# icon

> Reviews of Retail Pro. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Retail Pro is a good fit for you!

Source: https://www.softwareadvice.com/retail/retail-pro-profile/reviews/

---

1 million+ businesses helped. Get advice

Get Free Advice

[Home](https://www.softwareadvice.com/)

/

[Retail POS System Software](https://www.softwareadvice.com/retail/)

/

[Retail Pro](https://www.softwareadvice.com/retail/retail-pro-profile/)

/

Retail Pro Reviews

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

[Overview](https://www.softwareadvice.com/retail/retail-pro-profile/)

Reviews

[Alternatives](https://www.softwareadvice.com/retail/retail-pro-profile/alternatives/)

# Retail Pro User Reviews

## Reviews Summary

## Overall Rating

4.0

* * *

## Ratings Breakdown

5

(37)

4

(29)

3

(6)

2

(5)

1

(3)

## Secondary Ratings

Ease-of-use

3.9

Customer Support

4.2

Value for money

2.9

Functionality

3.9

* * *

### Pros

"The software, combined with knowledgeable business partners, ensures success in the retail industry."

"I encountered minimal issues, and whenever there were any, the support staff promptly resolved them."

### Cons

"They will nickel and dime you for every little thing and charge a large amount to renew. Plus so many bugs too"

"Additionally, the software's database recovery process, particularly on the main server, can be time-consuming."

"This product should not be sold to a startup or very small business. And the cost to maintain it should be clearly started before purchase."

Fast-track your software evaluation

Speak with a Retail POS System software advisor for a free 15-min consultation

Filters

Filter Reviews

[](#product-catalog)

Company Size

-   Self-Employed
    
-   2-10
    
-   11-50
    
-   51-200
    
-   201-500
    
-   501-1,000
    
-   1,001-5,000
    
-   5,001-10,000
    
-   10,000+
    

Time Used

-   Free Trial
    
-   Less than 6 months
    
-   Less than 12 months
    
-   Less than 2 years
    
-   More than 2 years
    

User Rating

-   1 star
    
-   2 stars
    
-   3 stars
    
-   4 stars
    
-   5 stars
    

[Clear](#product-catalog)[Show Results](#)

80 results

Sort by

Retail Pro Reviews, Pros and Cons - 2026 Software Advice