When I had to close my doors (of the bricks and mortar shop) due to the pandemic, it was clear that I need to quickly pivot online in order to survive. The team reached out to me, and got me set up with an account and the software within a week. I was able to work directly with [SENSITIVE CONTENT] to set my Shopify store up exactly as I wanted, and they made thoughtful suggestions on how I could improve it as well. They handled all of the integration, and before I knew it I was rocking and rolling on my own and navigating the software like an expert myself!! The payout process was so simple, and my consignors loved being able to check in on the status of their items. Using this software has saved me so much time and frustration, I am so thankful I found it!

This was by far the best decision I made for my business, and I only wish I had found it earlier! I love the seamless integration (seamless for me, their team worked their tails off to make it so), the payout features, the way the system was easy to navigate, the consignor and product management pages, the list goes on. There is nothing these folks haven't thought of to make the lives of consignment stores easier so we can get back to the business of selling!

The only challenge I had was it was a little bit tricky trying to integrate some of the features to work for me as I am based in Canada. But this was expertly and thoroughly resolved by the IT team and they were able to walk me though every step!

Of all the software available in this industry this is the easiest to use, its highly customize-able and the customer service and tech team really cares and checks in on us which I appreciate. They are happy to hear from us when we call in unlike our previous software company which took days to get back to us when we had a problem.

Item entry is nearly error free now that we switched to this from another service. My people can get the right information in the right fields on the first try which has improved productivity

Its not really about the software, but changing programs is always difficult. I will say the Resale Global service team made everything easy for me and my team and the one on one training they provided was excellent.

The support staff has done their best, software is still in BETA stage of development.

The menu design gets 4 stars - most of the menus are easy to use.

Data upload was difficult. We had about 17k products to integrate and we were sold on the fact that it could be done quickly and accurately. This was not the case, most of our store owned items are not correct in that they are trying to "pay" 50%... This makes the sales reports inaccurate. I am writing a local program to download all of the inventory each week so that I can get an accurate financial report. It has taken 2 months to get our data uploaded and fixed... I still have 3 pages of customer information to correct that did not get transferred correctly. We were also sold on the idea that our consignors could easily get paid via PayPal on demand. As it turns out, we need to issue "gift cards" to our consignors for them to collect their earnings via PayPal. We have not started this process as of yet as we are very concerned that it is going to be time consuming.

A+ all the way around. I’ve worked with a lot of software in my time and I’ve never had a team that cares more about their customers and the customer success than this one.

I did a little bit of research after losing a lot of weight and wanted to sell a large group of professional clothing that I had accumulated but I liked best about Resale Global is that the TechTeam set up my Shopify website I didn’t have to do anything except approve photos and provide a little bit of background they had it all set up within a couple of days and I was up and running within a week

There’s nothing that I don’t like really about this. sometimes my Internet connection goes in and out but that’s not a problem for the software that’s my Internet connection

The folks running the operations are amazing. Very knowledgeable with the product and understand what the layperson is trying to describe. communication with I.T. is quick and responsive.

ReSale Global software has allowed me to take my brick and mortar business to the internet without having to wonder how I was going to accomplish that goal.

Fluidity....the back office workings are missing a flow of components. The page layout of 'items' and 'incoming inventory' do not show what is most relevant first. Picture of item and description first, item inventory number after

Consignors love being able to see their products online to see if anything sold and how much credit or money they'll be receiving - I'd say this is one of the biggest differentiators we have from other consignment stores.

We were a new business looking for the easiest way to run our consignment store. Thank god we came across Aravenda as we tried a few other Shopify apps and they were nowhere near the functionality Aravenda provides. From product entry to printing barcodes, the process takes less than a minute per item which is essential in running a business.

Setting up the barcodes on our Mac was probably the most challenging part but [sensitive content hidden] were super responsive and hopped on meetings whenever I needed help. The only thing I'd say is when a product is returned sometimes it won't add back into the system and we have to restock that item manually. Another issue we came across is if you have the email capitalized in Aravenda when it transfers over to Shopify the email doesn't match because it assumes it's lowercase. We found the note wasn't showing up properly for the customer's store credit so we manually went back and changed all the emails so they didn't have capitals.

They are great! They are always there when ever I need help. I can give them a call and they always help.

I love how everything I need to do; pay consignors, post new items, get new inventory is all right there. It makes my life so much easier to know that it is all in one place.

The integration was a little difficult but some of those issues are gone now!

It was challenging at times to learn this software but we received such great customer service we were able to learn the system. Aravenda was always patient with our process and responsive to our questions and concerns.

I appreciate the ordered way in which products are listed in this software. The barcodes are easy to create and print.

The way the software interacts with the printers, we use Zebra, is difficult but I think that is a function of the Zebra product rather than Aravenda.

