# RepairDesk Software Reviews, Demo & Pricing - 2026 > Review of RepairDesk Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/retail/repair-desk-profile --- [Home](https://www.softwareadvice.com/) / [Computer Repair Shop Software](https://www.softwareadvice.com/computer-repair-shop/) / RepairDesk Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/retail/repair-desk-profile/reviews/)[Alternatives](https://www.softwareadvice.com/retail/repair-desk-profile/alternatives/) # RepairDesk 2026: Benefits, Features & Pricing Wondering if RepairDesk is right for your organization? Our Computer Repair Shop Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview RepairDesk 4.7 [(244)](https://www.softwareadvice.com/retail/repair-desk-profile/reviews/) Pricing Starting at $99.00 per month ### About RepairDesk RepairDesk is a modern repair shop management software perfectly suited for automating operations in single-store, multi-store, franchise and mail-in repair depot businesses. The software is highly customizable to each particular business' workflow and is designed to serve many industry verticals including cell phone repairs, computer repairs, drone repairs, electronic repairs, watch & jewelry repairs, shoe repairs and a whole lot more. Using RepairDesk allows repair store owners to create product/service listings and align different repair modules as they see fit. This gives RepairDesk a truly versatile approach to running your repair business just the way you want it. RepairDesk offers 40+ powerful integrations and modules with popular services such as QuickBooks, Xero, Square, Zapier, and a whole host of others. Available in 30+ languages, it is trusted by more than 2,700 businesses worldwide. Supplementing the experience is a built-in payment processing service that lets customers perform business transactions at great rates with no extra configuration once you sign on for it. Get started with RepairDesk today to seamlessly track repair jobs, manage inventory, order stock... & manage your repair store. Save over 1,000 hours a year on critical tasks & run a more profitable business. Try here: https://www.repairdesk.co/ Wondering if RepairDesk is right for your organization? Our Computer Repair Shop Software selection experts can help you in 15 minutes or less. ## RepairDesk User Interface ## Popular RepairDesk Alternatives Main Product RepairDesk 4.7 [(244)](https://www.softwareadvice.com/retail/repair-desk-profile/reviews/) Ratings Breakdown - 4.58Ease of use - 4.62Value for money - 4.76Customer support - 4.66Functionality Pricing Starting at $99.00 per month Get Price Alternative Product [Clover](https://www.softwareadvice.com/retail/clover-profile/) 3.8 [(575)](https://www.softwareadvice.com/retail/clover-profile/reviews/) Ratings Breakdown - 4.01Ease of use - 3.42Value for money - 3.24Customer support - 3.78Functionality Pricing Available upon request Get Price Alternative Product [BytePhase](https://www.softwareadvice.com/product/258659-BytePhase/) 4.9 [(15)](https://www.softwareadvice.com/product/258659-BytePhase/#reviews) Ratings Breakdown - 4.80Ease of use - 4.67Value for money - 4.93Customer support - 4.53Functionality Pricing Starting at $11.00 per month Get Price Alternative Product [RepairCMS Ultimate](https://www.softwareadvice.com/product/523865-RepairCMS-Ultimate/) 5.0 [(6)](https://www.softwareadvice.com/product/523865-RepairCMS-Ultimate/#reviews) Ratings Breakdown - 5.0Ease of use - 4.67Value for money - 5.0Customer support - 4.83Functionality Pricing Starting at €29.00 per month Get Price Alternative Product [RepairShopr](https://www.softwareadvice.com/crm/repairshopr-profile/) 4.4 [(128)](https://www.softwareadvice.com/crm/repairshopr-profile/reviews/) Ratings Breakdown - 4.31Ease of use - 4.35Value for money - 4.22Customer support - 4.26Functionality Pricing Starting at $59.99 per month Get Price Alternative Product [Toast POS](https://www.softwareadvice.com/retail/toast-pos-profile/) 4.2 [(552)](https://www.softwareadvice.com/retail/toast-pos-profile/reviews/) Ratings Breakdown - 4.23Ease of use - 3.84Value for money - 3.69Customer support - 4.12Functionality Pricing Starting at $69.00 per month Get Price ## RepairDesk Pricing and Plans Starting price: $99.00 per month Free Trial Free Version Essential $99.00 flat rate, per month No plan information available Growth $149.00 flat rate, per month No plan information available Advanced Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## RepairDesk Features - Popular features found in Computer Repair Shop Barcode/Label Management Document Management Intake Management Inventory Management Point of Sale (POS) Repair Tickets - More features of RepairDesk Access Controls/Permissions Accounting Accounting Integration Activity Dashboard Alerts/Notifications API Backup and Recovery Barcode Recognition Barcode/Ticket Scanning Barcoding/RFID Billing & Invoicing Billing Portal Bulk Send Calendar Management Cash Management Catalog Management Client Portal Commission Management Contact Management Credit Card Processing Credit Note CRM Customer Database Customer History Customer Management Customizable Branding Customizable Invoices Customizable Reports Customizable Templates Data Import/Export Data Synchronization Discount Management eCommerce Management Electronic Payments Electronic Signature Email Management Email Marketing Employee Management Estimating For Retail Gift Card Management Historical Reporting Hourly Billing Inventory Replenishment Inventory Tracking Invoice Creation Invoice History Invoice Management Invoice Processing Item Management Job Management Label Printing Loyalty Program Marketing Automation Mobile Alerts Mobile Payments Multi-Currency Multi-Language Multi-Location Multi-Store Online Invoicing Order Management Payment Processing Price/Margin Management Pricing Management Product Catalog Promotions Management Purchase Order Management Purchasing & Receiving Real-Time Data Real-Time Reporting Real-Time Updates Receipt Management Reminders Repair Tracking Reporting/Analytics Reporting & Statistics Retail Inventory Management Retail Management Returns Management Rewards Management Sales Order Management Sales Reports Sales Tax Management Sales Trend Analysis Search/Filter Status Tracking Stock Management Supplier Management Tagging Task Management Tax Calculation Third-Party Integrations Time & Expense Tracking Transaction History Vendor Management Warranty Tracking Wholesaler Management ## RepairDesk Integrations QuickBooks Online Integration rated undefined from -1 review Mailchimp Integration rated undefined from -1 review WooCommerce Integration rated undefined from -1 review Stripe Integration rated undefined from -1 review Square Payments Integration rated undefined from -1 review Xero Integration rated undefined from -1 review See all 16 integrations ## RepairDesk User Reviews Overall Rating 4.7 Ratings Breakdown 5 81% 4 12% 3 5% 2 0% 1 1% Secondary Ratings Ease of Use 4.6 Value for money 4.6 Customer support 4.8 Functionality 4.7 Oliver T. Verified reviewer Computer Hardware Self-Employed Used daily for less than 6 months Review source Reviewed July 2021 Great customer service after poor service from competitor! 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Sales and support team were quick and efficient, especially \[SENSITIVE CONTENT\], who was really good, not pushy and understood that as a small business, my operations came before making this purchase, his knowledge was second to none and I felt that he really wanted to tailor the experience to my needs. Cons: There's a lot to setup, but worth it!!!! Reasons for choosing RepairDesk Repair Desk offered a much better and faster service for onboarding Read More AD Aaron D. Verified reviewer Environmental Services 11-50 employees Used daily for less than 6 months Review source Reviewed October 2025 Great Platform with Excellent Support and Customization 5 The help setting up and creating the platform bespoke to my needs was great! \[sensitive content hidden\] was there for me by email, phone and video calls when ever i needed! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I’ve been really happy with RepairDesk! The customer service and support team are always responsive and helpful. The platform is very easy to use and has everything I need — and more. I especially love how customizable it is, allowing me to tailor it perfectly to my business. Highly recommend! Cons: The only downsides I’ve noticed are that you can’t edit workflows once they’ve been used in a ticket, which can be a bit inconvenient, and occasionally the automated emails don’t send — though that issue is pretty rare. Reasons for choosing RepairDesk best rating online and GPT matched it with my needs Reasons for switching to RepairDesk To be able to integrate automation emails, include inventory and allow to have a platform for the repair technicians in the field Read More AA Anthonie A. Verified reviewer Consumer Electronics 2-10 employees Used daily for more than 2 years Review source Reviewed May 2019 Perfect in all way 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: \-Easy to use -A Lot of integration to help your business -The team is awesome and friendly -Cheapest on the market Cons: There's no real cons, they improve the sofware everyday with the help, idea and needs of users... Can't ask more than that. Read More DS Dustin S. Verified reviewer Consumer Electronics 2-10 employees Used daily for more than 2 years Review source Reviewed April 2025 Repairdesk is the gold standard for repair shops. 5 I am very satisfied with the repairdesk platform/service. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: The Repairdesk staff is very responsive to the needs of repair shops. The software has not remained stagnant and has improved through the years I have been using it. Cons: I have ran into some issues such as with the user interface and the SMS messaging system. In both instances repairdesk made changes to the system to restore this functionality. Reasons for choosing RepairDesk I used this about 6 years ago when working for another shop. I mainly chose repairdesk because of the integration with mobilesentrix. The shop I worked for would spend alot of time managing their inventory in another system Read More RM Robert M. Verified reviewer Computer & Network Security 2-10 employees Used daily for more than 2 years Review source Reviewed March 2025 Very Happy User 5 Very Good. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: The fact that customer / service / or account manager are easily accessed and they are eager to assist in any problems. Cons: N/A. Reasons for choosing RepairDesk Feature set............................. Reasons for switching to RepairDesk For the features Repairdesk offered that QuickBooks was unable to. Read More AL Austin L. Verified reviewer Information Technology and Services Self-Employed Used daily for less than 6 months Review source Reviewed December 2024 RepairDesk - an option you should absolutely consider 5 RepairDesk offers a solid solution to repair shops and other shops of a similar nature. I have an asian mini mart that is surviving in the same space and our checkouts occur in RepairDesk. Their Merchant Services are useful and reasonably priced. Their customer service is helpful and quick. You honestly can't go wrong with this software. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: RepairDesk has been nothing but a godsend for my business. I have 10 years of experience with a "competitor" POS and can say that side-by-side RepairDesk the two are quite honestly incomparable. Their customer service is existent, and not just existent, they truly respond and resolve the issues and questions I've had. They are actively implementing new features and smoothing out the old and new of what is already a robust package. RepairDesk seems to place a lot of attention toward the customer's experience in my store. Automated texts, requests for review and feedback, customer facing displays, appointments and status update widgets for my website, etc: these are a few examples of RepairDesk's concern for my customers. Cons: Perhaps some of the bugs seem odd at times, but once again, compared to the POS I'm used to, I don't have much of anything negative to say about RepairDesk. Software has issues, and they are on the solutions very quickly. Reasons for switching to RepairDesk RQ is absolute garbage. 0 technical support. 0 updates on their "repair" module. Expensive and feature barren. Merchant Services were high and didn't even allow tap-to-pay. About the only thing RQ does well is some of it's reporting. Read More NS Nick S. Verified reviewer Computer Hardware 2-10 employees Used daily for more than 2 years Review source Reviewed March 2025 RepairDesk is Great! 5 Overall my experience has been wonderful with RepairDesk. The features, integrations and support all have been amazing. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: It's simple for both our sales and service teams to utilize. All of the integrations and modules make it an outstanding product. Cons: Honestly, I cannot think of a con. I've used many POS over the years and this is the best one for my repair shop, iTech Gurus. Reasons for switching to RepairDesk Cost of credit card processing was much higher. Read More CB Cathy B. Verified reviewer Oil & Energy 2-10 employees Used daily for less than 6 months Review source Reviewed November 2024 RepairDesk - Great Software for Organizing and Tracking Your Repairs 5 Fantastic! I have worked with \[sensitive content hidden\] and all have been extremely professional and great to work with. I have had several requests that they have accommodated, such as adding the custom fields that they helped me to create to my ticket labels, adding the ability to enter a long description in my quotations, and adding net 75 payment terms to my invoices. They have taken all of my requests into consideration and have gone above and beyond to meet them. They are also accommodating with my schedule and coordinating meeting times that work well. They are quick to respond to email communication too. An all around great team to work with! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I was in search of software that would help to keep our repairs organized from the time that they arrived to our facility until the time that we shipped them out. RepairDesk has provided this through the many useful features that the program offers. I like being able to create unique ticket numbers to identify and track my repairs in a way that makes sense and flows with our business. The ticket labels are easy to print and contain all of the pertinent information needed to identify the repair at a quick glance. I like the fact that I can add my own custom fields that apply to our repairs and that these custom fields are searchable within RepairDesk for quick identification of the repair. I like being able to add the parts that we use in the repair process to an inventory database so that we can easily track how many units we have on hand and know when we need to order more. Creating POs for the purchase of these parts is also a useful feature. I like being able to upload pre and post repair photos. The photos are easy to upload and are of very high quality and make for great documentation. Cons: I don't have anything that I'd like to highlight here. All of my concerns have been or are being addressed. I understand that each business is unique and has it own requests. RepairDesk has a great foundation and the team has been outstanding at accommodating my requests for features that are not yet present that would work well in our business. Reasons for choosing RepairDesk The site was not user friendly and there was no customer support. I signed up for the free trial, hit a few roadblocks and tried to call to ask questions. After several phone calls with no answer, it gave me a quick snapshot of what the experience was going to be like. Luckily, I found RepairDesk next and it has been a completely different experience. The customer support is phenomenal and any question that I have has been answered. Read More aa alireza a. Verified reviewer Computer Hardware 2-10 employees Used daily for less than 6 months Review source Reviewed November 2024 Teknikporten 5 Overall, I had a great experience with onboarding—the process was smooth, thorough, and set us up for success right from the start. The support team has been outstanding as well; they’re always available, responsive, and ready to help whenever we have questions or need assistance. This level of customer care has made a real difference, and it’s clear that the RepairDesk team is dedicated to helping their clients succeed. Highly recommend for any repair business looking for a reliable and supportive partner! Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: RepairDesk truly stands out as a complete solution for our business! It covers all our needs for daily operations and management, seamlessly supporting both our day-to-day tasks and long-term growth. The platform's comprehensive features make everything—from inventory management to customer tracking—remarkably smooth, saving us valuable time and effort. With RepairDesk, we feel empowered to focus more on growing our business while knowing our operations are in good hands. Highly recommended for anyone looking to streamline their repair business! Cons: While RepairDesk has been fantastic overall, one area for potential improvement is the check-in and ticket creation process. During particularly busy hours, this can sometimes create a slight bottleneck for walk-in or drop-in customers. That said, with good customer management skills, it’s usually manageable, and certainly not a dealbreaker. The platform’s many benefits far outweigh this minor inconvenience, and we’re confident that RepairDesk will continue to improve with future updates. Overall, we're very happy with it! Reasons for choosing RepairDesk RepairDesk was chosen over other alternatives because it offers richer inventory management features. Key advantages include: Real-time stock tracking and automated low-stock alerts to ensure timely replenishment. Barcode scanning for easier item check-ins, tracking, and sales processing. Multi-location management, allowing seamless inventory control across different store locations. Integrated parts ordering and supplier management, streamlining procurement directly through the platform. Comprehensive reporting tools to analyze stock levels, sales, and trends for better decision-making. Read More JB Jason B. Verified reviewer Retail 2-10 employees Used daily for more than 2 years Review source Reviewed November 2024 Hands down, best Phone Repair Store software on earth. 5 Have been using Repair Desk for years now. Always new features coming out, improving older features. They are always relevant. Any issues are quickly investigated and usually resolved just as fast. Easy to get a hold of support or management, if needed. Ratings Breakdown 4 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: One software for all things related to a Phone Repair store. Tickets, repairs, inventory, POS, customer communication, review requests...all in one easy to use application. Cons: For a while, they were launching new features and updates that were not functioning well. They have since slowed down and focus more on improving existing features and only launch newer ones after being tested. Reasons for switching to RepairDesk Repair Desk had more options and an 'all in one' solution. Read More Showing 1 - 10 of 244 Reviews [See All Reviews](https://www.softwareadvice.com/retail/repair-desk-profile/reviews/) ## RepairDesk Popular Comparisons [Clover vs RepairDesk](https://www.softwareadvice.com/retail/clover-profile/vs/repair-desk/)[RepairShopr vs RepairDesk](https://www.softwareadvice.com/retail/repair-desk-profile/vs/repairshopr/)[Orderry vs RepairDesk](https://www.softwareadvice.com/retail/orderry-profile/vs/repair-desk/) [Compare All Alternatives](https://www.softwareadvice.com/retail/repair-desk-profile/alternatives/) ## Other Top Recommended Computer Repair Shop Software [mHelpDesk](https://www.softwareadvice.com/field-service/mhelpdesk-profile/) **4.3** (824) Recently recommended **0** times [Kickserv](https://www.softwareadvice.com/field-service/kickserv-profile/) **4.4** (387) Recently recommended **0** times [PHP Point of Sale](https://www.softwareadvice.com/retail/php-point-of-sale-profile/) **4.7** (340) Recently recommended **0** times [RepairShopr](https://www.softwareadvice.com/crm/repairshopr-profile/) **4.4** (128) Recently recommended **0** times Stuck Between Options? 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