Easy to use booking service!

Very happy and satisfied

Pros

Easy to use Free plan Alot of settings/variations Excellent customer service Wordpress plugin Translation support Customization!

Cons

Might be a bit pricy for small businesses

Revolutionary for rental and activities business model

Superb support and reaction time for problems. I have never experienced such a great attitude towards users from support people.

Pros

Flexibility, ease of use, integrated payment options, broad scope that can be used to make all our activities, rental products, tickets, etc. products available for online booking

Cons

Rentle is still under development so there are many things missing but all the essentials are there to make the business roll. Rentle is developing new features in a rapid phase so the features missing now, might be there tomorrow.

Rentle

Pros

with short period of using rentle, I like the most that it is easy to use.

Cons

It is sooo slow to use , takes time to get the overview of the rental situation. Also would be great to get an overview of rental situation something like a "calendar style", to see maybe more clear the situation. Maybe I am old-fashioned but I am missing more visible picture of rental situation.

Very good experience so far

Still early in the process but Rentles support and willingness to get things done is great!

Pros

Rentle is very intuitive, easy to use and has bunch of functionalities. You're good to go very quickly.

Cons

Tricky to suggest an alternative location for a customer that is looking for a specific product in network of multiple near-by locations. If the location preferred by customer has no inventory, by default customer needs to check other locations manually.

Own experience - bike rentals but in winter more rental activities to customers

Good software and development work is continuing so in future software is more diverse and give more possibilities to end users and to customers. Customer service is perfect!

Pros

The base elements was already made and product (software) was ready to use when we started. Nice and clear operating system, App for users, automatic payments etc. This product is still under development and it is nice to be "involved partly to development brainstorming". If we have some ideas or needs for new functions to system, quite often we also get these.

Cons

We need more filters for functionality what is specified or focused to some special end users ---- like for skiing centers (shoe size, age of customer etc). We can easily live with these functions but these are extra for us. Of course for example skiing centers can have own opinions what is necessary for them and what is not.

Fast deploy solution

Overall we have seen beneficial to use Rentle, a way more cheap than the other if your business is smaall

Pros

Easy to manage if all rentals are done with Rentle. Customer support has been excellent.

Cons

If some rentals are for some reason done outside Rentle, it is not easy to manage those without making the reservation with Rentle (and paying the comission). Location management / shared products could be better.

Simple interface, easy to understand and outstanding customer service.

We are a small business. We operate at a physical shop and via Instagram. We realized we can improve our sales if we bring our rental platform online, and Rentle provides us just that. It allows us to operate online and send deliveries via post. Customers no longer need to visit our physical store to rent items.

Pros

First of all, I appreciate that Rentle provides a platform for small businesses to try the market and grow. Its free trial contains functional features that allow small businesses to operate the system properly. To us, we appreciate this function and will opt for the paid services once we reach a threshold of growth that enables us to invest more on the system. Its customer services is outstanding. Even when we are not paying customers (on free trial) we received incredible support from the team. This allows us to understand the system better and use all features for our business. The interface is convenient for customers. It is easy to set up and easy for us to understand.

Cons

There are some features that can be improved. The system is created with sports equipments in mind, so most features are targeted towards that. For example, the customer information that can be collected from customers is limited to those related to sports. It can be better if the questions are more general or perhaps, some forms can be left blanks to allow administrators to ask their own questions.

Great Rental Software!

Pros

I've demo's a lot of rental software companies and used a few of them. Each one had glaring holes in inventory management or were not user friendly on the backend, the customer booking portal or both. In addition, they were usually way too expensive for for being incomplete rental software. Rentle is easy to setup and easy use on the backend and online reservation portal is really user friendly. Clean look that fits with our website's aesthetic. Track inventory, check out, check in, make edits to reservations and tracking bookings is all straight forward and easy to use! Stoked to have found Rentle.

Cons

As soon as online payments in the US are up and running this will be the complete package for us!

Best customer service out there

We have been very happy with our journey with Rentle. Most of the features we didn't have when we started is actually allready now part of the software. We really like working with a company who seems to care about their customers needs!

Pros

Rentle is easy to use, does the job well and in case something goes wrong, the customer support is there for you, usually in minutes (if not in seconds!).

Cons

Website integration is not quite ready yet (july 2020 but what I've heard quite a few different options should be there before end of summer 2020.)

Impressive Rental Software

The Customer Service of this product is fantastic. We have a very specific product that we're renting out in a very specific way, so we know we're not the easiest customer, but Rentle is very open to every question and is always thinking together with us for a solution.

Pros

You can create ghost products (that use the same inventory), you can add service time, choose the rental duration, start dates, extra rules when rentals should be made and that for each category. Those were all impressive features that we really need

Cons

Setting up the rental shop for the first time is a steep learning curve, but once you've got the hang of it, it is very easy to use. There are some other details that you need to set up beforehand because changing afterwards isn't easy, but the Customer Service and the openness that Rentle has makes it an always evolving product.

Rukakeskus

Overall experience has been good and I'm glad we made the decision to switch entirely to Rentle for this season!

Pros

I liked the fact that we got rid of the paper rental agreements. Rentle helped us increase our sales because the program itself offers extra items for rent, VIP packages etc. Program was easy to use and learn for our employees.

Cons

- Little more flexibility on the modifications. For example it would be nice if administrators could change the texts that Rentle displays after a customer has completed filling his info. - Reports are OK, but I would like little more detailed reports. We have three rental shops and now the report is from all three together. - It would be good to be able to stay on track on individual items rental history. For example; scan the barcode from a ski and from that get the rental history of the ski.

Great rental software!

Compared to reservations that we have before (we used to take reservation via email and phone) We get huge growth in reservations after we started to use Rentle software. Rentle also make a good rental experience for the customer (instore and online) and that is really important for us.

Pros

It is really easy to set up and use. Improving constantly by user feedback. Helps managing rental inventory. No double bookings anymore. Superb online booking capabilities. Cloud based operations, works in any device that have web browser. Really good customer service.

Cons

Some of the functions are a bit slow at time to time. For example inventory availability updates when making a new rental or reservation.

Perfect fit for rental company

Pros

Fast customer service from developers. Quick to act on bugs and other missing features we might need. Easy to use and learn. Can be run on any computer platform as it only needs a browser. No softwares needed.

Cons

Minor inconveniences during rental process that still need fixing but the dev team is quick to address the issues. No sell feature yet. Only rental.

Good system

Working well and developing all the time. Customer service via chat is really helpful.

Pros

Easy to use, it's easy and fast to give feedback.

Cons

Connection between the Rentle and our ERP system would be great so that we wouldn't neet to do the booking or stock handling in two different places.

Rentle offers lot of features in a simple easy to use package

Rentle offers easy to use software with massive time saving in our rental shop via option for customers to book equipment in advance. Overall Rentle helps us to serve our customers better!

Pros

Software is easy to use, lots of features, fast updates/bug fixing, good statistics and as customers learn to use Rentle/booking in advance the software will provide even more benefits for our company.

Cons

Few bugs from time to time and missing some features.

Rentle Review

Pros

Easy to use. Good customer interface. fast

Cons

Does not send any warning if if you do something wrong. (extend rental time...)

Easy to use

Pros

Easy to use, easy to create new products. Clear software.

Cons

Software is a bit slow when you have lot of products in it.

Rental of kayacs and bicykles

This is the most comprehensive softwear for renting equipment, easy to use and very logical to set up. Pricing has many features that gives ther possibility to set different types of pricing to variable products.

Pros

Easa and logical to understand and implement

Cons

We would like to have the option to give discount codes to end users, this is coming in the near future I have been told.

Happy with Rentle

Inventory is well on time.. we haven't got any double bookings or missing customer details since we start with Rentle.

Pros

Easy to use, saves a lot of time when customers can do on line booking. Inventory works well even with specific products (bike models and sizes).

Cons

We wish to get shorter way to make our own bookings when we need to use our rental gears on our safari tours.

Rentle has helped us to get a lot of new bookings

Rentle helps me to get paid clients and to do inventory.

Pros

It is really simple to use, not only for administrators but also for clients. It is also clean and quick.

Cons

It can also be focused on tours not only products.

Artistiasu Costume Rental

We have been renting costumes for 2 decades and now just starting to do it in web. Hopefully it goes well

Pros

Easy and fast to use, stylish and clear visual outcome

Cons

I would love to have bigger pictures of products and company logo. More pictures of the products should also be possible to add for example in additional text field, likely 3 extra pictures or you tube videos.

owner

Pros

i liked the most that it is easy to use and renting is quick.

Cons

It' not working together with bokun software

BETTER APPEARANCE

Pros

It is so intuitive when we are suffering on it. But we need more CTAs.

Cons

Colours appearence, typographies, and the booking section

E-bike rental

Rentle webshop is great. Only if customers would learn to use it more!

Pros

Rentle was easy to take in use. You Don't have to be a IT genius to start with Rentle.

Cons

some kind of sheet for free inventary would be nice. from were you could see in one look what bike sizes you got free for the current week etc.

Easy rentals

Renting out hundreds of bikes every month means you need to keep things in order. Rentle really helps with that.

Pros

Online rental is a killer feature! It helps us to keep focus on renting and taking care of bikes, not clicking icons and using the computers.

Cons

Can't wait for the wordpress plugin to implement the booking process to our own web page.

Easy to use and quick setup

Pros

Setting up the product was so easy and with the help of an excellent customer support call I managed to solve my business problem.

