--- title: "Retail Pro Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Retail Pro. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Retail Pro is a good fit for you!" source_url: "https://www.softwareadvice.com/retail/retail-pro-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Retail POS System Software](https://www.softwareadvice.com/retail/) / [Retail Pro](https://www.softwareadvice.com/retail/retail-pro-profile/) / Retail Pro Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/retail/retail-pro-profile/) Reviews [Alternatives](https://www.softwareadvice.com/retail/retail-pro-profile/alternatives/) # Retail Pro User Reviews ## Reviews summary - Overall rating: 4/5 - Total reviews: 80 ### Secondary ratings - Ease of use: 3.9/5 - Customer support: 4.2/5 - Value for money: 2.9/5 - Functionality: 3.9/5 ### Rating distribution - 5 stars: 37 reviews (46%) - 4 stars: 29 reviews (36%) - 3 stars: 6 reviews (8%) - 2 stars: 5 reviews (6%) - 1 star: 3 reviews (4%) ### Most mentioned pros - The software, combined with knowledgeable business partners, ensures success in the retail industry. - I encountered minimal issues, and whenever there were any, the support staff promptly resolved them. ### Most mentioned cons - They will nickel and dime you for every little thing and charge a large amount to renew. Plus so many bugs too - Additionally, the software's database recovery process, particularly on the main server, can be time-consuming. - This product should not be sold to a startup or very small business. And the cost to maintain it should be clearly started before purchase. ## Retail Pro customer reviews Showing reviews 1-25 of 80 (page 1). ### Full Stack Retial Software - Overall rating: 4/5 - Reviewer: Jose Miguel S. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I install Retail Pro for several Clients in America, with different requirements and Retail Verticals, but one common requirement is allow software to connect with thier ERP, and with the Retail Pro strong API, you can accomplish this. So, my experience has been mostly very positive. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I've been using Retail Pro since version 8 and now We are on Prism, which is a huge update and change of mind for Retail Pro user... but for the good. Retail Pro Prism its a store distributed web application now, with this I mean that you can have one Retail Pro server per store, in a multi store chain kind of business. As a web application, it uses AngularJS as a front end, allowing a incredible flexibility to customize the User Interface, so you can create your own look and feel for the system, not only for the Cashier view, but for all the modules. About that, you have: - Inventory - Vendors and Purchases - Transfers - Customers - POS - Physical Inventory - Inventory Adjustments - Customer Loyalty So, you see... It is the full package. One more thing: their global support with their partners around the globe will give your peace of mind for your multi store chain in almost any country, to name a few (Full North/Central/South America, Full EU, Some EMEA, Full ASIA, some Africa). #### Cons Cost, period... But you are paying a Porsche for a Porsche, you know what I mean. This is a serious Retail software, for serious Retail business. You can use it in small business as well, as its perfectly scalable. So, If you foresee a bright future in your Retail Business, you can bet on Retail Pro. #### Reasons for choosing Retail Pro Retail Pro is really Retail focused. There is no competition. Other companies develop Retail software around other producst, like ERP or Hardware, loosing focus. --- ### We are still trying it - Overall rating: 4/5 - Reviewer: Alberto N. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: May 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Functionality: 4/5 #### Pros Retail Pro is a user-friendly software that fulfills all my requirements effortlessly. I encountered minimal issues, and whenever there were any, the support staff promptly resolved them. What sets it apart is its comprehensive range of features, making it a one-stop solution for any retail business. The software, combined with knowledgeable business partners, ensures success in the retail industry. The intuitive interface facilitates easy navigation for both admins and users, with a well-organized layout that maximizes options and optimizes space for processing and displaying items. #### Cons Retail Pro offers improved and informative support that is focused on knowledge-based solutions. However, I found the user information available on the portal to be lacking, which was disappointing. Additionally, the software's database recovery process, particularly on the main server, can be time-consuming. Upgrading from an older release to a new one, especially when dealing with numerous stores and POSs, can also be a lengthy process. While the software generally functions well, there is room for improvement in making certain basic features more user-friendly. --- ### Just like the name it's easy to use. - Overall rating: 4/5 - Reviewer: Julius K. - Verified reviewer: Yes - Industry: Civic & Social Organization - Company size: 51-200 employees - Product usage: Used other for less than 2 years - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. POS Easy just like the name has made our transactional tasks easy to do as well as monitor. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very simple to use, offers free demo which is critical for training, it's CRM feature works great for connecting with long-term customers, the android application works great as well as on other operating systems, the automatic inventory transfer makes it easy to connect with different stores. Very fast customer support team. #### Cons Although they offer free demo a free trial could do better. They also need to add some more features but on functionality I got no problem. --- ### functional not flash - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Still in use as it functions well, just needs an update #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros easy for the admin and user to navigate, layout allows for maximum options to be displayed while allowing for processing or item space #### Cons The skins or designs of this software still look like they're from the early error of POS, it's easy enough to remove the windows xp look --- ### Retail Pro 9.4 is a very unfortunate product. - Overall rating: 2/5 - Reviewer: Steve S. - Industry: Retail - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2017 - Review source details: This review was submitted organically. No incentive was offered V9.4 is very very slow and without features or benefits to offset the moving from V8 to V9.4. If you love lack of features and watching a spinning wheel you will love Rpro 9.4 #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 4/5 - Functionality: 1/5 #### Pros ECM polling replace the 32 bit polling in Rpro 8.6. In theory this allows close to real time updates to your main. unfortunately, seeing it failing for various reasons with no logs or error message to help navigate.Therefore, Never know if it works or not. The Retail Pro dealer has been helpful in trying to fix the numerous issues with Rpro. #### Cons Unbelievably slow. We have had replaced all hardware with SSD, tons of ram and fast processors. Views, filters, moving from Sales to Customer management system pauses each step of the way. Even direct connect to server does little to speed up process. Missing most basics elements. Can not view inventory by sold as this element is missing from filter. Likewise, Cannot view on order in inventory as this most basic feature is also missing from filters. We currently 95,000 active SKU very hard to manage as system is so slow. My Rpro dealer blames it on the Oracle data base. Reporting in 9.4( why we have the system) is basically missing. We have to export all of the 9.4 data into our old 8.6 in order to run even the most basic reports. Therefore we are essentially running two systems. 9.4 heavy data base requires more management and is expensive and time consuming. If an emergency reinstall is needed it might take a while. Rpro 9.4 only allows one EFT interface. End user is stuck in a noncompetitive relationship with POS EFT which has it owns struggles. Have been with Retail Pro Since 1998. Been on V8 since 2004. V8 while not the most advanced product in the market place was a stable --- ### Retail Pro 9 - Overall rating: 3/5 - Reviewer: Sharon F. - Industry: Retail - Company size: 11-50 employees - Product usage: Used other for more than 2 years - Reviewed: May 2018 - Review source details: This review was submitted organically. No incentive was offered We pay for the software assurance and don't seem to get any benefit from the program. We haven't had our system updated anytime recently, since we have so many features that are custom we always run into issues right after updates and it requires us to have down time and constantly figure out what caused the issues. We also seem to have a problem with the follow through on projects from Granite/Retail pro. Once we contact granite with an issue it seem like it's either pushed to the side or forgotten about. When Granite is reminded of the issue multiple times through emails and phone calls they will fix the issue, it seems like we are constantly reminding them about any issue we are dealing with. We are currently trying to update our system so we are compliant with the tls from Cayan. The process started well over a month ago and the updates still haven't been installed. Yesterday we were affected by the brownout from Cayan for over 45min and lost multiple sales because of the software not being updated even though we are trying to be proactive on our end. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Customization of inventory screens, printing inventory, jewelry tags customization of checkout screen. Granite Info Sys has done great work for us in the past and continue to always follow through when reminded of issues. A lot of the custom pieces of our system make our store more successful because of the features & functions Granite created. #### Cons When using central gift cards, scanning cards always creates a "?" after the last number. Retail pro has done nothing to fix this issue, we have had the system for almost 4 years now and still deal with this issue daily. Granite Info Sys informed retail pro about this issue days after implementing our new system and still the bug remains. Applying updates to the software isn't easy and requires us to pay our software provider each time an update is available. Reports function, reordering capability, inventory alerts, speed of processing gift cards all lacks. Lack of customization for loyalty programs, we had a lot of custom work done by our service provider, anytime we have an issue it costs money to figure out what's wrong because it's something that wasn't available in retail pro. Lots of bugs still in the software that haven't been addressed. --- ### Retail Pro is a trap! If you are a small business- RUN! - Overall rating: 3/5 - Reviewer: Alicia W. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2022 - Review source details: This review was submitted organically. No incentive was offered I feel as though the company that sold it to me years ago completely took advantage. This product should not be sold to a startup or very small business. And the cost to maintain it should be clearly started before purchase. Thousands per year to maintain with software assurance and support ! I was recently quoted $15,000-$20,000 to upgrade and migrate from version 8.5 to prisim! Shame on you Retail Pro! I am extremely upset! Now I am stuck looking at new systems and pretty much starting over from scratch. Retail pro is a TRAP! Run for dear life! #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros I have used retail pro v8.5 for many many years. It had been reliable for the most part #### Cons COST!!!! It is way too expensive to maintain for a small business. I have been stuck in this software for years unable to update or upgrade it anything . Difficult to migrate to a new POS system because would lose historical data. I feel bamboozled! #### Reasons for choosing Retail Pro Was optimistic --- ### Don’t buy. My on hand inventory is wrong. It’s a bad decision that I bought this product. - Overall rating: 1/5 - Reviewer: Natee M. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2020 - Review source details: This review was submitted organically. No incentive was offered It sucks. Don’t buy. We have been trying to use it for over a year but now we have to start everything over because the inventory is not correct. We have to do manual adjustments a few times. Our products are high value watches with serial numbers and we have only less than 10 transactions per day!! We can’t imagine how this software can handle larger businesses with hundreds or thousands of transactions per day. Either the local solution provider (Adasoft) didn’t implement it correctly or the software really sucks! #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros Ease of use interface. Multiple stores capability. #### Cons - It could not even calculate inventory correctly. - Regional Support is extremely slow and local solution provider could not help much. - We have been trying to use it for over a year, it has always been miscalculating the on-hand inventory and the actual inventory in the reports. - Upload tool is very difficult and confusing to use and can cause duplicate records and mess up the product database. - Slow. - We have been using it over a year just to find out that either the product or the implementation is sub standard. #### Reasons for switching to Retail Pro Want a more powerful, non full accounting, more retail-oriented and user friendly software. --- ### Stay away - Overall rating: 2/5 - Reviewer: Laura F. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2022 - Review source details: This review was submitted organically. No incentive was offered It’s been terrible all around. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros Detailed reports are very good. A lot of options. #### Cons Customer Support is non existent. Stay away, too many times in 15 years we’ve been left high and dry with absolutely no help from our RetailPro partners and RetailPro customer service. --- ### Retail Pro ver. 9.4 - Overall rating: 3/5 - Reviewer: Dawne T. - Industry: Apparel & Fashion - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros After using Retail Pro ver. 8 for 13 years, version 9.4 does have some extra features that make getting needed information inside the program without running reports. You can customize screens and documents. The software is fairly intuitive. Conversion from version 8 to version 9 went smoothly without loss of data. The check in/out function of the software is improved in 9.4. Maintenance of data is much easier in this version and corrections can be done while users are using the software. #### Cons Retail Pro version 9.4 is VERY, VERY slow. The Purchase Order piece of the software has many bugs and the company is not responsive to fix them. The reports are inadequate and no customization is allowed without purchasing third party software. Even with third party software, the average user would not be able to sit down and customize a