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RMH Store vs Shopify

RMH Store vs Shopify

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Overall Rating
4.2 (38)
4.5 (6405)
Ease-of-Use
4.2 / 5
4.5 / 5
Value for Money
4.2 / 5
4.3 / 5
Customer Support
4.3 / 5
4.4 / 5
Functionality
4.1 / 5
4.4 / 5
Last Review Written
September 9, 2024
September 27, 2024
Pros/Cons
  • Pros

  • The multi store maintenance features of this software are superb. Also, very solid solution not dependant on Internet connectivity for full operation functionality at store level.
  • The versatility of making promotions and discounts as required by the customer, that RMH chooses the best price for the customer, is something that cashiers love.
  • Excellent, love the reports, credit card processing module saved. Me tons of cash versus my previpus processor, Store associates.
  • Cons

  • Can not PO from Central. Very frustrating for a multi-store environment.
  • Once RMH Central was install ALL of our reports have been innaccurate, transactions are missing from Central, double upload.
  • I am beyond frustrated that a product would be encouraged to be installed when there are so many known bugs. BIGGEST REGRET OF 2019 was installing RMH Central.
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  • Pros

  • I love the efficiency and the intelligent features, it has helped me sell my products with ease. It is very reliable and easy to use.
  • The online guides are helpful, and the system is amazing. They take care of payments, orders, and marketing.
  • The shipping is great on here. I really enjoy how easy it is to ship items and also as a buyer its great too.
  • Cons

  • There are frequent updates which can be confusing. Wording/names of buttons will change with no warning.
  • It can be hard sometimes to make changes on a design end, you can be blocked in by templates which can be frustrating especially changing between mobile and desktop.
  • The only complaint I have is that I have to pay 30 bucks or more a month to use it depending on the package.
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Pricing Range
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$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2024

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos