VP of Digital

The Enspire Commerce Platform replaced three of our point solutions (best of breed) with one single solution. They are our Order Management (integrated to Magento), Point of Sale (4 stores) and PIM. They also manage our EDI with our major wholesale customers. They have a very consultative approach and are supply chain and retail experts. We struggled to find a platform that could manage all three of our channels (ecom, brick and mortar and wholesale). They are a real partner that cares about our business.

Pros

Single platform with multiple solutions. We took a crawl, walk and run approach with their software. We implemented OMS, followed by PIM and then POS overtime. Hence very modular and very easy to use. It is so simple for our users. We are a high end luxury brand and our resources are not IT Savvy. So we like their cloud offering. The solution is extremely affordable.

Cons

If we need to customize the solution for our business they have a standard release cycle which does not always fit our time line.

I used this software when working in retail

Pros

This software came was very useful during holiday season when we had a lot more customers than we could handle. It drastically cut waiting their time because we were able to check people out very quickly. As a result we had many satisfied customers instead of frustrated and impatient customers.

Cons

It is pretty expensive especially because there are many other products out there that can do the same thing.

Easy and user friendly POS

Pros

User friendly, anyone can use the software with little computer expertise

Cons

More reporting options would have been useful. The stock reports were useful as well as checking the value and quantity on hand was helpful. A feature with expiration dates maybe very helpful especially for business that has a shelf life on their products

Easy for my employees

Pros

Ease of Use. The tech support is excellent. I really like the buttons for easy sale items

Cons

Nothing at this time. Waiting for the update to come in

J. Pom Review

Pros

The ease of use makes ringing up purchases infinitely easier than an outdated registrar system.

Cons

Sometimes the application will freeze on the terminal, but it rights itself with a reboot. A clean operating system will ensure that the software doesn't stay down for long.