report, let alone create a new report. Basic information is unavailable in the reports delivered with the software. --- ### J.D Associates and Retail Pro - Overall rating: 5/5 - Reviewer: Chris M. - Industry: Retail - Product usage: Used unspecified for unspecified - Reviewed: June 2014 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We have been using the software Retail Pro for about two months now at our single location, which is a Swimming Pool retail store. Since the day we first launched the software, we have had such an easy time conducting business with our vast customer base. Ringing in sales have never been easier, and we can now, for once, really track our sales by department and so much more. The software was very easy to learn and J.D. Associates was a big part of that! Their training process was not only well-performed, but our teacher made it fun as well! I'd recommend RetailPro and J.D. Associates to any entrepreneur or business manager! #### Cons I can't think of anything at all. There is nothing to date we dislike, and I can't see us ever changing our views. --- ### Big Hairy Dog is Top Dog in Glamour House's Book! - Overall rating: 4.5/5 - Reviewer: Ann P. - Industry: Retail - Product usage: Used unspecified for unspecified - Reviewed: March 2014 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 4.5/5 #### Pros Hands down, what I like best is that our service is through BHD. I purchased Retail Pro in 2003 and have had bumps along the way (e.g.-hard drive crashes, lost data/backup issues, questions on operation, etc.). Customer support has always gone over and above the call of duty to solve my problems in a friendly, efficient, and cost-effective manner. Also, it is comforting that their support staff have longevity in the company. I also like the intuitive features of use and easy integration with Quickbooks. #### Cons I am concerned that at some point they will no longer support Version 8, and Version 8 works just fine for us. We don't want to be forced to buy more than we need. --- ### Solid Retail Pro User - Overall rating: 4.5/5 - Reviewer: Urmi P. - Industry: Retail - Product usage: Used unspecified for unspecified - Reviewed: June 2014 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4.5/5 - Customer support: 4.5/5 - Functionality: 4.5/5 #### Pros Retail Pro provides a great POS system that allows me to track down inventory in my store and also lets me see instantly what other stores have in stock in case a customer is looking for something I am out of. One Step Retail has provided great support to all of our stores, including the installations for our new stores. #### Cons I wish there was a way of detecting when someone does not have enough funds on a prepaid credit card, because we get a lot of tourists in our stores. Sometimes there are a few glitches with the system, but our support is always quick about getting back to me. --- ### Grand Canyon University Arena Team Shop - Overall rating: 4.5/5 - Reviewer: Rachel B. - Industry: Apparel & Fashion - Product usage: Used unspecified for unspecified - Reviewed: May 2014 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like the ease of use and the availability of the Retail Pro and One Step Staff. One Step Retail Solutions has shown me and the GCU Team Shop that they are committed to providing us with the highest level of customer satisfaction possible. They have worked with the GCU Team Shop on our mobile store and provided continual support as our store has evolved. #### Cons The system is easy to use, but I know there is so much more to our point of sale system. I wish there were classes or webinars offered for free to explain how to use more of the features. --- ### Satisfied customer from the first! - Overall rating: 5/5 - Reviewer: Mary L. - Industry: Museums and Institutions - Product usage: Used unspecified for unspecified - Reviewed: March 2014 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Their training is expert; their customer service is the best. This is why I go back over and over again to a vendor. If they treat me right, I will be their lifelong customer. They are the best when it comes to customer service. They stand behind everything that they preach! #### Cons I cannot think of anything that I do not like. They have always been attentive to my needs. I have had no problems ordering supplies, or getting tech support. They have my back! --- ### Enterprise power for small businesses - Overall rating: 4.5/5 - Reviewer: Jacob P. - Industry: Health, Wellness and Fitness - Product usage: Used unspecified for unspecified - Reviewed: March 2014 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 4.5/5 #### Pros The software is packed with features that I have yet to find in other software on the market, including multiple ways of handling employee compensation (eg.