RentMaster

RATING:

4.9

(32)

About RentMaster

RentMaster is a rental management software designed to help businesses manage stocks, pickups, deliveries, orders and customer communications. The platform enables managers to track real-time product availability and define categories as well as subcategories to organize the inventory. Administrators can maintain a searchable customer database and set up personalized order status values such as reserved, received, shipped, canceled and more. RentMaster allows teams to set up personalized order discounts, payment methods and delivery types on a unified interface. Additionally, supervisors can utilize the filter functionality to sort rental, sales and other statistics based on date and time. RentMaster lets stakeholders set up reminders and process payments via check, c...

RentMaster Pricing

Please contact RentMaster for pricing details.

Starting price: 

$1,495.00 one time

Free trial: 

Available

Free version: 

Not Available

RentMaster order details
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RentMaster Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for RentMaster

1 - 5 of 26 Reviews

Rafe

Entertainment, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

Simple and Effective

Excellent. Customer support is responsive and extremely knowledgeable in the rental industry.

PROS

The simplicity of the software. It looks simple and it is simple to use. No long hours and multi-session training. The functionality is enormous. This software has streamlined our inventory of over 100,000 items and regained it's accuracy in less than 12 months.

CONS

Some minor glitches here and there. That being said, we have been working with the RentMaster team to customize the software so that isto be expected.

Reason for choosing RentMaster

Simplicity of use, Customer support and price-point

Reasons for switching to RentMaster

The NX software was too restrictive for our processes. The multi-step process of dispatching and returning is better suited for sales

Suren

Entertainment, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

The best rental management software out there.

RentMaster has allowed our company to grow from a business with revenue under $1,000,000 to over $5,000,000 annually. The program has scaled with us over many years and we are still working to make it better and add more features for our business.

PROS

Scheduling, availability, easy of integtration with email, CRM, and accounting all made RentMaster the best choice for us.

CONS

The developer is extremely busy making the software better constantly for all his customers, he may need to hire a little more help. :)

Reason for choosing RentMaster

RentMaster provided the best customizations available so we could tune the software to the needs of our business and our customers.

Dean

Events Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2022

Rentmaster

you can not fault the back up service. very efficient and helpful.

PROS

Moving to Rentmaster has been the best thing ever. it saves me hours of replying to emails. the orders just drop in 24/7

CONS

the system is in two parts for the online version, one is desk top and the other online. the online version is not really user friendly for day to day use but the desk top is. down side is you need to be in the office to use it.

Reason for choosing RentMaster

its a one off payment, no ongoing fees

Daniel

Higher Education, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

Exceptional Customer Service

We have loved working with the RM team [SENSITIVE CONTENT] is so responsive and always willing to brainstorm solutions. Any problem we have ever brought forward he has given 110% of his efforts to solve.

PROS

Easy to use, grows with your operation and you have the best customer service on the planet!

CONS

We have had a few minor glitches such as the package tab disappearing temporarily.

Reason for choosing RentMaster

Cost, customer service, and the fact that Rentmaster was designed for complex rentals and not just a bi product.

Reasons for switching to RentMaster

We outgrew the old system and needed reliability

Sandy

Consumer Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

Sandy

Great! [SENSITIVE CONTENT] always get right back to me.

PROS

Easy to use for a rental business. I also like that it link to my website and the customer can book from the website.

CONS

I have a hard time sinking product to website

Reason for choosing RentMaster

I loved this program

Reasons for switching to RentMaster

This product does much more and easier to use