--- title: "RepairDesk Software Reviews, Demo & Pricing - 2026" description: "Review of RepairDesk Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/retail/repair-desk-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Retail POS System Software](https://www.softwareadvice.com/retail/) / RepairDesk Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/retail/repair-desk-profile/reviews/)[Alternatives](https://www.softwareadvice.com/retail/repair-desk-profile/alternatives/) # RepairDesk Review From $99-$149/month 3 plans Wondering if RepairDesk is right for your organization? Our Retail POS System Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview RepairDesk 4.7 [(245)](https://www.softwareadvice.com/retail/repair-desk-profile/reviews/) Pricing Starting at $99.00 flat rate per month ### About RepairDesk RepairDesk is a modern repair shop management software perfectly suited for automating operations in single-store, multi-store, franchise and mail-in repair depot businesses. The software is highly customizable to each particular business' workflow and is designed to serve many industry verticals including cell phone repairs, computer repairs, drone repairs, electronic repairs, watch & jewelry repairs, shoe repairs and a whole lot more. Using RepairDesk allows repair store owners to create product/service listings and align different repair modules as they see fit. This gives RepairDesk a truly versatile approach to running your repair business just the way you want it. RepairDesk offers 40+ powerful integrations and modules with popular services such as QuickBooks, Xero, Square, Zapier, and a whole host of others. Available in 30+ languages, it is trusted by more than 2,700 businesses worldwide. Supplementing the experience is a built-in payment processing service that lets customers perform business transactions at great rates with no extra configuration once you sign on for it. Get started with RepairDesk today to seamlessly track repair jobs, manage inventory, order stock... & manage your repair store. Save over 1,000 hours a year on critical tasks & run a more profitable business. Try here: https://www.repairdesk.co/ Do you work for RepairDesk? [Manage this product listing](https://www.g2.com/products/repairdesk-repairdesk/claim_requests/new?auto=true) Wondering if RepairDesk is right for your organization? Our Retail POS System Software selection experts can help you in 15 minutes or less. ## RepairDesk User Interface ## Popular RepairDesk Alternatives Main Product RepairDesk 4.7 [(245)](https://www.softwareadvice.com/retail/repair-desk-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.60Value for money - 4.75Customer support - 4.64Functionality Pricing Starting at $99.00 per month Get Price Alternative Product [Clover](https://www.softwareadvice.com/retail/clover-profile/) 3.8 [(581)](https://www.softwareadvice.com/retail/clover-profile/reviews/) Ratings Breakdown - 4.01Ease of use - 3.40Value for money - 3.23Customer support - 3.77Functionality Pricing Available upon request Get Price Alternative Product [BytePhase](https://www.softwareadvice.com/product/258659-BytePhase/) 4.9 [(18)](https://www.softwareadvice.com/product/258659-BytePhase/#reviews) Ratings Breakdown - 4.83Ease of use - 4.72Value for money - 4.94Customer support - 4.56Functionality Pricing Starting at $11.00 per month Get Price Alternative Product [OpenRMA](https://www.softwareadvice.com/computer-repair-shop/openrma-profile/) 4.8 [(22)](https://www.softwareadvice.com/computer-repair-shop/openrma-profile/reviews/) Ratings Breakdown - 4.86Ease of use - 4.91Value for money - 4.82Customer support - 4.59Functionality Pricing Starting at £149.90 one time Get Price Alternative Product [RepairShopr](https://www.softwareadvice.com/crm/repairshopr-profile/) 4.4 [(128)](https://www.softwareadvice.com/crm/repairshopr-profile/reviews/) Ratings Breakdown - 4.31Ease of use - 4.35Value for money - 4.22Customer support - 4.26Functionality Pricing Starting at $59.99 per month Get Price Alternative Product [RepairCMS Ultimate](https://www.softwareadvice.com/product/523865-RepairCMS-Ultimate/) 5.0 [(6)](https://www.softwareadvice.com/product/523865-RepairCMS-Ultimate/#reviews) Ratings Breakdown - 5.0Ease of use - 4.67Value for money - 5.0Customer support - 4.83Functionality Pricing Starting at €29.00 per month Get Price ## RepairDesk Pricing and Plans Starting price: $99.00 per month Free Trial Free Version Essential $99.00 flat rate, per month No plan information available Growth $149.00 flat rate, per month No plan information available Advanced Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## RepairDesk Features - Popular features found in Retail POS System Barcode/Ticket Scanning Gift Card Management Inventory Management Pricing Management Returns Tracking Sales Reports Touch Screen - More features of RepairDesk Access Controls/Permissions Accounting Accounting Integration Activity Dashboard Alerts/Notifications API Backup and Recovery Barcode/Label Management Barcode Recognition Barcoding/RFID Billing & Invoicing Billing Portal Bulk Send Calendar Management Cash Management Catalog Management Client Portal Commission Management Contact Management Credit Card