-SPIFs, different commissions for different employees), fully customized screen layouts, and most importantly the ability to do quick mass edits using the CTRL+F2 function on the inventory grid. #### Cons Sometimes the software can slow down when too many users are logged in at once. --- ### Nic M.'s review - Overall rating: 4/5 - Reviewer: Nic M. - Product usage: Used unspecified for unspecified - Reviewed: October 2013 - Review source details: This review was submitted organically. No incentive was offered My family has run a outdoor equipment and clothing store in Banff, Alberta, CAN and have been using RPro for over 15 years. We have found it to be a great program for small businesses with few store locations. After a couple of hours, most of our staff find the program easy to use and overall quite user friendly. After testing and trying different POS systems, we've found the inventory management, merchandising features to be quite useful and straight forward. I would recommend Retail Pro for any small or big retailers. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 3/5 --- ### Happy Retail Pro Customer and One Step Retail Solutions Client - Overall rating: 5/5 - Reviewer: Brian M. - Industry: Retail - Product usage: Used unspecified for unspecified - Reviewed: June 2014 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4.5/5 - Customer support: 5/5 - Functionality: 4.5/5 #### Pros The biggest change was having tighter control on inventory, needing less inventory, and generating more sales on a smaller inventory value. That’s pure profit! As our store really began to take flight, we built a great partnership with One Step Retail Solutions and have been going strong with them since 1994. #### Cons There isn't much I don't like about the product. It is very user-friendly. --- ### We love Retail Pro - Overall rating: 5/5 - Reviewer: Nancy P. - Industry: Sporting Goods - Product usage: Used unspecified for unspecified - Reviewed: March 2014 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Retail Pro is easy to use at Point of Sale and in the back office. New employees learn the system quickly because it's very user-friendly. The customer service and tech support is outstanding. #### Cons The only thing we wished our version of Retail Pro had would be better statistical analysis. It is available on the new version, but we would have to do a complete switch over. --- ### Retail Pro and Big Hairy Dog are best in class! - Overall rating: 4.5/5 - Reviewer: Reid J. - Industry: Retail - Product usage: Used unspecified for unspecified - Reviewed: March 2014 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4.5/5 - Customer support: 5/5 - Functionality: 4.5/5 #### Pros Retail Pro is well developed, from an end-user standpoint. We don't experience system problems, and they continue to update and enhance routinely. Big Hairy Dog's support is fast, friendly, and - most importantly - knowledgeable! #### Cons We have been exceptionally happy with both for 11 years! --- ### Retail Pro review - Overall rating: 5/5 - Reviewer: Gail C. - Industry: Retail - Product usage: Used unspecified for unspecified - Reviewed: June 2014 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We have recommended Retail Pro to a couple of businesses because we love this program. JD associates is a great vendor to work with; they are always there to help. #### Cons There isn't anything that I can say negative about Retail Pro or JD associates. --- ### I have been using Retail Pro since 1991 - Overall rating: 4.5/5 - Reviewer: Loren M. - Industry: Retail - Product usage: Used unspecified for unspecified - Reviewed: March 2014 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3.5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Retail Pro continues to be updated with time. My vendor, BHD Information Systems, is proactive about their customers being happy with Retail Pro. #### Cons Some basic features could be easier to use (e.g.-Sales Orders/Gift Cards). --- ### Retail Pro Review - Overall rating: 3.5/5 - Reviewer: Karthikeyan R. - Industry: Supermarkets - Product usage: Used unspecified for unspecified - Reviewed: December 2014 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3.5/5 - Customer support: 3.5/5 - Functionality: 3.5/5 #### Pros I like the reliability and better customer service. Issues get resolved very quickly. #### Cons The cost is bit higher. It could be bit cheaper. Sometimes we feel that the value is less for the price we pay. --- ### Nine-year user with many good things to say - Overall rating: 4.5/5 - Reviewer: Rich W. - Industry: Luxury Goods & Jewelry - Product usage: Used unspecified for unspecified - Reviewed: March 2014 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The program works very well and as billed. It very rarely crashes, has no bugs, etc. #### Cons RetailPro lacks some function I could use, but I was aware of this going in. --- ### Retail Pro POS - Overall rating: 4.5/5 - Reviewer: Ken P. - Industry: Retail - Product usage: Used unspecified for unspecified - Reviewed: May 2014 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 3.5/5 #### Pros The software is user-friendly POS system. #### Cons The software is user-friendly, but it cannot be customized to end user needs; it is very restrictive. ## More reviews [Next reviews](https://www.softwareadvice.com/retail/retail-pro-profile/reviews/?page=2) --- Retail Pro Reviews, Pros and Cons - 2026 Software Advice