All Route4Me Reviews
1-25 of 388 Reviews
Sort by
Lukasz
Verified reviewer
Warehousing, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2020
Best in class software and customer service.
R4Me is a fantastic tool for daily dynamic routing. It is easy to implement and very intuitive.
PROSUser friendly interface with plenty of options for routing. The platform offers very good level of options for routing small to medium size fleet.
CONSR4Me is a good fit for our needs and supports transportation operations perfectly. no issues to report.
Reasons for switching to Route4Me
Ease of use, quick to deploy, minimal setup.
Kevin
Package/Freight Delivery, 1 employee
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2020
Daily User
I am a daily user of your route4me app. As I am a FedEx home delivery driver. I enjoy the simplicity of the app, in comparison to other GPS apps on the market. However, it seems sometimes some of the addresses I input get dropped off once I optimize the route or either the map location places me on the other block in location to the address I am seeking. I have conducted an update to the software and it still happens. This is frustrating when executing my route, as I have to spend additional time redirecting myself from map location.
PROSSimplicity and ease of use of the app. Unlimited stops can be added, easy to update, change or add locations while en route
CONSSometimes inaccurate place of address location, long time to optimize and load No indication of duplicate address being added. Inconsistent ability to change location as visited, the app will sometimes not change color.
Reasons for switching to Route4Me
A limited number of stops to be added. As a Fed Ex driver, we have anywhere from 85-130 stops daily
Kyle
Transportation/Trucking/Railroad, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed August 2019
After 4 year it’s gotten worse
4 years ago I would have said good for the price now I think it’s terrible and actively looking for new companies and have told probably 100 other garbage company owners to stay clear it’s not worth it
PROSIn the beginning for one driver it was functional and a good price but isn’t good for bigger companies with more then one truck.
CONSThe routing isn’t great with wrong locations and routes that don’t make sense Not a lot of great features and not able to turn features on and off. Terrible customer support, best way to get a response is by submitting a ticket forget about talking to anyone and most of the time I’m just told we can’t help but that’s a good idea we will submit for consideration. The functionality is poor and is-meant for small companies with minimal stops. Once we got a lot of stops and multiple truck the quality went down big time and price skyrocketed
Reasons for switching to Route4Me
Idk why now should have stayed
April
Facilities Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Logistic solution
Helpful and efficient
PROSCustomer service has been amazing. They are available by phone, chat or email. Response is quick and helpful. Loading new routes is fast and easy to navigate
CONSWould like to be able to customize a route that is specific to our companies needs without having to manually optimize the route. It might be optimized for some industries but it doesn't always work the best for our usage.
Reason for choosing Route4Me
The additional features
Jacob
Food Production, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2023
Route4Me for meal kit logistics.
Ability to adjust our own routes to suit day-to-day deliveries with on the fly adjustments. Adding 'custom data' is another huge pro - as a lot of the business needs revolve around creating files with run data. With the feature manager we can choose the specific addOns that we specifically require.Route4Me's support staff are incredible - there has never been any issue left unresolved.
CONSFor general housekeeping we remove routes weekly and because of this the Dashboard becomes irrelevant as we cannot track our progress longterm. This could potentially be an internal issue, and not Route4me's, as there is probably some functionality with the API that can be used to export the data into a local dashboard on a week by week basis.
Edwin
Retail, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Route4Me for Delivery Business
Great experience for our delivery business, we don't have to overthink when planing every morning. Route4Me handles it automatically
PROSWe use it every morning to organize our delivery team routes and assign workloads. We don't have to stress to thinking of the best routes or who to assign what it's automated
CONSIt's abit more expensive than other applications in the market and it's pricing is only in usd which abit more expensive in our country
Phillip
Transportation/Trucking/Railroad, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
So far so good
it does everything i need it to do......
CONSWEb loading time is slow. Viewing routes is slow. Would like to be able to export visuals.
Matthew
Food Production, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Route4me makes things so much easier for our business.
