
- Review source details: This review was submitted organically. No incentive was offered

Overall good experience. Fingers crossed for updates for the booking calendar

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Customer service is good and the the platform is easy to use.

#### Cons

The booking calendar is in big need of on update. Could be much better with converting visitors.

#### Reasons for choosing Twice Commerce

Price, overall userexperience and nice customer service.

#### Vendor response

Hi Anton, Thanks for your review! We're happy to hear you've had a good experience with TWICE and found the platform easy to use. 😊 We appreciate your feedback on the booking calendar, and we hear you! Improving it is on our radar, and we hope to roll out updates soon that will help with visitor conversions.

Replied October 2024

---

### Great software, if you have a developer on your team the software can do even more!

- Overall rating: 5/5
- Reviewer: Carlos G.
- Verified reviewer: Yes
- Industry: Sports
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: June 2022
- Review source details: This review was submitted organically. No incentive was offered

Is great!!! The UX/UI is well implemented

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The API and customer support, they are always willing to help and improve. The software has a lot to deliver

#### Cons

Pricing, the software is really valuable but it can improve on pricing

#### Reasons for choosing Twice Commerce

Users were able to adapt more easily and the API is really friendly

#### Reasons for switching to Twice Commerce

User Xperience

#### Vendor response

Glad to hear you are enjoying the UX of our platform and thank you for all the feedback! Kind regards, Joel

Replied July 2022

---

### Recommended

- Overall rating: 5/5
- Reviewer: Jheanelle B.
- Verified reviewer: Yes
- Industry: Events Services
- Company size: Self-Employed
- Product usage: Used daily for less than 6 months
- Reviewed: October 2022
- Review source details: This review was submitted organically. No incentive was offered

So far the experience has been good. a few more customization options would be great though

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

I like that I can write my own checkout note and the booking calendar

#### Cons

currently its inability to link product variations with images

#### Reasons for choosing Twice Commerce

the pricing was good and I got to use the software free without having to input credit card information

#### Vendor response

Hi Jheanelle - Many thanks for your review! Our team is always looking for valuable feedback such as yours. Please be assured we are working on introducing more customization options in the future - Stay tuned :) Best, Bianka

Replied November 2022

---

### Title

- Overall rating: 5/5
- Reviewer: Thomas D.
- Verified reviewer: Yes
- Industry: Consumer Services
- Company size: Self-Employed
- Product usage: Used daily for less than 6 months
- Reviewed: July 2021
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Pricing model works very well for me, as I am a startup. The transaction based pricing will go up as my business grows, which is fine for me.

#### Cons

Translation to German is sometimes a bit "rough", but team at Rentle is open for suggestions.

#### Reasons for choosing Twice Commerce

I had a look at several other companies, and have also started a trial with booqable. I like the interface from Rentle better, Rentle seems to better cover my core needs, and as I am a startup currently the transaction based pricing model of Rentle is better for me.

#### Vendor response

Thank you for your feedback Thomas!

Replied November 2021

---

### The best rental platform for businesses of any size.

- Overall rating: 5/5
- Reviewer: Tim B.
- Verified reviewer: Yes
- Industry: Leisure, Travel & Tourism
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: July 2022
- Review source details: This review was submitted organically. No incentive was offered

Rentle have provided me with an extra dimension to my bicycle rental business. They have enabled a cost effective digital booking system without the need for hardware. Their team are fantastic and always on hand to solve any questions or problems I have had. I've been so impressed with their positive approach and have always felt valued as a customer.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The software is very user friendly and can be adapted to fit a variety of different methods of working. The software is very intuitive and adaptable and allows for surface level engagement through to in-depth use depending on need.

#### Cons

I would like the booking confirmation / end user engagement to be more customisable. At the moment it is a generic email confirmation which is fine but would be improved with ability to send more bespoke confirmations / engagement.

#### Reasons for choosing Twice Commerce

The other products were either incredibly expensive for a small scale business such as myself or, at the more affordable end, did not have the functionality that Rentle provide.

#### Vendor response

Thank you Tim for all your feedback. We are really happy to have you using Rentle and we look forward to improving our platform for the needs you mentioned! Kind regards, Polina

Replied July 2022

---

### Easy rentals with easy Rentle

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Sports
- Company size: 201-500 employees
- Product usage: Used daily for less than 2 years
- Reviewed: August 2021
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Product suggestions - cross-selling our different products and services is the best in class.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Ease of use. You don't need days of training to teach new rental shop crew to start working with the system.

#### Cons

Integrations to our existing systems. Always room for improvement.

#### Reasons for switching to Twice Commerce

Webshop functionalities tied with inventory and roadmap view of new features were so great.

#### Vendor response

Thank you for the feedback! We are always trying to aim higher and provide more value for our customers!

Replied November 2021

---

### Great renting system

- Overall rating: 5/5
- Reviewer: Jan B.
- Verified reviewer: Yes
- Industry: Design
- Company size: 201-500 employees
- Product usage: Used daily for less than 12 months
- Reviewed: July 2022
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

One of the biggest pros and one of the things other systems did not do good enough is the design. As a design company this was very important to us.

#### Cons

Our company did not have any big issues with Rentle. All the smaller issues we had were quickly solved by the support team.

#### Vendor response

Thank you Jan for your feedback and happy to hear that our platform's design was something that stood out for you. We are constantly looking to improve our UX and visual design so all feedback is much appreciated. Kind regards, Joel

Replied July 2022

---

### Giving it a try

- Overall rating: 4/5
- Reviewer: Unique H.
- Verified reviewer: Yes
- Industry: Consumer Goods
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: June 2023
- Review source details: This review was submitted organically. No incentive was offered

Overall I am satisfied and as the business grows I hope more features are added.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Functionality: 3/5

#### Pros

The main reason I choose Rentle over a different platform was for the booking feature. I needed a calendar that syncs with 2 different rental products.

#### Cons

I really do wish the online store had way more customizations to make it look more polished. I was advised to embed Rentle into a 3rd party online store platform to get more custom features that I need. At this time I am trying to keep costs low so I will deal with the lack of customizations for now. Adding simple things like, better home page layouts, adding pages for FAQs, email collection for site visitors, etc. Also at this time, I have no information on site visitors, traffic, SEO, ETC.

#### Reasons for choosing Twice Commerce

Needed a specific calendar feature.

#### Reasons for switching to Twice Commerce

Needed a specific calendar feature.

#### Vendor response

Many thanks for your feedback! I am happy to let you know that adding more customization options for the online store is already part of our roadmap. I'd encourage you to subscribe to our product updates and not miss out on anything new: https://updates.rentle.io/

Replied July 2023

---

### Perfect Rental platform

- Overall rating: 5/5
- Reviewer: Matthew M.
- Verified reviewer: Yes
- Industry: Consumer Services
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: July 2024
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 5/5

#### Pros

This platform has helped categorize the entire rental business I own and operate. Keeps track of inventory, AND takes online payments

#### Cons

Packaging products can only be packaged with individual products and not multiples

#### Vendor response

Hi Matthew, Thank you so much for your review! We're thrilled to hear that TWICE has been a perfect fit for your rental business and that it's helped streamline your operations with inventory tracking and online payments. 😊 We appreciate your feedback on packaging products. We understand the limitation of only being able to package individual products, and we're always looking to improve the platform. I'll pass this along to our product team to consider for future updates.

Replied October 2024

---

### Best rental software for the money

- Overall rating: 4/5
- Reviewer: Gretchen A.
- Verified reviewer: Yes
- Industry: Events Services
- Company size: 2-10 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: December 2022
- Review source details: This review was submitted organically. No incentive was offered

I have had a great experience so far with the free version. I will be checking out the free upgrade and will update my review once I try it out. I am hoping to add the additional features like promotional codes, variations, and manual order entry. I will review those later.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 3/5

#### Pros

Cost for small business just starting out was awesome! Customer service is great. Easy to use.

#### Cons

payment processing fees, no payment integrations with lower fees available in the US.

#### Reasons for choosing Twice Commerce

Price and ease of launch

#### Vendor response

Thanks so much for taking the time to write a review, Gretchen! We really appreciate it :) Feel free to reach out to us anytime via the chat and we are happy to help you getting started with any of our Blocks as you mentioned discount codes, product variants or manual order creation.

Replied December 2022

---

### Good platform in development

- Overall rating: 4/5
- Reviewer: Rebeka L.
- Verified reviewer: Yes
- Industry: Food & Beverages
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: July 2022
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 3/5

#### Pros

Easy to use, for the staff and the costumers. Great service from Rental's employee.

#### Cons

To book a duration without being able to book in an other way. We organise a big Christmas market in november-december, dans I would have like to be able to do package deals. I'm also sad deposid are not possible in Canada, but I know it's coming in 2023.

#### Vendor response

Thank you Rebecka for your comments and feedback, we really appreciate it!

Replied July 2022

---

### Ski rental made easy

- Overall rating: 5/5
- Reviewer: Rudy D.
- Verified reviewer: Yes
- Industry: Sports
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: December 2022
- Review source details: This review was submitted organically. No incentive was offered

Our rental workflow in two rental stations got digitized with Rentle with an ease and we could speed up our turn over time in instore rentals although our staff is not too much into computers!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

- easy integration in our daily workflow- easy shop integration in existing website- quick and efficient handling of in store rentals

#### Cons

Nothing to complain about the operation and integration!

#### Reasons for choosing Twice Commerce

Perfect integration support!

#### Vendor response

Many thanks for your feedback - we really appreciate it!

Replied December 2022

---

### Rentle, very good tool to manage my kayak renting activity

- Overall rating: 5/5
- Reviewer: Valentin L.
- Verified reviewer: Yes
- Industry: Sports
- Company size: Self-Employed
- Product usage: Used daily for less than 6 months
- Reviewed: February 2023
- Review source details: This review was submitted organically. No incentive was offered

I'm glad I found Rentle to manage my business! The interface is very nice, both on the user side and the administrator side. I recommend this service to all kayak renters like me !

#### Ratings breakdown

- Ease of use: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Rentle has allowed me to manage kayak rentals for my business. The software was able to take into account my needs such as counting the inventory of kayaks that I rent out. The backend is also very intuitive and allows me to manage very easily

#### Cons

I would like to be able to send sms to my customers to confirm their reservation. Moreover, I would have liked to have information on how to send an automatic email with all the information that the clients might need before participating in the activity (clothes to take, accepted means of payment...)

#### Vendor response

Hi Valentin, many thanks for the review - it is much appreciated :) Sending additional text messages would be a great extension. I'd invite you to add this ide to our feedback board at https://feedback.rentle.io/ This is where we collect ideas directly from our merchants, you can upvote other ideas and our product team looks there a lot for their inspiration. Best, Bianka

Replied May 2023

---

### Rentle review

- Overall rating: 4/5
- Reviewer: Antoine B.
- Verified reviewer: Yes
- Industry: Sporting Goods
- Company size: 2-10 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: August 2022
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 4/5
- Functionality: 3/5

#### Pros

The web interface is nice and reactive. The support is responding very quickly and is always helpful.

#### Cons

Change of pricing model just before summer was unexpected and is not viable for small seasonal businesses Issue reported on confirmation mail not being received --> no vision to debug or confirm the sending of mail in the interface. Sending the confirmation mail to admin for confirmation could be good Integration with word press is not optimal

#### Reasons for choosing Twice Commerce

Easier to use More design to product rental business with similar price (at the time)

#### Vendor response

Thank you Antoine for taking the time to write us feedback, we really appreciate it!

Replied August 2022

---

### Get up and running quickly

- Overall rating: 5/5
- Reviewer: Roland B.
- Verified reviewer: Yes
- Industry: Telecommunications
- Company size: 11-50 employees
- Product usage: Used daily for less than 12 months
- Reviewed: October 2022
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 3/5

#### Pros

Rentle has a really well thought out suite of features at a competitive price

#### Cons

For large orgs that want to make rental management as frictionless as possible Rentle is excellent but for smaller orgs who are very hands on with every rental they may find Rentle's lack of moderation features (i.e. the ability to manually confirm rentals after staff review rather than have them automated) hard to work with.

#### Vendor response

Many thank you for your feedback, Roland! We are happy to let you know, that we are already working on introducing more flexibility to the booking and checkout process in the near future. Please stay tuned!

Replied November 2022

---

### a step up in my business offer

- Overall rating: 4/5
- Reviewer: Giorgio M.
- Verified reviewer: Yes
- Industry: Sporting Goods
- Company size: 2-10 employees
- Product usage: Used weekly for less than 12 months
- Reviewed: June 2022
- Review source details: This review was submitted organically. No incentive was offered

I registered with a trial profile last year, but only this spring I had the time to seriously implement the software. I took not too much time to understand how to organize the inventory and even less to set up all the product part. Now I began with the "grow" program, we had some rentals already and we wait for the peak season to see how it works

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Easy interface, excellent customer care, fair price

#### Cons

not much personalization of the welcome page, some bugs in the software, absence of an app

#### Reasons for choosing Twice Commerce

easiness of use

#### Vendor response

Thank you for feedback Giorgio! We have now released new features which give you much more control for customizing the look and feel of your welcome page and online store in general! Kind regards, Joel

Replied July 2022

---

### Simple interface, easy to understand and outstanding customer service.

- Overall rating: 5/5
- Reviewer: ELIYA H.
- Verified reviewer: Yes
- Industry: Apparel & Fashion
- Company size: 2-10 employees
- Product usage: Used weekly for free trial
- Reviewed: October 2020
- Review source details: This review was submitted organically. No incentive was offered

We are a small business. We operate at a physical shop and via Instagram. We realized we can improve our sales if we bring our rental platform online, and Rentle provides us just that. It allows us to operate online and send deliveries via post. Customers no longer need to visit our physical store to rent items.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 3/5

#### Pros

First of all, I appreciate that Rentle provides a platform for small businesses to try the market and grow. Its free trial contains functional features that allow small businesses to operate the system properly. To us, we appreciate this function and will opt for the paid services once we reach a threshold of growth that enables us to invest more on the system. Its customer services is outstanding. Even when we are not paying customers (on free trial) we received incredible support from the team. This allows us to understand the system better and use all features for our business. The interface is convenient for customers. It is easy to set up and easy for us to understand.

#### Cons

There are some features that can be improved. The system is created with sports equipments in mind, so most features are targeted towards that. For example, the customer information that can be collected from customers is limited to those related to sports. It can be better if the questions are more general or perhaps, some forms can be left blanks to allow administrators to ask their own questions.

#### Vendor response

Thank you for your review, Eliya! We are glad you see how receptive we are to the needs and wants of our clients. We hope you like the improvements and thank you for the feedback.

Replied November 2020

---

### Great application

- Overall rating: 5/5
- Reviewer: Justin M.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: December 2023
- Review source details: This review was submitted organically. No incentive was offered

Really amazed great software really happy we found it and use it currently

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

How easy it is to use great and easy keeps your paperwork to a minimum can access it from anywhere it’s great

#### Cons

Nothing really that I can say I don’t like

#### Vendor response

Thank you, Justin, for the kind feedback. We're delighted to learn that setting up your business with our software was a breeze. If you ever have any questions, feel free to contact us anytime! Looking forward to being an even better fit for your business in 2024. Best, Twice Commerce team

Replied January 2024

---

### Functional software for our rental business

- Overall rating: 5/5
- Reviewer: Andreas H.
- Verified reviewer: Yes
- Industry: Events Services
- Company size: 2-10 employees
- Product usage: Used weekly for less than 12 months
- Reviewed: December 2023
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Functionality: 3/5

#### Pros

The inventory management, pricing (free rental) is very suitable for our non-profit activity. I have not found any other product that does this so well

#### Cons

Individual fields and customizations could be a little more flexible.

#### Vendor response

Hi Andreas, Thank you for sharing your thoughts on Twice - it's great to hear that you've enjoyed our inventory management process and pricing! We understand that the customisation capabilities are quite limited at the moment, and it's something that we're working on. We'd recommend keeping an eye on https://updates.twicecommerce.com/ to not miss any exciting news! Best, Twice Commerce team

Replied January 2024

---

### Great out of the box rental ecommerce platform

- Overall rating: 5/5
- Reviewer: Miikka P.
- Verified reviewer: Yes
- Industry: Music
- Company size: 2-10 employees
- Product usage: Used weekly for less than 6 months
- Reviewed: June 2023
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Easy to use, great storefront UX/UI, most needed features are there, fantastic customer support

#### Cons

Inventory management tools could be more robust - for example customisation of availability periods for products would be great. This has already been improved a bit during the time we've been using the product and there seems to be more on the roadmap, which is great.

#### Vendor response

Hey Miikka, thanks a lot for you feedback! You are right, improving Rentle's inventory section is already on the roadmap. Stay tuned and keep an eye on https://updates.rentle.io/ to not miss out on any update :)

Replied June 2023

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### (((First impressions)))

- Overall rating: 5/5
- Reviewer: pavel s.
- Verified reviewer: Yes
- Industry: Sporting Goods
- Company size: 11-50 employees
- Product usage: Used weekly for less than 6 months
- Reviewed: April 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

its great so far, i havent *yet* used it enough to tell you more but its very interesting and will be used way more by me in the near future.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I havent used it as much as i should to write a review but it seems really handy for saving money and time.

#### Cons

There are a Lot of different ways to do practically one thing so it can get a little complicated.

#### Vendor response

Hi and many thanks for your review! It's been a while now that you left this review - I hope you managed to find everything youw ere looking for! Please feel free to contact us any time in the support chat if there is anything we can support you with! Best, Bianka

Replied May 2023

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### Fast deploy solution

- Overall rating: 4/5
- Reviewer: Miika K.
- Verified reviewer: Yes
- Industry: Consumer Services
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: October 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall we have seen beneficial to use Rentle, a way more cheap than the other if your business is smaall

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Easy to manage if all rentals are done with Rentle. Customer support has been excellent.

#### Cons

If some rentals are for some reason done outside Rentle, it is not easy to manage those without making the reservation with Rentle (and paying the comission). Location management / shared products could be better.

#### Reasons for choosing Twice Commerce

Cheaper with almost the same functionalities

#### Reasons for switching to Twice Commerce

Too expensive monthly fee

#### Vendor response

Thank you for your review, Miika! We are happy to see our clients receive the benefits of Rentle.

Replied November 2020

## More reviews

[Next reviews](https://www.softwareadvice.com/retail/rentle-profile/reviews/?page=2)

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Twice Commerce Reviews, Pros and Cons - 2026 Software Advice