Intuitive, all-encompassing, scalable solution, turning data into actionable insights for growth.

Comprehensive, integrated solution offering real-time insights, adaptable to various retail needs.

RMH releases many features, which is inherently a great thing, however, regular updates and maintenance may present challenges, especially for businesses without a dedicated IT team.

Great up grade from Microsoft RMS, get the right partner. Do not do or buy this with the intention of doing it all yourself. Find a good retail technology partner and you cannot go wrong.

Nice new updated platform for RMS. Seamless transition from MS RMS to RMH. We dealt with the Irish Partner and these guys were very knowledgeable. We received an extensive demo, we received a project plan when we were moving. The new improved RMH, has many improved and new features, we were explicitly advised that it is NOT RMS so expect some changes. Inventory counts - much improved Mobility through additional add on - Very good Managing Debtors & creditors - It is done correctly in RMH Fast - easy to use and configure POS screen Great Partner for deployment and support Great roadmap for future development Multi store Multi Currency - this is especially important of you trade online for managing financials. Inexpensive compared to others e.g. Retail Pro, Cigid, LS Retail

We miss the old RMH customer community - this however was managed by Microsoft. The Item card in back office needs more fields for data Reporting, while extensive as an accountant we could do with some year end reports, some that were available in RMS.

Once RMH Central was install ALL of our reports have been innaccurate, transactions are missing from Central, double upload! I am beyond frustrated that a product would be encouraged to be installed when there are so many known bugs! BIGGEST REGRET OF 2019 was installing RMH Central

POS works well, albeit a couple of bugs.

RMH Central completely inaccurately reports our sales tax, tenders, and MISSING transactions. Can not PO from Central? Very frustrating for a multi-store environment

POS for any cashier is easy to use, as well as, manage the inventory and promotions.

Easy to setup and user friendly, also makes it easy to keep track of the all store inventory. Simple and quick invoicing.

Not that many manuals and help screens to walk you thru some screens or different options.

Great modern looking POS with a lot of functionality and new features added regularly. There are a number of 3rd party companies who integrate into RMH offering such things as website integrations, payment processing and loyalty addons. This list is growing all the time. The product is easy to use due to being logical and well laid out. RMH is a great replacement for Microsoft RMS, it allows for quick and easy migration and offers much of the same functionality, as well as extras such as emailing a receipt to a customer and built in loyalty.

Not so much for new installs but those moving from Microsoft RMS do notice some missing features such as graphs at the POS. These are however being developed and should be available in the future.

The system is easy to use. Integrates well with our website. Meets all of our needs.

RMH conversion from RMS was east to do. Employees were able to quickly become functional with the system due to its similarity with RMS. RMH has capabilities to manage a multi-store operation centrally.

RMH’s policy is to communicate with users only through the third party integrator. This is satisfactory most of the time, but not always. It can be difficult to get a more complicated issues resolved due to this process.

We have been using Microsoft RMS/Quicksell 2000 at our three retail stores since 1999. The main selling point for RMH is that it is designed to use the existing RMS database. The new application has been largely easy to learn and use. There are in some cases new things to get familiar with, but most manager functions are pretty straightforward and similar to RMS. The POS is very easy for new cashiers to learn and use. RMH support for us comes from our long time RMS partner, Steve. He installs updates and quickly answers our questions. I cannot comment regarding support directly from RMH. Version 3.7 has been very stable for us.

The separate application called Stocktake is used to perform physical inventory. I would say it is more cumbersome than using RMS.

RMH is a reliable POS system that we can quickly train our employees on so they can be up and running. Very pleased with this product. Still learning how to navigate reports and get all the information we need.

RMH is very user friendly , inventory management is easy with this product.

Integration took a bit of time, but was done very thoroughly

My experience as a demonstration presenter have been excellent, very easy to show and explain all the features of the solution.

Very User Friendly. Is more than a simple POS. Backoffice Integrated. Easy to Extend. Quick implementation.

Not Software as a service. Some companies do not have any infrastructure to host the database and need a full administrated solution.

Retail Management Heroe is very easy of use

the price is above the market price of other similar applications

El uso simple y eficaz de tiendas es un dállate a no pasar por alto.

El utilizar la misma base de datos de RMS hace una fácil migración del sistema, de igual forma, tener las mismas funcionalidades hace mas sencilla la curva de aprendizaje.

Una interfaz de usuario mejorada, basada en las mismas funcionalidades de RMS, mejor extension en los desarrollos para el producto y una forma fácil y sencilla de comprender.

excellent product, cost - benefit is the best option in the market.

is a product that evolved from Microsoft Dynamics RMS, which has enriched it with functionality that Retail requires, the functionality of concentrating the information in the Head-Quarter and visualizing what happens in each POS and in each store, it is a functionality that everyone customers love it. the versatility of making promotions and discounts as required by the customer, that RMH chooses the best price for the customer, is something that cashiers love. Being able to configure everything we need in Retail is something that few products offer in the market.

the details of integration with ERP's that some clients have, they are already working on it and that is great

The system has a lot of potential and is in constant development, which I love. I honestly believe that it is cutting-edge software and that it will continue to improve and integrate solutions for current and future demand.