Its been great, I can't imagine how we would be able to do what we do without it
PROSThe tracking system and the route creation makes the day a lot easier and very easy to use.
CONSNo real issues using route4me, maybe a better memory system that remembers certain presets that you use alot
Rebekah
Insurance, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Route For Me Review
My over all experience is pleasant. I find it easy and efficient to use.
PROSI love how I can export my route to an excel sheet.
CONSI think its the type of plan I have but I dont like that I can use it on my computer only the mobile version.
Reason for choosing Route4Me
This was my first choice
Hugo
Business Supplies and Equipment, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed May 2023
Sitisfactory
Overall is complete satisfied
PROSKnowing where are all my stops and find out where is our driver when he has to make a delivery
CONSWhen is an error not to have many options to solve our situation
Duane
Retail, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Duane's Review
Flower deliveries are more steamlined having a route guide to direct each stop.
PROSAligns routes for optimum delivery time. I also love the speak address feature.
CONShaving to leave the route screen and tap back on the ap icon to show the route is complete.
Reason for choosing Route4Me
I only went with Route 4 me, based on recommendations.
David
Transportation/Trucking/Railroad, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Route 4 me
The support team is highly knowledgeable and quick to respond. If the team can't answer the question, they are swift to forward it on to the subject matter experts and the team will always get back within 24 hours.
CONSdata can come through incorrectly or drivers will experience issues loading with an old version of the app.
Kristen
Biotechnology, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
2
Reviewed October 2017
Route 4 Me is essential to curbside composting businesses. It's easy to use and integrates easily
We are able to communicate well as a team about routes, and there is rarely anything that slips through the cracks. Makes us efficient for sure. Our haulers get paid by the stop, so it's easy for them to switch stops around so they can make more money.
PROSI like the list of routes, the cloud-based backbone, and multiple user feature. It's easy to replicate and re-name routes, and easy to integrate with Waze.
CONSI love this software and above that it gets too expensive for a small company. A calendar feature that integrates with Google would be extremely helpful. The integration with Waze is perfect, however the Route4Me directions don't work at all. Because of Waze you don't need them though. I don't like that you can't do automatic routes every week, they need to be replicated and re-sent, but it's not a big deal. The pricing structure seems to place value on a handful of large clients rather than scaling up with many smaller clients; there's no way that smaller companies can afford this software over /month. I can't imagine running this business without it though so we make room for the expense somehow!!!
Steven
Business Supplies and Equipment, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2019
Time & Miney Savings
Excellent application. Has taken me thousands of miles without getting lost and saved me countless hours in travel time hundreds of dollars in gas.
PROSAllows me to enter desired destinations, then each destination can be organized based on selected criteria by “Replanning the Route”. This makes my daily driving more efficient and cost effective.
CONSEntering the “Departure Address”, then changing the “Departure Address” to something else where another address is desired, and I would like there to be a particular final destination. This can get confusing and time consuming when the “Optimization” setting needs to be changed. Recommend there be an option to enter “Final Destination” by itself.
Anonymous
10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2023
Route4Me
Route maps interface: ability to view multiple routes and swap calls for optimization.Address Book Grouping: isolating services by day on map for creating new routes.
CONSAutomatic System Route optimization: function could be improved for high density areas -manual adjustments are necessary after optimization for multiple routes
Sheila
Medical Practice, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2023
The Route 4me Way!
The staff is always responding immediately via chat which is excellent for my direct reports. [sensitive content hidden], is an amazing and knowledgeable account manager who is always available and helps me with everything!! I truly appreciate him.
PROSBeing able to create routes quickly for drivers . This system has cut our mappings of routes in half, giving my staff more time to focus on other tasks.
CONSAt times Receiving different answers from the route4me staff
Shawn
Construction, 1 employee
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed December 2019
Tollways should be an individual option
It’s a great app I use it daily doing multiple estimates for my profession
PROSIt’s a useful app and I use it daily, This is a very handy service but you need to include and option to not be directed towards tollways.
CONSTollways should be here individual option so that you’re not always trying to direct me towards Those dang roads. I have wasted thousands of dollars in fuel finding an alternate route from this app directing me to them. It’s not fair and I would like to see an option button .
andy
Textiles, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Happy customer who will continue to use this software.
I began using the software as an individual. The ease of use was so important to me that I convinced the [SENSITIVE CONTENT] of our company to purchase the software for all drivers. [SENSITIVE CONTENT] has been a huge help in making the changes we need to our account with fast and informative service.
PROSThe route optimization and recurring routes is most important for our company. It generates a fresh route however you schedule it to occur. The route optimization lets my drivers know the best way to complete their routes and helps our company be more efficient on a daily basis.
CONSThere is nothing that comes to mind under this catagory.
Vaughn
Marketing and Advertising, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed May 2023
I Have Used This App almost EVERY DAY for 3 years
I love that it will allow me to attach pictures and notes for every address.
CONSThe optimization is off always. I have stopped using it for that.
Reason for choosing Route4Me
It can handle up to a thousand addresses
Rosine
Food & Beverages, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
Great time-saver that's easy to use
The route optimization feature has saved my organization so much time when it comes to planning routes for our home-bound deliveries. It has allowed us to organize our deliveries in a way that is easier and more manageable for our volunteer drivers.
CONSOccasionally when using Route4Me, I will need to input the excel file twice because the app will miss a route due to an input. For example if I put 10 routes with a max of 10 deliveries on a route, it will give 10 routes with 9 deliveries on each route and another route for "Unrouted Destinations"
Mahmut
Transportation/Trucking/Railroad, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
Route 4 Me System and Usage
We are creating thousands of routes daily and Route4Me helping us to faciliate our work.
PROSWe have used different features in past year such as "Maximum Number of Routes/Vehicles, Maximum Route Duration DD:HH:MM etc. " but the lataest "Maximum Stopp per Route" function did help us alot to find spesific adresses that are on the same route.
CONSNot cons but would be great to mark those route and change a date for multiple routes in once instead of changing one by one.
Reasons for switching to Route4Me
Cannot even compare previous product with Route4Me, big difference.
Clayton
Facilities Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Impressive support
Outstanding. This app saves us an unbelievable amount of time and make sure operation very efficient.
PROSAny time of day if you have a question or need some help they are there quickly. And I do mean any time of the day. Very impressive support!
CONSPretty much nothing. I love this app! It makes planning our routes very simple and easy.
Jose
Government Administration, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
2
Reviewed May 2023
Display of the website and app
one of the things I like is how easy I can rearrange and move stops between routes.
CONSi cannot stand the pop ups at the bottom of the screen(updates)they get on the way and there is no way to turn them off. the small map is difficult to see when you have more than 6 routes, it's almost gone when you are trying to move call between routes
Reasons for switching to Route4Me
the creators closed shop and did not have the support behind it
Jeff
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2018
When I use it,it works
Easy baby easy I use it for setting up my run list daily and not always in the same area. I cover the entire county some 5 or 600 square miles or more. It sets me up so I don't waste my time getting from 1 stop to the next.
CONSUuum let me get back to you on this. I would say the software needs to recognize the area your in so I don't have a stop in Rome or France when I'm in So Cal. That kinda messes everything up. Program the softwares for the state your in not the state of confusion.
Shaun D
Verified reviewer
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed April 2018
Took the guess work out of service and delivery
Freed up the daily, mundane grind of taking my established client base and "working in" client one-off's. It also allows me to better track driver productivity to see if either they aren't actually as busy as reported or over worked in which I can make the business decision to bring on another driver either full-time or over flow.
PROSVery easy to upload my client base and fins the best order of my service stops. It actually showed my "unbalanced" routes and where I could improve in scheduling as well as showed me a lapse in driver reported mileage and excess time per stop.
CONSSome functionality for back-end processes like auto invoicing as well as automatic dispatching were still easier to do by hand.