When I had to close my doors (of the bricks and mortar shop) due to the pandemic, it was clear that I need to quickly pivot online in order to survive. The team reached out to me, and got me set up with an account and the software within a week. I was able to work directly with [SENSITIVE CONTENT] to set my Shopify store up exactly as I wanted, and they made thoughtful suggestions on how I could improve it as well. They handled all of the integration, and before I knew it I was rocking and rolling on my own and navigating the software like an expert myself!! The payout process was so simple, and my consignors loved being able to check in on the status of their items. Using this software has saved me so much time and frustration, I am so thankful I found it!

This was by far the best decision I made for my business, and I only wish I had found it earlier! I love the seamless integration (seamless for me, their team worked their tails off to make it so), the payout features, the way the system was easy to navigate, the consignor and product management pages, the list goes on. There is nothing these folks haven't thought of to make the lives of consignment stores easier so we can get back to the business of selling!

The only challenge I had was it was a little bit tricky trying to integrate some of the features to work for me as I am based in Canada. But this was expertly and thoroughly resolved by the IT team and they were able to walk me though every step!

Of all the software available in this industry this is the easiest to use, its highly customize-able and the customer service and tech team really cares and checks in on us which I appreciate. They are happy to hear from us when we call in unlike our previous software company which took days to get back to us when we had a problem.

Item entry is nearly error free now that we switched to this from another service. My people can get the right information in the right fields on the first try which has improved productivity

Its not really about the software, but changing programs is always difficult. I will say the Resale Global service team made everything easy for me and my team and the one on one training they provided was excellent.

The support staff has done their best, software is still in BETA stage of development.

The menu design gets 4 stars - most of the menus are easy to use.

Data upload was difficult. We had about 17k products to integrate and we were sold on the fact that it could be done quickly and accurately. This was not the case, most of our store owned items are not correct in that they are trying to "pay" 50%... This makes the sales reports inaccurate. I am writing a local program to download all of the inventory each week so that I can get an accurate financial report. It has taken 2 months to get our data uploaded and fixed... I still have 3 pages of customer information to correct that did not get transferred correctly. We were also sold on the idea that our consignors could easily get paid via PayPal on demand. As it turns out, we need to issue "gift cards" to our consignors for them to collect their earnings via PayPal. We have not started this process as of yet as we are very concerned that it is going to be time consuming.

A+ all the way around. I’ve worked with a lot of software in my time and I’ve never had a team that cares more about their customers and the customer success than this one.

I did a little bit of research after losing a lot of weight and wanted to sell a large group of professional clothing that I had accumulated but I liked best about Resale Global is that the TechTeam set up my Shopify website I didn’t have to do anything except approve photos and provide a little bit of background they had it all set up within a couple of days and I was up and running within a week

There’s nothing that I don’t like really about this. sometimes my Internet connection goes in and out but that’s not a problem for the software that’s my Internet connection

The folks running the operations are amazing. Very knowledgeable with the product and understand what the layperson is trying to describe. communication with I.T. is quick and responsive.

ReSale Global software has allowed me to take my brick and mortar business to the internet without having to wonder how I was going to accomplish that goal.

Fluidity....the back office workings are missing a flow of components. The page layout of 'items' and 'incoming inventory' do not show what is most relevant first. Picture of item and description first, item inventory number after