Routific vs RouteManager
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.8 / 5
4.2 / 5
Value for Money
4.7 / 5
3.9 / 5
Customer Support
4.9 / 5
4.4 / 5
Functionality
4.7 / 5
4 / 5
Last Review Written
July 11, 2024
July 31, 2024
Pros/Cons
Pros
- Customer service is responsive, the tool is overall excellent, and Routific has been a great and true partner for us.
- Its intuitive, it has awesome features like the client notifications, and everytime I had a question I was serviced in a very comprehensive and friendly fashion.
- The integration with mapping apps helps them navigate their routes, and we are also able to track their delivery success and performance afterwards to identify any areas for improvement.
Cons
- There are very few aspects that I don't like. I would like Routific to offer me an alternative when planning tours, if some deliveries are excluded from planning due to lack of time or other problems.
- My only complaint is that I can't swap routes for drivers.
- Also, the pricing for customer notifications feels exorbitant. It starts at $16 (annual plan, $19 for monthly), which might be reasonable alone, but that price is per vehicle.
Pros
- The driver application is easy to use for our drivers and having the ability to get photos or BOL's/ issues/ setback and signatures is super helpful.
- They are a fantastic company to work with. Not only do they have wonderful customer service, but they are always on top of new technology changes to ensure their application is one of the best.
- I have had great technical support every time I have reached out for help. Now, with their question analyst it is easy to get an answer even faster.
Cons
- I don't like the fact that you have to contact support to create territories, add drivers, and adjust your vehicle limit. It's very annoying and it's inefficient for a fast moving business.
- Frustrating and disappointing with no improvements in sight.
- One major caveat is the inability to move orders between territories.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2023
FrontRunners
2022
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
25 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
