Ricochet vs Windward System Five

RATING:

4.8

(115)

Ricochet has 115 reviews and a rating of 4.76 / 5 stars vs Windward System Five which has 188 reviews and a rating of 3.82 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (115)
3.8 (188)
Ease-of-Use
4.5 / 5
3.5 / 5
Value for Money
5 / 5
3.5 / 5
Customer Support
5 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
February 13, 2024
December 20, 2023
Pros/Cons
  • Pros

  • They also have good training videos on youtube. I think the thing I like best is that the consignors can access their accounts from home.
  • This has saved us so much time in the way we used to conduct our daily methods of operation it’s astounding. Best choice the company has made since its inception.
  • Cons

  • Some discounts would come up incorrect and consigned discounts were always wrong.
  • Barbell jewelry tags are awkward to use. I use rat tail jewelry tags with other software.
Read all user reviews
  • Pros

  • Support is always helpful, sales team is knowledgeable, software is easy to use and looks great, training website is great.
  • Even the lovely receptionist is awesome has walked me through issues on more than one occasion.
  • Cons

  • Windaward refused to provide refund despite us doing the mandatory 60 days.
  • Bad System it never works and is most just down. Bad support you rarely can get a hold of these people.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
N/A
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

FrontRunners

2024

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos