Route4Me vs TouchBistro

RATING:

4.5

(388)

Route4Me has 388 reviews and a rating of 4.45 / 5 stars vs TouchBistro which has 395 reviews and a rating of 3.9 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (388)
3.9 (395)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
3.5 / 5
Customer Support
4.5 / 5
3.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
October 26, 2023
March 1, 2024
Pros/Cons
  • Pros

  • There are a lot of garage sales but the estate sales are awesome.
  • Its seamless integration and ease to input multiple locations and I really love that there is an app to actually monitor several drivers to know where they all are.
  • Cons

  • Google Maps integration was imperfect, missing the actual destination by several blocks in more than one case.
  • Takes you to a lot of incorrect addresses. Has gotten worse over the last year don't know what happened.
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  • Pros

  • The reports were in depth. The floor plans were also easy to set up.
  • When its working its easy to use. Its pretty self explanatory.
  • Cons

  • Lied about what equipment was actually needed. Said oops after a small family business over extended itself for their system.
  • Customer Service very bad. Lack of knowledge and never call back to follow up.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2022

FrontRunners

2023

Advisor Recommendations

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12 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos