Ratings Breakdown
User Reviews Overview
Feature Ratings
Ease-of-use
4.5 / 5
Value for Money
4.5 / 5
Customer Support
5.0 / 5
Functionality
4.0 / 5
Pros
"Rentle is very intuitive, easy to use and has bunch of functionalities. You're good to go very quickly."
"Easy to use, it's easy and fast to give feedback."
"Rentle is easy to use, does the job well and in case something goes wrong, the customer support is there for you, usually in minutes (if not in seconds!)."
Cons
"Minor inconveniences during rental process that still need fixing but the dev team is quick to address the issues. No sell feature yet. Only rental."
"Few bugs from time to time and missing some features. "
"Software is a bit slow when you have lot of products in it."
Rentle Reviews
Filter by:
August 2020
Henrik from Bergen Soundboks
Company Size: 2-10 employees
Industry: Events Services
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
August 2020
Easy to use booking service!
Very happy and satisfied
Pros
Easy to use Free plan Alot of settings/variations Excellent customer service Wordpress plugin Translation support Customization!
Cons
Might be a bit pricy for small businesses
Reasons for Choosing Rentle
Variety of functions/settings Translation support Customization!
Reasons for Switching to Rentle
Too expensive plans

Response from Rentle
Replied August 2020
Hello Henrik and thank you for your review. Happy to hear that you have been happy with the ease of use. Let's stay in touch!
June 2020

Lasse from Laajis Oy
Company Size: 11-50 employees
Industry: Consumer Services
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
June 2020
Revolutionary for rental and activities business model
Superb support and reaction time for problems. I have never experienced such a great attitude towards users from support people.
Pros
Flexibility, ease of use, integrated payment options, broad scope that can be used to make all our activities, rental products, tickets, etc. products available for online booking
Cons
Rentle is still under development so there are many things missing but all the essentials are there to make the business roll. Rentle is developing new features in a rapid phase so the features missing now, might be there tomorrow.
Reasons for Choosing Rentle
Only software that could accommodate all our needs in experience and rental sales. Back office was by far the easiest and most intuitive for users.
Reasons for Switching to Rentle
Rentle convinced us with their development pipeline and competitive pricing which basically was risk free. If we make money, rentle gets a cut. Fair win-win for both parties.

Response from Rentle
Replied June 2020
Hi Lasse, thank you for the review and partnership so far.
July 2020
Anne from Lapland Safaris North
Company Size: 11-50 employees
Industry: Leisure, Travel & Tourism
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Functionality
3.0
July 2020
Rentle
Pros
with short period of using rentle, I like the most that it is easy to use.
Cons
It is sooo slow to use , takes time to get the overview of the rental situation. Also would be great to get an overview of rental situation something like a "calendar style", to see maybe more clear the situation. Maybe I am old-fashioned but I am missing more visible picture of rental situation.

Response from Rentle
Replied July 2020
Thanks for the review Anne! Feedback like this helps us develop the product in a way that supports the need of our customers. We are developing the performance of our product and are committed to increase the speed of the product. A more visual overview of the rental situation is also being developed and it is planned to be released in the near future.
October 2020
Teijo from Metripe Oy
Company Size: 1 employee
Industry: Consumer Services
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
Functionality
4.0
October 2020
Very good experience so far
Still early in the process but Rentles support and willingness to get things done is great!
Pros
Rentle is very intuitive, easy to use and has bunch of functionalities. You're good to go very quickly.
Cons
Tricky to suggest an alternative location for a customer that is looking for a specific product in network of multiple near-by locations. If the location preferred by customer has no inventory, by default customer needs to check other locations manually.
Reasons for Switching to Rentle
Due to scheduling and inventory handling issues.

Response from Rentle
Replied October 2020
Thank you for your review, Teijo! It's charming to hear that we are hitting the mark regarding our mix of functionalities that solve even the most complex rental processes. We will continue to improve, and I can assure you the results will continue to drive the industry forward.
October 2020
Jari from Syöte Rent&Safaris
Company Size: 2-10 employees
Industry: Sports
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
3.0
Customer support
5.0
Functionality
3.0
October 2020
Own experience - bike rentals but in winter more rental activities to customers
Good software and development work is continuing so in future software is more diverse and give more possibilities to end users and to customers. Customer service is perfect!
Pros
The base elements was already made and product (software) was ready to use when we started. Nice and clear operating system, App for users, automatic payments etc. This product is still under development and it is nice to be "involved partly to development brainstorming". If we have some ideas or needs for new functions to system, quite often we also get these.
Cons
We need more filters for functionality what is specified or focused to some special end users ---- like for skiing centers (shoe size, age of customer etc). We can easily live with these functions but these are extra for us. Of course for example skiing centers can have own opinions what is necessary for them and what is not.
Reasons for Choosing Rentle
We had already information for this software and we had interest to test it. After testing period it was easy to make decision - suitable product and very easy/fast implementation.
Reasons for Switching to Rentle
We needed more functionality for this software - more functionality to office work, App for customers/office, automatic payments (payment same time when customer do renting). Target was to get system for today's needs and for today's environment.

Response from Rentle
Replied November 2020
Thank you for your review, Jari! We are proud to work with companies like yours. Your suggestions are valued and we are glad you are happy with the results.
October 2020
Miika from Northern Rental
Company Size: 2-10 employees
Industry: Consumer Services
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
October 2020
Fast deploy solution
Overall we have seen beneficial to use Rentle, a way more cheap than the other if your business is smaall
Pros
Easy to manage if all rentals are done with Rentle. Customer support has been excellent.
Cons
If some rentals are for some reason done outside Rentle, it is not easy to manage those without making the reservation with Rentle (and paying the comission). Location management / shared products could be better.
Reasons for Choosing Rentle
Cheaper with almost the same functionalities
Reasons for Switching to Rentle
Too expensive monthly fee

Response from Rentle
Replied November 2020
Thank you for your review, Miika! We are happy to see our clients receive the benefits of Rentle.
October 2020
ELIYA from Stillcantik
Company Size: 2-10 employees
Industry: Apparel & Fashion
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
3.0
October 2020
Simple interface, easy to understand and outstanding customer service.
We are a small business. We operate at a physical shop and via Instagram. We realized we can improve our sales if we bring our rental platform online, and Rentle provides us just that. It allows us to operate online and send deliveries via post. Customers no longer need to visit our physical store to rent items.
Pros
First of all, I appreciate that Rentle provides a platform for small businesses to try the market and grow. Its free trial contains functional features that allow small businesses to operate the system properly. To us, we appreciate this function and will opt for the paid services once we reach a threshold of growth that enables us to invest more on the system. Its customer services is outstanding. Even when we are not paying customers (on free trial) we received incredible support from the team. This allows us to understand the system better and use all features for our business. The interface is convenient for customers. It is easy to set up and easy for us to understand.
Cons
There are some features that can be improved. The system is created with sports equipments in mind, so most features are targeted towards that. For example, the customer information that can be collected from customers is limited to those related to sports. It can be better if the questions are more general or perhaps, some forms can be left blanks to allow administrators to ask their own questions.

Response from Rentle
Replied November 2020
Thank you for your review, Eliya! We are glad you see how receptive we are to the needs and wants of our clients. We hope you like the improvements and thank you for the feedback.
July 2020
Alex from COSUBE
Company Size: 2-10 employees
Industry: Retail
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2020
Great Rental Software!
Pros
I've demo's a lot of rental software companies and used a few of them. Each one had glaring holes in inventory management or were not user friendly on the backend, the customer booking portal or both. In addition, they were usually way too expensive for for being incomplete rental software. Rentle is easy to setup and easy use on the backend and online reservation portal is really user friendly. Clean look that fits with our website's aesthetic. Track inventory, check out, check in, make edits to reservations and tracking bookings is all straight forward and easy to use! Stoked to have found Rentle.
Cons
As soon as online payments in the US are up and running this will be the complete package for us!
Reasons for Switching to Rentle
Peek Pro has poor inventory tracking (no check in or check out feature) and the widget was constantly buggy (would not allow people to actually pay for the reservation about 50% of the time). Also the work flow of the widget that the customer had to go through made little sense and created a lot of calls and emails with questions on to how to book the things they wanted. Good for tours, not good for rentals.

Response from Rentle
Replied July 2020
Thank you Alex for your review! We are stoked to have you onboard and we are working hard to bring the online payment support to the US!
July 2020
Kuutti from Roll Outdoors
Company Size: 2-10 employees
Industry: Sports
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
July 2020
Best customer service out there
We have been very happy with our journey with Rentle. Most of the features we didn't have when we started is actually allready now part of the software. We really like working with a company who seems to care about their customers needs!
Pros
Rentle is easy to use, does the job well and in case something goes wrong, the customer support is there for you, usually in minutes (if not in seconds!).
Cons
Website integration is not quite ready yet (july 2020 but what I've heard quite a few different options should be there before end of summer 2020.)
Reasons for Choosing Rentle
besides the features of the product we were really impressed that Rentle actually made us a functional webshop, which we could test, customize and start using immediately after the software demo. It was easy to decide when you can actually test it by yourself!
Reasons for Switching to Rentle
Rentle was a better combination of features in real life rental shop + a working web shop.

Response from Rentle
Replied July 2020
Thank you for your review Kuutti! It has been a pleasure to work with a company with such ambition and excitement as yours. As you've stated, the website integration is in our development pipeline and we are excited to soon be able to bring you more flexibility in it. :)
October 2020
Thibaut from Belgian Cycling Factory
Company Size: 51-200 employees
Industry: Sports
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
October 2020
Impressive Rental Software
The Customer Service of this product is fantastic. We have a very specific product that we're renting out in a very specific way, so we know we're not the easiest customer, but Rentle is very open to every question and is always thinking together with us for a solution.
Pros
You can create ghost products (that use the same inventory), you can add service time, choose the rental duration, start dates, extra rules when rentals should be made and that for each category. Those were all impressive features that we really need
Cons
Setting up the rental shop for the first time is a steep learning curve, but once you've got the hang of it, it is very easy to use. There are some other details that you need to set up beforehand because changing afterwards isn't easy, but the Customer Service and the openness that Rentle has makes it an always evolving product.

Response from Rentle
Replied November 2020
Thank you for your review, Thibaut! We are very excited to work with companies who are doing exciting things in their Industries. We are overjoyed with the way you and your team are finding ways to get the most out of Rentle.
April 2020
Henri from Rukakeskus Oy
Company Size: 51-200 employees
Industry: Leisure, Travel & Tourism
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
April 2020
Rukakeskus
Overall experience has been good and I'm glad we made the decision to switch entirely to Rentle for this season!
Pros
I liked the fact that we got rid of the paper rental agreements. Rentle helped us increase our sales because the program itself offers extra items for rent, VIP packages etc. Program was easy to use and learn for our employees.
Cons
- Little more flexibility on the modifications. For example it would be nice if administrators could change the texts that Rentle displays after a customer has completed filling his info. - Reports are OK, but I would like little more detailed reports. We have three rental shops and now the report is from all three together. - It would be good to be able to stay on track on individual items rental history. For example; scan the barcode from a ski and from that get the rental history of the ski.

Response from Rentle
Replied April 2020
Thank you for your kind review, Henri! It's nice to hear that in most parts the experiences with Rentle have been good. All the cons you mentioned (reports based on location, individual item's rental history, and more flexible text fields) are currently in the development, and we're excited to launch them before the start of the next winter season.
January 2020
Jarno from Äkäslompolo Sportshop
Company Size: 11-50 employees
Industry: Sporting Goods
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
January 2020
Great rental software!
Compared to reservations that we have before (we used to take reservation via email and phone) We get huge growth in reservations after we started to use Rentle software. Rentle also make a good rental experience for the customer (instore and online) and that is really important for us.
Pros
It is really easy to set up and use. Improving constantly by user feedback. Helps managing rental inventory. No double bookings anymore. Superb online booking capabilities. Cloud based operations, works in any device that have web browser. Really good customer service.
Cons
Some of the functions are a bit slow at time to time. For example inventory availability updates when making a new rental or reservation.

Response from Rentle
Replied February 2020
Thank you, Jarno! It's a joy to work with forward-looking rental companies like Sportshop.
July 2020
Teemu from SkiMac Tahko
Company Size: 2-10 employees
Industry: Retail
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
Functionality
4.0
July 2020
Perfect fit for rental company
Pros
Fast customer service from developers. Quick to act on bugs and other missing features we might need. Easy to use and learn. Can be run on any computer platform as it only needs a browser. No softwares needed.
Cons
Minor inconveniences during rental process that still need fixing but the dev team is quick to address the issues. No sell feature yet. Only rental.

Response from Rentle
Replied July 2020
Thanks for the review Teemu! We are always happy to get your feedback and are constantly looking for new ways for us to support your business in the best possible way.
July 2020
Mirja from Lapland Safaris AC Ltd
Company Size: 11-50 employees
Industry: Leisure, Travel & Tourism
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Customer support
5.0
Functionality
4.0
July 2020
Good system
Working well and developing all the time. Customer service via chat is really helpful.
Pros
Easy to use, it's easy and fast to give feedback.
Cons
Connection between the Rentle and our ERP system would be great so that we wouldn't neet to do the booking or stock handling in two different places.

Response from Rentle
Replied July 2020
Thank you Mirja for the review! We are happy about the active feedback you have been giving us, it helps us develop the product in such a way that it will support your business better.
January 2020
Kari from Äkäslompolo Sportshop
Company Size: 11-50 employees
Industry: Sporting Goods
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Customer support
5.0
Functionality
4.0
January 2020
Rentle offers lot of features in a simple easy to use package
Rentle offers easy to use software with massive time saving in our rental shop via option for customers to book equipment in advance. Overall Rentle helps us to serve our customers better!
Pros
Software is easy to use, lots of features, fast updates/bug fixing, good statistics and as customers learn to use Rentle/booking in advance the software will provide even more benefits for our company.
Cons
Few bugs from time to time and missing some features.

Response from Rentle
Replied February 2020
Thank you for the feedback, Kari. We're super happy to hear that we have been able to help you serve your customers better!
September 2020
Olli from Äkäslompolo SportShop
Company Size: 2-10 employees
Industry: Sports
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
September 2020
Rentle Review
Pros
Easy to use. Good customer interface. fast
Cons
Does not send any warning if if you do something wrong. (extend rental time...)

Response from Rentle
Replied September 2020
Thank you for your kind review, Olli! It's nice to hear how many great experiences with Rentle you are having. The cons you mentioned (are currently in development, and will be addressed as we allow customers to extend their rentals.) We hope you join our beta test group for this feature.
August 2020
Jenni from Lapland Safaris North
Company Size: 11-50 employees
Industry: Leisure, Travel & Tourism
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
Functionality
4.0
August 2020
Easy to use
Pros
Easy to use, easy to create new products. Clear software.
Cons
Software is a bit slow when you have lot of products in it.

Response from Rentle
Replied August 2020
Hi Jenni and thank you for your review! Happy to see that you find the software clear and easy to use. We are actively trying to upgrade the performance of the software and some of them have already been rolled out. Hopefully, these upgrades will help you even further! :)
July 2020
John from Kokouspoukama Oy
Company Size: 11-50 employees
Industry: Consumer Services
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
3.0
July 2020
Rental of kayacs and bicykles
This is the most comprehensive softwear for renting equipment, easy to use and very logical to set up. Pricing has many features that gives ther possibility to set different types of pricing to variable products.
Pros
Easa and logical to understand and implement
Cons
We would like to have the option to give discount codes to end users, this is coming in the near future I have been told.
Reasons for Choosing Rentle
Rentle has better features and is easyer to use and has more features that helps groving our business.
Reasons for Switching to Rentle
Rentle has better features and is easyer to use and has more features that helps groving our business.

Response from Rentle
Replied July 2020
Thanks John for the review! Great to hear that you have found the product easy to use. As you've mentioned, we discount codes are in development and are hopefully arriving soon.
August 2020
Timo from Sisu Outdoor Oy
Company Size: 2-10 employees
Industry: Sports
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
August 2020
Happy with Rentle
Inventory is well on time.. we haven't got any double bookings or missing customer details since we start with Rentle.
Pros
Easy to use, saves a lot of time when customers can do on line booking. Inventory works well even with specific products (bike models and sizes).
Cons
We wish to get shorter way to make our own bookings when we need to use our rental gears on our safari tours.
Reasons for Choosing Rentle
There was only Rentle on our mind.

Response from Rentle
Replied August 2020
Thank you for your review Timo! Great to hear that the online bookings are saving your time and that the inventory management has been on top of it all. We are working on upgrading our support for tours and internal bookings are a vital part of that. Let's stay in touch and bounce ideas about how to ease internal bookings. :)
July 2020
Ignacio from Call and ride SL
Company Size: 2-10 employees
Industry: Hospitality
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2020
Rentle has helped us to get a lot of new bookings
Rentle helps me to get paid clients and to do inventory.
Pros
It is really simple to use, not only for administrators but also for clients. It is also clean and quick.
Cons
It can also be focused on tours not only products.

Response from Rentle
Replied July 2020
Hi Ignacio, thank you for the review and partnership so far. We are happy to have you onboard!
November 2020
Kaisa from Artistiasu
Company Size: 2-10 employees
Industry: Textiles
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
3.0
Customer support
5.0
Functionality
5.0
November 2020
Artistiasu Costume Rental
We have been renting costumes for 2 decades and now just starting to do it in web. Hopefully it goes well
Pros
Easy and fast to use, stylish and clear visual outcome
Cons
I would love to have bigger pictures of products and company logo. More pictures of the products should also be possible to add for example in additional text field, likely 3 extra pictures or you tube videos.
Reasons for Choosing Rentle
Rentle had the best option for booking calendar

Response from Rentle
Replied November 2020
Thank you for your review, Kaisa! We are proud that you choose us as a partner, we appreciate the trust you have in us with your established business. You will not have to wait long for your requests our soon to be released "New Online flow" will make you very pleased.
October 2020
Maarit from Sisu Outdoor
Company Size: 2-10 employees
Industry: Sports
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
4.0
Functionality
5.0
October 2020
owner
Pros
i liked the most that it is easy to use and renting is quick.
Cons
It' not working together with bokun software

Response from Rentle
Replied November 2020
Thank you for your review, Maarit! We are glad you are able to take advantage of our powerful in-store options. Our team will personally help with your activities ;).
September 2020
Marcos from Ortopedia Mejorando
Company Size: 11-50 employees
Industry: Marketing and Advertising
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
September 2020
BETTER APPEARANCE
Pros
It is so intuitive when we are suffering on it. But we need more CTAs.
Cons
Colours appearence, typographies, and the booking section

Response from Rentle
Replied September 2020
Thank you, Marcos, for the review! We are happy about the feedback you have given us. Your comments help us highlight some of the features included in Rentle-core, and are not available in the Rentle-lite product you were using. I hope you can update this review when you are all set up with Rentle-core.
July 2020
Tytti from Hidden Trails Lapland
Company Size: 1 employee
Industry: Sports
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
July 2020
E-bike rental
Rentle webshop is great. Only if customers would learn to use it more!
Pros
Rentle was easy to take in use. You Don't have to be a IT genius to start with Rentle.
Cons
some kind of sheet for free inventary would be nice. from were you could see in one look what bike sizes you got free for the current week etc.

Response from Rentle
Replied July 2020
Thank you Tytti for the review! It has been great to work with you and we appreciate all the feedback you have already given us. What comes to the sheet, there is currently in development a system to support these kinds of situations and should be in live use in the near future. :)
July 2020
Johannes from Roll Outdoors Oy
Company Size: 11-50 employees
Industry: Leisure, Travel & Tourism
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
July 2020
Easy rentals
Renting out hundreds of bikes every month means you need to keep things in order. Rentle really helps with that.
Pros
Online rental is a killer feature! It helps us to keep focus on renting and taking care of bikes, not clicking icons and using the computers.
Cons
Can't wait for the wordpress plugin to implement the booking process to our own web page.
Reasons for Switching to Rentle
We needed a professional system that helps our everyday processes

Response from Rentle
Replied August 2020
Hi Johannes and thanks for your review! Great you have you onboard and happy to hear that you like the online shop.
November 2020
Gene from Vangampelaere.be
Company Size: 1 employee
Industry: Computer Software
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
November 2020
Easy to use and quick setup
Pros
Setting up the product was so easy and with the help of an excellent customer support call I managed to solve my business problem.
Cons
no cons, you get what you see. No surprises.

Response from Rentle
Replied November 2020
Thank you for your review, Gene! We are happy to see our clients make a fast transition and receive the benefits of Rentle without any blockers.
August 2020
Samuel from Thoma Service UG
Company Size: 11-50 employees
Industry: Sports
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
August 2020
Experience review
Bike Rentals are way better organised then they had been very helpful support
Pros
Easy to work with, the workflow of the software is easy to fit in our Rentalsflow
Cons
Customising should be a bit easier for example there should be options to lodge individual confirmation emails to Customers booking

Response from Rentle
Replied September 2020
Thanks for the review, Samuel! Feedback like this helps us develop the product in a way that supports the need of our customers. We use your insights as we roll out new features. I think this is definitely going to be rolling out in the near future.
November 2020
Jeppe from Huilers Oy
Company Size: 2-10 employees
Industry: Media Production
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
November 2020
Satisfied customer from the first minute.
Pros
Simple to use as a user and very easy to set up a shop as well.
Cons
Only +++ at this point, let's see what the future brings.
Reasons for Switching to Rentle
Took me 2 yrs to set up a shop with Bokun (still not finished and never will) - 15minutes with Rentle.

Response from Rentle
Replied February 2021
Hey Jeppe! Thanks for the review - Great to hear that you got up and running with Rentle so fast.
July 2020
Sam from TAFF
Company Size: 2-10 employees
Industry: Entertainment
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
July 2020
Rentle for a theatrical equipment supplier
They are lovely to chat to and support is very quick which is unusual for their price point.
Pros
It is a beautiful design with an intuitive design, roll out is easy as people can teach themselves mostly. Compared to other more expensive software I have used for RMS in the past it is years ahead in usability. An online UI with inventory is perfect for our business and prevents double booking which is a feature not seen at this price point.
Cons
The old product adding page was slightly unstreamlined however after chatting to support they made some changes slashing how long it took to add products.

Response from Rentle
Replied July 2020
Thank you Sam for your review! It has been a pleasure to have work with you. We are always eager to learn from our customers what obstacles they are facing in their daily work so that we can improve our product to help them. Thank you for your active feedback!
April 2021
Nikki from Skateday
Company Size: 2-10 employees
Industry: Recreational Facilities and Services
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
3.0
Customer support
5.0
Functionality
5.0
April 2021
Great product for startups in the rental business
Pros
I really like the customer flow of the product as well as the ease of setting up the business
Cons
I would like to be able to customize my emails, which I cannot do in the lite version
Reasons for Choosing Rentle
The customer flow is better and their customer service is friendly
Reasons for Switching to Rentle
I did not like to customer flow so much
October 2020
Jed from Planet JJs
Company Size: 2-10 employees
Industry: Leisure, Travel & Tourism
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2020
A great help for us starting out
Its been great, easy, smooth - very helpful, always trying to make things work.
Pros
When I started looking for a product I had set image in my mind of what I wanted/needed, and after doing countless free trials with various other company's I came across Rentle and it was exactly what I had pictured!
Cons
There is not much not to like, however my business model is pretty different so our fit into the Rentle software is a little forced - but Rentle are doing everything they can to make it work, I could ask for anything more.

Response from Rentle
Replied October 2020
Thank you, Jed, for your review! It has been a pleasure to work with you. I am glad we can deliver on your vision. It is also significant that you feel our enthusiasm as we work with you to find new and innovative ways to increase online renting and customer retention. We look forward to a prosperous future; keep up the excellent work.
October 2020
Topi from Kalhut Oy
Company Size: 2-10 employees
Industry: Sporting Goods
Review Source: Capterra
Ease-of-use
3.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
October 2020
Rentle is easy-to-hop-on software for renting stuff
Really good overall experience. Easy to set up and easy to run.
Pros
The products can be customized. Also the customer support is really good and fast.
Cons
The category-menu is not necessary for us and we would like to hide it. It's something they're working on. Some things like setting the rental prices could be a bit more user-friendly.
Reasons for Choosing Rentle
It was too clumsy and strict.

Response from Rentle
Replied November 2020
Thank you, Topi, for your review! We are glad you choose to hop on fast. Some of the features you are looking for are available in the Core product. We can also enable specific modules for Lite users. sales(a)rentle.io
July 2020
Sami from Kokouspoukama Oy
Company Size: 2-10 employees
Industry: Leisure, Travel & Tourism
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
July 2020
Easy to use and looks good!
Pros
Easy to start and works nicely. Support is fast.
Cons
At the moment only one payment provider and no promo codes. ( Should be coming soon?)
Reasons for Choosing Rentle
It looks really good and it was simple to start with.

Response from Rentle
Replied July 2020
Thank you Sami for your review! It has been a pleasure to work with you. As you've stated, additional payment methods and promotional codes are on our table and we are aiming to get them into use in the near future.
January 2021
Tim from TimSound
Company Size: 1 employee
Industry: Music
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2021
Perfect and super easy to use
I use it to rent out my audiovisual equipment, with integration on my own website (through WordPress)
Pros
The look and feel is great. It's so easy to use, with all the functionalities I need and more! Very nice integration with WordPress. The free version is already great, but the core version really shines.
Cons
Didn't find a way to sort my products, but thanks to a helpful support-tech, I found the sort-button (which I really overlooked... my bad)

Response from Rentle
Replied February 2021
Hi Tim! Awesome to hear that everything works smoothly. And your website looks rad as well!
April 2020
Anonymous
Company Size: 51-200 employees
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
April 2020
Rentle for SkiResort
Warehouse awareness, availability and ready-to-rent was the key reason we chose Rentle. Also upsell capabilities are interesting.
Pros
Deployment process was smooth and fast. Rentle is really Customer-Centric.
Cons
No big / mentionable cons from my experience.

Response from Rentle
Replied April 2020
Thank you a ton for the review! We make everything we can to maintain or even improve your experience with Rentle as good as it has been so far.
July 2020
Iwan from two elements GmbH
Company Size: 1 employee
Industry: Sports
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
July 2020
Small footprint rental software
Allows me to manage my equipment and prevents that I rent products that are already rented to others or reserved for tours.
Pros
Creation of products and sets is very easy. Nice usability and low maintenance necessary.
Cons
There is no detailed per-equipment availability overview. If a customer wants to rent a specific equipment and asks me "when is it available", I do not have an easy way to find out. Integration with Wordpress not that optimal yet.
Reasons for Choosing Rentle
Ease of use
Reasons for Switching to Rentle
Previous product not flexible enough

Response from Rentle
Replied July 2020
Thank you Iwan for your review! We are happy that you find our product to be easily used. A visual per-equipment availability overview is in development and it is planned to be available in the near future.
July 2020
Juliet from Tabs Are For Flying
Company Size: 2-10 employees
Industry: Performing Arts
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Functionality
3.0
July 2020
Slick and easy to use
Pros
The pricing structure, with fees priced at 5% of hires made using the platform, worked really well for us.
Cons
The process of adding all of our products to the system isn’t likely to be very time-consuming.
Reasons for Choosing Rentle
It was much cheaper!

Response from Rentle
Replied July 2020
Hi Juliet and thank you for your review! If there are some specific features you are missing we are always happy to hear about them either through the chat in the product or via email!
January 2021
Derek from FlixFilm
Company Size: 1 employee
Industry: Broadcast Media
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2021
Keeping organized
Very happy, looks professional, easy to use
Pros
I finally found a solution to keeping track of my equipment hire problems, no more writing down on bits of paper when customers called, they choose what they want, for how long and I can print out their requirements
Cons
Not much really, would like the taxes to added after, but after contacting support they said they will be implementing it in a couple of months
Reasons for Choosing Rentle
Best value, ease of use

Response from Rentle
Replied February 2021
Derek, Thank you for the review. We are happy to be your choice to solve the problems that many renters face in their day to day operations.
March 2021
Emil from J22 Technical Support
Company Size: 1 employee
Industry: Events Services
Review Source: Capterra
Ease-of-use
5.0
Value for money
2.0
Customer support
5.0
Functionality
4.0
March 2021
Free trial review
I like the UI very much. User friendly that is very important to me. I like it!
Pros
Easy to use! Can be very powerful when using all features.
Cons
The cost for the core package is too expensive.

Response from Rentle
Replied March 2021
Emil, Thank you! Your review is very valuable and we appreciate it. Please talk to sales. We have created the CORE commission pricing to make it easier for companies like yourself.
October 2020
Jaimie from The Local Flower Collective
Company Size: 2-10 employees
Industry: Events Services
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
October 2020
User - friendly software
Pros
Rentle was easy to set up​ and our members find it straight forward and easy to use. It also has a very clean and visually appealing look.
Cons
As a new user, I suggest improving the picture quality of​ the images. Allowing them to be enlarged or open to a pop-up would be very beneficial for our members.

Response from Rentle
Replied October 2020
Thank you for your review, Jamie! Great to hear that your clients find the service easy to use. There will be some changes coming to the online store which will include images. I will keep you posted on the progress.
March 2021
Denise from Country Hire and Go Ltd
Company Size: 1 employee
Industry: Leisure, Travel & Tourism
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
March 2021
Great Service
I haven't used it with customers yet but it looks and feels a great product
Pros
Easy to use and NOT another App great its cloud based
Cons
Building the products and services felt a bit prolonged due to different varients within the category.
Reasons for Choosing Rentle
Cloud based, low price and specific to bikes

Response from Rentle
Replied March 2021
Thank you for your review, Denise. We are glad we are your #1 choice for rental software. Your input will help us make an even better product.
September 2020
Heinz from Urban Bike Tours
Company Size: 2-10 employees
Industry: Sports
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
September 2020
Heinz
Very friendly team.
Pros
Personal support. Easy to handle. Usable for store and online.
Cons
There are still a few bugs in the german version.

Response from Rentle
Replied September 2020
Thanks for the review, Heinz! Feedback like this helps us develop the product in a way that supports the need of our customers. Thank you for pointing out what we missed. With your help and the rest of our awesome clients, Rentle has built the most extensive support for local languages.
January 2021
Tomi from Kokemäen TS-Data
Company Size: 1 employee
Industry: Information Technology and Services
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2021
Pitkajarvi
I was contacted very soon after registering and everything went very smooth. I am pleased with the service i've had
Pros
It is well tought and fits for our needs perfectly. Very easy to set up and supports finnish language.
Cons
So far I have very little experience with the software, so far there is nothing to complain :)

Response from Rentle
Replied February 2021
Hi Tomi, thank you for the review. We are glad that you have enjoyed the service so far!
March 2021
Mira from Rukakeskus Oy
Company Size: 51-200 employees
Industry: Hospitality
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
3.0
Value for money
3.0
Customer support
5.0
Functionality
3.0
March 2021
First time user
Pros
Seem to be easy to use. Reporting was a bit slow but the support was extremely helpfull and fast.
Cons
It would be great to export reports directly to excel.