About Retail Pro

Retail Pro is a specialty retail management software platform featuring POS, replenishment, inventory management, promotions, customer management, back office, performance, and KPI reporting capabilities.

Retailers can use Retail Pro to overcome data fragmentation and can tailor Retail Pro to their exact workflow, branding, and business needs. Retailers can leverage the application program interface (API) in Retail Pro to connect and sync retail data with third-party solutions such as ERP, CRM, HR systems, e-commerce sites, loyalty, RFID, merchandising and others.

Retail Pro's adaptive user interface allows retailers to customize and configure the operational screen to fit their business requirements, define workflows for...


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Supported Operating System(s):

Windows 7, Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

4 Reviews of Retail Pro

Overall rating

4 / 5 stars

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October 2016

Randy from Cardston Book Shop

Company Size: 2-10 employees

Industry: Retail

Time Used: Less than 6 months


Ease-of-use

4.0

Functionality

4.0

October 2016

Full-featured, for advanced users

We've used Retail Pro (v8) for 11 years now, and it has served us well. There are features we do not use, but the program fills our needs very well- inventory, vendor & customer management, reporting etc.

Pros

Versatile and straight forward to use. Many 'out of the box' POS programs are too rigid to adapt to the unique needs of specialty retailers. Retail Pro handles this very well. While there are features we feel we are doing without, no other program offers us the flexibility in the ordering process we need.

Cons

Room for non-tech savvy users to get into trouble. Tends to lag a bit behind the leading edge of technology.

December 2016

Kathryn from Coolfront

Company Size: 11-50 employees

Industry: Apparel & Fashion

Time Used: Less than 6 months


Ease-of-use

3.0

Functionality

3.0

December 2016

RPro Gets the Job Done but Not Without Glitches

RPro is easy-to-use and works as a POS system in retail. Visually, it's outdated and the UX can definitely be improved. It's pretty quick but has its glitches, one being gift receipt printing. When printing gift receipts, you have to print it a few times in order to get the items you want on it. I've also used MindBody as a POS and found that superior to RPro.

Pros

Easy to use, gets the job done

Cons

Outdated UX/UI, glitchy

February 2017

Dale from Eclectic Home

Company Size: 2-10 employees

Industry: Furniture

Time Used: More than 2 years


Ease-of-use

4.0

Value for money

2.0

Customer support

3.0

Functionality

3.0

February 2017

Retail Pro

We purchased over 15 years ago when we first opened and it was very expensive. We use a very limited amount of what it is capable of doing. POS and limited inventory control. One reason is because the report feature is not very user friendly and every time you pick up the phone with a question you get a bill. For example, why can't I run a report on my inventory balance for a previous day? Overall I am happy with it I just think I bought more than I needed.

Pros

Easy to navigate and does what I need it to do. Minimal issues with the software. When we first started using it and issues would arise the support staff was always available.

Cons

Needed more hands on tutorial classes up front. There are a lot of things the software is able to do, I just don't know how to use it. "Reports" feature is not very user friendly. Support staff or sales person should follow up each year with updates and latest technology and no one does. They did the first few years but not any more.

December 2016

jim from Heavenly Sleep Shoppe

Company Size: 2-10 employees

Industry: Furniture

Time Used: Less than 6 months


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

3.0

December 2016

retail

Our software is just old and needs to be updated. It is simple and easy to use

Pros

this sales system came with the store when I bought it. It's easy for me to use. Backups are slow and seem to take forever

Cons

old and outdated