Processing Credit Note CRM Customer Database Customer History Customer Management Customizable Branding Customizable Invoices Customizable Reports Customizable Templates Data Import/Export Data Synchronization Discount Management Document Management eCommerce Management Electronic Payments Electronic Signature Email Management Email Marketing Employee Management Estimating For Retail Historical Reporting Hourly Billing Intake Management Inventory Replenishment Inventory Tracking Invoice Creation Invoice History Invoice Management Invoice Processing Item Management Job Management Label Printing Loyalty Program Marketing Automation Mobile Alerts Mobile Payments Multi-Currency Multi-Language Multi-Location Multi-Store Online Invoicing Order Management Payment Processing Point of Sale (POS) Price/Margin Management Product Catalog Promotions Management Purchase Order Management Purchasing & Receiving Real-Time Data Real-Time Reporting Real-Time Updates Receipt Management Reminders Repair Tickets Repair Tracking Reporting/Analytics Reporting & Statistics Retail Inventory Management Retail Management Returns Management Rewards Management Sales Order Management Sales Tax Management Sales Trend Analysis Search/Filter Status Tracking Stock Management Supplier Management Tagging Task Management Tax Calculation Third-Party Integrations Time & Expense Tracking Transaction History Vendor Management Warranty Tracking Wholesaler Management ## RepairDesk Integrations QuickBooks Online Integration rated undefined from -1 review WooCommerce Integration rated undefined from -1 review Stripe Integration rated undefined from -1 review Square Payments Integration rated undefined from -1 review Xero Integration rated undefined from -1 review PayPal Integration rated undefined from -1 review See all 16 integrations ## RepairDesk User Reviews ## RepairDesk customer ratings - Overall rating: 4.7/5 - Total reviews: 245 ### Rating distribution - 5 stars: 198 reviews (81%) - 4 stars: 29 reviews (12%) - 3 stars: 13 reviews (5%) - 2 stars: 1 reviews (0%) - 1 star: 4 reviews (2%) ### Secondary ratings - Ease of use: 4.6/5 - Value for money: 4.6/5 - Customer support: 4.7/5 - Functionality: 4.6/5 --- ### Great customer service after poor service from competitor! - Overall rating: 5/5 - Reviewer: Oliver T. - Verified reviewer: Yes - Industry: Computer Hardware - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: July 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Sales and support team were quick and efficient, especially [SENSITIVE CONTENT], who was really good, not pushy and understood that as a small business, my operations came before making this purchase, his knowledge was second to none and I felt that he really wanted to tailor the experience to my needs. #### Cons There's a lot to setup, but worth it!!!! #### Reasons for choosing RepairDesk Repair Desk offered a much better and faster service for onboarding --- ### Great Platform with Excellent Support and Customization - Overall rating: 5/5 - Reviewer: Aaron D. - Verified reviewer: Yes - Industry: Environmental Services - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered The help setting up and creating the platform bespoke to my needs was great! [sensitive content hidden] was there for me by email, phone and video calls when ever i needed! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I’ve been really happy with RepairDesk! The customer service and support team are always responsive and helpful. The platform is very easy to use and has everything I need — and more. I especially love how customizable it is, allowing me to tailor it perfectly to my business. Highly recommend! #### Cons The only downsides I’ve noticed are that you can’t edit workflows once they’ve been used in a ticket, which can be a bit inconvenient, and occasionally the automated emails don’t send — though that issue is pretty rare. #### Reasons for choosing RepairDesk best rating online and GPT matched it with my needs #### Reasons for switching to RepairDesk To be able to integrate automation emails, include inventory and allow to have a platform for the repair technicians in the field --- ### Perfect in all way - Overall rating: 5/5 - Reviewer: Anthonie A. - Verified reviewer: Yes - Industry: Consumer Electronics - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros -Easy to use -A Lot of integration to help your business -The team is awesome and friendly -Cheapest on the market #### Cons There's no real cons, they improve the sofware everyday with the help, idea and needs of users... Can't ask more than that. --- ### Repairdesk is the gold standard for repair shops. - Overall rating: 5/5 - Reviewer: Dustin S. - Verified reviewer: Yes - Industry: Consumer Electronics - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered I am very satisfied with the repairdesk platform/service. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The Repairdesk staff is very responsive to the needs of repair shops. The software has not remained stagnant and has improved through the years I have been using it. #### Cons I have ran into some issues such as with the user interface and the SMS messaging system. In both instances repairdesk made changes to the system to restore this functionality. #### Reasons for choosing RepairDesk I used this about 6 years ago when working for another shop. I mainly chose repairdesk because of the integration with mobilesentrix. The shop I worked for would spend alot of time managing their inventory in another system --- ### Very Happy User - Overall rating: 5/5 - Reviewer: Robert M. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered Very Good. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The fact that customer / service / or account manager are easily accessed and they are eager to assist in any problems. #### Cons N/A. #### Reasons for choosing RepairDesk Feature set............................. #### Reasons for switching to RepairDesk For the features Repairdesk offered that QuickBooks was unable to. --- ### RepairDesk is Great! - Overall rating: 5/5 - Reviewer: Nick S. - Verified reviewer: Yes - Industry: Computer Hardware - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered Overall my experience has been wonderful with RepairDesk. The features, integrations and support all have been amazing. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's simple for both our sales and service teams to utilize. All of the integrations and modules make it an outstanding product. #### Cons Honestly, I cannot think of a con. I've used many POS over the years and this is the best one for my repair shop, iTech Gurus. #### Reasons for switching to RepairDesk Cost of credit card processing was much higher. --- ### Repairdesk Feedback - Overall rating: 4/5 - Reviewer: Miguel M. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered Good experience overall. The support is good. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros A game changer software for Repair Business. #### Cons The new Interface can be better. A bit complicated new interface. #### Reasons for choosing RepairDesk IMEI and parts tracking are easy on repair desk --- ### Great support that's always there - Overall rating: 5/5 - Reviewer: Kelly W. - Verified reviewer: Yes - Industry: Computer Hardware - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered Very good and hopeful about any issues that arise due to the great communication with their support #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Amazing support and great onboarding with extensive availaility #### Cons Bit of a learning curve but this is expected #### Reasons for choosing RepairDesk The support was superior and always very useful #### Reasons for switching to RepairDesk RepairDesk is better tailored to my industry --- ### Great user experience - Overall rating: 5/5 - Reviewer: Sam V. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered Excellent service from Zaib, Really quick to help out and always available. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Team is really helpful and always quick to solve issues. #### Cons Price is more in the expensive side compared to other pos. #### Reasons for choosing RepairDesk User friendly and quick response from the team #### Reasons for switching to RepairDesk Try new pos more user friendly and cost less --- ### Best Agent ([sensitive content hidden]) - Overall rating: 5/5 - Reviewer: Abdul Saboor Q. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The system is very helpful for people who are in electronics repair industry. And overall the system is really easy to use and good customer support even though we had connected to many people for support but [sensitive content hidden] is super knowledgable and knows how to explain everything. We upgraded to new software not to have anymore issues which [sensitive content hidden] helped us with. card processings are also really fast havent encountered any issues with security either. overall good value for money and happy on the purchase of the new software which [sensitive content hidden] showed us. #### Cons before we had problems with support but after we got connected to [sensitive content hidden] everything is smooth now. Thank You [sensitive content hidden] --- Showing 1 - 10 of 245 Reviews [See All Reviews](https://www.softwareadvice.com/retail/repair-desk-profile/reviews/) ## RepairDesk Popular Comparisons [Clover vs RepairDesk](https://www.softwareadvice.com/retail/clover-profile/vs/repair-desk/)[RepairShopr vs RepairDesk](https://www.softwareadvice.com/retail/repair-desk-profile/vs/repairshopr/)[Orderry vs RepairDesk](https://www.softwareadvice.com/retail/orderry-profile/vs/repair-desk/) [Compare All Alternatives](https://www.softwareadvice.com/retail/repair-desk-profile/alternatives/) ## Other Top Recommended Retail POS System Software [Toast POS](https://www.softwareadvice.com/retail/toast-pos-profile/) **4.1** (554) Recently recommended **25** times [Clover](https://www.softwareadvice.com/retail/clover-profile/) **3.8** (581) Recently recommended **23** times [Epos Now](https://www.softwareadvice.com/retail/epos-now-profile/) **3.8** (729) Recently recommended **20** times [Rain POS](https://www.softwareadvice.com/retail/rainpos-profile/) **4.1** (134) Recently recommended **19** times Stuck Between Options? 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