It is very easy and fast to install and setup, without sacrificing functionality and efficiency. I love that the functionality can be extended through the SDK provided with the software, which makes it very adaptable for different business verticals. The support team is always ready to help and there is also a large community of distributors that supports each other.

I would like there to be more reports natively or some configurable reporter, although most of the existing reports meet the desired functionality

The multi store maintenance features of this software are superb. Also, very solid solution not dependant on Internet connectivity for full operation functionality at store level.

Very easy to use. Easily customizable. Not too complicated to configure, setup and deploy.

Some functionality was lost from the previous version of this software (RMS). It is getting addressed and eventually this will be resolved.

Since we were not given any instructions of how to setup or how the system actually works, is there anything on the internet to assist us? The videos we received October 2018 "How to Guides" is product informational videos. The "Online Training Videos tell the story of each time the system was updated from India to Australia to America with information for what clients can do, NOT "How to" do anything. We have been inching our way through since October 2018, reaching out to other retailers who use this system and are also very unsatisfied with the system, expectations and that there is no complimentary support to assist with any issues. We are now using it however not to the degree we were promised. The cost of customer support is outrageous which was not shared with us until we purchased the program. We cannot afford it every time we have a question, for which we have a lot and many more I am sure in the future. Like will this convert to another retail program?

Looks! The POS is pretty. Adjustable reason codes. Reason codes necessary at check out for price adjustment.

Looks can be deceiving. Instruction and "How to" videos incomplete or non-existent. There are a lot of dead ends. There are places where there are too many unnecessary steps. We are receiving errors and hit cancel to get out of it but it still does the function. I can't even list them all!

HORRIBLE AND NOT AN IMPROVEMENT OR UPGRADE.

IT WAS LIKE THE OLD PROGRAM THEY STOPPED SUPPORTING. ARCHAIC. LACKING IMAGINATION AND NO FORWARD THINKING.

LOST QUICK ACCESS TO JOURNAL SEARCHES. I WOULD IMAGINE ANY PROGRAM BUILT BY A 3RD GRADER WOULD FUNCTION BETTER THAN THIS OLD PLATFORM. NOT A PROGRAM A RETAILER WOULD JUMP UP AND DOWN ABOUT. I BOUGHT IT. THERE WAS NO SUPPORT TO GET IT RUNNING IN MY STORE. 6 MONTHS LATER I FOUND SOMEONE WHO COULD HELP ME AND HE CALLED THEM TO GET UNDERSTANDING ABOUT HOW IT WORKED. $300.00 LATER HE HAD IT RUNNING. NO SUPPORT. NO IMPROVEMENTS, LOST SOME EASY PARTS FROM OLD PROGRAM. DO NOT BUY THIS PRODUCT. FIND ANYTHING ELSE. DON'T WATE YOUR MONEY AND TIME. IT IS NOT WORTH IT.

RMH is a really good software, excellent for inventory tracking, sales reports, integration with other systems, etc.

RMH is a really good software for different types of businesses, Is easy to use and open to make developments.

RMH still on his firsts years, they're some bugs that they are working on it.

Lo mas que me ha gustado es todo. Super amigable de usar y todo funciona como deberia ser, reportes y inventario ha sido lo mejor que he visto en un programa de ventas.

Todo funciona al maximo. Lo recomiendo al 100%. Me gusta todo de RMH.

It is the best RMS replacement

Its speed and efficiency and synchronization between stores with RMH CENTRAL

what I don't like is the security system

DO NOT UPGRADE TO THIS! FEEL FREE TO CONTACT ME IF YOU ARE EVEN CONSIDERING THIS PRODUCT!

Nothing works well, inter-phases crash and does not work well with peripherals - pole displays and credit cash machines are slow to react and you will regret this purchase/upgrade.

Everything up to this point, how simple should it be to update inventory figures with PO's, populate dates and provide accurate figures? This even messes up the sales tax calculations!

Transitioning from one software to another took some time to learn but like every change comes learning opportunities and better features.

The software is overall easy to use and has a lot of options on how to get to functions.

The layaway system is time consuming when creating a new customer.

Las bondades y todo lo que incluye, es un software muy completo.

El precio de licencia perpetua para usuarios básicos.

I like how it’s convienent and helpful for my store

Their really isn’t downside to this system

Easy adaptation to specific business requirements. Intuitive features and interface.

Headquarters pricing scheme. That's all.

after using rms since 2009 and quicksell prior. rhm for it's cost of the software outright and cost to change over too it has been a huge disappointment! strongly considering reverting back to rms at further expense

not much, hard to believe i bought rms ten years ago...and feel it's way better!

Screen /invoice formats are awful. seems like almost anything and everything takes extra clicks to get anything done