Salesforce for Retail
About Salesforce for Retail
Salesforce for Retail Pricing
Salesforce Retail CRM is offered across four pricing plans outlined below. Essentials: $25/user/month (billed annually) Professional: $75/user/month (billed annually) Enterprise: $150/user/month (billed annually) Unlimited: $300/user/month (billed annually)
Starting price:
$25.00 per month
Free trial:
Available
Free version:
Not Available
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Most Helpful Reviews for Salesforce for Retail
1 - 5 of 11 Reviews
Gustavo
Verified reviewer
Financial Services, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Essential tool in your Tech Stack
Overall I've learned that this is an essential tool in our tech stack. Without it our sales organization would not be able to operate. We are excited to continue using this tool.
PROSWhat our sales team likes the most about Salesforce Retail CRM is their 24/7 customer support. We use this tool daily. Without this tool, our organization would not be able to function. It is essential in our tech stack and we greatly appreciate all the support we receive from their team when we have issues. Issues are rare.
CONSI understand that this tool can be expensive. It is probably not the best for smaller organizations.
Aman Preet
Verified reviewer
Retail, 10,000+ employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed July 2022
How Salesforce retail CRM is better than its competitors
Overall experience is mixed up as on the one side being it's pros is visionary and durable at the same time it is costly , complex and provide poor customer support.
PROSSalesforce retail CRM has been marked as World's No.1 CRM and it stood up with the title it has. I'm quite impressed with its policy of long term vision and executing the same. Alongside better strategic acquisitions that none other CRM softwares are providing for long term.
CONSBeing a premium CRM software it is very expensive in a long term along with that the configuration and setups are often complex as well as time consuming lastly we as a team has suffered with poor customer support.
Reasons for switching to Salesforce for Retail
CRMnext, Zendesk and Zoho CRM lacks the durability which is way better in the case of Salesforce retail CRM alongside it has better reputation with strategies acquisition which we are experiencing in here.
Raúl
Verified reviewer
Marketing and Advertising, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2022
Engage customers and earn loyalty
You can leverage your business insights to win new customers and build lifetime loyalty by accessing and optimizing their data and customizing messaging and creative.
CONSThe integrations are sometimes complex which makes it not an ideal solution for small projects, for this reason and for the economic one.
Akshay
Internet, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2022
Salesforce : Manage your customers with ease
My overall experience is pretty good and it enables me to manage my customer and their data so that I can personalize their journey with us and help getting more revenue and provide best value to our clients.
PROSAll the information around individual accounts and customers that help in doing business everyday
CONSAs the software is pretty heavy in itself, it takes a couple of seconds sometime to load and show us the results that we are looking for.
Akanksha
Verified reviewer
Apparel & Fashion, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2022
The best CRM that i have ever used
It was a good experience overall
PROS1. Detailed reporting. 2. They have test environment to test the cases & scenarios 3. UI/UX. 4. Lots of plugins
CONS1. The price is very expensive. 2. Support from Salesforce is not that great. 3. The Sales team don't negotiate during purchasing