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> Reviews of Retail Pro. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Retail Pro is a good fit for you!

Source: https://www.softwareadvice.com/retail/retail-pro-profile/reviews

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Retail Pro Reviews

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[Overview](https://www.softwareadvice.com/retail/retail-pro-profile/)

Reviews

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# Retail Pro Reviews

## Reviews Summary

## Overall Rating

4.0

* * *

## Ratings Breakdown

5

(37)

4

(29)

3

(6)

2

(5)

1

(3)

## Secondary Ratings

Ease-of-use

3.9

Customer Support

4.2

Value for money

2.9

Functionality

3.9

* * *

### Pros

"The software, combined with knowledgeable business partners, ensures success in the retail industry."

"I encountered minimal issues, and whenever there were any, the support staff promptly resolved them."

"Our products are high value watches with serial numbers and we have only less than 10 transactions per day!!"

### Cons

"They will nickel and dime you for every little thing and charge a large amount to renew. Plus so many bugs too"

"Additionally, the software's database recovery process, particularly on the main server, can be time-consuming."

"This product should not be sold to a startup or very small business. And the cost to maintain it should be clearly started before purchase."

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Retail Pro Reviews, Pros and Cons - 2026 Software Advice