--- title: "Routific Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Routific. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Routific is a good fit for you!" source_url: "https://www.softwareadvice.com/retail/routific-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Route Planning Software](https://www.softwareadvice.com/fleet-management/route-planning-comparison/) / [Routific](https://www.softwareadvice.com/retail/routific-profile/) / Routific Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/retail/routific-profile/) Reviews [Alternatives](https://www.softwareadvice.com/retail/routific-profile/alternatives/) # Routific User Reviews ## Reviews summary - Overall rating: 4.9/5 - Total reviews: 144 ### Secondary ratings - Ease of use: 4.8/5 - Customer support: 4.9/5 - Value for money: 4.7/5 - Functionality: 4.7/5 ### Rating distribution - 5 stars: 130 reviews (90%) - 4 stars: 14 reviews (10%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - We needed to deliver 10,300 items to over 1,000 locations in 2 days, using 44 teams - Routific made this possible. - combining tag 'types' and being able to pick differing start and end addresses allows for a flexible workforce, especially when working with volunteers who may be continuing onwards elsewhere. - We often get last moment additions and having the customer profiles ready and available at the drop of a hat improves efficiency, saving a lot of time from not having to enter all the data over and over again. ### Most mentioned cons - As with any system there is a learning curve (putting flat numbers in the address doesn't work) again this is likely an issue with google not routific. - The messaging system could not be updated on our end, but we had to tell their team what we wanted on our text messaging. - We switched from another site that was more rigid, confusing, much slower. ## Routific customer reviews Showing reviews 1-25 of 144 (page 1). ### The perfect solution - Overall rating: 5/5 - Reviewer: Dave H. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is incredibly easy to setup, a breeze to learn and a pleasure to use. #### Cons It would be great to have an app for administering routes. --- ### Slick, clean, easy to use routing software - Overall rating: 5/5 - Reviewer: David H. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2020 - Review source details: This review was submitted organically. No incentive was offered Our restaurant started delivering a large number of meals for a government program due to COVID-19. We were not prepared for the logistical challenge. At the beginning, we were trying to split up the addresses in Excel by city, print out spreadsheets with addresses for drivers, check off what had been completed, canceled, or rescheduled, take notes, etc. It was a disaster. It was impossible to organize, leaving us with little idea of who delivered what, where, or when. This didn't last long though. I love technology and started looking for a solution. Stumbling upon Routific was a godsend. One look at the website and I could tell that it's a disrupter. After creating an account to do the trial period, I uploaded all the stops and created optimized routes for my drivers in minutes. The UI is so good that it makes everything feel approachable. It isn't intimidating. Deployment for my drivers was almost too easy. Seeing my drivers proceed efficiently on their routes, add photos and notes when necessary, then being left with an easy-to-digest record of deliveries was pure bliss. Enabling customer notifications so my recipients know when to expect their meal delivery (and not needing to call us night and day) was just the cherry on top. Bottom line, it's made a really complex job (dividing, optimizing, and distributing routes to drivers) not only simple, but enjoyable. It's been reliable and easy to use in all aspects. Honestly, it's a work of art. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros My favorite feature about Routific is how easy is it to dispatch routes to drivers. For a brand new driver, all they have to do is install the app on their phone. After that, Routific sends a text message with a link that opens the route automatically in the app. For dispatchers working with tech-impaired employees, this is a life-saver! You don't have to create accounts for them or share passwords or anything like that. The driver app is also attractive with a clean and intuitive UI. It's easy for people to learn to use. As a dispatcher, the web UI is clean and attractive. It feels lightweight even though it's doing a lot. Creating a route with multiple drivers and quite a few stops, especially when there are unique situations, is complex--however, Routific makes it about as easy as I can imagine it being. It is very flexible, allowing for lots of changes and variables, and it handles it all easily. It's nice that the driver app allows drivers to use the navigation app of their choice (Waze, Google Maps, Apple Maps). Not only does it allow for the possibility of superior navigation, but it is also one less thing to teach the driver. The customer notifications are incredibly easy to setup and they work very well. #### Cons As great as the software is, it does get expensive quickly. In fact, for a small business, it's about as expensive as I think we could take, especially with its per vehicle pricing model. I think maybe plans that included a certain number of vehicles might make more sense. Also, the pricing for customer notifications feels exorbitant. It starts at $16 (annual plan, $19 for monthly), which might be reasonable alone, but that price is per vehicle. If you have a few active vehicles on your delivery route, you'll be paying a steep cost for those text messages. This really should be a flat fee service I think. Feature-wise, my main complaint would be in regard to customer notifications--you can only choose SMS only or email only. If you need to mix and match