RepairDesk vs ZENOTI

RATING:

4.7

(189)

RepairDesk has 189 reviews and a rating of 4.7 / 5 stars vs ZENOTI which has 1110 reviews and a rating of 4.42 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (189)
4.4 (1110)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
October 27, 2023
March 18, 2024
Pros/Cons
  • Pros

  • Great fanctionality and customizability, great customer support, great value for money.
  • SENSITIVE CONTENT] are the best hands down. M very pleased with the service they provide.
  • Cons

  • Inventory is a mess can’t never get it done correctly.
  • Yes there are issues and sometimes things go wrong and there are bugs within it that can occur but not anything that I would gripe over. I moved from Repairshopr 3 years ago and when I compare the 2.
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  • Pros

  • In this regard it has been very successful, and the Zenoti team were brilliant at importing and merging all our services and products.
  • This program is so easy to use, it has all the correct reports. The Customer Service is outstanding & very supportive.
  • Cons

  • There are many but most importantly is there's no integration of all centers, no feature that can exclude selected Custom Payment such as NO Payment from collection report etc.
  • Then 450 a month and I still have nothing working to show for it. The worst customer service I ever dealt with.
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Pricing Range
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$
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$
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Product Demo
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos