--- title: "RepairDesk Software Reviews, Demo & Pricing - 2026" description: "Review of RepairDesk Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/retail/repair-desk-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Computer Repair Shop Software](https://www.softwareadvice.com/computer-repair-shop/) / RepairDesk Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/retail/repair-desk-profile/reviews/)[Alternatives](https://www.softwareadvice.com/retail/repair-desk-profile/alternatives/) # RepairDesk Review From $99-$149/month 3 plans Wondering if RepairDesk is right for your organization? Our Computer Repair Shop Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview RepairDesk 4.7 [(244)](https://www.softwareadvice.com/retail/repair-desk-profile/reviews/) Pricing Starting at $99.00 flat rate per month ### About RepairDesk RepairDesk is a modern repair shop management software perfectly suited for automating operations in single-store, multi-store, franchise and mail-in repair depot businesses. The software is highly customizable to each particular business' workflow and is designed to serve many industry verticals including cell phone repairs, computer repairs, drone repairs, electronic repairs, watch & jewelry repairs, shoe repairs and a whole lot more. Using RepairDesk allows repair store owners to create product/service listings and align different repair modules as they see fit. This gives RepairDesk a truly versatile approach to running your repair business just the way you want it. RepairDesk offers 40+ powerful integrations and modules with popular services such as QuickBooks, Xero, Square, Zapier, and a whole host of others. Available in 30+ languages, it is trusted by more than 2,700 businesses worldwide. Supplementing the experience is a built-in payment processing service that lets customers perform business transactions at great rates with no extra configuration once you sign on for it. Get started with RepairDesk today to seamlessly track repair jobs, manage inventory, order stock... & manage your repair store. Save over 1,000 hours a year on critical tasks & run a more profitable business. Try here: https://www.repairdesk.co/ Wondering if RepairDesk is right for your organization? Our Computer Repair Shop Software selection experts can help you in 15 minutes or less. ## RepairDesk User Interface ## Popular RepairDesk Alternatives Main Product RepairDesk 4.7 [(244)](https://www.softwareadvice.com/retail/repair-desk-profile/reviews/) Ratings Breakdown - 4.58Ease of use - 4.62Value for money - 4.76Customer support - 4.66Functionality Pricing Starting at $99.00 per month Get Price Alternative Product [Clover](https://www.softwareadvice.com/retail/clover-profile/) 3.8 [(577)](https://www.softwareadvice.com/retail/clover-profile/reviews/) Ratings Breakdown - 4.01Ease of use - 3.41Value for money - 3.24Customer support - 3.77Functionality Pricing Available upon request Get Price Alternative Product [BytePhase](https://www.softwareadvice.com/product/258659-BytePhase/) 4.9 [(15)](https://www.softwareadvice.com/product/258659-BytePhase/#reviews) Ratings Breakdown - 4.80Ease of use - 4.67Value for money - 4.93Customer support - 4.53Functionality Pricing Starting at $11.00 per month Get Price Alternative Product [RepairCMS Ultimate](https://www.softwareadvice.com/product/523865-RepairCMS-Ultimate/) 5.0 [(6)](https://www.softwareadvice.com/product/523865-RepairCMS-Ultimate/#reviews) Ratings Breakdown - 5.0Ease of use - 4.67Value for money - 5.0Customer support - 4.83Functionality Pricing Starting at €29.00 per month Get Price Alternative Product [RepairShopr](https://www.softwareadvice.com/crm/repairshopr-profile/) 4.4 [(128)](https://www.softwareadvice.com/crm/repairshopr-profile/reviews/) Ratings Breakdown - 4.31Ease of use - 4.35Value for money - 4.22Customer support - 4.26Functionality Pricing Starting at $59.99 per month Get Price Alternative Product [Toast POS](https://www.softwareadvice.com/retail/toast-pos-profile/) 4.1 [(554)](https://www.softwareadvice.com/retail/toast-pos-profile/reviews/) Ratings Breakdown - 4.23Ease of use - 3.83Value for money - 3.68Customer support - 4.11Functionality Pricing Starting at $69.00 per month Get Price ## RepairDesk Pricing and Plans Starting price: $99.00 per month Free Trial Free Version Essential $99.00 flat rate, per month No plan information available Growth $149.00 flat rate, per month No plan information available Advanced Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## RepairDesk Features - Popular features found in Computer Repair Shop Barcode/Label Management Document Management Intake Management Inventory Management Point of Sale (POS) Repair Tickets - More features of RepairDesk Access Controls/Permissions Accounting Accounting Integration Activity Dashboard Alerts/Notifications API Backup and Recovery Barcode Recognition Barcode/Ticket Scanning Barcoding/RFID Billing & Invoicing Billing Portal Bulk Send Calendar Management Cash Management Catalog Management Client Portal Commission Management Contact Management Credit Card Processing Credit Note CRM Customer Database Customer History Customer Management Customizable Branding Customizable Invoices Customizable Reports Customizable Templates Data Import/Export Data Synchronization Discount Management eCommerce Management Electronic Payments Electronic Signature Email Management Email Marketing Employee Management Estimating For Retail Gift Card Management Historical Reporting Hourly Billing Inventory Replenishment Inventory Tracking Invoice Creation Invoice History Invoice Management Invoice Processing Item Management Job Management Label Printing Loyalty Program Marketing Automation Mobile Alerts Mobile Payments Multi-Currency Multi-Language Multi-Location Multi-Store Online Invoicing Order Management Payment Processing Price/Margin Management Pricing Management Product Catalog Promotions Management Purchase Order Management Purchasing & Receiving Real-Time Data Real-Time Reporting Real-Time Updates Receipt Management Reminders Repair Tracking Reporting/Analytics Reporting & Statistics Retail Inventory Management Retail Management Returns Management Rewards Management Sales Order Management Sales Reports Sales Tax Management Sales Trend Analysis Search/Filter Status Tracking Stock Management Supplier Management Tagging Task Management Tax Calculation Third-Party Integrations Time & Expense Tracking Transaction History Vendor Management Warranty Tracking Wholesaler Management ## RepairDesk Integrations QuickBooks Online Integration rated undefined from -1 review Mailchimp Integration rated undefined from -1 review WooCommerce Integration rated undefined from -1 review Stripe Integration rated undefined from -1 review Square Payments Integration rated undefined from -1 review Xero Integration rated undefined from -1 review See all 16 integrations ## RepairDesk User Reviews Overall Rating 4.7 Ratings Breakdown 5 81% 4 12% 3 5% 2 0% 1 1% Secondary Ratings Ease of Use 4.6 Value for money 4.6 Customer support 4.8 Functionality 4.7 Oliver T. Verified reviewer Computer Hardware Self-Employed Used daily for less than 6 months Review source Reviewed July 2021 Great customer service after poor service from competitor! 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Sales and support team were quick and efficient, especially \[SENSITIVE CONTENT\], who was really good, not pushy and understood that as a small business, my operations came before making this purchase, his knowledge was second to none and I felt that he really wanted to tailor the experience to my needs. Cons: There's a lot to setup, but worth it!!!! Reasons for choosing RepairDesk Repair Desk offered a much better and faster service for onboarding Read More AD Aaron D. Verified reviewer Environmental Services 11-50 employees Used daily for less than 6 months Review source Reviewed October 2025 Great Platform with Excellent Support and Customization 5 The help setting up and creating the platform bespoke to my needs was great! \[sensitive content hidden\] was there for me by email, phone and video calls when ever i needed! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I’ve been really happy with RepairDesk! The customer service and support team are always responsive and helpful. The platform is very easy to use and has everything I need — and more. I especially love how customizable it is, allowing me to tailor it perfectly to my business. Highly recommend! Cons: The only downsides I’ve noticed are that you can’t edit workflows once they’ve been used in a ticket, which can be a bit inconvenient, and occasionally the automated emails don’t send — though that issue is pretty rare. Reasons for choosing RepairDesk best rating online and GPT matched it with my needs Reasons for switching to RepairDesk To be able to integrate automation emails, include inventory and allow to have a platform for the repair technicians in the field Read More AA Anthonie A. Verified reviewer Consumer Electronics 2-10 employees Used daily for more than 2 years Review source Reviewed May 2019 Perfect in all way 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: \-Easy to use -A Lot of integration to help your business -The team is awesome and friendly -Cheapest on the market Cons: There's no real cons, they improve the sofware everyday with the help, idea and needs of users... Can't ask more than that. Read More DS Dustin S. Verified reviewer Consumer Electronics 2-10 employees Used daily for more than 2 years Review source Reviewed April 2025 Repairdesk is the gold standard for repair shops. 5 I am very satisfied with the repairdesk platform/service. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: The Repairdesk staff is very responsive to the needs of repair shops. The software has not remained stagnant and has improved through the years I have been using it. Cons: I have ran into some issues such as with the user interface and the SMS messaging system. In both instances repairdesk made changes to the system to restore this functionality. Reasons for choosing RepairDesk I used this about 6 years ago when working for another shop. I mainly chose repairdesk because of the integration with mobilesentrix. The shop I worked for would spend alot of time managing their inventory in another system Read More RM Robert M. Verified reviewer Computer & Network Security 2-10 employees Used daily for more than 2 years Review source Reviewed March 2025 Very Happy User 5 Very Good. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: The fact that customer / service / or account manager are easily accessed and they are eager to assist in any problems. Cons: N/A. Reasons for choosing RepairDesk Feature set............................. Reasons for switching to RepairDesk For the features Repairdesk offered that QuickBooks was unable to. Read More NS Nick S. Verified reviewer Computer Hardware 2-10 employees Used daily for more than 2 years Review source Reviewed March 2025 RepairDesk is Great! 