notifications because some stops can't receive SMS notifications and others don't have emails, you're out of luck. Secondarily, while you can see the location of drivers in real-time, Routific does not seem to show the routes that drivers actually took, along with speeds and related data. There have been times when that would have been helpful. It also doesn't seem to provide GPS data to verify the location when the driver marks a delivery completed. #### Reasons for choosing Routific Most route planner apps/software are designed for solo independent contractors, not for a dispatcher and team of drivers. The most relevant competitor is Route4Me. This software appears powerful and generally well-liked, but it's more pricey out the gate for a small operation like mine in order to match the features of Routific. The app seems good, but it does navigation itself instead of allowing driver choice, and it doesn't seem as easy to deploy as the SMS route link that Routific uses. The web interface of the two is not comparable--Routific is FAR superior in terms of ease of use and attractiveness. Not only did Routific offer a compelling feature set for a relatively low cost of entry (although it does add up quickly, as noted above), but it clearly is the newer, disruptive product on the block, offering a modern solution for businesses of all sizes. It was a pretty easy choice. --- ### Good system, well designed, but too pricey if I only need for 1 driver. - Overall rating: 4/5 - Reviewer: Cristina F. - Verified reviewer: Yes - Industry: Hospitality - Company size: 201-500 employees - Product usage: Used daily for unspecified - Reviewed: December 2017 - Review source details: This review was submitted organically. No incentive was offered The faster routes for the job. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros How quick it puts the routes together and that you can select different options. And the customer service. #### Cons I was very disappointed to know that to retrieve my driver notes and places she stops, I had to pay an additional fee. #### Vendor response Cristina, Thanks so much for taking the time to leave a review. I'm so sorry you didn't think Routific was worth the money. It's true that in order to track your drivers and collect notes, you need to subscribe to our live tracking feature. I'm sorry if this wasn't clearly communicated to you before signing up. Replied December 2017 --- ### Excellent product, great value - Overall rating: 5/5 - Reviewer: Mike F. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2022 - Review source details: This review was submitted organically. No incentive was offered It has literally knocked at minimum an hour off deliveries. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's ease of use is a huge benefit and the reporting provided is great. #### Cons Nothing not to like, biking delivery on its way too #### Reasons for choosing Routific Far more user-friendly and better pricing model #### Vendor response Thanks so much for the great review, Mike! We're looking forward to the bike delivery too :-) Replied October 2022 --- ### My experience with Routific - what an wonderful company and an amazing product. - Overall rating: 5/5 - Reviewer: Joel S. - Verified reviewer: Yes - Industry: Wholesale - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2020 - Review source details: This review was submitted organically. No incentive was offered We had used the Routific API when conducting a costing exercise late last year and had found it exceptionally easy to use. 3 months ago when we decided to start delivering some of our own freight in a van we turned to Routific again and began using the software using xls files to import the delivery information. within two weeks our team had integrated it with our ERP so that these imports were not necessary making it a breeze to manage the van and the ever changing runs. Also this review would not be compleat without a shoutout to Alfin. he has been absolutaly wonderful to work with. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of Use. It was exceptionally easy for my team to integrate with our ERP. This is due to the API being well structured and the Documentation being well laid out and containing all the relevant information. The UI is very well laid out and my staff had no trouble at all learning how to use it. Our driver also finds the web interface easy to use and very intuitive. the way he can open the next destination in Google Maps saves him a lot of time. #### Cons I don’t really see any Cons. The Features that I would like to see in the software in the future are, the ability to track the driver in realtime and possibility a native Android App. #### Reasons for choosing Routific I had used RouteXL for a previous cost analysis exercise a number of years ago and found that it lacked the ability to give me number of hours and km travelled on each Route. --- ### Simple as bread - Overall rating: 4/5 - Reviewer: Kajetan Ž. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2020 - Review source details: This review was submitted organically. No incentive was offered Excellent made my life a lot simpler. If we scale, I hope it will scale with us. I also like the support guys were super helpfull #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The simplicity is king. I dont have to show my drivers anything the administration is funny how easy it is. The other software made the whole task look super difficult with a ton of features I didn't use. I also like the interface, the simple use of colors. Its so simple my little brother can use it. #### Cons It is maybe laking some simple features like more notes for drivers. I would need a note that I can name. My guys have to put bread in to deliveries and for them to know how much to but I would like a costumizible note that i could name Bread and just add 1,2,3... Also there are a few bugs, and the softwere becomes a