Aravenda is a critical tool for getting our consignment program off the ground, and our shop in general. It made tracking payouts a breeze, and best of all the customer service was seriously unmatched compared to any other SaaS I've used before. The team always responded very quickly and was more than happy to take a call when needed. Even better, they took feature requests, updates, and fixes to heart and often had them in done right away.Nothing but the best to say about the team at Aravenda.

The interface could use some modernization and a few more bulk editing tools, but the team is constantly improving features.

I have had a very positive experience with Aravenda and its staff. The software is easy to navigate, and the staff is very responsive to questions.

I like that the interface is very simple to navigate, even for those of us who are not technologically inclined. When I have a question about the software, [SENSITIVE CONTENT] is quick to respond and doesn't make me feel dumb for my lack of technology knowledge.

One feature I believe is missing is the ability to upload more than one picture at a time. That being said, it is such a minor inconvenience that it works fine without that feature. I would also like to be able to print labels using my Mac.

I own a Consignment Boutique in Fonthill, I struggled for months trying to find the right software that would work for my business. Then I found Aravenda and it has made running a business and the consignment end a breeze. Being able to have consignors log into a portal and check up on there account saves me time. Knowing where my business is standing for what I owe consignors helps me in so many ways, I highly recommend Aravenda ,the staff at Aravenda are extremely helpful they helped with getting everything set up and going!

The functionality of the software, how simple it is to use, and how quick it updates

Everything was smooth and easy to use. I highly recommend

The team was also quick in assisting with implementing new features we requested as we needed them for our business requirements. Support is really responsive and very quick with answering any questions/concerns you may have

The software has solved all our needs. It's really user friendly and straight forward, pretty much all the 'essentials' for running our business are solved with this software. It's a software that's easy to use and understand.

Initially, the system had a few features we felt were missing. However, as of today, these features have been implemented into the system and all our requirements have been met. There are a few errors that come up with the Shopify/Resale Global integration however the team does constantly work to try and resolve issues that come up.

New to the resale industry, I chose Resale Global because it’s clean, cloud-based, software and seamlessly integrates to an online store. As a small business owner, the support of their team has been priceless! They’re quick to respond to questions and go above and beyond, including hosting monthly Learning Labs to share tips on how to grow your business. Very professional and true partners!

Not applicable: Their technical team keeps an eye on changes being made to the various platforms to ensure their integration remains efficient.

The customer service I have received has been stellar. Every time I've had a question it has been answered quickly and without judgment. They are great with video calls, phone calls, and emails. I have never felt rushed, and they always make sure you understand everything before they let you go.I definitely recommend Aravenda. If you're still on the fence, ask them about their trial, you'll be happy you did!

I started out by testing this consignment software along with a few others. I loved how easy it was to understand and it had so many more features than its competitors. Features such as setting your brand colours, inventory aging, disbursement ratios, surcharges and more. It easily links with Shopify, and I can sell in-store too. I do most of the work on my computer, but I love how I can also access the app on my phone!

Minor: I don't like how you have to push "close" on a pop-up after saving.

From the easy using software to the lovely support team my experience has been nothing but superb!

Aravenda is very user friendly and is easy to use for my on line consignment shop. I also like the friendly staff who is ALWAYS available for help

I can't seem to find anything wrong with this software at this time.

It's a user-friendly and customizable software for inventory management solution that offers many quality features to manage inventory and sales. I'm using this software for manage inventory and sales report easily.

Aravenda Consignment Software is very easy to use and allows you to manage your inventory and sales. It offers many great features like Retail Inventory Management, Sales Reports, Purchase Order Management, Order Management, etc.

It has limited options for reporting as you want. other than this I didn't face any issue with the software.

Aravenda Consignment Software is Complete Solution for Inventory Management as they provides many powerful features to manage our sales reports. They provides excellent customer support to solve any query. Highly Recommended to all businesses who works on inventory management.

The Software is easy to use and offers many great features like Retail Inventory Management, Purchase Order Management, eCommerce Management and Sales Reports that help us to data perfectly.

I didn't face any issue with the tool but I think it's little bit costly than other software.

First time entrant into the consignment industry and we have found Resale Global to be the perfect product for us. The software is very intuitive and with minimal help from their support team we were able to achieve an online presence. Strong back office capabilities makes dealing with consignors and purchasing customers a painless process. Even though we had minimal interactions, the support team has been incredible.

We have been up and running for over a month and have not had any issues at this point.

I was so impressed with how easy to use and great customer service!

I love how easy it is to use this software. Instead of wasting time determining the interface, I can use it for what I need with out any issues. AS USER FRIENDLY AS APPLE!

I have nothing to report but the best experience!