Cons

no cons, you get what you see. No surprises.

Experience review

Bike Rentals are way better organised then they had been very helpful support

Pros

Easy to work with, the workflow of the software is easy to fit in our Rentalsflow

Cons

Customising should be a bit easier for example there should be options to lodge individual confirmation emails to Customers booking

Satisfied customer from the first minute.

Pros

Simple to use as a user and very easy to set up a shop as well.

Cons

Only +++ at this point, let's see what the future brings.

Rentle for a theatrical equipment supplier

They are lovely to chat to and support is very quick which is unusual for their price point.

Pros

It is a beautiful design with an intuitive design, roll out is easy as people can teach themselves mostly. Compared to other more expensive software I have used for RMS in the past it is years ahead in usability. An online UI with inventory is perfect for our business and prevents double booking which is a feature not seen at this price point.

Cons

The old product adding page was slightly unstreamlined however after chatting to support they made some changes slashing how long it took to add products.

Great product for startups in the rental business

Pros

I really like the customer flow of the product as well as the ease of setting up the business

Cons

I would like to be able to customize my emails, which I cannot do in the lite version

A great help for us starting out

Its been great, easy, smooth - very helpful, always trying to make things work.

Pros

When I started looking for a product I had set image in my mind of what I wanted/needed, and after doing countless free trials with various other company's I came across Rentle and it was exactly what I had pictured!

Cons

There is not much not to like, however my business model is pretty different so our fit into the Rentle software is a little forced - but Rentle are doing everything they can to make it work, I could ask for anything more.

Rentle is easy-to-hop-on software for renting stuff

Really good overall experience. Easy to set up and easy to run.

Pros

The products can be customized. Also the customer support is really good and fast.

Cons

The category-menu is not necessary for us and we would like to hide it. It's something they're working on. Some things like setting the rental prices could be a bit more user-friendly.

Easy to use and looks good!

Pros

Easy to start and works nicely. Support is fast.

Cons

At the moment only one payment provider and no promo codes. ( Should be coming soon?)

Perfect and super easy to use

I use it to rent out my audiovisual equipment, with integration on my own website (through WordPress)

Pros

The look and feel is great. It's so easy to use, with all the functionalities I need and more! Very nice integration with WordPress. The free version is already great, but the core version really shines.

Cons

Didn't find a way to sort my products, but thanks to a helpful support-tech, I found the sort-button (which I really overlooked... my bad)

Rentle for SkiResort

Warehouse awareness, availability and ready-to-rent was the key reason we chose Rentle. Also upsell capabilities are interesting.

Pros

Deployment process was smooth and fast. Rentle is really Customer-Centric.

Cons

No big / mentionable cons from my experience.

Small footprint rental software

Allows me to manage my equipment and prevents that I rent products that are already rented to others or reserved for tours.

Pros

Creation of products and sets is very easy. Nice usability and low maintenance necessary.

Cons

There is no detailed per-equipment availability overview. If a customer wants to rent a specific equipment and asks me "when is it available", I do not have an easy way to find out. Integration with Wordpress not that optimal yet.

Slick and easy to use

Pros

The pricing structure, with fees priced at 5% of hires made using the platform, worked really well for us.

Cons

The process of adding all of our products to the system isn’t likely to be very time-consuming.

Keeping organized

Very happy, looks professional, easy to use

Pros

I finally found a solution to keeping track of my equipment hire problems, no more writing down on bits of paper when customers called, they choose what they want, for how long and I can print out their requirements

Cons

Not much really, would like the taxes to added after, but after contacting support they said they will be implementing it in a couple of months

Free trial review

I like the UI very much. User friendly that is very important to me. I like it!

Pros

Easy to use! Can be very powerful when using all features.

Cons

The cost for the core package is too expensive.

User - friendly software

Pros

Rentle was easy to set up​ and our members find it straight forward and easy to use. It also has a very clean and visually appealing look.

Cons

As a new user, I suggest improving the picture quality of​ the images. Allowing them to be enlarged or open to a pop-up would be very beneficial for our members.

Great Service

I haven't used it with customers yet but it looks and feels a great product

Pros

Easy to use and NOT another App great its cloud based

Cons

Building the products and services felt a bit prolonged due to different varients within the category.

Heinz

Very friendly team.

Pros

Personal support. Easy to handle. Usable for store and online.

Cons

There are still a few bugs in the german version.

Pitkajarvi

I was contacted very soon after registering and everything went very smooth. I am pleased with the service i've had

Pros

It is well tought and fits for our needs perfectly. Very easy to set up and supports finnish language.

Cons

So far I have very little experience with the software, so far there is nothing to complain :)

First time user

Pros

Seem to be easy to use. Reporting was a bit slow but the support was extremely helpfull and fast.

Cons

It would be great to export reports directly to excel.