



HungerRush manage your restaurant




Supported Operating System(s):
Windows 10About HungerRush
HungerRush is a food delivery solution that enables restaurants of all sizes to streamline operations related to online ordering, loyalty programs, reporting and more. Professionals can utilize the platform to create custom order types and track deliveries orin drivers in real-time.
HungerRush's platform allows restaurants to manage online orders, accept payments via credit cards and gain visibility into sales orders on a centralized dashboard. It lets customers place orders as guests using an online portal or via Facebook accounts and add multiple delivery addresses for quick selection in the future. Plus, administrators can monitor employee work hours to calculate labour costs and manage documents in a centralized repository.
HungerRush helps busine...
HungerRush manage your restaurant
Supported Operating System(s):
Windows 10Average User Ratings
Overall
Ease-of-use
4.0
Value for money
3.5
Customer support
3.5
Functionality
4.0
Likelihood to Recommend
Not likely
Very likely
March 2018
Scott from Punxsy Pizza
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
March 2018
Using Revention POS puts an independent operator on the same playing field as the big chains.
The POS has saved me & made me money. Saving payroll with quick driver drawer balancing to having all th elittle upcharges programmed in. It really opened my eyes to the 'numbers' & numbers don't lie.
Pros
I researched POS systems for a few years before choosing Revention. I was very impressed with the marketing capabilities of the system, but as time went on & saw the possibilities of the system I realized I now had the tools to really run a business. The delivery module is more than I could expect, this alone has saved me time & money. I find it very easy to prgram menu items & coupons...The integration of online & mobile ordering platforms is incredible & let's my business run smoothly. I have always had good experiences with their 24/7 support staff & they go the extra mile to get any questions or issues I may have resolved.
Cons
You got to keep up with technology. Revention is always a step ahead of me & I am the one that never seems to be caught up with all the things this system can do.
September 2019
Bob from Pizza del Aureos
Company Size: 11-50 employees
Industry: Restaurants
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
September 2019
Revention POS
In the restaurant industry you have to have a great POS system to operate efficiently. Revention works great, and the customer service is fantastic.
Pros
It is a great system. The ordering system is simple and efficient, the reports are thorough, it seems to be able to do everything I need it to do.
Cons
As the system gets older little glitches are starting to appear. I believe updating the system would help
Reasons for Switching to HungerRush
Revention was clearly a better choice and met my needs and allowed me to grow better and faster
December 2020
John from CJK Hospitality Group
Company Size: 11-50 employees
Industry: Restaurants
Time Used: Less than 6 months
Review Source
Ease-of-use
1.0
Value for money
1.0
Customer support
1.0
Functionality
3.0
December 2020
I just want them to get their junk out of my restaurants
Horrible
Pros
It is very easy to use but does only half of what they say it will do.
Cons
The processes are clunky, The system cannot roundup to make a donation to charity. They cannot seem to process gift cards, cannot seem to get the order online feature to work, the salesman promised us the world and so far I have told him to come get his junky system out of our restaurants. We are locked into a 3 year contract and I can't get them to do anything we asked for and were promised in the sale. This system is actually hurting our business instead of helping. Their tech support just randomly takes control of your system for updates, sometimes in the middle of taking an order.
Reasons for Choosing HungerRush
The salesman promised it could do so much more than it actually does at a cheaper cost.
October 2020
Vicki from High Mountain Pies
Company Size: 11-50 employees
Industry: Restaurants
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
1.0
Customer support
1.0
Functionality
4.0
October 2020
non-existent customer service
The techs that answer when you call the customer service are generally helpful, knowledgeable, and pleasant. They can immediately solve operator error problems or walk you through some troubleshooting. Otherwise, I feel I'm being bent over by a used car salesman every time I deal with the company.
Pros
When it is working, it is intuitive to use.
Cons
The system likes to crash. Installation was a joke. The guy flew up from Houston to install. He was on his phone the entire time he was in our shop. Customization was minimal at that time. Reports were not set up. It took a few calls to customer service to finish the process. The mapping was never installed correctly so although I am paying for it monthly I have never been able to use it. The credit card readers both started giving an "expired" message one day after the one year equipment warranty expired. Now I have no alternative than to buy new machines, but I can't get our account manager to return my calls or e-mails. Work station number one failed completely on Wednesday. After going back and forth with customer service (again nobody answered in the sales department and our account rep has not returned my calls) I was told that a new station would ship on Thursday morning. Now it is Tuesday and after talking to customer service again (the only phone number that picks up) I've been told that the station is still in their warehouse waiting to ship. We missed out on thousands of dollars in revenue over this holiday weekend because we had to take all phone orders on the front workstation, where dine-in orders are input and customers pick up their orders. This meant very long hold times and angry customers. I'm now waiting again for a call-back from our account representative. It's been over an hour.
Reasons for Choosing HungerRush
price, promised speed of installation
Reasons for Switching to HungerRush
Oracle (formerly Micros) was cumbersome and the support was expensive and very hard to access - send an e-mail and then get a call back eventually.
March 2018
Jacob from Post Game Pizza
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
March 2018
Revention is the best
Pros
The systems capabilities and functionality. iPhone used to use a slogan like we have an app for that. Well Revention might as well use the slogan we have a function for that.We use revention daily and love it. We have added on to our system with new options a few time and opened a 2nd location. From sales to service these guys are great. The more I have worked with them over the last couple years the more I have found a partnership in growing the business. Not only do these guys set up the programs and install them they genuinely care about you and the success of the business. I am personally in contact with my salesman weekly and I can get a hold of my installers on their personal cell phones if I have a serious problem that can't be fixed by regular technicians. Their service is one of a kind. Not only do they strive to have all software capable of doing more than you could imagine, they are even willing to program software for you and your personalized concept. No one else on the market will do that. As long as my doors are open, revention will be on the counter.
Cons
Honestly, the only negative thing I can say is that the system is costly. It's an investment. Yet I haven't found a system that's anywhere close to the same price that can do what revention can do. When you are ready to take your operation to the next level take revention with you.