Restaurant Manager POS software


Restaurant Manager is a flagship POS system from ASI that can be tailored to be used in any kind of dining or food service environment, including fine dining and table service restaurants, quick service, takeout and delivery, as well as bars and nightclubs.

Restaurant Manager users have access to a variety of applications that were designed to streamline the day-to-day activities of hospitality establishments while addressing the challenges these professionals face every day. These include mobile and cloud-based tools for remote management, fully integrated online ordering, customer loyalty programs and more.

Restaurant Manager’s mobile solutions, RM Handheld, RM Kiosk, and RM Tablet offer wireless tableside ordering and payment processing on an iPod touch, iPad, Android or Windows tablets.

Restaurant Manager integrates with a number of peripheral devices, from printers and scanners to scales, cash drawers, kitchen display units and more. The solution also interfaces directly with other enterprise systems, including accounting software, credit card processing services and front desk applications.

Supported Operating System(s):
Mac OS , Windows 8 , Windows 10

24 Reviews of Restaurant Manager POS

Showing 1 - 20 of 24

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  • Vincent from Hayer Bishan Singh & Sons Ltd

    Specialty: Other specialty retailer

    Number of employees: 11-50 employees

    May 2018

    Restaurant Management POS

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The inventory feature is very helpful, I can track my stock lead levels and keep track on the items that sell.

    Cons

    Updating the prices and adding new menu items requires highly computer proficient personnel. Can not stop staff members from over charging clients. for example adding extra drinks on client bills.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Mohamed from CM

    April 2018

    2 years of experience in the filed of food and beverage.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    easy of implementation & it's very easy to learn, it covers most of Restaurant operation cycle simple and easy way, you can customize your layout floor as you wish.

    Pros

    easy of implementation & it's very easy to learn, it covers most of Restaurant operation cycle simple and easy way, you can customize your layout floor as you wish.

    Cons

    it's really wonderful application and it has many of modules that make business goes the right way.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Lawrence from Ponta Armazens Soc Uni Lda

    Specialty: Other specialty retailer

    Number of employees: 2-10 employees

    February 2018

    TOTAL LACK OF SERVICE & SUPPORT IN SOUTHERN AFRICA REGION

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I bought may programme in early December for my operation in Mozambique, from the Mozambique Agent - Now nearly 3 months later told by their South African "partner" that I must come collect license key in South Africa. During the whole of the December / New Year Peak holiday period, dependended on temporary license keys - most of the time which they forgot, or never sent.

    Pros

    Relatively Simple to use. A reasonably good product whose full potential has been hampered thru poor & unprofessional service of local agents (South Africa & Mozambique)

    Cons

    Expensive. Prone to Glitches & Malfunctions. Total lack of Professionalism & Support in Souhern Africa region

    This review was submitted organically. No incentive was offered
    Review Source
  • Hesham from Rania Properties

    February 2018

    It was great experience

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    This software is very easy to install and setup , because it guides you in all steps . also user interface is attractive and easy to use .

    Cons

    The backoffice module needs more improvement and less complications. If it became able to connect to any general account software this will be great because most of the companies need to join pos to their own account software.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Dario from Harvest Moon Brewery/Cafe

    Specialty: Restaurant

    Number of employees: 11-50 employees

    December 2017

    Good Software Functionality - Average Value

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Front end software fairly easy to use and adjust for menu changes. Very adaptable for various different restaurant environments.

    Cons

    Value just OK for money. Hardware setup a bit complicated and prone to possible to complications. Can probably do better for the money.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Rodel from Horizon Hospitality

    Specialty: Restaurant

    Number of employees: 1,001-5,000 employees

    December 2017

    Functional

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    All the POS functionality that we need from a F&B software is available. The scope is wide as it can handle anything from a kiosk to a Large venue restaurant.

    Cons

    Connectivity to handheld devices are limited.
    Value Discounts are in US standards and need some flexibility. Some customizations might be needed if the software is used outside the US.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Jamie from Benchmark Nashville Bar and Grill

    Specialty: Bar / nightclub

    Number of employees: 11-50 employees

    June 2017

    Restaurant Manager is solid for a Bar/Restaurant Environment

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    If you decide on RM, they have a network of local installers/support. It's best to find a good one to help support the system for you. We have a great one. There are parts you can maintain on your own. In my review of other options (which I do every 2-3 years to check the market) the cloud based solutions lack many of the features we rely so much upon. RM is not perfect, but no system is, it is a solid choice for bars and restaurants at a reasonable cost.

