--- title: "Routific Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Routific. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Routific is a good fit for you!" source_url: "https://www.softwareadvice.com/retail/routific-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Route Planning Software](https://www.softwareadvice.com/fleet-management/route-planning-comparison/) / [Routific](https://www.softwareadvice.com/retail/routific-profile/) / Routific Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/retail/routific-profile/) Reviews [Alternatives](https://www.softwareadvice.com/retail/routific-profile/alternatives/) # Routific User Reviews ## Reviews summary - Overall rating: 4.9/5 - Total reviews: 144 ### Secondary ratings - Ease of use: 4.8/5 - Customer support: 4.9/5 - Value for money: 4.7/5 - Functionality: 4.7/5 ### Rating distribution - 5 stars: 130 reviews (90%) - 4 stars: 14 reviews (10%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - We needed to deliver 10,300 items to over 1,000 locations in 2 days, using 44 teams - Routific made this possible. - We often get last moment additions and having the customer profiles ready and available at the drop of a hat improves efficiency, saving a lot of time from not having to enter all the data over and over again. - combining tag 'types' and being able to pick differing start and end addresses allows for a flexible workforce, especially when working with volunteers who may be continuing onwards elsewhere. ### Most mentioned cons - As with any system there is a learning curve (putting flat numbers in the address doesn't work) again this is likely an issue with google not routific. - The messaging system could not be updated on our end, but we had to tell their team what we wanted on our text messaging. - We switched from another site that was more rigid, confusing, much slower. ## Routific customer reviews Showing reviews 1-25 of 144 (page 1). ### The perfect solution - Overall rating: 5/5 - Reviewer: Dave H. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is incredibly easy to setup, a breeze to learn and a pleasure to use. #### Cons It would be great to have an app for administering routes. --- ### Slick, clean, easy to use routing software - Overall rating: 5/5 - Reviewer: David H. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2020 - Review source details: This review was submitted organically. No incentive was offered Our restaurant started delivering a large number of meals for a government program due to COVID-19. We were not prepared for the logistical challenge. At the beginning, we were trying to split up the addresses in Excel by city, print out spreadsheets with addresses for drivers, check off what had been completed, canceled, or rescheduled, take notes, etc. It was a disaster. It was impossible to organize, leaving us with little idea of who delivered what, where, or when. This didn't last long though. I love technology and started looking for a solution. Stumbling upon Routific was a godsend. One look at the website and I could tell that it's a disrupter. After creating an account to do the trial period, I uploaded all the stops and created optimized routes for my drivers in minutes. The UI is so good that it makes everything feel approachable. It isn't intimidating. Deployment for my drivers was almost too easy. Seeing my drivers proceed efficiently on their routes, add photos and notes when necessary, then being left with an easy-to-digest record of deliveries was pure bliss. Enabling customer notifications so my recipients know when to expect their meal delivery (and not needing to call us night and day) was just the cherry on top. Bottom line, it's made a really complex job (dividing, optimizing, and distributing routes to drivers) not only simple, but enjoyable. It's been reliable and easy to use in all aspects. Honestly, it's a work of art. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros My favorite feature about Routific is how easy is it to dispatch routes to drivers. For a brand new driver, all they have to do is install the app on their phone. After that, Routific sends a text message with a link that opens the route automatically in the app. For dispatchers working with tech-impaired employees, this is a life-saver! You don't have to create accounts for them or share passwords or anything like that. The driver app is also attractive with a clean and intuitive UI. It's easy for people to learn to use. As a dispatcher, the web UI is clean and attractive. It feels lightweight even though it's doing a lot. Creating a route with multiple drivers and quite a few stops, especially when there are unique situations, is complex--however, Routific makes it about as easy as I can imagine it being. It is very flexible, allowing for lots of changes and variables, and it handles it all easily. It's nice that the driver app allows drivers to use the navigation app of their choice (Waze, Google Maps, Apple Maps). Not only does it allow for the possibility of superior navigation, but it is also one less thing to teach the driver. The customer notifications are incredibly easy to setup and they work very well. #### Cons As great as the software is, it does get expensive quickly. In fact, for a small business, it's about as expensive as I think we could take, especially with its per vehicle pricing model. I think maybe plans that included a certain number of vehicles might make more sense. Also, the pricing for customer notifications feels exorbitant. It starts at $16 (annual plan, $19 for monthly), which might be reasonable alone, but that price is per vehicle. If you have a few active vehicles on your delivery route, you'll be paying a steep cost for those text messages. This really should be a flat fee service I think. Feature-wise, my main complaint would be in regard to customer notifications--you can only choose SMS only or email only. If you need to mix and match notifications because some stops can't receive SMS notifications and others don't have emails, you're out of luck. Secondarily, while you can see the location of drivers in real-time, Routific does not seem to show the routes that drivers actually took, along with speeds and related data. There have been times when that would have been helpful. It also doesn't seem to provide GPS data to verify the location when the driver marks a delivery completed. #### Reasons for choosing Routific Most route planner apps/software are designed for solo independent contractors, not for a dispatcher and team of drivers. The most relevant competitor is Route4Me. This software appears powerful and generally well-liked, but it's more pricey out the gate for a small operation like mine in order to match the features of Routific. The app seems good, but it does navigation itself instead of allowing driver choice, and it doesn't seem as easy to deploy as the SMS route link that Routific uses. The web interface of the two is not comparable--Routific is FAR superior in terms of ease of use and attractiveness. Not only did Routific offer a compelling feature set for a relatively low cost of entry (although it does add up quickly, as noted above), but it clearly is the newer, disruptive product on the block, offering a modern solution for businesses of all sizes. It was a pretty easy choice. --- ### Good system, well designed, but too pricey if I only need for 1 driver. - Overall rating: 4/5 - Reviewer: Cristina F. - Verified reviewer: Yes - Industry: Hospitality - Company size: 201-500 employees - Product usage: Used daily for unspecified - Reviewed: December 2017 - Review source details: This review was submitted organically. No incentive was offered The faster routes for the job. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros How quick it puts the routes together and that you can select different options. And the customer service. #### Cons I was very disappointed to know that to retrieve my driver notes and places she stops, I had to pay an additional fee. #### Vendor response Cristina, Thanks so much for taking the time to leave a review. I'm so sorry you didn't think Routific was worth the money. It's true that in order to track your drivers and collect notes, you need to subscribe to our live tracking feature. I'm sorry if this wasn't clearly communicated to you before signing up. Replied December 2017 --- ### Excellent product, great value - Overall rating: 5/5 - Reviewer: Mike F. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2022 - Review source details: This review was submitted organically. No incentive was offered It has literally knocked at minimum an hour off deliveries. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's ease of use is a huge benefit and the reporting provided is great. #### Cons Nothing not to like, biking delivery on its way too #### Reasons for choosing Routific Far more user-friendly and better pricing model #### Vendor response Thanks so much for the great review, Mike! We're looking forward to the bike delivery too :-) Replied October 2022 --- ### My experience with Routific - what an wonderful company and an amazing product. - Overall rating: 5/5 - Reviewer: Joel S. - Verified reviewer: Yes - Industry: Wholesale - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2020 - Review source details: This review was submitted organically. No incentive was offered We had used the Routific API when conducting a costing exercise late last year and had found it exceptionally easy to use. 3 months ago when we decided to start delivering some of our own freight in a van we turned to Routific again and began using the software using xls files to import the delivery information. within two weeks our team had integrated it with our ERP so that these imports were not necessary making it a breeze to manage the van and the ever changing runs. Also this review would not be compleat without a shoutout to Alfin. he has been absolutaly wonderful to work with. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of Use. It was exceptionally easy for my team to integrate with our ERP. This is due to the API being well structured and the Documentation being well laid out and containing all the relevant information. The UI is very well laid out and my staff had no trouble at all learning how to use it. Our driver also finds the web interface easy to use and very intuitive. the way he can open the next destination in Google Maps saves him a lot of time. #### Cons I don’t really see any Cons. The Features that I would like to see in the software in the future are, the ability to track the driver in realtime and possibility a native Android App. #### Reasons for choosing Routific I had used RouteXL for a previous cost analysis exercise a number of years ago and found that it lacked the ability to give me number of hours and km travelled on each Route. --- ### Simple as bread - Overall rating: 4/5 - Reviewer: Kajetan Ž. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2020 - Review source details: This review was submitted organically. No incentive was offered Excellent made my life a lot simpler. If we scale, I hope it will scale with us. I also like the support guys were super helpfull #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The simplicity is king. I dont have to show my drivers anything the administration is funny how easy it is. The other software made the whole task look super difficult with a ton of features I didn't use. I also like the interface, the simple use of colors. Its so simple my little brother can use it. #### Cons It is maybe laking some simple features like more notes for drivers. I would need a note that I can name. My guys have to put bread in to deliveries and for them to know how much to but I would like a costumizible note that i could name Bread and just add 1,2,3... Also there are a few bugs, and the softwere becomes a bit slow to respond when you go 250+delivery. #### Reasons for choosing Routific Ease of use, and the feature to export the solution. Probably all of them have this feature but It was just too difficult to find ;) #### Vendor response Thanks for the great review! You mentioned that you'd like to create notes for drivers. We in fact have this this! You can use "custom fields" when you upload your stops. https://academy.routific.com/en/articles/1370850-custom-fields-and-how-to-add-them Replied May 2020 --- ### Great route planner for SME - Overall rating: 5/5 - Reviewer: Marino V. - Verified reviewer: Yes - Industry: Arts and Crafts - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: May 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros In the beginning I liked how easy it was to set up and start. I just exported my customer's addresses into a CSV document and started planning routes. Saved me a ton of time. Later on I started to love the API that they offer so now I have all kinds of optimization and time saving features built in. #### Cons There is nothing that I can think that I haven't been able to solve in some way using Routific. It fulfills all my needs. #### Reasons for choosing Routific It seemed like it was easier to start using Routific. Since then the customer service is really what has made Routific stand out to its competitors. --- ### Made my deliveries 3x more productive - Overall rating: 5/5 - Reviewer: Jonathan K. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2020 - Review source details: This review was submitted organically. No incentive was offered Very positive. Easy. It took me a couple of days to learn how to input all the info and manage it and know how the dispatch works and everything. Very positive. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Its intuitive, it has awesome features like the client notifications, and everytime I had a question I was serviced in a very comprehensive and friendly fashion. They didnt stop until I said I was satisfied. #### Cons Just a little bug that you can't manually input the coordinates of a place, it has to be uploaded from excel every time. #### Reasons for choosing Routific There were up front complications on setting up the product and learning how to use. It required this guy from India to call me and chat with me and they werent very aware of what I was going through. It took too much energy to understand and get started. Routific was very simple compared to those other products. --- ### Efficiency and Increased Delivery numbers - Overall rating: 5/5 - Reviewer: Michael N. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: February 2021 - Review source details: This review was submitted organically. No incentive was offered Overall Routific has been easy to use. It works well with our order system and is affordable for our small business. I like the visual representation of the stops. It allows at a glance understanding of how the day is progressing. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like the customer notifications. Allows us to do faster drops and means more deliveries a day. I like the ease of rescheduling or cancelling deliveries. #### Cons I would like to send different notification messages to different types of customers. being able to assign 2 different messages to specific customers would be a bonus I would like to use coordinates more. making it easier to enter coordinates into the "add a stop" quickly would be extremely beneficial as we serve many rural areas without addresses. #### Reasons for choosing Routific Price, usability #### Reasons for switching to Routific Price mostly. Onfleet was less user friendly. --- ### What a Find! - Overall rating: 5/5 - Reviewer: Jeff G. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2020 - Review source details: This review was submitted organically. No incentive was offered I'm really not sure where our company be without Routific! We have been able to perform at a peak level due to to the software, allowing our staff to handle a large volume of deliveries, with minimal effort... #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ability to plan, route and manage daily trips through basic and simple steps! #### Cons The inability to close Canada/US border when routing trips Routing trips over the course of multiple days #### Reasons for choosing Routific The power of the software at the price point. --- ### Amazing software - Overall rating: 5/5 - Reviewer: Omar J. - Verified reviewer: Yes - Industry: Food Production - Company size: 2-10 employees - Product usage: Used weekly for free trial - Reviewed: November 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software is intuitive and easy to use. It provides the necessary flexibility for businesses of all sizes to optimize their delivery routes and gain efficiency. Additionally, customer support was quick and helpful when I had a question about logging in. #### Cons I would love to see a more intuitive way to modify already-created routes. --- ### What a great discovery! - Overall rating: 5/5 - Reviewer: Borja G. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: October 2024 - Review source details: This review was submitted organically. No incentive was offered Amazing experience using it, testing it and integrating it #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The accuracy and ease to use coupled with the seamless integration with other systems. #### Cons Getting around the integration of the mapping system was hard at the beginning but the Routific helped a lot! --- ### More than 8 years "Routific" you doing best to us. Routific is the best route planner and maximize the customer satisfaction. - Overall rating: 5/5 - Reviewer: Shanila H. - Verified reviewer: Yes - Industry: Food Production - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: November 2023 - Review source details: This review was submitted organically. No incentive was offered The efficiency of the route map system has played a pivotal role in our deliveries, enabling us to optimize routes and enhance overall delivery timelines. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 2/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros wanted to express our satisfaction with the route map system your team has provided. It has significantly enhanced our delivery operations, and we want to share our positive experience. The efficiency of the route map system has played a pivotal role in our deliveries, enabling us to optimize routes and enhance overall delivery timelines. As a result, our customers have taken notice of the improved service and have been expressing positive feedback through our messaging system. We appreciate the effort your team has put into developing and maintaining this system. It has become an invaluable asset to our operations, and we look forward to continued collaboration. Thank you for providing a tool that has not only streamlined our processes but also contributed to the positive perception of our brand in the eyes of our customers. #### Cons I would like to bring to your attention the challenging economic conditions we are facing in Sri Lanka. The fluctuating exchange rates and the depreciation of the Sri Lankan rupee have significantly impacted our operational costs. As a result, we are finding it increasingly difficult to absorb the rising expenses associated with your services #### Vendor response Thank you, Shanila! I'm so glad we've been able to help your business improve and grow. Thank you also for sharing about the situation with the Sri Lankan rupee. Please email us at support@routific.com regarding pricing. Replied November 2023 --- ### A great route planning solution for our charity's fundraising collections! - Overall rating: 5/5 - Reviewer: Robert G. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 201-500 employees - Product usage: Used monthly for less than 6 months - Reviewed: March 2023 - Review source details: This review was submitted organically. No incentive was offered Very, very positive. The customer support are so helpful and as responsive as they can be given the time difference to the UK. The use of Routific has enabled us to more than double the income generated through our Christmas Tree Recycling fundraising scheme. Growth that we expect to continue in the years to come. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Routific has been instrumental in our charity successfully expanding our Christmas Tree collection fundraising scheme across our entire catchment area. What used to take a person days of preparation using paper maps can now be done in a few minutes, and tailored until exactly as desired.We especially love the way that routes are dispatched to driver's smartphones, working like an app within the phone's internet browser, but without requiring an actual app to be downloaded. #### Cons It can take a little while to work out how best to format and upload your address data for most accurate results. But once you administrators are familiar with the system and how best to use it for your organisation, it works very well. #### Reasons for choosing Routific Variety of features on offer. Clear, easy to use interface. Good customer support. #### Vendor response Thank you so much for your review! We love being able to help a good cause. Replied June 2023 --- ### Essential Program for your Meal Delivery Business - Overall rating: 5/5 - Reviewer: Ginger M. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: November 2023 - Review source details: This review was submitted organically. No incentive was offered We have been so impressed with Routific. It is so easy to use, makes routing one of our quickest and easiest tasks. The customer notification add on is worth every penny and has cut the number of phone calls we get with delivery questions down to almost nothing. And, whenever we have had a question or issue, customer service has been right on top of it and fixed it extremely quickly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Routific makes scheduling your route a breeze and transferring it to a spreadsheet just as easy. The app is super easy to use and can be downloaded and taught to new drivers in minutes. The customer notification function makes our small business look like a big business and also keeps them very well informed about their delivery with the touch of a button. #### Cons We have not really had any issues in the couple of years we have been customers but if I had to pick something that could be improved on I would say that it would be nice to be able to have the ability to add more characters or even logos to the customer notification texts. #### Reasons for choosing Routific Honestly, we originally picked Routific because it was the most economical when we began the meal delivery division of our catering company. Now that we are 4 years in and growing we wouldn't switch since we've had such a great experience. --- ### Excellent Software for Route Optimisation - Overall rating: 5/5 - Reviewer: Marian K. - Verified reviewer: Yes - Industry: Fund-Raising - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: April 2024 - Review source details: This review was submitted organically. No incentive was offered My experience with Routific has been very positive. I especially appreciate when the support staff is professional, friendly and prompt with their attention to your questions. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros As someone with a background in software design, I give Routific 5 stars. The user interface is excellent, the navigation in the software is intuitive, and the manual is well designed and helpful. The software developers are very good at what they do. I also liked the live demo which allowed me to see Routific in action and to ask questions. #### Cons I haven't found anything to dislike about the software and, based on my experience so far, I don't expect I will. #### Vendor response I am so glad we have been able to help you with your routing. It's always a pleasure to connect with our users. Thank you for the review! Replied June 2024 --- ### Exceptionnal system to plan, schedule, track and dispatch deliveries - Overall rating: 5/5 - Reviewer: Nicolas K. - Verified reviewer: Yes - Industry: Environmental Services - Company size: 11-50 employees - Product usage: Used monthly for more than 2 years - Reviewed: April 2023 - Review source details: This review was submitted organically. No incentive was offered Every year, we deliver over 2000 gifts to our customers in the Greater Montreal area. Routific helps us to be efficient, organized and also productive. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very user friendly. Extremely capable system. I was so impressed with the system the first time we used it a few years back to deliver our Christmas gifts. It is by far the best planning, optimizing and dispatch system I have used/tried. It is fast, it requires not too much knowledge of the dispatching world. #### Cons As with any system, there is a learning curve, but when you have thousands of adresses to deliver, you need to put parameters. Routific has lots of parameters and allows us to schedule properly, set an amount of items per drivers, set a speed per drivers etc... It is a lot to configure at first. #### Reasons for choosing Routific After trying and testing the product, it allowed us to do exactly what we needed with great ease and exceptionnal customer service. #### Vendor response We're so glad Routific is able to help you work efficiently with your resources! Replied June 2023 --- ### Routing beer around the city - Overall rating: 5/5 - Reviewer: Matt K. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Incredible product and so intuitive and easy to use with our current systems. A simple export from our software and quickly uploads into Routific. #### Cons Traffic estimates can be off sometimes leading to longer days but we've been able to make adjustments to fix for that. #### Vendor response Thanks so much for your kind review, Matt. We're working on better traffic estimates in our next release! Replied June 2022 --- ### Routific 2 years experience - Overall rating: 4/5 - Reviewer: Jimmy J. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros Uploading the customers, creating drivers and letting Routific do the task of routing the deliveries saved 70% of our daily operations time. #### Cons Live tracking needs to be improved. Customer communications also need improvement. --- ### No words to describe how helpful and easy to use Routific is!!! - Overall rating: 5/5 - Reviewer: Rissa M. - Product usage: Used other for less than 6 months - Reviewed: May 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Our church has a large scale fundraiser two to three times per year where we make and distribute approx 1000 chicken salad lunches across our community (~25 mile radius). All deliveries must be completed in about 2.5-3 hours and everyone participating is a volunteer (no previous professional delivery experience). Traditionally we were having problems getting enough volunteers to manage the delivery due to inefficiency in travel, lack of knowledgeable directions to delivery sites, frustration faced when deliveries were not made in timely fashion. I decided we had to make a change if we wanted to continue our fundraiser. I chose Routific because of its integration with turn by turn directions, its stellar routing algorithm, the ability to publish route to phone with navigation, and ease of managing routing/driver assignments. I absolutely could not be more impressed with the way Routific allowed me to send drivers out with easy to understand routes that made sense to them and easily allowed us to deliver meals at the proper time. Every driver returned with nothing but positive comments from the experience and promised to serve as delivery driver again next time! As the coordinator and admin of the project (with no routing or delivery experience) the software was quite intuitive and easy to use. The online help docs are top notch. Use of the software was very simple to learn and implement. Thank you Routific for developing a solution that fits so well for our needs!! #### Cons Really have nothing negative about the software at all to share. It is expensive for our situation where we have two to three one day events per year but have 10 or more drivers on those three days. If your business is delivery this produce would be an absolutely cost effective investment just on the fuel and time it saves alone. Highly recommend Routific! --- ### We love using this software! Great service!!! - Overall rating: 5/5 - Reviewer: Davonna L. - Product usage: Used daily for less than 12 months - Reviewed: July 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The many things I love about this program include the fact that I am able to see approximately where my drivers are and know when they will make it to their next stop. I also love the signature capture feature included in the program. It helps me to prove who signed for the delivery. Being able to route many drivers at a time and not have them overlap is truly an asset. The customer service that this company provides is excellent! When I have an issue they are on it immediately. I love that my representative knows who I am and wants to deal with me. I would appreciate a photo capture feature enabled into the program to prove when something has to be left on a porch, but I feel it will be rolled out eventually. #### Cons I would say the only thing that I would like to change about this program is the cost. When I first started I felt the value for the money was great, but since the new features have been added I feel it is just a little out of the good value price range. I would like to have a flat fee to run unlimited vehicles, also. --- ### Great software - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Business Supplies and Equipment - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: August 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall it is a great product. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ability to change which driver was taking each delivery. We make changes right up until the trucks are leaving based on weight, traffic, backorders, etc. so being able to drag and drop stops from one driver to another allows us to balance the routes. #### Cons We are looking for a system that also GPS tracks the drivers so we can confirm that they have completed the stops, along with e-signatures for our deliveries. #### Vendor response Hey there! Thanks for the review. Just wanted to let you know that while we do not track the live GPS location of your drivers, we do have a delivery status tracking feature that allows you to see when drivers have completed stops. It also allows you to collect e-signatures. If you want to take a look at these features and give Routific another try, let us know. We're happy to walk you through it. Replied September 2018 --- ### Routific is the best routing planner! - Overall rating: 5/5 - Reviewer: Emanuel H. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros During the coronavirus crisis my Organization started building a network of volunteers to deliver groceries and medications to 1500+ members which are above 65 years old of our local community. With routific we found the perfect solution to our routing needs, its ease of use and modern design made planning all the stops easy, and to top it all off our volunteers can click which stops they have completed allowing us to see where they are. One of the best features is the SMS notifications allowing us to give our customers a time-window of when they can expect a delivery to occur, this helped us to stay in touch with them and get feedback easily. All in all after having gone through multiple trials of other softwares before routific I can really recommend this as a routing software. #### Cons Currently the routing is only for cars, it would be cool to be able to change the route optimization for cargo-bicycles for example. Everything else works perfectly! #### Reasons for choosing Routific Ease of use, better features and that it works on all devices because it is web-based, so no installations needed! --- ### Delivery to membership - Overall rating: 5/5 - Reviewer: Carl R. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 11-50 employees - Product usage: Used monthly for more than 2 years - Reviewed: March 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros In a religious institution which has annual delivers to all members. Routific has graciously granted us access to their software allowing our volunteer drivers to deliver packages to each of our 300+ members. As the person creating the routings I found Routific an easy to use product. I was about to import both member and driver lists from an EXCEL spreadsheet saving hours of time over manually entering data. Each driver was provided an efficient route from a central starting point ending up at their own home. Speaking with the drivers, I was informed that the routings provided to them made for an easy drive. #### Cons After reviewing several products I was not able to find any features in Routific that I consider CONS --- ### Delivering in times of Pandemic - Overall rating: 5/5 - Reviewer: Simon M. - Verified reviewer: Yes - Industry: Food Production - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2020 - Review source details: This review was submitted organically. No incentive was offered Great, we've always done limited home delivery of our sourdough, but with the COVID19 lock down, demand for home delivery has sky-rocketed, and I needed a system that was quick to set up and would save me time overall. I've been really happy with Routific, it was easy to create a CSV export from my ordering system that fed straight into the app. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Best features are the easy import from a CSV, and the fact that it remembers your data mapping for future imports. And the customer notification feature is great, it means I don't have to deal with calls. Also, the predicted delivery times are incredibly accurate. #### Cons I haven't found a way to say deliver to location A before delivering to location B, say if we have to pick up stock from one supplier, before delivering to another customer. I can do it manually though. #### Reasons for choosing Routific Value for money ## More reviews [Next reviews](https://www.softwareadvice.com/retail/routific-profile/reviews/?page=2) --- Routific Reviews, Pros and Cons - 2026 Software Advice