bit slow to respond when you go 250+delivery. #### Reasons for choosing Routific Ease of use, and the feature to export the solution. Probably all of them have this feature but It was just too difficult to find ;) #### Vendor response Thanks for the great review! You mentioned that you'd like to create notes for drivers. We in fact have this this! You can use "custom fields" when you upload your stops. https://academy.routific.com/en/articles/1370850-custom-fields-and-how-to-add-them Replied May 2020 --- ### Great route planner for SME - Overall rating: 5/5 - Reviewer: Marino V. - Verified reviewer: Yes - Industry: Arts and Crafts - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: May 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros In the beginning I liked how easy it was to set up and start. I just exported my customer's addresses into a CSV document and started planning routes. Saved me a ton of time. Later on I started to love the API that they offer so now I have all kinds of optimization and time saving features built in. #### Cons There is nothing that I can think that I haven't been able to solve in some way using Routific. It fulfills all my needs. #### Reasons for choosing Routific It seemed like it was easier to start using Routific. Since then the customer service is really what has made Routific stand out to its competitors. --- ### Made my deliveries 3x more productive - Overall rating: 5/5 - Reviewer: Jonathan K. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2020 - Review source details: This review was submitted organically. No incentive was offered Very positive. Easy. It took me a couple of days to learn how to input all the info and manage it and know how the dispatch works and everything. Very positive. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Its intuitive, it has awesome features like the client notifications, and everytime I had a question I was serviced in a very comprehensive and friendly fashion. They didnt stop until I said I was satisfied. #### Cons Just a little bug that you can't manually input the coordinates of a place, it has to be uploaded from excel every time. #### Reasons for choosing Routific There were up front complications on setting up the product and learning how to use. It required this guy from India to call me and chat with me and they werent very aware of what I was going through. It took too much energy to understand and get started. Routific was very simple compared to those other products. --- ### Efficiency and Increased Delivery numbers - Overall rating: 5/5 - Reviewer: Michael N. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: February 2021 - Review source details: This review was submitted organically. No incentive was offered Overall Routific has been easy to use. It works well with our order system and is affordable for our small business. I like the visual representation of the stops. It allows at a glance understanding of how the day is progressing. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like the customer notifications. Allows us to do faster drops and means more deliveries a day. I like the ease of rescheduling or cancelling deliveries. #### Cons I would like to send different notification messages to different types of customers. being able to assign 2 different messages to specific customers would be a bonus I would like to use coordinates more. making it easier to enter coordinates into the "add a stop" quickly would be extremely beneficial as we serve many rural areas without addresses. #### Reasons for choosing Routific Price, usability #### Reasons for switching to Routific Price mostly. Onfleet was less user friendly. --- ### What a Find! - Overall rating: 5/5 - Reviewer: Jeff G. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2020 - Review source details: This review was submitted organically. No incentive was offered I'm really not sure where our company be without Routific! We have been able to perform at a peak level due to to the software, allowing our staff to handle a large volume of deliveries, with minimal effort... #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ability to plan, route and manage daily trips through basic and simple steps! #### Cons The inability to close Canada/US border when routing trips Routing trips over the course of multiple days #### Reasons for choosing Routific The power of the software at the price point. --- ### Amazing software - Overall rating: 5/5 - Reviewer: Omar J. - Verified reviewer: Yes - Industry: Food Production - Company size: 2-10 employees - Product usage: Used weekly for free trial - Reviewed: November 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software is intuitive and easy to use. It provides the necessary flexibility for businesses of all sizes to optimize their delivery routes and gain efficiency. Additionally, customer support was quick and helpful when I had a question about logging in. #### Cons I would love to see a more intuitive way to modify already-created routes. --- ### Excellent Product + Customer Service; We can't recommend enough! - Overall rating: 5/5 - Reviewer: Adrian D. - Verified reviewer: Yes - Industry: Wholesale - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2023 - Review source details: This review was submitted organically. No incentive was offered Overall we are delighted to be working with Routific. We are thankful for all the headaches it has solved for us, and we don't think we can recommend it enough! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Not only has Routific been beneficial to us as a route optimization software (very easy to pick up on), but also very useful as a tool that stores information about our Customers and their specific info that is essential for our drivers to know. Customer notifications are an excellent feature that helps customers stay updated on their orders without the need to contact us to update them about their orders. We also love the Delivery Tracking Link feature included in the Customer Notifications, as it helps our customers visualize where their order is.Anytime we've had to reach out to Routific for help or suggestions, they’ve always treated us with the utmost respect and provided excellent feedback and service in a very timely manner. Truly one of the best customer service experiences we have ever had.As a developer, I appreciate Routific having APIs to access whenever our company is ready to create its own platform and interconnect it with Routific's when the time is right. #### Cons No downsides; Routific has shown us that anything we find to be "negative, they are more than open to getting it corrected or improved upon with their team. #### Reasons for choosing Routific Better customization, pricing, customer service, integration and it works on all platforms we needed.The other software only worked on iOS. #### Vendor response Thank you for your continued support! We've really enjoyed working together and getting to know you and your business. Replied November 2023 --- ### Excellent Product once you learn the ins and outs - Overall rating: 5/5 - Reviewer: Jill L. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Overall, the experience with Routific is great and the program serves our needs very well. There are always some glitches with software, and Routific is not exempt from this, but they are always improving and always willing to listen to feedback to make the experience the best it can be. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros I liked the fact that I was not trying to figure out how to route our drivers on my own. The system works well almost 100% of the time, with very little down time and the routes it produces are efficient and streamlined for our drivers. The notification system is a must for our customers and while it works well, it would be nice if it was a bit more accurate. There are always parts of software programs that could always be improved but overall this is a great program and we would be lost without it. The customer service is amazing! #### Cons I wish we had more options for personalization for more of our needs. For example, being able to send notifications both through email and SMS and not just one or the other. Also, it would be helpful to be able to schedule dispatching routes so that the delivery emails go out on the day of delivery instead of when they are dispatched. Having the ability to use both the apps for our drivers instead of just one or the other would be very helpful. Being able to schedule routes and drivers across multiple days would be a game changer. A big issue is the Google maps that the directions are given in. Google maps is terrible and will send our drivers to the wrong location many times each week. If they aren't paying attention to the town they end up driving over an hour out of their way, which is causes us to lose customers and money. It would be nice if they could choose which app the directions are sent to. --- ### Excellent Product! - Overall rating: 5/5 - Reviewer: Alyssa S. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2023 - Review source details: This review was submitted organically. No incentive was offered See pro's section! 5-stars: It is an invaluable tool that will revolutionize the way you navigate delivery routes. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We have had the pleasure of utilizing Routific for our flower delivery business, and I must say it has been an absolute game-changer. If you're looking to enhance efficiency, save time, and maximize productivity, look no further than Routific. The experience is seamless and user-friendly. The platform's intuitive interface allows us to quickly input our destinations, preferences, and time constraints. It effortlessly handles complex delivery routes with remarkable precision.One of the standout features is its powerful algorithm, which swiftly processes vast amounts of data to generate optimized routes. Within moments, I receive an intelligently optimized itinerary that significantly reduces travel time and mileage, resulting in considerable cost savings for my business. It accounts for various factors such as traffic conditions, time windows, and even prioritized certain stops based on specific criteria I set. It has streamlined my operations. Routific's dedication to accuracy is truly commendable. Another aspect that truly sets Routific apart is its exceptional customer support. The team behind this service is just awesome. They are knowledgeable, responsive, and genuinely invested in helping their users succeed. Whenever we have questions or encounter a challenge, the support team is there to provide prompt assistance, ensuring a smooth and hassle-free experience. 5-stars: It is an invaluable tool that will revolutionize the way you navigate delivery routes. #### Cons Nothing! Truly. They are very receptive and have made changes over the years that have addressed our feedback. #### Vendor response It's so rewarding to work with you and your team. I hope your small business continues to bloom and grow! Replied November 2023 --- ### Prepped by Bec LOVES Routific - Overall rating: 5/5 - Reviewer: Rebecca P. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: June 2024 - Review source details: This review was submitted organically. No incentive was offered I LOVE ROUTIFIC. From the customer support, customer service, onboarding, ease of use for myself, ease of use for the drivers, and ease of use for my customers receiving real time updates for thier orders. It was an absolute gamechanger. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love how convenient it was to keep tracking of my drivers and thier deliveries. Delivery Sundays were always pretty stressful and Routific helped eliminate a lot of that burden. #### Cons The only con was that I was unable to track my drivers from my mobile device. I was able to with a tablet, but that was a bit cumbersome. I know the Beta Routific offers this, but I never transitioned into the Beta. #### Reasons for choosing Routific Modern look. Easy to use. Loved everything about it. #### Vendor response We are so glad to work and support small businesses like yours. We are so inspired by your ambition and awesome-ness! Replied June 2024 --- ### Saved my business and probably my marriage - Overall rating: 5/5 - Reviewer: Meir H. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: July 2024 - Review source details: This review was submitted organically. No incentive was offered Intuitive and easy to use for the most part. Getting the route to go in the direction I want from week to week is a little challanging, maybe a feature where you can select from a map areas in order of priority of delivery #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Automating the process has made a massive improvement in my business - tedious manual management of routing is long a thing of the past #### Cons The text template has been a bit challenging to work with. I understand that the regulatory process around automated texting is challenging and varies from state to state but it's an issue when customers are not getting a text that is recognizably from my business --- ### great service - Overall rating: 5/5 - Reviewer: Hallel C. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2023 - Review source details: This review was submitted organically. No incentive was offered great experience in terms of product and support #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The routing is great and the support of the company is amazing - highly recommended #### Cons Nothing special to say here. We are very satisfied #### Vendor response Great to hear you're happy with Routific! Replied June 2023 --- ### very good package overall - Overall rating: 4/5 - Reviewer: Jason S. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Good #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros All the features which make the package flexible #### Cons The lates app update - all is good except the fact you can no longer swipe up to see all the details of the order/customer #### Reasons for choosing Routific See above --- ### Great app and fantastic customer support - Overall rating: 5/5 - Reviewer: Ruben A. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: January 2022 - Review source details: This review was submitted organically. No incentive was offered We operate a non-profit produce box, and we were swamped with the first pandemic lockdown. Routific gave away several months free use to non-profits doing pandemic relief and it was a lifesaver for us. In the past we had been using Google Maps, with lots of printed paper and manual entry, and we just wouldn't have been able to handle the volume we faced during lockdown. Customer support was fast, clear and helpful as I was testing and then implementing. And it turned out our volunteers love the app and having the route dispatched to their phone. In our network of non-profits, several others are using Routific, and we all love it. I see it being integrated with many of the farm-to-customer platforms as well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Routific is a joy to use. We only use it weekly so we aren't power users, but Routific is thoughtfully designed and is intuitive to work with. The ease of reordering stops is great, and the drivers love the phone app so we can dispatch their routes to them. #### Cons Sometimes I check "Don't show this again" and it shows it again, so I am clicking away boxes when I am trying to work. There is nothing substantially bothersome, they have clearly worked hard on the design. --- ### No words to describe how helpful and easy to use Routific is!!! - Overall rating: 5/5 - Reviewer: Rissa M. - Product usage: Used other for less than 6 months - Reviewed: May 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Our church has a large scale fundraiser two to three times per year where we make and distribute approx 1000 chicken salad lunches across our community (~25 mile radius). All deliveries must be completed in about 2.5-3 hours and everyone participating is a volunteer (no previous professional delivery experience). Traditionally we were having problems getting enough volunteers to manage the delivery due to inefficiency in travel, lack of knowledgeable directions to delivery sites, frustration faced when deliveries were not made in timely fashion. I decided we had to make a change if we wanted to continue our fundraiser. I chose Routific because of its integration with turn by turn directions, its stellar routing algorithm, the ability to publish route to phone with navigation, and ease of managing routing/driver assignments. I absolutely could not be more impressed with the way Routific allowed me to send drivers out with easy to understand routes that made sense to them and easily allowed us to deliver meals at the proper time. Every driver returned with nothing but positive comments from the experience and promised to serve as delivery driver again next time! As the coordinator and admin of the project (with no routing or delivery experience) the software was quite intuitive and easy to use. The online help docs are top notch. Use of the software was very simple to learn and implement. Thank you Routific for developing a solution that fits so well for our needs!! #### Cons Really have nothing negative about the software at all to share. It is expensive for our situation where we have two to three one day events per year but have 10 or more drivers on those three days. If your business is delivery this produce would be an absolutely cost effective investment just on the fuel and time it saves alone. Highly recommend Routific! --- ### We love using this software! Great service!!! - Overall rating: 5/5 - Reviewer: Davonna L. - Product usage: Used daily for less than 12 months - Reviewed: July 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The many things I love about this program include the fact that I am able to see approximately where my drivers are and know when they will make it to their next stop. I also love the signature capture feature included in the program. It helps me to prove who signed for the delivery. Being able to route many drivers at a time and not have them overlap is truly an asset. The customer service that this company provides is excellent! When I have an issue they are on it immediately. I love that my representative knows who I am and wants to deal with me. I would appreciate a photo capture feature enabled into the program to prove when something has to be left on a porch, but I feel it will be rolled out eventually. #### Cons I would say the only thing that I would like to change about this program is the cost. When I first started I felt the value for the money was great, but since the new features have been added I feel it is just a little out of the good value price range. I would like to have a flat fee to run unlimited vehicles, also. --- ### Great software - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Business Supplies and Equipment - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: August 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall it is a great product. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ability to change which driver was taking each delivery. We make changes right up until the trucks are leaving based on weight, traffic, backorders, etc. so being able to drag and drop stops from one driver to another allows us to balance the routes. #### Cons We are looking for a system that also GPS tracks the drivers so we can confirm that they have completed the stops, along with e-signatures for our deliveries. #### Vendor response Hey there! Thanks for the review. Just wanted to let you know that while we do not track the live GPS location of your drivers, we do have a delivery status tracking feature that allows you to see when drivers have completed stops. It also allows you to collect e-signatures. If you want to take a look at these features and give Routific another try, let us know. We're happy to walk you through it. Replied September 2018 --- ### Routific is the best routing planner! - Overall rating: 5/5 - Reviewer: Emanuel H. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros During the coronavirus crisis my Organization started building a network of volunteers to deliver groceries and medications to 1500+ members which are above 65 years old of our local community. With routific we found the perfect solution to our routing needs, its ease of use and modern design made planning all the stops easy, and to top it all off our volunteers can click which stops they have completed allowing us to see where they are. One of the best features is the SMS notifications allowing us to give our customers a time-window of when they can expect a delivery to occur, this helped us to stay in touch with them and get feedback easily. All in all after having gone through multiple trials of other softwares before routific I can really recommend this as a routing software. #### Cons Currently the routing is only for cars, it would be cool to be able to change the route optimization for cargo-bicycles for example. Everything else works perfectly! #### Reasons for choosing Routific Ease of use, better features and that it works on all devices because it is web-based, so no installations needed! --- ### Delivery to membership - Overall rating: 5/5 - Reviewer: Carl R. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 11-50 employees - Product usage: Used monthly for more than 2 years - Reviewed: March 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros In a religious institution which has annual delivers to all members. Routific has graciously granted us access to their software allowing our volunteer drivers to deliver packages to each of our 300+ members. As the person creating the routings I found Routific an easy to use product. I was about to import both member and driver lists from an EXCEL spreadsheet saving hours of time over manually entering data. Each driver was provided an efficient route from a central starting point ending up at their own home. Speaking with the drivers, I was informed that the routings provided to them made for an easy drive. #### Cons After reviewing several products I was not able to find any features in Routific that I consider CONS --- ### Delivering in times of Pandemic - Overall rating: 5/5 - Reviewer: Simon M. - Verified reviewer: Yes - Industry: Food Production - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2020 - Review source details: This review was submitted organically. No incentive was offered Great, we've always done limited home delivery of our sourdough, but with the COVID19 lock down, demand for home delivery has sky-rocketed, and I needed a system that was quick to set up and would save me time overall. I've been really happy with Routific, it was easy to create a CSV export from my ordering system that fed straight into the app. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Best features are the easy import from a CSV, and the fact that it remembers your data mapping for future imports. And the customer notification feature is great, it means I don't have to deal with calls. Also, the predicted delivery times are incredibly accurate. #### Cons I haven't found a way to say deliver to location A before delivering to location B, say if we have to pick up stock from one supplier, before delivering to another customer. I can do it manually though. #### Reasons for choosing Routific Value for money ## More reviews [Next reviews](https://www.softwareadvice.com/retail/routific-profile/reviews/?page=2) --- Routific Reviews, Pros and Cons - 2026 Software Advice