Restroworks

RATING:

4.8

(279)

About Restroworks

Restroworks(formerly known as Posist) is a company dedicated to serving businesses, specifically partnering with worldwide restaurant chains to help them embrace digital advancements through its all-in-one restaurant technology platform. Our goal is to ensure the success and growth of restaurants around the globe. With over 20,000 restaurant partners worldwide, Restroworks enables large-scale restaurant operations to expand, enhance operational efficiency, and provide a uniform experience to their customers. Our comprehensive technology platform simplifies operations across various restaurant aspects, including front-of-house (FOH), back-of-house (BOH), external integrations, data analytics, and customer relationship management (CRM). Esteemed chains like Taco Bell, Na...

Awards and Recognition

FrontRunner 2024
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Restroworks Pricing

Please contact POSist Technologies directly for pricing information.

Starting price: 

$200.00 per year

Free trial: 

Not Available

Free version: 

Not Available

Restaurant POS System by Restroworks
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Restroworks Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

4.5

Value for money

4.5

Functionality

5

Most Helpful Reviews for Restroworks

1 - 5 of 279 Reviews

User Profile

Anushka

Verified reviewer

Restaurants, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

Pos Review

PROS

The reporting part , it makes our very easy and we are able to track every small details

CONS

Nothing as such , only it take time to reach support

Muhammad Yasir

Restaurants, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Posist review by Darsh Restaurants in Jeddah

Order punching has become very fast now, staff can use tablets to take orders simultanoesly.It is very easy to generate reports and download in different formats.We have also integrated with Xero which pushes all our accounting related data automatically.

PROS

Posist billing application has great UI with very easy to use interface, staff finds it very easy to operate and punch orders.Reporting is very good, it has lot of reports and we can get the required data.We are integrated with Xero and accounting data push is very smooth and automatic.Posist Academy is a great tool for self learning, it has multiple languages support as well. Our team is using Academy to clarify their doubts if any.

CONS

While punching items, it would have been better if the icons are slightly big and bold so that it is easy to find and punch the items while order taking. Overall it's a good application, no major issue so far.

Reasons for switching to Restroworks

Foodics was slow and they were not offering constant updated.

Vendor Response

Dear Muhammad Yasir, Thank you for taking the time to leave us such a delightful review. Your feedback and support are invaluable to us at Posist. We're thrilled you enjoyed using the platform and that your experience met your expectations. We are committed to providing top-quality services and maintaining high customer satisfaction, and your positive review reaffirms the hard work we put into this every day. Thank you once again for your wonderful words of appreciation. Best, Team Posist

Replied August 2023

Neeti

Food & Beverages, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

2

Reviewed December 2021

Inventory Review

Has given me a solution for POS and inventory. The inventory information is reliable at single store level but not at an aggregate level or for spokes.

PROS

Gives correct information for the kind of data input Very supportive team to learn the platform

CONS

Requires high learning curve and not intuitive. Does not have a solution for Multibrand, multistore dark kitchens

Reasons for switching to Restroworks

Rista planned to shut operations so decided to switch. So, did finally switch even though Ristaa continued. Limetray was the first platform we tried. It was a poor solution for inventory. POS was good.

Rohit

Food & Beverages, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Travelfoodservices Review for Posist

PROS

Posist has amazing features, Easy to update the menu master data, and Quick Response by the team. Great Application with good Features.

CONS

Nothing to dislike the application at this time., Working fine as of now.

Vendor Response

Dear Rohit, Thank you for taking the time to leave us such a delightful review. Your feedback and support are invaluable to us at Posist. We're thrilled you enjoyed using the platform and that your experience met your expectations. At Posist, we strive to provide the best service possible and your feedback is crucial for improving. Best, Team Posist

Replied March 2024

Mohammad

Restaurants, 5,001-10,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

A cloud base POS solution that supported with robust reporting and API tool.

Having all the data in one sourceintegration which minimized the efforts of cashiers to re-punch orders.manager app which helped store managers to monitor the store performance remotelyAPI availability which helped us to minimize the integration layers and track issues easily.

PROS

1- Supports API which enable business to integrate with all tech partners like: Food aggregators, Mobile app, CRM, ETC...2- Availability of online reports which supports operations.3- Manager app which helps monitor the performance of the store.4- Anti theft option which is available on the manager app as well.5- Works offline though it is a cloud software6- 24/7 support.

CONS

Since it is a cloud base solution the new features should wait for the next release which is 1 month of time.

Reason for choosing Restroworks

Price Vs ValueFunctionalitySupport call centerNot dependent on hardware Clear licensing

Reasons for switching to Restroworks

moving from monolithic system to micro servicesbetter supportno APIs to API enabled system