5 Overall my experience has been wonderful with RepairDesk. The features, integrations and support all have been amazing. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: It's simple for both our sales and service teams to utilize. All of the integrations and modules make it an outstanding product. Cons: Honestly, I cannot think of a con. I've used many POS over the years and this is the best one for my repair shop, iTech Gurus. Reasons for switching to RepairDesk Cost of credit card processing was much higher. Read More MM Miguel M. Verified reviewer Telecommunications 11-50 employees Used daily for less than 2 years Review source Reviewed March 2025 Repairdesk Feedback 4 Good experience overall. The support is good. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: A game changer software for Repair Business. Cons: The new Interface can be better. A bit complicated new interface. Reasons for choosing RepairDesk IMEI and parts tracking are easy on repair desk Read More AL Austin L. Verified reviewer Information Technology and Services Self-Employed Used daily for less than 6 months Review source Reviewed December 2024 RepairDesk - an option you should absolutely consider 5 RepairDesk offers a solid solution to repair shops and other shops of a similar nature. I have an asian mini mart that is surviving in the same space and our checkouts occur in RepairDesk. Their Merchant Services are useful and reasonably priced. Their customer service is helpful and quick. You honestly can't go wrong with this software. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: RepairDesk has been nothing but a godsend for my business. I have 10 years of experience with a "competitor" POS and can say that side-by-side RepairDesk the two are quite honestly incomparable. Their customer service is existent, and not just existent, they truly respond and resolve the issues and questions I've had. They are actively implementing new features and smoothing out the old and new of what is already a robust package. RepairDesk seems to place a lot of attention toward the customer's experience in my store. Automated texts, requests for review and feedback, customer facing displays, appointments and status update widgets for my website, etc: these are a few examples of RepairDesk's concern for my customers. Cons: Perhaps some of the bugs seem odd at times, but once again, compared to the POS I'm used to, I don't have much of anything negative to say about RepairDesk. Software has issues, and they are on the solutions very quickly. Reasons for switching to RepairDesk RQ is absolute garbage. 0 technical support. 0 updates on their "repair" module. Expensive and feature barren. Merchant Services were high and didn't even allow tap-to-pay. About the only thing RQ does well is some of it's reporting. Read More SV Sam V. Verified reviewer Retail 2-10 employees Used daily for less than 12 months Review source Reviewed February 2025 Great user experience 5 Excellent service from Zaib, Really quick to help out and always available. Ratings Breakdown 5 Ease of use 3 Value for money 5 Customer support 5 Functionality Pros: Team is really helpful and always quick to solve issues. Cons: Price is more in the expensive side compared to other pos. Reasons for choosing RepairDesk User friendly and quick response from the team Reasons for switching to RepairDesk Try new pos more user friendly and cost less Read More KW Kelly W. Verified reviewer Computer Hardware Self-Employed Used daily for less than 6 months Review source Reviewed March 2025 Great support that's always there 5 Very good and hopeful about any issues that arise due to the great communication with their support Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Amazing support and great onboarding with extensive availaility Cons: Bit of a learning curve but this is expected Reasons for choosing RepairDesk The support was superior and always very useful Reasons for switching to RepairDesk RepairDesk is better tailored to my industry Read More Showing 1 - 10 of 244 Reviews [See All Reviews](https://www.softwareadvice.com/retail/repair-desk-profile/reviews/) ## RepairDesk Popular Comparisons [Clover vs RepairDesk](https://www.softwareadvice.com/retail/clover-profile/vs/repair-desk/)[RepairShopr vs RepairDesk](https://www.softwareadvice.com/retail/repair-desk-profile/vs/repairshopr/)[Orderry vs RepairDesk](https://www.softwareadvice.com/retail/orderry-profile/vs/repair-desk/) [Compare All Alternatives](https://www.softwareadvice.com/retail/repair-desk-profile/alternatives/) ## Other Top Recommended Computer Repair Shop Software [mHelpDesk](https://www.softwareadvice.com/field-service/mhelpdesk-profile/) **4.3** (824) Recently recommended **0** times [Kickserv](https://www.softwareadvice.com/field-service/kickserv-profile/) **4.4** (387) Recently recommended **0** times [PHP Point of Sale](https://www.softwareadvice.com/retail/php-point-of-sale-profile/) **4.7** (340) Recently recommended **0** times [RepairShopr](https://www.softwareadvice.com/crm/repairshopr-profile/) **4.4** (128) Recently recommended **0** times Stuck Between Options? 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