RMH Store vs Toast POS
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.2 / 5
4.2 / 5
Value for Money
4.2 / 5
3.9 / 5
Customer Support
4.3 / 5
3.7 / 5
Functionality
4.1 / 5
4.1 / 5
Last Review Written
September 9, 2024
September 17, 2024
Pros/Cons
Pros
- The multi store maintenance features of this software are superb. Also, very solid solution not dependant on Internet connectivity for full operation functionality at store level.
- The versatility of making promotions and discounts as required by the customer, that RMH chooses the best price for the customer, is something that cashiers love.
- Excellent, love the reports, credit card processing module saved. Me tons of cash versus my previpus processor, Store associates.
Cons
- Can not PO from Central. Very frustrating for a multi-store environment.
- Once RMH Central was install ALL of our reports have been innaccurate, transactions are missing from Central, double upload.
- I am beyond frustrated that a product would be encouraged to be installed when there are so many known bugs. BIGGEST REGRET OF 2019 was installing RMH Central.
Pros
- The timing features for happy hour pricing, the ease of use for customers and staff, inventory use, ease of changing items on the fly during service. Such a great product for fast casual use.
- And do it all in one place - is awesome. And the fact that it is all so easy and user friendly is just a bonus.
- I love that you can pretty much totally customize it to your needs. The back end is very easy to use and I love the support links.
Cons
- Install was a total disaster and cost our company over 40K in losses. They refused to take responsibility for their failures.
- Customer Support Inadequate and Multiple Charges on customer accounts.
- You end up paying more in lost time, chargeback fees, and waste money on a subscription that doesn't even provide you with enough support.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
N/A
FrontRunners
2023
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
17 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
