--- title: "Rezku POS Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Rezku POS. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Rezku POS is a good fit for you!" source_url: "https://www.softwareadvice.com/retail/rezku-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Restaurant Management Software](https://www.softwareadvice.com/retail/restaurant-management-comparison/) / [Rezku POS](https://www.softwareadvice.com/retail/rezku-profile/) / Rezku POS Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/retail/rezku-profile/) Reviews [Alternatives](https://www.softwareadvice.com/retail/rezku-profile/alternatives/) # Rezku POS User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 42 ### Secondary ratings - Ease of use: 4.8/5 - Customer support: 4.8/5 - Value for money: 4.7/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 36 reviews (86%) - 4 stars: 3 reviews (7%) - 3 stars: 1 reviews (2%) - 2 stars: 0 reviews (0%) - 1 star: 2 reviews (5%) ### Most mentioned pros - We've been running with it for a little more than a year and it has been reliable, cost effective, and flexible enough for use in a brewery/taproom setting (not one of the core markets Rezku was originally designed for). - The simplicity of the interface and the ease in which we can add additional devices: literally as fast as you can buy a tablet. - Great tech support people, platform works very well for pizzerias, online ordering component is quite nice, easy to train staff, thorough onboarding. ### Most mentioned cons - Additionally, gift cards are not a true product in the system and reporting on their sales is unintuitive. - Credit Card payouts (our revenue) are incredibly confusing for holidays. - It is very unintuitive to reconcile payments on the days after a bank holiday. ## Rezku POS customer reviews Showing reviews 1-25 of 42 (page 1). ### Rezku User for over 5 years - Overall rating: 5/5 - Reviewer: R.K. P. - Verified reviewer: Yes - Industry: Restaurants - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered There are also so many other great features such as ease of use and the ability to have pictures put into the system for each one of your main items. The ease of use for our staff And how to onboard them to use the software has been very simple and efficient. I would definitely recommend the software to anyone and I wish we would’ve had it once we first opened versus just going with square. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We have been using Rezku for several years now. I think the biggest features for me that I have enjoyed having for our employees is first, knowing that even when the Internet goes down, the system still works and allows us to process payments. We have had several times where this has happened and it’s great that everything still worked. Second, The gift card and loyalty feature is a big selling point for anyone looking for a great POS software. Before getting Rezku, we literally had to hand, write down and keep up with gift card information Or give people paper gift cards. The ability to sell these and load money onto an actual gift card helps separate you from the competition, especially with other local restaurants. This is also been a great way to grow our bottom line and help gain referrals when people who love eating here want to give a gift. #### Cons I don’t have any specific concerns at this time that I can think of. Obviously you’re going to need to put some time in an effort in creating your custom solution. That can sometimes feel like a negative because it takes time but the support to help you is great. #### Reasons for switching to Rezku POS Needing printing options. Multiple users. Multiple devices. Better support. --- ### An easy to use and flexible POS that even works for a brewery - Overall rating: 5/5 - Reviewer: Christopher H. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We've been running with it for a little more than a year and it has been reliable, cost effective, and flexible enough for use in a brewery/taproom setting (not one of the core markets Rezku was originally designed for). Our front-of-house team finds it easy to use. We've been very impressed with the Customer Support team's availability and timely responses. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros What has been most useful over the last year of usage is the flexibility provided through Rezku's product/variant/modifier capability. This allowed us to implement a more sophisticated view of our core products (beer), and track styles, packaging, sizes, and various combinations. The Customer Support team was amazing in helping us figure this out and has been there whenever we needed it (infrequently). Other standard features have worked well and we regularly use the POS at the taproom and remotely at events. We also like Rezku's simple timecard management system for our staff and it ties well with 7Shifts. #### Cons Reporting in Rezku is more oriented towards normal restaurant/bar use cases. While we have made great use of the data model they provide, getting custom reports out that easily show that data is hard. Instead, we have to pull a variety of reports and manually manipulate spreadsheets to get the information we need for analysis and input into other planning , financial, and operations systems. #### Reasons for choosing Rezku POS Ease of use, flexible data model, fast (and local) support, reasonable pricing --- ### Avoid at all cost! - Overall rating: 1/5 - Reviewer: Jerry M. - Verified reviewer: Yes - Industry: Restaurants - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros Nothing. I can not think of one thing. . #### Cons The credit card system never working and cost me a ton of money --- ### Great support team. - Overall rating: 5/5 - Reviewer: Yukie S. - Verified reviewer: Yes - Industry: Restaurants - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have been using Rezku for almost 6 years. We just open a new location and use Rezku. The best we like about them is their reliable support team. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Rezku POS is very easy to use. Also, their service team always answers my calls and very helpful. Affordable prices too. #### Cons I can’t think about anything negative at this moment. There was an issue with a card reader and took a couple of weeks to receive a new one. I had to call 3-4 times to solve it. #### Reasons for choosing Rezku POS I chose Rezku because of the price. No hidden fees. #### Reasons for switching to Rezku POS I liked the fact that their prices setups were simple. No additional fees to integrating with other functions. --- ### Excellent customer support every time - Overall rating: 5/5 - Reviewer: Breezy P. - Verified reviewer: Yes - Industry: Restaurants - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Our overall experience has always been very positive. We are always able to talk to a support tech who is knowledgeable, personable, friendly and determined to fix each and every issue we have. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Quick and easy customer support solutions for any problem, any time from extremely knowledgeable, personable staff. #### Cons We did not like how long it took to get our menu adapted to the Rezku system, but that was several years ago. We are certain that the process has gotten quicker and easier since then. #### Reasons for choosing Rezku POS We initially chose Rezku for the price but certainly stayed because of the excellent service. --- ### Why we chose Rezku - Overall rating: 5/5 - Reviewer: Kacie W. - Verified reviewer: Yes - Industry: Restaurants - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We are a small restaurant/bar that has been open for 5 months, using Rezku since day one. After working in the industry for many years and now starting my own business we were between Toast & Rezku for our system. Customer service is always available when we need them. The system is seemless, just make sure you do the work and set it up properly. I am still making modifications to make it better everyday. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros 1. The customer service is so beyond that I have experienced with other POS companies and that wasn't something that I even knew right away. Their support chat has saved me many times in the middle of service when I needed answers immediately. 2. How easy it is to update, customize, and get into the back office. Be sure to download the Back Office App. I like to keep it running in the background for seemless transition and adjustments during service, especially when you are in the first few weeks of opening. 3. It does everything we need, and then some. We are a small bar & restaurant with patio dining too. As an owner that also bartends and waits tables, I can say that with the proper set up of the system, anyone would be happy with Rezku. #### Cons Dislikes, these are pretty nit picky, but still don't love that.... 1. The custom reporting isn't as custom as we'd like, but there are a ton of report options in the exports that can do the trick, just need to do more digging. 2. There is no 'print' button while you are in a live order, you need to hit checkout, then 'reprint'. If you are a quick service/counter service only this won't effect you. But, with a full service bar/ restaurant, it's just an extra step. #### Reasons for choosing Rezku POS I had used toast for years prior at another restaurant, and I felt that Rezku did everything, and then some for a fraction of the price. --- ### Highly recommend this software - Overall rating: 5/5 - Reviewer: Jack L. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We are a brewpub with a small kitchen, beer taps, and wine/liquor service with 2 POS devices. They onboarded us as quickly as we needed, they provide excellent support, and we've not had a single service disruption in the 6 months we've used them. Having the mobile app to see real-time sales and labor numbers, along with the ability to edit menus and discounts/coupons while on the move is amazing. I am pretty picky when it comes to technology. There are some things to overcome, but on the whole, the software and service are solid. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Support is what they say it is: most chats are responded to in under a minute. I haven't used phone calls often, since my issues tend to be "in the moment" and I need to be able to leave the chat briefly. The simplicity of the interface and the ease in which we can add additional devices: literally as fast as you can buy a tablet. $49 subscription for two devises and $99 for 3-5, with me owning widely-available tablets is appealing. They are and have been very receptive to enhancements and intuitive design changes I've requested. #### Cons Reporting is thorough but disorganized. I'm told it's on the list for enhancements. Different info is in "Reports" and "Exports", with no intuitive reason, and export formats are either a single file type, a choice, or in an unnecessary zip file. All data should be under reports, with an option to export, and in the Excel, CSV, or PFD. Further, for those of us familiar with database design, we desperately need the ability to build custom reports across related tables. Credit Card payouts (our revenue) are incredibly confusing for holidays. It is very unintuitive to reconcile payments on the days after a bank holiday. I feel like total fees for credit card processing are a bit high. I am willing to exchange costs in a private manner. They aren't really set up for merch or events, which has been a challenge as we'd like to sell tickets pairing events, private parties, and be able to return/exchange merch in the system. Additionally, gift cards are not a true product in the system and reporting on their sales is unintuitive. #### Reasons for choosing Rezku POS Price- requiring 40 characters so I'm randomly typing to get there. --- ### Rezku POS - a must-have to the pizza shop owner - Overall rating: 5/5 - Reviewer: Michael P. - Verified reviewer: Yes - Industry: Restaurants - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Quick implementation, and conversion from the prior outdated POS system. Getting online ordering in place was quick and easy, and training our drivers to use the platform was quick and painless. Customer service is outstanding, and all of the agents are incredibly knowledgable and well-versed int he product and functionality, and there is minimal wait time to reach an agent. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Full-featured POS system for pizza industry, with excellent customer service, outstanding training videos and documentation, and great online ordering integration. #### Cons Rezku is a smaller, boutique POS firm, so getting product enhancements are a little slower than I would like. On the other hand, Rezku listens to customers, so I am much more likely to get an enhancement from Rezku than from one of the other major players. #### Reasons for choosing Rezku POS Better pricing, integration, support, and no additional surcharges for online ordering. #### Reasons for switching to Rezku POS Outdated technology and lackluster support; no integration of payment processing. --- ### Excellent POS - Overall rating: 5/5 - Reviewer: Kent P. - Verified reviewer: Yes - Industry: Restaurants - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered We have been using REZKU POS for over 7 years. It is very easy to learn, easy to modify menus, processing that is reasonable and very fast approvals. I can call support and generally get someone on the line within 2-3 rings. I also have contacted support by chat and they always answer my questions or call me back with a solution. We have used other well known POS systems in our 14 years in the restaurant business and this is by far the best, most robust POS we have used. When we upgrade our iPads they are always there to help get them setup and running. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use and easy to learn. Support is always available and very knowledgeable. We are able to receive 3rd party sales form DoorDash/UberEats through the POS prints tickets that are like our in house tickets rather than each companies own print out. This cost me $149/month but worth it as it makes it easy for kitchen staff to read. Also, modifiers, setting up new items. Employees love it. #### Cons Not a negative I know of. Any issue we have ever experienced has been taken care of quickly by the support team. --- ### The best choice for my small business! - Overall rating: 5/5 - Reviewer: Lori M. - Verified reviewer: Yes - Industry: Restaurants - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. One of the best decisions I made when starting my crêperie business was choosing REZKU . After researching many different companies, REZKU’s system stood out as the perfect solution for my needs. From the very beginning, their team was incredibly helpful in setting up my back-end system, and they made the entire process smooth and stress-free. I’ve been using REZKU for over three years now, and their customer support continues to impress me. Anytime I’ve had an issue, I’ve been able to call and get it resolved within minutes—truly outstanding service. For any café or restaurant owner looking for a reliable and responsive system, I highly recommend REZKU. It’s been the perfect choice all around. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I liked how easy it was to work with their staff to set up and use. I do not have a tech background and their customer support helped me understand in my terminology how to use the backend of the system comfortably. As a small business ower, that level of support and reliability has made all the difference in helping me run my cafe smoothly. #### Cons I've worked with the REZKU team for over 3 years and I haven't experienced any complications or bumps in the road. I'm very satisfied. --- ### This is the best POS system I've ever used. - Overall rating: 5/5 - Reviewer: Jess M. - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of use & ability to train others. I own an ice cream shop & most of my employees have no experience. The ability to show them an interface & have them competent within minutes is a huge time saver. The cost of this compared to some of the other legacy systems I've used (aloha, squirrel) can't be beat either. Easy to use & inexpensive is a great combo. #### Cons There are still a few software issues that come up. I'm assuming because it's still somewhat new. However, the tech support is first rate & the few issues that have come up were fixed immediately. #### Vendor response Jess, It's truly a pleasure to work with you. You have been instrumental in our success. Your feedback has been priceless. We want our product to be the best on the market and we can't do it without partners like you. All the advice you have given us has been immensely valuable. We will continue to strive to improve our product and provide first rate service. Cheers! The Rezku Team Replied May 2017 --- ### I evaluated 6 POS platforms and Rezku ticked off all the major boxes of functionality we sought. - Overall rating: 4/5 - Reviewer: Skip E. - Industry: Restaurants - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2017 - Review source details: This reviewer was invited by the software vendor to submit an honest review. It allows a restaurant of our size to operate efficiently without difficulty for the end user as well as the management team. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like that the Rezku team is proactive and works to ensure that updates are added and proven when given input about better features needed. Their support staff is top of the line and they make sure that all issues are promptly solved or given a workable alternative. The costs involved should not be overlooked, as they are extremely competitive compared to other POS platforms. #### Cons The customization of reports isn't as robust as some of the other systems, but it's certainly not crippling to effectively monitor the key metrics in day to day operations. With their focus on exceptional customer service and development, I can trust that they will incorporate more features as their customer base becomes more diverse. #### Vendor response Thank you for the positive review. We are working to make Rezku POS the best in the industry. You will see continuous improvements / updates to the system at no charge to you. Replied November 2017 --- ### Redneck Smoke - Overall rating: 5/5 - Reviewer: Teddy W. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2019 - Review source details: This review was submitted organically. No incentive was offered We were really hard on the staff for Rezku at first because we had been using a system that had been over sold and would not meet our needs. They responded with patients and worked with us until we were comfortable with the system. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros ease of use and customer support that is superior in this field. We have had other POS systems and this one works like it was promised #### Cons not much that I can think of. I would like lager screens on POS but that is personal preference #### Vendor response Teddy Your input has helped us make Rezku a powerful POS. We have really enjoyed working with you. Please feel free to contact us anytime with your ideas and insight. Cheers! The Rezku Team Replied April 2019 --- ### Hardest part was getting the staff trained. - Overall rating: 4/5 - Reviewer: Thomas L. - Industry: Military - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Back office easy to maneuver for settling up menus. We can change prices and items on the fly without disrupting the service. #### Cons Printer prints chits for every transaction. We don't give sales chits to customers (except credit cards) so all we do all day is throw away sales chits. Be nice to turn it off for certain transactions. #### Vendor response Thomas, Thanks for the positive feedback and great insight. I didn't realize that this is an issue for you. I think it is silly to waste paper. I'm sure we can fix this for you. By the way, we are releasing our quick service customer facing display this month. This will reduce paper and speed customer checkout times even more. And it is free to all of our customers. Replied April 2018 --- ### Chesapeake House Myrtle Beach - Overall rating: 5/5 - Reviewer: Lori B. - Verified reviewer: Yes - Industry: Restaurants - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Compared to the POS systems we have used in the past rescue goes above and beyond #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Rezku is the best POS we’ve ever used. They are constantly coming up with new ideas and products to benefit their customers. Very seldom are there any issues but if one shall arise, they are quick to answer the phone and help in anyway possible. Let’s be honest, every pos company is going to have issues. The POS can be customized to meet needs of each restaurant in their own individual ways.they are quick to make changes and updates on the advice of their consumers as well. You absolutely can not go wrong with a support system that is available 24/7 when you work in the service industry!! #### Cons The recent change of cash sales only showing up for the cashier seems to leave out those restaurants (including us) whose servers do not use personal banks. However, Rezku is working on a compromise for this issue. #### Reasons for switching to Rezku POS Whenever we had technical issues, we could never get anyone on the phone --- ### Top Notch POS System! - Overall rating: 5/5 - Reviewer: Deanna W. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Honestly 10 out of 10! We are so happy to have switched to Rezku. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We love the Support!!! We can get to someone quickly when there is a problem and they are all so personable and helpful in getting our issues resolved. The support team is TOP notch! We also love the simplicity of the system itself #### Cons They have great reporting, but their inventory system is a little complicating #### Reasons for switching to Rezku POS Their reporting was not up to date and their support team was hard to get ahold of and communicate with --- ### Rezku POS Review - Overall rating: 5/5 - Reviewer: ari s. - Verified reviewer: Yes - Industry: Restaurants - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall very satisfied, would recommend without reservation. Priced fairly for the package you get. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Great tech support people, platform works very well for pizzerias, online ordering component is quite nice, easy to train staff, thorough onboarding. #### Cons Could be better communication from the sales team on things like rates. #### Reasons for choosing Rezku POS seemed more appropriate for our line of business, pizzeria. --- ### Efficient and Reliable POS - Overall rating: 5/5 - Reviewer: Susann B. - Verified reviewer: Yes - Industry: Restaurants - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Rezku POS is a "Powerful and User-Friendly" system. We have been using Rezku for a few years now and it has helped reduce the amount of time it takes for servers to enter detailed and precise order information for the kitchen. Overall I rate Rezku POS a 5/5 because of its usability, reliability, and efficiency. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Rezku is easy to maintain and use. Its user-friendly and provides a quick learning curve for staff with intuitive navigation. Provides streamlined order input, modifications, and kitchen communication. Inventory tracking, payment integration, reporting tools, and much more. #### Cons Hardware compatibility. Works best with Rezku provided hardware. --- ### Great POS! - Overall rating: 5/5 - Reviewer: Tree S. - Verified reviewer: Yes - Industry: Restaurants - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very pleased with this POS. The reports are super helpful. The system is easy to use. Their technical department answers quickly and resolves any issues we may have. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love having the app on my phone; it makes it very easy to change/add products. It is easy to use, and our new staff picks it up quickly. #### Cons Anything we have had that we are not happy with they have helped resolve it quickly. --- ### Thank you Rezku - Overall rating: 5/5 - Reviewer: Austin B. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It’s been easy and straight forward and the customer service is the best I have worked with in the past #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Rezku POS saves me money and time while operating my pizza business #### Cons The last card reader wasn’t my favorite but with the new one I have no complaints #### Reasons for switching to Rezku POS Square charged to much and customer service was horrible --- ### We are SO glad we chose Rezku for our new café! - Overall rating: 5/5 - Reviewer: Joel N. - Verified reviewer: Yes - Industry: Restaurants - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. With Rezku, our business runs very smoothly. Order taking is a breeze. Our customers tell us that online ordering is fast and painless. Keeping track of inventory, adding new items to our menu and logging employee work hours are all very straightforward and simple. It all just works! We were new to running a restaurant and Rezku made it easier for us to get started. We are very happy with our choice of Rezku for our business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Rezku was very easy to setup. We were able to get started using Rezku after only a couple of hours of set-up time. Learning to use the POS is also very quick and simple. We also loved the fact that there are many "extras" included with Rezku that cost extra or aren't even available with other POS systems. An example of this is ingredient level inventory and food costing. We can determine exactly what each menu item costs to serve using those features and it has been tremendously helpful in keeping our food costs down.Rezku support has been EXCELLENT! There is always someone available via phone or chat to answer questions or resolve any issues that arise . #### Cons Honestly, there is nothing we don't like! #### Reasons for choosing Rezku POS Because Rezku included many features that the others either didn't offer or charged extra for. Also, we are very small and we didn't want to have a monthly fee to worry about. Rezku has plans that are perfect for smaller restaurants that are just starting out. If we choose to expand or open additional locations, Rezku can also grow with us. --- ### Jasper Ridge Brewery and Rezku POS - Overall rating: 5/5 - Reviewer: Kevin H. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Everything is wonderful with Rezku. Anytime I have an issue or problem they are there to help and answer questions. #### Cons The only problem I have is in the reports and exports, there is not a description for the reports. It's easy enough to click and view the report to see what it contains. #### Reasons for choosing Rezku POS Talking with the customer support team. Even when I was just looking they were able to answer questions and make time for our business. #### Reasons for switching to Rezku POS Outdated --- ### Best POS Ever! - Overall rating: 5/5 - Reviewer: Tracey L. - Verified reviewer: Yes - Industry: Restaurants - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2019 - Review source details: This review was submitted organically. No incentive was offered With Rezku, I am able to track inventory and ingredients with ease. When I run out of an item, the item will "gray" out and let everyone know we are out of that item. I am also able to "archive" an item to where it does not even show up on the screen. I track employee hours and tips which make payroll a lot easier. I love the new "today's specials", "86'd Items" and "manager notes" features. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We are a very small business and have tried several POS systems (Square, Shopkeep, and 2 others). When looking for a new, more user-friendly POS, I came across Rezku. I watched a video with the CEO, explaining the POS and stated "Give us a call and if someone (a real person) does not answer your call, then do not get our service." Now that is how to do business! Rezku's customer service is top notch. Any question and any time of day, they are ALWAYS there to help me out. They are very friendly and professional. I enrolled in their CRM program. I love having gift cards that I am able to load and check the balance. With the CRM I am able to see my top customers. I can even use the back office to see what their previous orders have been. Rezku listens to their customer's feedback and is always improving its system. I will never use any other POS system EVER! #### Cons One of my favorite features was the "off line" option. We use a tablet strictly for deliveries and loved the ability of being able to accept credit cards while off line. When I got back to where there was internet service, the payments would "push" through. It was one less thing I had to worry about. Now I have to start out the day making sure I put our delivery table in "off line" mode and then I have to remember to turn it off several minutes before I close the drawer. #### Vendor response Lurie, Everyday the Rezku team works hard. We have high standards for ourselves. I have to say that reviews like this and working with people like you make it all so rewarding. Our goal has always been to help restaurants like yours. In today's POS marketplace there are so many gimmicks and tricks. We have always felt that we must earn your business everyday. I am pleased to see that we are delivering on our promises. I feel that if everyone had the opportunity to meet our staff and see our product first hand then every restaurant would have Rezku. Have a wonderful day. The Rezku Team Replied May 2019 --- ### The best POS! - Overall rating: 5/5 - Reviewer: Evangelos K. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. If you have any problems or questions you can call and they are available to assist in any way! I have worked with countless companies where they put you on hold for a long time and then transfer you to every department that they have. Rezku POS is nothing like those companies, they treat all customers like they are your own coworkers! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The Rezku POS is a game changer for my business and the way you are able to take orders directly from the table via a tablet speeds up the production in the kitchen. #### Cons I have yet to find any Cons in the Rezku POS system. #### Reasons for choosing Rezku POS Rezku POS was by far the most appealing due to the way it is run, by having the system running on the IOS platform makes it easy to use as most of my employees along with myself already are familiar with the IOS system. The Rezku POS also has all the buttons in an easy to operate way for all who are using the system. --- ### Great system - Overall rating: 5/5 - Reviewer: Scott D. - Verified reviewer: Yes - Industry: Restaurants - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great experience with staff #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use, setup and maintain. Best of all is the streamlined hardware. #### Cons Secondary system can be slow, connecting to host can get annoying at the worst times. #### Reasons for switching to Rezku POS Emv reader ## More reviews [Next reviews](https://www.softwareadvice.com/retail/rezku-profile/reviews/?page=2) --- Rezku POS Reviews, Pros and Cons - 2026 Software Advice