All Retail Plus Point Of Sale Reviews
1-25 of 27 Reviews
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Laurel
Verified reviewer
Hospitality, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2021
Affordable & Simple Point of Sale
Our little shop manages retail sales as well as services thru this POS. It's perfect.
PROSThe product is very easy to use. Our team are not overly highly computer savvy and we are able to use it pretty much flawlessly. It's made a big difference in our operations.
CONSI would like there to be a report to run for seeing all our accounts receivable.
Bob
Retail, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2021
Compatible software
It is a stable and reliable Point of Sale solution that we have been using for many years. Actually since the days of DOS. We have grown as a business and we are happy that Retail Plus has evolved as well.
PROSWe use Retail Plus exclusively for 7 Point of Sale stations. There are many features built into Retail Plus, such as product kits, product size matrix, customer bonus points, etc. The database structure allows us to easily integrate with our own inventory management software and our online store.
CONSAs our business evolves there will always be additional features that we would like to see in the software. Right now, we would like to have the option of setting purchase quantity limits for some products that are in short supply. Also we would like to be able to offer customers the option of receiving "green friendly" email receipts instead of printed receipts.
Reason for choosing Retail Plus Point Of Sale
Compatibility with our own inventory software and very reasonable price.
Mark
Food & Beverages, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
2
Reviewed November 2021
Problematic
Had problems and the only support was it must be my computer. Even though its brand new. Just restore from recent back up. Yesterdays backup is no good either because its been corupt for a week. Even tho says backup succesful
PROSIt was a Local Island Company . It was easy to install.
CONSProgram Crashes all the time. Searching Items it crashes. It may work ok with a couple hundred items. I have about 3000 items and it cant deal with it.
Reason for choosing Retail Plus Point Of Sale
It was a local company. I thought the support would be better.
Vendor Response
Hello Mark, 3000 items would still be considered a fairly small inventory. Chronic problems often indicate a computer contains malware. Please run the virus scanner and remove the web browser from your point-of-sale, and avoid
Replied November 2021
Brianna
Food & Beverages, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed October 2021
Variety store - review
The software is easy to use, and easy to teach to new staff. Shortcuts with the F keys make completing transactions much quicker. If I had a touch screen monitor, it would be even better.
CONSI don't like how this software is meant to be used with a touch screen monitor. When using the fastkeys, we must use a computer mouse, which is more time consuming. My biggest negative with this software is the inability to properly manage inventory levels when offering a "2 for" deal. For instance, we sell Monster energy at 2 for $5. I have to create my own barcode for the deal, which means the inventory for each flavour of beverage is not deducted when completing the sale. It would also be nice to have an option to change inventory numbers to a group of products all at once as opposed to individually. When you have 1000's of skews in my type of store, makes inventory management time consuming.
Jason
Retail, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2021
Best POS for the price I could fine.
I like Retail Plus enough to use it for the last 10+ years and will be using it for another 10+ years if all goes well.
PROSWe have been using Retail Plus for the last 10+ years starting with version 2.5. The best features for us are the inventory and ordering systems and of course we can not forget about the sales screen. Installed all version myself on 4 pc's, 1 main and 3 workers.
CONSThe biggest problem we have with the software is the way the program "creates a purchase order", I always pick the Supplier I want to order from but the software likes to pick the supplier with the cheapest cost, so i am constantly changing the supplier for that part back to the supplier I want to order from.
Reason for choosing Retail Plus Point Of Sale
I choose Retail Plus Point Of Sale after looking at more then a dozen other products, because at the time it was the least expensive solution with the most to offer.
Bill
Retail, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2023
Great Software for all size businesses
The experience has been great and all new staff seem to catch on very quickly. This is why I've been buying the license for many years.
PROSI found this software to be extremely user friendly. Anything you may want can be found by just looking at the drop down lists. All the different reports are great.
CONSNo real cons that I'm aware of. My staff have had the occasional freeze up but that could be related to something else.
Reason for choosing Retail Plus Point Of Sale
Ease of use, reporting that was important to me and the price seemed excellent value for the money. Also, I appreciated the great help I was given when first purchased. Actually, anytime I've had an issue it has been resolved in a timely manner.
Reasons for switching to Retail Plus Point Of Sale
Needed something morre in depth for reporting.
Marwan
Retail, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Great for the price
Great nothing short also customer support is easy to reach and communicate with
PROSHow easy and reliable it is I learned in a short period of time
CONSI can’t say anything bad about it, it has alll I was looking for in a pos
Reasons for switching to Retail Plus Point Of Sale
It was old system
Terry
Retail, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2021
Small Business POS/Inventory management
We have used Retail Plus for over 8 years and have been very satisfied. Support has been quickly and effectively provided on the few problems we have experienced.
PROSEase of use, speed of system and a very good cost savings.
CONSMy only complaint is about returns. The system defaults to backing out the cost of goods on any return regardless of whether it is returned to inventory. This will give a false cogs value if it is not possible to recover the original cost.
Reason for choosing Retail Plus Point Of Sale
Cost and convenience.
Reasons for switching to Retail Plus Point Of Sale
Microsoft was cost prohibitive for our small business.
Vendor Response
Hello Terry, Thank you for your comment. I will investigate and see if anything needs to be adjusted.
Replied November 2021
Jane
Retail, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
STRAIGHT TO THE POINT of sale...
The easy day-to-day usage together with the excellent inventory input and control features makes for a straight-forward and dependable product. With so many other variables in retail sales, it is a joy to have a worry-free POS system!
PROSRetail Plus addresses the key needs of a small retail shop. Straight-forward and easy to install; clear and concise in application; great inventory control features.
CONSHave no negative issues with Retail Plus.
Reason for choosing Retail Plus Point Of Sale
All the basic needs of a retail POS system were covered in a fluid and coherent way. The cost was very appealing relative to other offerings.
Ron
Arts and Crafts, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
FUNCTIONALITY
3
Reviewed October 2021
A small business owner's take on Retail Plus
I'm sure that there is much greater use for this program that we are not taking advantage of. There are some minor usage issues but not really anything that would cause me to swith to another system at this time.
PROSIt is very easy for staff to use and quite intuitive
CONSSome years after having purchased our program we were surprised by being served with an annual fee.
Vendor Response
Thank you for being a long-time user, The annual support and licensing fee was implemented with a new version of the software back in 2012. The big recession caused a big industry shake-out and we had little choice but to charge more but it's still the best deal around.
Replied November 2021
Wendy
Retail, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed October 2021
Review
It's easy to use for sales and overall bookkeeping -monthly sales etc...
CONSWhen the inventory is changed, the pricing gets screwed up; either everything is rounded to the nearest dollar or the decimal places are 10 digits long. I've had sales come out of the wrong place in the inventory; sold X, inventory says I sold Y. I have contacted you about both problems in the past and received no help.
Reason for choosing Retail Plus Point Of Sale
Only one I could find that had two taxes
Vendor Response
Hello Wendy, Odd results are often caused by file corruption. Please run the "Rebuild" command. If the problem is not resolved please call me personally (250-538-2150) and we will get to the bottom of it.
Replied November 2021
Michael
Sports, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2021
Day in the Life of a Retail Scuba Shop!
Excellent! Only had a couple issues in all these years and were quickly resolved with phone support!
PROSEase of use, reliable. Easy to categorize inventory for Departments. Tracking of Customer purchases!
CONSFor Our type of Business, Scheduling of Training / Classes and Calendar functions would be amazing!
Reason for choosing Retail Plus Point Of Sale
Got to try a free download to actually SEE product functions.
Reasons for switching to Retail Plus Point Of Sale
Costs, Dropped their Basic System, only option was much more expensive and web-based.
Susan
Retail, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
How it Heips my Business
Very helpful once I learned how to use and am still learning its potential
PROSDaily use for point of sale .Keeps track of our inventory on daily and yearly basis
CONSThere are still many features I am learning about Not really a con but a pro for me and the product
Reason for choosing Retail Plus Point Of Sale
I was informed of product from another retailer She showed me how it functioned Because of my limited use of such systems I felt I could master this
Matt
Retail, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2021
Retail plus 5.0 review
Overall its been very user friendly
PROSSimplicity, and price, its very easy for a new employee to navigate
CONSIts not the best for a large charge account customer base.
Reasons for switching to Retail Plus Point Of Sale
It was becoming obsolete
Vendor Response
Hello Matt, Thanks for your comments. Retail Plus does basic invoicing but is mostly focused on counter sales and web commerce. If your business has a lot of on-account customers you may wish to use something purpose-built like Quickbooks.
Replied November 2021
Andie
Retail, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
Great, easy to use product.
I have enjoyed using Retail Plus, I appreciate that I get the developer when I contact support, and that he is always knowledgeable and easy to work with. I am looking forward to the challenge of linking my e-commerce website in the near future.
PROSEasy to setup, use, and manage, with great support if you get stuck.
CONSI have no specific issues with this software.
Reason for choosing Retail Plus Point Of Sale
I didn’t want a cloud-based program, only local.
Rick
Retail, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
Hickory Creek Brewing
Easy point of sale that help me with my tax reports and daily monthly and yearly sales
PROSEasy to use and could expand it way beyond what I use it for. Not flashy or heavy so it functions nicely on older computers
CONSLicense renewal can be burdensome but not at the fault of the vendor I just need to slow down and read. Every year when I renew I mess it up but support is awesome and they fix what I cant
Laura
Food Production, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed November 2021
Retail Plus POS
It has been very helpful to my business.
PROSIt is the mosy reasonably priced software available for small businesses.
CONSDiscounts are not displayed individually. If you make a mistake, it is awkward to delete that mistake.
Vendor Response
Hello Laura, You can apply discounts to individual items or to the entire sale. Make sure you are using the appropriate one. Call us and we can walk you through it.
Replied November 2021
Jose
Alternative Medicine, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
Inexpensive and easy to use
We had a different software that needed to be fixed and upgraded a lot, a lot more expensive and complicated, since we switched several years ago all these issues are a thing of the past
PROSCost, usefulness and easiness to teach the new employees, normally in a couple of hours
CONSRemoved the time clock, the screen is kind of small, it could be larger
Reason for choosing Retail Plus Point Of Sale
Cost
Reasons for switching to Retail Plus Point Of Sale
Cost
Baldwin
Retail, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Retail Plus is Great!
Inventory management and POS features makes software a must for our business and has been very reliable for us for the last 15 years of use. Also easy to use and to maintain.
CONSI think the only con about this software is the yearly subscription fee. But I guess it helps improve the product.
Pamela
Retail, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
Easy to use POS software
I am not too tech savvy. Retail Plus Point of Sale was easy to set up. I called customer service when I had questions and the response was quick and helped me resolve my issues. Easy to train new staff and has all the features needed for a small business.
PROSEasy to set up and use. Perfect for a small business.
CONSNo cons we are happy with the software.
Tim
Consumer Goods, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed October 2021
Quality POS
We really like it.
PROSEase of use for all staff. It keeps inventory under control.
CONSSome bugs that we still don’t have fixes for. Still can’t reprint a receipt for our customers.
Reasons for switching to Retail Plus Point Of Sale
Outdated
Vendor Response
Hello Tim, I'm aware that an older version had a printing bug in it. Call us and we will upgrade you free of charge.
Replied November 2021
Seth
Retail, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2021
Affordable, easy to use
Easy to use. Inexpensive compared to other software.
CONSHad some data loss before. Was due to converting from one computer to another.
Vendor Response
Hello Seth, If you need to change computers again give us a call and we will do it for you via remote sessions.
Replied November 2021
Michelle
Apparel & Fashion, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
Easy to use!
We were able to keep customer purchase history easily. Makes repeat buys simple and accurate
PROSInexpensive and super easy to use. All staff were easily trained on it
CONSWould like to have a cloud storage instead of having to back up on USB
Amy
Non-Profit Organization Management, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Great, easy to use
We have used Retail Plus for probably 8 years or so and it was easy to set up and easy for our staff to learn and use.
PROSThe best thing about Retail Plus is how easy it is to use.
CONSThere is nothing we like the least about this product
Michel
Retail, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Great retail software
Been using this system for 5 years and no problems so far.
PROSPrice is the best I found for the quality
CONSSome features are missing like able to use inventory codes with commas or other symbols