    Pros

    Detailed reporting module, Swipe customer credit card and link to tab/table feature, keeps up with volume on busy nights, easy to change menu items/prices, hardwired via ethernet since based on window OS backbone and installed locally on an in house PC or server. No ongoing monthly costs like the subscription models of other cloud options like Lavu, Lightspeed, Touchbistro, and even Square to some degree now. Quick learning curve for team to use the POS. Hardware is typically at the same or cheaper that then cloud based tablet starter kits.

    Cons

    Not cloud based (can be a pro or con) depending on reliability of connection, tablet use is not practical due to the heavy demand of the software, the reports are old school out of the 80s but you can upload the data to any BI tool you might like. New features require an upgrade to the latest version and an added cost. (Typically cheaper when you do the math than a subscription model)

  • Alan from O'Hara's

    Specialty: Restaurant

    Number of employees: 11-50 employees

    June 2017

    Buyer beware

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I Just signed up with another POS company. and wasted money on Restaurant Manager

    Pros

    The outsource Tech support in Canada is great.

    Cons

    I've had restaurant Manager for a number of years. It's literally the worst POS. It's slow . not intuitive. And hardware support is non existent

  • Chris from Computer Wizards

    Number of employees: 2-10 employees

    April 2017

    The BEST POS System that money can buy

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I was introduced to RM when my tech company was contracted by a local RM dealer for tech support, and we fell in love with the software. Now we not only support it, but we recommend it to all of the local bard, and restaurants in our area.

    Review Source: Capterra
  • Krista from Donato's Italian

    Specialty: Restaurant

    Number of employees: 11-50 employees

    February 2017

    Restaurant Manager POS

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Great feature rich POS system at an affordable price.

    Pros

    Easy to use, reliable and updates are included with their inexpensive software maintenance plan. We recently upgraded to RMPOS version 20. It's redesigned, bug free and works great. It also has paid at the table and supports chip card processing. Way ahead of other systems that friends of mine use at their restaurants.

    Cons

    I was forced to upgrade my server PC from Windows XP to Win 7. I guess that's not a huge deal, but worth noting.

  • Paco from Paco's Sol, LLC

    Specialty: Restaurant

    January 2016

    Way too many issues

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    The only thing I like about this is the handhelds and the efficiency they have created, when they work.

    Cons

    We have never ending bugs. Handhelds freeze up. My sessions don't closer properly. We have added wifi extenders, a gaming pc to run it, fans for cooling. Have had 3 handhelds sent back. Crash after crash. Manager functions are very complicated compared to software like Aloha. Selling gift cards, complicated. I am very unhappy.

  • Kent from KBS Consulting

    Specialty: Full service

    January 2015

    Restaurant Manager POS: A Review

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    I like the ability write on the device and move, or go. It allows for both speed and accuracy.

    Cons

    The touch pad requires a hard push, and I wish it wasn't so hard to push.

  • carole from craft encounters

    Specialty: Bar / nightclub

    January 2015

    Rm pos review questions

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    There is an ease of use with this that I have not seen before. Not overly complicated.

    Cons

    The price point of this could be just a little better.

  • Christina from Formula Street Inc.

    Specialty: Bar / nightclub

    December 2014

    Restaurant Manager POS Review

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    It has a good interface and is user-friendly. Even if I have any issues, it is easily resolved without any difficulties.

    Cons

    If I want to customize different aspects about the interface, I'm not able to.

  • Bryan from Millican & Associates

    Specialty: Franchise

    December 2014

    Millican review

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    Ease of use, intuitive and easy to train new users.

    Cons

    There is nothing that I or other users do not like about this software. It meets our needs.

  • Ping from Lee's Garden

    Specialty: Restaurant

    December 2014

    Very useful Manager tool.

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    The program is well written, easy to use and affordable.

    Cons

    Sometimes the categories are a little confusing. If technical support is available, that'll be great.

  • Alan from New York

    Specialty: Restaurant

    December 2014

    Restaurant Manager POS

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    It's fairly reliable, handles basic functions (screen ordering, receipt and kitchen printing and end of day reports without graphs).

    Cons

    It's out of date. Updates are costly, and customer service is lacking.

  • Lace from Plateau Restaurant

    Specialty: Restaurant

    December 2014

    General Manager

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    With a company of our size, this product allows for easy training with multiple users and easy access.

    Cons

    With all of the positives to this product, and with allowing multiple users, we have found that as the more data is stored and is more specific, the process slows down.

  • jennie from dennys

    Specialty: Restaurant

    December 2014

    Much rather use pen and paper

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    It's fast. I just have to hit a btton and its done.

    Cons

    I'm old school. I would rather use a pen and paper.

  • Sam from Comfort Foods Inc

    Specialty: Restaurant

    December 2014

    Comfort Foods Inc

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    I like the ease of use and good customer service. Whenever I have a problem, it is fixed easily.

    Cons

    Sometimes it has glitches, such as frozen screen or buttons sticking.

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